Internship Report:

BANK ALFALAH LIMITED

Submitted to:

Dr. Liaqat Ali Chaudhry

Submission of Internship Report

Submitted By:

MUZAFFAR ALI
Roll # 302
Section: “E”
“Morning”
B.Com (Hons)
Session: 2006-2010

Hailey College of Commerce,

University of the Punjab,
Lahore.
 LETER OF TRANSMITAL

To,

Prof: Zulifiqar Ahmed Bowra

Assistant Professor,
Hailey College of Commerce,
University of the Punjab,
Lahore.

Subject: Submission of Internship Report:

I acknowledge with my cordial thanks the co-operation & encouragement

you provide us and it gives us great pleasure in submitting report to you.

With regard to the opportunities you provide I tried entirely to figure out
something about practical work and its requisite prospect.

During my period of work I have gather & learn a great experience. Finally
I entirely enjoyed this assembling of term paper with my renowned
institution mortal support & encouragement

I should be glad and ready to co-operation with whatever you may ask for
further clarification.

Thank you

Yours Sincerely
,

Muzaffar Ali
 ACKNOWLEDGEMENT

If you give Thanks, I will give you more (Al Quran)

I have great sense of gratitude for the most beneficent and merciful
Allah who has always helped me in all matters of life. I tried but he
rewarded me more than I tried. Praise is to Allah the most Gracious and
merciful, who blessed me with the knowledge and wisdom and enable me
to overcome this task.

Heartiest gratitude to my Parents without their continuous

encouragement and love. I could not have accomplished this task. I have
deep feeling for whole of my family. They have always soothed me,
elevated me and their words and prayers have floated me in the deep
seas of troubles. All of my success is due to my family.

I am thankful to all of my Teachers and my class fellows and friends

whom cheerfulness and guidance is an asset for me. I am especially
thankful to the Bank Alfalah Ferozepur Road Branch staff and
particularly.

Branch Managers: Mr. Nadeem Rehman

Operational Manager: Mr. Shahid Saleem Khan
Account Opening Officer: Mr. Muhammad Azhar Iqbal
Remittance officer: Mr. Muhammad Hiyat Khan
Recovery & Credit Officer Mr. Usman Pervaiz
Quality Manager: Mr. Faizan Rana
Trade and Finance Manager Mr. Arshad Minhas
Incharge Consumer Banking Operations Mr. Abdul Ghaffar Sheikh
Account Opening Officer Mr. Azher Iqbal
 Table of Contents
Page No.
 Executive Summary………………………………............. 04
 Introduction……………………………………………….. 05
o Central Background Information………….. 05
o Company Background………………………. 05
o Vision & Mission…………………………….. 07
o Organizational Hierarchy (Chart)…………. 08
o Board of Directors…………………………... 09
 Departments Worked During Internship……………….. 10
o Account opening……………………………... 10
o Remittances………………………………….. 13
o Credit Marketing …………………………… 16
o Credit Administration department (CAD)… 27
o Trade Finance……………………………….. 34
 Application of Class Room Learning……………………. 41
 Learning as an Internee………………………………....... 42
 Marketing Analysis……………...………………………... 43
 Human Resource Assessment…………………………….. 45
 SWOT Analysis…………………………………………… 48
 PEST Analysis…………………………………………….. 51
 Financial Analysis………………………………………… 54
o Horizontal and Vertical Analysis…………... 54
o Ratio Analysis………………………………... 64
 Recommendations…………………………………………. 70
 Conclusion…………………………………………………. 72
 Bibliography…………………………….............................. 73