TAGIAFOUGA ALOFIPO

514 Walton Dr. NSL, Utah 84054 | 801.505.8916 | taggz11@yahoo.com

OBJECTIVE
 Highly-motivated team member driven to provide solutions and
alternatives for any difficult assignment. Provide expert technical and
common knowledge to assist customer, management, and senior leaders.

SKILLS & ABILITIES

On the Design tab of the ribbon, check out the Themes, Colors, and Fonts
galleries to get a custom look with just a
 Detailed Oriented click.  55 WPM

 Leadership  Communication

 Interpersonal skills  Adaptability

 Independent Reliable  Time Management

 EXPERIENCE

Dec 2017 - Current Personalist HR Assistant, Utah Air National Guard | 40 hrs. week

· Develop, provide, and educate users on workflow capabilities and tools to

comply with structured electronic processes and flexibility to create/develop ad
hoc courses of actions.
· Conduct information analyses to determine proper flow and life-cycle
management of information.
· Comply with Privacy Act (PA) and Freedom of Information Act (FOIA) procedures
and assistant others to comply with regulations.
· Provide guidance and assistance on common, standard electronic
communications applications and establish policy, processes, and procedures for
document management, collaboration, and workflow.

Jun 2015 – Jan 2018 Team Lead, Hilton Salt Lake City Center | 30-40 hrs. week

· Register guests, assigns rooms, and adhere to proper credit, check-

cashing, and cash handling policies and procedures. Coordinates room
status updates with the housekeeping department by notification
housekeeping of all check outs, late checkouts, early check-ins, and special
requests.
· Answered inbound calls and assisted in-house reservations for Public Board
Exchange (PBX). Offered promotional offers that were Created
promotional offers coupons and vouchers for Hilton Honor Membership
· Trained several new front desk agents on computer and current programs.
Filled in for Manager on duty (MOD) shifts for senior management to
oversee hotel with 499 rooms.
· Bell person/ concierge duties such as: storing luggage 75+ lbs and assisted
luggage to guest’s rooms.

Jun 2013 -Jun 2015 Business Development Specialist, Paradigm Life | 40 hrs. week

· Assisted 500+ customers (over the phone & online chat) in ushering the
sales and underwriting process. Worked closely with all internal parties of
the sales and underwriting parties.
· Calendar management: scheduled/coordinate meetings with clients,
agents, and with high qualified life insurance agents.

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 · Analyzed sales dashboards and drive towards agent sales results.
Completed miscellaneous tasks and projects as assigned/needed.
· Trained several new employees on computers and online programs.

EDUCATION
2008-2011 High School Diploma Cottonwood High School

2015-2018 Associates of General Studies Salt Lake Community College

LEADERSHIP
 Team captain Colorado Northwestern CC Women’s Volleyball
 Supervisor Hilton Salt Lake City Center Front Desk Operation
 Volunteer LDS Church Youth Conference

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