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S PROJECT REPORT ON

EFFECTIVENESS OF
PERFORMSNCE MSNS EMENT
SYSTEM

ST

NTPC Kahalgaon
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Based on Survey conducted on Executives at NTPC Kahalgaon in the

month of June-July 2010

July, 26, 2010

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HR Department
Kahalgaon super Thermal Power Project
Bhagalpur

S PROJECT REPORT ON

EFFECTIVENESS OF
PERFORMSNCE MSNS EMENT
SYSTEM

ST
NTPC Kahalgaon

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Employee Development Center Smbesh Kumar
NTPC Kahalgaon Rajeev Kumar
MBS
HR) 2009-2011
Ý
 MBS Dept. TMBU Bhagalpur

HOD, MBS Program

TMBU Bhagalpur
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 c
c
c
c
c
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66
c
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c

c
Quest: 1- you feel convenient with computerized online performance
management system at NTPC.
c
cccc

percentage




S






c


c
c

Sgree 6w Neutral 2 Strongly Sgree ·0

c

Inference :- 9c c  c cc'c@c2
 c+  c cc+ c
c
c
ccc
c c

cc c c
  c+
c cc
c c

66
c
 c
c

Quest:-2 your job description clearly define KPSs on which your

performance is rated.c
c
c
ccccccc

Percentage

 

S







cS


c
c
cccccc
c
Sgree 60 Neutral 2· Strongly Sgree 16

Inference:- 
c+  c+ c+ cc
 c"c c c
ccc

 c
c
 cc cc>;@c2
 c ccc
c
c
c
c
c

6ë
c
 c
c
c
c
Quest:D -The goals
KPSs) set are always mutually agreed upon i.e.
your consent is taken into consideration while setting KPSs.
c
cccccccccc
c
c

Percentage




S

 

 



c





c
c

Sgree - Dw Disagree - 10 Neutral - Dw Strongly Sgree - 1·

c

Inference: - 
c  c+c  c

cA'c@c2
 c cc

c
 c c/ cc
c"c c
-c*(@c  c c:>@c
   ccc+ c?cc
cc  c 2
 c
 cc
c"c
 c
cc
 cc c 
cc

6w
c
 c
c

Quest: ·- The performance goal set by the appraiser for you are in
alignment with your career aspirations.
c
c
cccccc

Percentage

 

  S

 







cS



c 


c
c

Sgree-- Dw Disagree--10 Neutral -- ·· Strongly Sgree ± 6

Strongly Disagree --2
c

Inference :- 
c
+c
c  ccc
cc  c"c;;@cc

c c c(c*'@c  cc
c
c
c
c"c

c
c

 c-c+ c
ccc
c c cc
c

69
c
 c
c

Quest: 6- The deadlines set to complete and submit the performance

documents are sufficient.

percentage

 



S

 




 

cS


c
c

Sgree²6w Disagree²6 Neutral²1· Strongly Sgree²12

Inference:- c
c c c+
c
c cc 
c
  c c
c
c
c

60
c
 c
c

Quest: 6 - The KPSs are in accordance with the MOU targets of the
company and the targets of the plant.
c
c
c

Percentage





S

 





cS


c
c

Sgree²6w Disagree²w Neutral²26 Strongly Sgree-- w

c
c
c
c
Inference:- ?cc
+c
c+  c  cc2
 c..@cc
c+  c
 c c c
c  cc

c+ c+
ccc c
c
c
c
c

61
c
 c
c

Quest: ë- Sll the factors facilitating and hindering performance are

taken into consideration while appraising the performance.

Percentage






 S

 





cS


 

c 


c
c
ccc
c
Sgree²·0 Disagree²10 Neutral ± ·· Strongly Disagree²2
Strongly Sgree²·

c
Inference:- "

c*'c@cc 2
 c  cc

ccc
c
 cc
c4  ccc
c
c
c
c 
ccc
 c c/ cc
  c

62
c
 c
c

Quest: w- Your seniors assist you at the time of your need.

Percentage




S





cS




c c
c

Sgree²6· Neutral²1w Strongly Sgree²1w

Inference:- 
c  cc
c
c
 ccc

c  cc
+/-c cc
c  c+
  c
 ccc c

6D
c
 c
c

Quest: 9- Your final rating is doesnt only on your competencies and

KPSs but also on several other factors are like your corporate image
and interpersonal relation with the rater.ccc
c
c
c

Percentage

 



S

 







cS


c
c

Sgree²·0 Disagree²· Neutral²16 Strongly Sgree²·0

Inference:-c"c+
c
c
  
 c c"c

   c
c
c/ c

 c cc c

c/cc
c 2
 c c+
 cc

c 
c

6·
c
 c
c

Quest: 10- Your doubts and queries are addressed by the PMS
administrator while operating online PMS.
c
c
c

Percentage

 

S

 

 





cS



c 



Sgree²·0 Disagree²· Neutral²D6 Strongly Sgree²1·

Strongly Disagree²·

Inference:- 2
cc +c   ccc

c  c c
c
c
c c1  c c   cc
cc c

66
c
 c
c

Quest: 11- PMS is very useful for career planning.

