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Mock Test 6
Mock Test 6
Mock Test 6
How to retain the customer? Choose the false sentence from the
5.
following.
A
help your customers to make more money with your products
B
help your customers to reduce costs with your products
C
help your customers to save time with your products
D
help your customer to make loss with your products
How many bills will a customer get for increase in number of services
13.
in NGN platform?
A
the bill will depend upon the number of services per customer
B
the bill will be generated by the customer as per customer`s requirement
C
a single bill which will be generated by centralised billing server
D
centralized billing server will generate multiple bill with respect to services.
B
4
C
8
D
12
What does the customer see in the product while buying the product ?
26.
Choose the correct sentence
A
only quality
B
only cost
C
only features
D
above all
28. What are the types of differences one has among people
A
mental
B
emotional
C
psychological
D
all
What does marketer possess while marketing the product ? Choose the
29.
correct sentence
A
knowledge about the product & the services being offered to the customer
B
knowledge about the available plans related to the services offered to customers
C
knowledge about the tariff related to the services offered to customer
D
above all
31. There will be two soft switches in NGN, one at New Delhi & other at
A
cochin
B
Calcutta
C
Mumbai
D
Chennai
Why must we please the customer for our life time? Choose the false
50.
sentence from the following
A
customer pays for our revenue
B
customer gives business
C
customer makes our organisation grow
D
customer makes our organisation to loss