Lovely Rawls is seeking a professional position where she can utilize her strong interpersonal skills and work ethic. She has several years of experience in customer service roles, including as an adoption counselor helping animals find homes. Her background also includes positions in retail, food service, and veterinary assisting. She has a high school diploma and references available.
Lovely Rawls is seeking a professional position where she can utilize her strong interpersonal skills and work ethic. She has several years of experience in customer service roles, including as an adoption counselor helping animals find homes. Her background also includes positions in retail, food service, and veterinary assisting. She has a high school diploma and references available.
Lovely Rawls is seeking a professional position where she can utilize her strong interpersonal skills and work ethic. She has several years of experience in customer service roles, including as an adoption counselor helping animals find homes. Her background also includes positions in retail, food service, and veterinary assisting. She has a high school diploma and references available.
Lovely Rawls is seeking a professional position where she can utilize her strong interpersonal skills and work ethic. She has several years of experience in customer service roles, including as an adoption counselor helping animals find homes. Her background also includes positions in retail, food service, and veterinary assisting. She has a high school diploma and references available.
5654 Woodcrest Ave, Second Floor Philadelphia , Pennsylvania , 19131 267-535-9821
lcandacerawls@gmail.com
Lovely Rawls Objective
I am confident in my interpersonal communication skills, and I am interested in working in a
professional environment to exhibit my incredible work ethic and build my professional experience.
Experience
Hand2Paw
Adoption Counsellor Aug. 2017 - Present
● Helped to manage adoption center at PetSmart by keeping inventory of cats and supplies on a weekly basis ● Counselled adopters on how to properly care for cats, such as proper feeding, introductions to other members of the house, helping their new pets adjust to the home, etc. ● Guided adopters through application process to determine qualifications as owners ● Identified adopters’ needs to match them with an appropriate animal
Intern/Volunteer (ACCT and PAWS) Oct. 2016 - March 2017
● Coordinated with life-saving staff to prioritize tasks to help animals at risk ● Observed and modified the behavior of animals ● Organized enrichment activities for the animals throughout the duration of their stay at the shelter ● Contributed to the promotion of urgent animals by creating informative banners for prospective adopters ● Reorganized laundry area in order to help volunteers and staff have access to clean donations ● Helped facilitate Hand2Paw volunteer sessions for groups of 2-8 people on a weekly basis
A.C. Moore Feb. 2018 - June 2018
Cashier/Associate ● Efficiently handled card and cash transactions ● Stocked and straightened assigned section of the store ● Assisted customers with finding and choosing sought out products ● Counted cash drawer at the end of the night when closing ● Participated with ad setups, classroom activities, and community events in the store ● Answered the telephone swiftly and effectively
Franny Lou’s Porch Nov. 2016 – Nov.
2017 Barista ● Assisted owner in preparation necessary for promotional events ● Followed procedures for cleanup and maintenance of shop ● Counted cash drawer and monetary deposit at end of shift ● Set goals for healthy time management ● Presented and suggested available products to customers Manager Dec. 2017-Feb. 2018 ● Oversaw five employees during daily coffee house operations ● Handled weekly bank deposits between $1,000 and $5,000 ● Helped to organize in-house events to include community members and increase revenue ● Managed customer satisfaction and resolved employee disagreements
The Pet Mechanic March 2017 - June 2017
Veterinary Assistant ● Monitored and cared for animals before and after surgery ● Maintained and sterilized surgical instruments and equipment ● Cleaned and disinfected cages, examination rooms, and operating rooms ● Helped provide emergency first aid to sick/injured animals ● Distributed medication and immunizations as prescribed by the veterinarian ● Assisted in restraining patients for blood and urine collection ● Performed lab tests such as fecal exams and SNAP tests ● Organized laundry area for easy access to clean towels and blankets
Wendy’s Nov. 2015 – Oct. 2016
Cashier/Grill Cook/Sandwich Maker ● Entered transactions in the cash register and provided customers with the total bill ● Bagged, boxed and wrapped purchased items ● Counted money at the beginning and ending of each shift ● Responded to customers’ complaints and took necessary actions to resolve their issues ● Seasoned and prepared food items for grilling ● Regulated temperature of broilers, grills and roasters ● Washed, cut and peeled meats and vegetables prior to preparing them for cooking
Education
High School Diploma June 2012
John W. Hallahan Catholic Girls’ High School Philadelphia, PA GPA: 3.6
Volunteer Service
● Philadelphia Animal Welfare Society (PAWS) – 4 hours/month (through Hand2Paw before
internship) ● Annual Service at Soup Kitchen - 9 years References
● David Reis Vocational Director 215-302-7515 ext. 2408