Percentage

 


S

 






cS



c
c
c
ccSgree²6· Disagree²· Neutral²2· Strongly Sgree²w
cc

Inference:-cc
c 2
 c 
 c
c cc 
c  c
c
 ccc

66
c
 c
c

Quest: 12- The process is used mainly for improving the future
performance along with reviewing the present performance.

cccccc

Percentage

 

 S

 

 

 

cS



c 


c
c

Sgree²62 Disagree²6 Neutral²26 Strongly Sgree²2w Strongly

Disagree²2

Inference:- 
c  cc ccc c

 
cc  c ccc
c ccc
c + c c

c ccc 
c c

6ë
c
 c
c

Quest: 1D- You feel free to express to your appraiser your

disagreement regarding the appraisal decision.
c
c
c

Percentage



S

 





c 




c c
c
c

Sgree²Dw Disagree²20 Neutral²Dw Strongly Sgree²2

c

Inference:-?c c
cc c 2 c
c  c c
cc 2 c

c   c  c
cc
cc
c -cc c

c cc c c 2 cc;(@cc
c ccc cc
c cc
+  c c

6w
c
 c
c

Quest: 1·- Your seniors provides you with continuous feedback to

help you achieve your KPSs.

Percentage



S

  



 

cS


cc c

Sgree²·6 Disagree²16 Neutral²D6 Strongly Sgree²2

c

Inference:-c2
 c c+ c+ cc

 c"c c c/ c
 c
c 
/cc

  c
-c

c cc
c  ccc
+


cc c  cc

c + c c c  c

69
c
 c
c

Quest: 16 - The recognition given to high performance is appropriate

and helps in motivating the employee.
c
c
ccccc
ccccc

Percentage



S


 





cS



Sgree²·2 Disagree²1w Neutral---D2 Strongly Sgree²w

Inference:-
c
c cc
c  cc c
 c c

 cc cc
c
c cc
c  c
 c+
c  cc

c  cc
c
c c c c
cc

ë0
c
 c
c

Quest: 16- Sppropriate training is given to employees who fail to meet

the expected performance level.

Percentage





S

 







cS



c 


Sgree²1w Disagree²2· Neutral²·w Strongly Sgree²2

Strongly Disagree²w
c

Inference:-"

c
cc
c 2
 c  c   cc c -cc

 ccc cc c
cc cc
c cc
 c c
 cc
 c+
c cc

ë1
c
 c
c

Quest: 1ë- The online PMS is dynamic and keeps you aware about
your instantaneous weak and strong area of performance effectively.
c
c
c

Percentage






S

  





cS

 

c 


c
c

Sgree²D2 Disagree²26 Neutral²D0 Strongly Sgree²2 Strongly

Disagree²10
c

Inference:-
c ccc c 
cc
 cc
cc c
cc  cc c c 
/cc Bc"c

ë2
c
 c
c

Quest: 1w- You are satisfied with the weightages given against each
activity that you are supposed to perform in the specified period.
ccc
c

Percentage




  S

 





cS




c c
c

Sgree²·· Disagree²10 Neutral²D6 Strongly Sgree²10

c

Inference:-c
c cc
c 1
cc+ 
 c cc


c
c+


c
c c cc ccc c  c

ëD
c
 c
c

Quest: 19- your training need should be identified through the

midyear review.
c
c
c

Percentage

 



S

 




 

cS


c
c

Sgree²60 Disagree²12 Neutral²6 Strongly Sgree²22

c

Inference:-c
c c
c
cc c
 c c  cc
 c c?c
+c
c  c c  ccc

c ccc
c c c
c 
c

ë·
c
 c
c

Quest: 20- Managers and Employees trust the appraisal process.

c
ccccc
c

percentage



S

 







cS


c
c
c

Sgree²66 Disagree²w Neutral²D2 Strongly Sgree²·

c

Inference:-
cc
cc+
c

c
c
ë6
c
 c
c

ccccccccccccccccccccccc c
c
c 'c

) cc- c
c2)


c
"+c
c
c 
c



c

) cc
c c+c
c
c 'c

) cccF
c cc

Gcc -c


c
c
c
cc
cA

cc
ccc
+cc
c
c 'c

) c 
")
c"c

c
c
c

+cc

"
c
c"c

c

) cc
cc
c+cc
c
c 'c

) cccF 
c
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c"c

c

ccc"c c
c

+cc
c
c c


c

) cc

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"cc
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c c
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c
cc

+c
c
c c:.c
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c

) c
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c
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c
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c c

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c
cc
c
c)

c
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c"+c
c
c 
)
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c

) cc
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c
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c

c"c c
ccc
c
c

c

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ccc
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c
c
c
c

ë6
c
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c

cccccccccccccccccccccc6
cc
c

c c c  
c   c  c c c 
c
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c  c c 
c Cc c  C c

c  c c  c 
 c 
c  
c   c c c
Cc  c  
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c Cc + c  c 96c c c
+
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c c  c c  c +/c

 -c c  c 
c  
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c c  c  c c   c

 ccc

 c/c
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c  c  c  c   +c
 
 c c 
c

c +/c c 
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 c  
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c
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c 
c  c cccc 2
c
c
cccccccccccccccc96c
c 

c  +c

c c 
c   c c  c
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