Professional Documents
Culture Documents
Food and Beverages Activity Sheet
Food and Beverages Activity Sheet
ACTIVITY 1.1
DESCRIPTION SCORE
Demonstrate outstanding communication skills in
taking phone calls when taking reservations and
observe all the six skills with much confidence.
5
Demonstrate very good communication skills in taking
reservation and observe 4 to 5 skills with confidence.
4
Demonstrate good communication skill in taking
reservation and observe 3 skills with confidence
3
Demonstrate poor communication skills in taking
reservation and observe 1 to 2 skills without
confidence. 2
Did not demonstrate any skill in taking reservation.
1
Name : ______________________ Date:________
Abigail is a newly hired server in a restaurant. She is on probation for one month as a waitress and
needs to meet the expectations of her supervisor.
DESCRIPTION SCORE
Performed all the seven skills 5
independently, accurately and correctly.