Pinga Solutions(P) Ltd.

Pinga Solutions (P) Ltd.

Annual Appraisal Form
Year 2015-2016
SECTION A
( TO BE FILLED BY EMPLOYEE)

Employee: Vishnu Kumar Title: SBU:

Appraisal Period: 2016-2017 Time in present position: Experience:

Appraisal date: Supervisor: Date of joining:

Last review date: Current CTC:

SECTION B
( TO BE FILLED BY APPRAISER)

Supervisor's Remark (To be filled by Supervisor)

Final / Overall Rating:

Recommendation:

Remarks (if any)

Reviewer's Remark /Approval

Annual Appraisal Form

 Pinga Solutions(P) Ltd.

SECTION C

(TO BE FILLED BY HR ONLY)

Based on the overall rating, recommendation & feedback from the Reviewer & Supervisor
New Designation:

Grade:

SBU:

Revised CTC:

Reporting to:

Salary effective date:

Next review date:

Training to be provided in:

Plan for Growth ( P4G)

Date: Approved By:

Authorized Signatory/ Director

Annual Appraisal Form

 SECTION D Pinga Solutions(P) Ltd.

KRA / KPI
S.NO KRA Weightage KPI Self Rating Supervisor Rating Final Rating( wtage*rating)

1) Act consistently in accordance with Pinga Solutions values, 10%

challenge practices inconsistent with these values and use values
Core Values & as a basis for managing relationships and decision making. Our key
1 10% values - 5
Goverance
o Client Focus
o Competency, Initiative and Drive o Innovation and Creativity
o Integrity
o Process Orientation
• Follow HR and company policies
• Follow Guiding Principles and Rules of Engagement.

Analyze all customer issues and requirements and define product

fixes and enhancements
Customer o Review daily logged issues reported by customers and
Support onsite implementation executives
2 30%
& Product o Innovate new features for product enhancements
Analysis o Participate in all internal/customer requirement analysis
meetings and help in identifying best solutions
• Performance evaluation factors
o Publish Daily report "Plan Vs Actual" with daily work status & plan
status. 4

Responsibility to take approved plan in advance and achieve the

same with proper daily reporting by the team. Ensure proper signing
of DCRs and Module completion Certificate and client Sign on Plan,
Implementation DCR and Module completion Certificate.
and • It's a proactive process of anticipating, identifying and responding
3 30%
Customer to the issues that affects organisation's relationship with clients.
Support • Guide & resolving customer and implementation team’s issues
• Visit Customer sites to support implementation and customer
training •
Performance evaluation factors
o Publish weekly customer visit/customer training report with
customer issue log. 5

Project Ensure delivery of projects as per the plan.

Delivery • Visit all clients assigned to you atleast once in a month to assess
4 20% 5
and total client the status and also gather client requirements * Ensure total client
satisfaction satisfaction and feedback
o Publish monthly project delivery and client satisfaction status
report.

Training & Ensure the all team members are trained and equipped to manage
5 Team 10% task independently. 5
Development • Ensure training of team memebrs in all modules.
* Plan team rotation at sites to ensure that the process is system
dependent and not individual dependent
o Publish monthly Training & Team Development report with status.
Annual Appraisal form
 Pinga Solutions(P) Ltd.

Training & Ensure the all team members are trained and equipped to manage
5 Team 10% task independently. 5
Development • Ensure training of team memebrs in all modules.
* Plan team rotation at sites to ensure that the process is system
dependent and not individual dependent
o Publish monthly Training & Team Development report with status.

Annual Appraisal form

 SECTION E
JOB SPECIFIC ASSESSMENT
( To be filled by the employee)
State your understanding of your main duties and responsibilities of the job.

1.customer satisfaction and profitablity to meet the goal of organization.

2.Training the client and preparing end user training material so that they'll easily use our
software.

3.Meeting with client for enhancements of existing software.

4.When an issue comes diagnose, analyse and solve the issue with the help of team.

5.Configure everything in software in documented way with the help of predefined templates

What do you consider to be your most important achievements of the past year?

1.Ability to bridge the gaps in the various departments concerned making it a

profitable organization.

2.I have learnt many unexpected experiences while working which was all unexpected

3.Working with continues assignment one by one and deliver it on time.

What do you like and dislike about your job?

1.Working with people who are more skilled I learn something new every day
2.My job offers a wide variety of opportunities. This brings varied work and
challenging projects.

3.Teams coordination in delever assignment on time.

1.Working with people who are more skilled I learn something new every day
2.My job offers a wide variety of opportunities. This brings varied work and
challenging projects.

3.Teams coordination in delever assignment on time.

What elements of your job do you find most difficult?

As I am learning from job, I am not feeling any difficulties.But it is challenging for me to visulize
from user point of view and try to make it possible.

What elements of your job interest you the most, and least?

I like most to being part of enhancement of software by geting inputs from clients and other
sources.

What do you consider to be your most important aims and tasks in the next year

7. What kind of work or job would you like to be doing in one/two/five years time?
 SECTION F
PROFESSIONAL & PERSONAL ATTRIBUTE

Score your own capability or knowledge in the following areas in terms of your current role requirements ( 1-poor, 2- satisfactory,
3- Good, 4- excellent)

Rating Rating
1.product/technical knowledge
13. corporate responsibility and
2.Discipline
ethics
3.Punctuality
14. steadiness under pressure
4.reporting and administration

5.communication skills

6.delegation skills

7.IT/equipment/machinery skills

8.meeting deadlines/commitments

9.creativity

10.problem-solving and decision-making

11.team-working and developing others

12.energy, determination and work-rate

Compatibil
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workbook
Significant # of Version

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object will Job Assess'!A1:E3
Excel 97-
2003