Crosstabs

Notes

Output Created 05-Sep-2018 23:10:53

Comments

Input Active Dataset DataSet0

Filter <none>

Weight <none>

Split File <none>

N of Rows in Working Data File 96

Missing Value Handling Definition of Missing User-defined missing values are treated as
missing.

Cases Used Statistics for each table are based on all the
cases with valid data in the specified
range(s) for all variables in each table.

Syntax CROSSTABS
/TABLES=buktifisik kehandalan
dayatanggap jaminan empati fasilitas BY
kepuasan
/FORMAT=AVALUE TABLES
/STATISTICS=CHISQ RISK
/CELLS=COUNT EXPECTED ROW
/COUNT ROUND CELL.

Resources Processor Time 00:00:00.063

Elapsed Time 00:00:01.438

Dimensions Requested 2

Cells Available 174762

[DataSet0]

Case Processing Summary

Cases

Valid Missing Total

N Percent N Percent N Percent

bukti fisik * kepuasan pasien 96 100.0% 0 .0% 96 100.0%

kehandalan * kepuasan pasien 96 100.0% 0 .0% 96 100.0%

dayatanggap * kepuasan pasien 96 100.0% 0 .0% 96 100.0%

jaminan * kepuasan pasien 96 100.0% 0 .0% 96 100.0%

empati * kepuasan pasien 96 100.0% 0 .0% 96 100.0%

fasilitas * kepuasan pasien 96 100.0% 0 .0% 96 100.0%

bukti fisik * kepuasan pasien

Crosstab

kepuasan pasien

tidak puas puas Total

bukti fisik kurang Count 12 0 12

Expected Count 4.1 7.9 12.0

% within bukti fisik 100.0% .0% 100.0%

cukup Count 21 4 25

Expected Count 8.6 16.4 25.0

% within bukti fisik 84.0% 16.0% 100.0%

baik Count 0 59 59

Expected Count 20.3 38.7 59.0

% within bukti fisik .0% 100.0% 100.0%

Total Count 33 63 96

Expected Count 33.0 63.0 96.0

% within bukti fisik 34.4% 65.6% 100.0%

Chi-Square Tests

Asymp. Sig. (2-

Value df sided)

Pearson Chi-Square 81.105a 2 .000

Likelihood Ratio 101.567 2 .000

Linear-by-Linear Association 72.467 1 .000

N of Valid Cases 96

a. 1 cells (16.7%) have expected count less than 5. The minimum expected
count is 4.13.
 Risk Estimate

Value

Odds Ratio for bukti fisik a

(kurang / cukup)

a. Risk Estimate statistics cannot be

computed. They are only computed for a 2*2
table without empty cells.

kehandalan * kepuasan pasien

Crosstab

kepuasan pasien

tidak puas puas Total

kehandalan kurang Count 10 0 10

Expected Count 3.4 6.6 10.0

% within kehandalan 100.0% .0% 100.0%

cukup Count 19 5 24

Expected Count 8.2 15.8 24.0

% within kehandalan 79.2% 20.8% 100.0%

baik Count 4 58 62

Expected Count 21.3 40.7 62.0

% within kehandalan 6.5% 93.5% 100.0%

Total Count 33 63 96

Expected Count 33.0 63.0 96.0

% within kehandalan 34.4% 65.6% 100.0%

Chi-Square Tests

Asymp. Sig. (2-

Value df sided)

Pearson Chi-Square 61.865a 2 .000

Likelihood Ratio 69.324 2 .000

Linear-by-Linear Association 57.046 1 .000

N of Valid Cases 96
a. 1 cells (16.7%) have expected count less than 5. The minimum expected
count is 3.44.

Risk Estimate

Value

Odds Ratio for kehandalan a

(kurang / cukup)

a. Risk Estimate statistics cannot be

computed. They are only computed for a 2*2
table without empty cells.

dayatanggap * kepuasan pasien

Crosstab

kepuasan pasien

tidak puas puas Total

dayatanggap kurang Count 3 0 3

Expected Count 1.0 2.0 3.0

% within dayatanggap 100.0% .0% 100.0%

cukup Count 9 7 16

Expected Count 5.5 10.5 16.0

% within dayatanggap 56.2% 43.8% 100.0%

baik Count 21 56 77

Expected Count 26.5 50.5 77.0

% within dayatanggap 27.3% 72.7% 100.0%

Total Count 33 63 96

Expected Count 33.0 63.0 96.0

% within dayatanggap 34.4% 65.6% 100.0%

Chi-Square Tests

Asymp. Sig. (2-

Value df sided)

Pearson Chi-Square 10.843a 2 .004

Likelihood Ratio 11.384 2 .003

Linear-by-Linear Association 10.569 1 .001

N of Valid Cases 96

a. 2 cells (33.3%) have expected count less than 5. The minimum expected
count is 1.03.

