ERROR CODE

Cycles DISPLAY PANEL 7 SEGMENT DISPLAY ERROR

of LED blinking DESCRIPTION
(Alternate
Green/Orange)

2 times 5100 P02 Carriage error

3 times 6000 P03 Line feed error

Internal
6 times [5400] P06 temperature
error

[5B02] Ink absorber

7 times P07
[5B03] almost full

Print head
8 times [5200] P08 temperature
rise error

[6800]
9 times P09 EEPROM error
[6801]
VH monitor
10 times [B200] P10 error
[5011]
22 times P22 Scanner error
[5012]
[690#] Network
26 times P26
[691#] related error
USB related
27 times [693#] P27 error
[694#] USB
28 times except P28 sub-system
6942 firmware error

USB
29 times [6942] P29 sub-system
timeout error

Note: Error description for machine without display are base on blinking times on error indicator (alternate or continuou
 Conditions
An error occurred in the carriage
encoder signal
An error occurred in the LF
encoder signal
The internal temperature is not
normal
The ink absorber becomes full
The print head temperature
exceeded the specified value.
If the machine continues to be
used with an empty ink cartridge, this
error can occur.
A problem occurred in reading
from or writing to the EEPROM
The print head voltage is
abnormal.
The scanner unit is faulty
The WLAN unit is faulty
The USB is not controlled
properly
nking times on error indicator (alternate or continuous)
Solution
1) Confirm that the encoder film is clean and
free from grease, etc.
2) Remove foreign material, if any, from the
area where the carriage moves.
Remove foreign material, if any, from the line
feeding area
1. Replace ink catridge / printhead. 2.
For servie repair. Logic board problem
For service repair. Need to replace waste ink absorber
and reset of waste ink counter
1. Replace the empty ink cartridge with the one
containing ink. 2.
For Service repair. Logic Board / Carriage unit /
Printhead problem
Logic Board problem. For service repair
Logic Board/Carriage unit/power Supply problem. For
service repair
Scanner unit defect. For service repair
Logic Board problem. For service repair
Logic Board problem. For service repair
Logic Board problem. For service repair
Logic Board problem. For service repair
 ERROR CODE
Number of
times the ERROR
Alarm lamp
DISPLAY PANEL 7 SEGMENT DISPLAY Check points & Solution
blinks DESCRIPTION

- Set paper in the Front Tray until the paper stops to the
end, and press the OK button.
- Confirm that there is no foreign material in the paper
2 times No paper in the 1003 E02 path (paper feed slot, inside of the rear cover, etc.).
Front Tray - Confirm that the Paper Guides are set properly. (If they
are not aligned to the paper edge properly, the error can
occur.)
- Perform Roller Cleaning.

Ink cartridge not

- Re-set the ink cartridge(s).
4 times completely [1687] E04 - Replace the ink cartridge(s).
installed.

Paper Output Cover

6 times is 1202 E06 Close the Paper Output Cover.
open.

Paper output 1250 E17 Paper output tray is closed. Open the paper output tray.
tray is closed.

- Remove the jammed paper, and press the OK button.

When the jammed paper is seen
in the paper output slot, pull it out
3 times Paper jam 1300 E03 from the slot.
In other cases, open the rear
cover (transport unit) or the paper output cover to remove the jammed
paper.
DO NOT pull out any paper from
the front tray.
- Re-set the ink cartridge properly.
Ink cartridge not - Confirm that the carriage contact
1401 E05 pins are free from any foreign
installed. material, damages, or bending.
- Replace the ink cartridge.

5 times Ink cartridge

The type of print head is incorrect.
temperature 1403 E05 Install the correct print head.
sensor error.

Non-supported
Appropriate ink cartridge is not installed. Install the
ink cartridge is 1485 E05 appropriate ink cartridge.
installed.

7 times Ink cartridge in a 1486 E07 Some ink cartridges are not installed in place.
wrong position.

15 times Ink cartridge 1682 E15 The following ink cartridge cannot be recognized - replace ink
hardware error cartridge

The remaining Replace the applicable ink cartridge, or press the Stop button for 5 sec.
or longer to continue printing without replacing the ink cartridge(s).
13 times ink amount 1686 E13 When the error is cleared by pressing the Stop button, the function to
unknown. detect the remaining ink amount is disabled.

16 times No ink 1688 E16 The ink has run out. Replace the ink cartridge.

Replace the ink absorber, and reset the applicable ink absorber counter.
[1702] See 3-2, Main Ink Absorber Replacement, for details.
Warning: The ink [1703] Pressing the OK button will exit the error, and enable printing without
8 times absorber becomes E08 replacing the ink absorber.
[1704] However, when the ink absorber becomes full, no further printing can
almost full. [1705] be performed unless the applicable ink absorber is replaced and its
counter is reset.