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Emotional Intelligence and Professional Commitment PDF
Emotional Intelligence and Professional Commitment PDF
Revised 06/15/14
Accepted 06/16/14
•
DOI: 10.1002/joec.12026
This study is the first to examine the mechanism of the relationship between emotional
intelligence (EI) and career decision-making self-efficacy (CDMSE) and the moderating
role of gender in relevant mechanisms. Analyses of 185 Chinese university students
showed that EI could influence CDMSE through goal commitment (GC) and profes-
sional commitment, and male students exhibited a stronger relationship between EI
and GC compared with female students. This study introduces a new perspective
for career development research by establishing a mediation-based emotion–career
framework and provides deeper insights for career counselors to assist clients in
career decision processes.
Zhou Jiang, School of Business and Law, Central Queensland University, Rockhampton,
Queensland, Australia. Correspondence concerning this article should be addressed to Zhou
Jiang, School of Business and Law, Central Queensland University, Building 19, Bruce Highway,
Rockhampton, Queensland 4702, Australia (e-mail: z.jiang@cqu.edu.au).
Method
Participants
Measures
EI. Following Kluemper (2008), I used Wong and Law’s (2002) Emotional Intelli-
gence Scale to measure students’ overall trait EI. This scale contains 16 items that
are in line with Mayer and Salovey’s (1997) definition of ability-based EI but are
based on the trait approach of assessing EI. Sample items included “I have a good
understanding of my own emotions,” “I am sensitive to the feelings and emotions of
others,” “I am a self-motivated person,” and “I am quite capable of controlling my
own emotions.” Respondents answered these items on a Likert scale ranging from
1 (strongly disagree) to 5 (strongly agree). A higher score indicated a higher level of
EI. The Cronbach’s reliability coefficient for EI was .82.
GC. Burkley et al. (2012) indicated that measuring GC is challenging and com-
plicated and advised using a scale that includes items that directly (e.g., through
expressions like “I am committed”) as well as indirectly (e.g., through time spent in
pursuing goals) measure individuals’ commitment to their goals. This study therefore
mixed three indirect items (e.g., “I persist in overcoming obstacles in order to achieve
my goals”) adapted from Ke and Zhang (2009) and one direct item (“I am strongly
committed to pursuing my goals”) adapted from Klein, Wesson, Hollenbeck, Wright,
and DeShon (2001) to measure students’ commitment to goals. To make the items
more inclusive, I replaced specific goals stated in the original items (e.g., complete
a specific project) with goals in general. Participants were asked to indicate whether
they agreed with each item on a Likert scale ranging from 1 (strongly disagree) to 5
(strongly agree). A higher score indicated a greater commitment to one’s goals. The
Cronbach’s reliability coefficient for GC was .78.
PC. Three items adapted from a scale by Meyer et al. (1993) measured students’
affective commitment to their professions. Following Meyer et al.’s study, the present
study considered students’ major as their chosen profession. In the adapted items,
“profession” referred specifically to “major” to reduce confusion among students.
These items were “My current profession (major) is important to my self-image,”
“I am proud to be in my current profession (major),” and “I am enthusiastic about
my current profession (major).” Response options ranged from 1 (strongly disagree)
to 5 (strongly agree). Higher scores indicated higher levels of PC. The Cronbach’s
reliability coefficient for PC was .63.
CDMSE. Betz et al. (1996) developed a short form of the Career Decision-Making
Self-Efficacy Scale (CDMSES-SF) to measure the degree to which individuals believe
Procedure
Data Analyses
Prior to hypothesis testing, confirmatory factor analysis (CFA) was used to test the
factorial validity. In accordance with the recommendations of prior researchers (e.g.,
Little, Cunningham, Shahar, & Widaman, 2002; Nasser-Abu Alhija & Wisenbaker,
2006), the item parceling strategy was used for CFA to reduce inflated measurement
errors caused by multiple items of a latent variable and to balance potential issues result-
ing from the relatively small sample size (Aryee, Budhwar, & Chen, 2002). Following
the procedure recommended by Little et al. (2002), I created four item parcels for EI
(Wong & Law, 2002) and three item parcels for CDMSE (Hampton, 2005), based on the
theoretically defined factor structures in the literature. The results of CFA showed that
the four-factor model had good validity, χ2(71) = 89.56, p > .05, standard root mean
square residual = .05, root mean square error of approximation = .04, goodness-of-fit
Results
Table 1 shows the means, standard deviations, and correlations for the study vari-
ables. The four measured variables—EI, GC, PC, and CDMSE—were significantly
and positively correlated to one another. These results provided initial support for
Baron and Kenny’s (1986) first three conditions for mediation. Further confirmation
was conducted through regression analyses.