Risk Estimate

Value

Odds Ratio for dayatanggap a

(kurang / cukup)

a. Risk Estimate statistics cannot be

computed. They are only computed for a 2*2
table without empty cells.

jaminan * kepuasan pasien

Crosstab

kepuasan pasien

tidak puas puas Total

jaminan kurang Count 5 2 7

Expected Count 2.4 4.6 7.0

% within jaminan 71.4% 28.6% 100.0%

cukup Count 18 2 20

Expected Count 6.9 13.1 20.0

% within jaminan 90.0% 10.0% 100.0%

baik Count 10 59 69

Expected Count 23.7 45.3 69.0

% within jaminan 14.5% 85.5% 100.0%

Total Count 33 63 96

Expected Count 33.0 63.0 96.0

% within jaminan 34.4% 65.6% 100.0%

Chi-Square Tests
 Asymp. Sig. (2-
Value df sided)

Pearson Chi-Square 43.784a 2 .000

Likelihood Ratio 45.066 2 .000

Linear-by-Linear Association 32.462 1 .000

N of Valid Cases 96

a. 2 cells (33.3%) have expected count less than 5. The minimum expected
count is 2.41.

Risk Estimate

Value

Odds Ratio for jaminan a

(kurang / cukup)

a. Risk Estimate statistics cannot be

computed. They are only computed for a 2*2
table without empty cells.

empati * kepuasan pasien

Crosstab

kepuasan pasien

tidak puas puas Total

empati kurang Count 10 2 12

Expected Count 4.1 7.9 12.0

% within empati 83.3% 16.7% 100.0%

cukup Count 22 3 25

Expected Count 8.6 16.4 25.0

% within empati 88.0% 12.0% 100.0%

baik Count 1 58 59

Expected Count 20.3 38.7 59.0

% within empati 1.7% 98.3% 100.0%

Total Count 33 63 96

Expected Count 33.0 63.0 96.0

% within empati 34.4% 65.6% 100.0%

 Chi-Square Tests

Asymp. Sig. (2-

Value df sided)

Pearson Chi-Square 72.551a 2 .000

Likelihood Ratio 84.253 2 .000

Linear-by-Linear Association 57.848 1 .000

N of Valid Cases 96

a. 1 cells (16.7%) have expected count less than 5. The minimum expected
count is 4.13.

Risk Estimate

Value

Odds Ratio for empati (kurang / a

cukup)

a. Risk Estimate statistics cannot be

computed. They are only computed for a 2*2
table without empty cells.

fasilitas * kepuasan pasien

Crosstab

kepuasan pasien

tidak puas puas Total

fasilitas kurang Count 6 0 6

Expected Count 2.1 3.9 6.0

% within fasilitas 100.0% .0% 100.0%

cukup Count 26 6 32

Expected Count 11.0 21.0 32.0

% within fasilitas 81.2% 18.8% 100.0%

baik Count 1 57 58

Expected Count 19.9 38.1 58.0

% within fasilitas 1.7% 98.3% 100.0%

Total Count 33 63 96

Expected Count 33.0 63.0 96.0

% within fasilitas 34.4% 65.6% 100.0%

Chi-Square Tests

Asymp. Sig. (2-

Value df sided)

Pearson Chi-Square 70.033a 2 .000

Likelihood Ratio 82.562 2 .000

Linear-by-Linear Association 64.058 1 .000

N of Valid Cases 96

a. 2 cells (33.3%) have expected count less than 5. The minimum expected
count is 2.06.

Risk Estimate

Value

Odds Ratio for fasilitas (kurang / a

cukup)

a. Risk Estimate statistics cannot be

computed. They are only computed for a 2*2
table without empty cells.