Table 2 presents the results for the mediation analyses. EI was significantly related
to GC (B = 0.62, p < .001; Model 1), PC (B = 0.61, p < .001; Model 2), and CDMSE
(B = 0.60, p < .001; Step 1 of Model 3), supporting Baron and Kenny’s (1986) first
Table 1
Descriptive Statistics and Correlations for the Study Variables
Variable M SD 1 2 3
1. Emotional intelligence 3.58 0.51 —
2. Goal commitment 3.68 0.76 .41 —
3. Profession commitment 3.55 0.77 .40 .32 —
4. Career decision-making self-efficacy 3.47 0.50 .60 .46 .41
CDMSE Model 3
GC Model 1 PC Model 2 Step 1 Step 2
Variable B SE B B SE B B SE B B SE B
Constant 1.45*** 0.35 1.35*** 0.37 1.32*** 0.21 0.97*** 0.21
EI 0.62*** 0.10 0.61*** 0.10 0.60*** 0.06 0.44*** 0.06
GC 0.15*** 0.04
PC 0.11** 0.04
Note. Model 1 R 2 = .17 and F(1, 183) = 42.89; Model 2 R 2 = .16 and F(1, 183) = 35.04;
Model 3, Step 1 R 2 = .37 and F(1, 183) = 105.80; Model 3, Step 2 R2 = .44 and F(3, 181) =
45.92. All Fs are signifiicant at p < .001. CDMSE = career decision-making self-efficacy; EI
= emotional intelligence.
**p < .01. ***p < .001.
and second conditions for the mediating roles of GC and PC, respectively. GC (B =
0.15, p < .001; Step 2 of Model 3) and PC (B = 0.11, p < .01; Step 2 of Model 3) were
significantly related to CDMSE, supporting the third condition for the two mediators,
respectively. After the addition of GC and PC, the coefficient for the EI–CDMSE
relationship decreased to B = 0.44 (p < .001; Step 2 of Model 3). This change sup-
ported the fourth condition. Thus, Baron and Kenny’s method demonstrated that GC
and PC partially mediated the EI–CDMSE relationship.
Additionally, Sobel’s (1982) test showed significant indirect effects of EI on CDMSE
via GC (B = 0.09, SE = 0.03, z = 3.04, p < .01) and PC (B = 0.07, SE = 0.03, z =
2.45, p < .05), respectively. Likewise, Hayes’s (2013) PROCESS analyses (10,000
bootstrapping samples) verified the significance of these indirect effects. Specifically,
the 90% bias-corrected confidence intervals (CIs) were [.05, .15] for the indirect effect
via GC and [.03, .12] for that via PC. These results further supported the mediating
roles of GC and PC in the EI–CDMSE relationship (Hypotheses 1a and 1b). Ac-
cording to the PROCESS results, there was no difference in the strength of GC and
PC’s mediating effects (ΔB = 0.03, SE = 0.05, 90% bias-corrected CI [–.05, .10]).
Table 3 shows the results of the moderating roles of gender in EI–GC and EI–PC
relationships and in the corresponding indirect EI–CDMSE relationships. The sig-
nificant coefficient of the interaction term EI × Gender (B = 0.37, p < .10) suggested
that the moderating role of gender in the EI–GC relationship (Hypothesis 2a) was
supported. As Figure 1 shows, the EI–GC relationship was stronger among male
students (simple slope = .83, p < .001) than among female students (simple slope
= .47, p < .001). However, the moderating role of gender in the EI–PC relationship
(Hypothesis 2b) was not supported (B = 0.14, ns).
Further analyses were conducted to test whether gender differentiated the indirect
effects of EI on CDMSE by influencing EI–GC and EI–PC relationships (the first
stage of the GC-mediated and PC-mediated EI–CDMSE relationships, respectively).
Although, as revealed earlier, gender did not moderate the EI–PC relationship, the
39
5.0
Female
4.5 Male
3.5
3.0
2.5
2.0
Low High
Emotional Intelligence
Figure 1
Moderating Role of Gender in the Relationship Between
Emotional Intelligence and Goal Commitment
Discussion
This study examined the relationship between EI and CDMSE by investigating the
specific mechanism underlying the relationship and using finer grained analyses
for the role of gender in this mechanism. The results of correlational and regres-
sion analyses demonstrate that EI is positively related to CDMSE, suggesting that
increased EI among university students can enhance their career decision-making
confidence. This finding is consistent with previous research conducted in various
contexts, including Italy (Di Fabio et al., 2013) and the United States (Brown et al.,
2003). The present study reconfirms the role of emotion in career decision issues
by examining EI, further showing the applicability of Young et al.’s (1996) action
theory to career development in the Chinese context. Together, these studies verify
Limitations
This study has several limitations. First, the cross-sectional design prevents rigorous
causal inferences regarding the hypothesized relationships. Thus, the explanation
of the mediating effects of GC and PC in the EI–CDMSE relationship should be
treated with caution. Future research using a longitudinal design to examine these
relationships is recommended. Second, self-report data may have caused a common
method variance. Although it has been suggested that this variance is less likely to
bias interaction or moderating effects, data from multiple sources can largely reduce
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