IBM India Pvt Ltd,

Orion B6, Divyashree NSL Tech Place,

Survey No.66/1, Near Raidurgam Police
Station
Hyderabad, R.R.District,
Telangana, India - 500032.
E-Mail: kishore.thota@in.ibm.com
Phone: +91 9963993275
Kishore Kumar Thota
Profile
 Having eleven years of experience in SAP BW with twelve years and four months of overall IT
industry experience. Presently working with IBM India since 12-Oct-2006.
 Proficient in Development of Infocubes, Info Sources, Infobjects, ODS Objects, Update rules,
Transfer rules, BW Reporting.
 Extensive knowledge in Data Modeling, Data Extraction and Data load monitoring and
techniques.
 Performance monitoring and Improvement.
 Extensive knowledge and expertise with Business Intelligence Accelerator (BIA).
 Working experience as an Onsite Coordinator for two years at client location.
 Working experience of more than two years as Team lead.
 Strong analytical skills to analyze business applications and problem solving.
 Good communication skills, interpersonal skills, self-motivated, quick learner, team player.

Skill Set
 ERP: SAP BW 7.30 & BIA 7.20, SAP R/3 ECC 6.0
 Languages: C, ABAP knowledge
 O/S: Windows 7/XP
 Database: Oracle 10g

Education:
 Bachelor’s in Mechanical Engineering - 2001, Sri Venkateswara University, India,

Professional Experience

Mar 14 – Till date, Technical Lead, British Petroleum,

US A
BP is one of the world's leading international oil and Gas Company operating in all areas of the oil and
gas industry, including exploration and production, refining, distribution and marketing, petrochemicals,
power generation and trading. The Upstream segment is responsible for activities in oil and natural gas
exploration, field development and production. Downstream segment is the product and service-led arm
of BP, focused on fuels, lubricants and petrochemicals.

Environment: SAP BW 7.30, SAP R/3 ECC 6.0

Team Size : 16

Role: BW Technical Lead – Load Monitoring Team

Responsibilities:

 Responsible for status reporting, client communication & coordinating with the project
management team for timely completion and quality maintenance of projects.

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  Resolve the issues reported by Users pertaining to Data mismatches or data not available.
Perform Adhoc data loads request for fixing the data issues.
 Implementing various checks for the daily load monitoring processes which improved the
performance of the team as well as overall delivery to client.
 Very High Contribution to reduction in loading time by proactively addressing the data loading
issues with temporary and permanent fixes.
 Initiated and implemented loading issues tracker document to record all the loading issues and its
resolution.
 Conduct weekly loading team meeting and identifying the gaps in improving load performance,
load status updates, etc.
 Knowledge sharing on the data Loading issues that were resolved & Document preparation as
part of KEDB.
 Scheduling and presenting in the pre-close & touch point meetings during
monthly/quarterly/yearly close activities.
 Keep track on all BW Operational tasks like - Overall system monitoring, Data loads
Housekeeping, Reconciliation, and Actions points discussed in team meetings.
 Prepared Application Information Documents (AID) of all BAU with up to date procedures being
followed by LM team.
 Daily tracking of the management reports like DM, Exception that goes out to client & senior
management.
 Managing a team of 12 associates working at different geographical locations. Involved in guiding
the team to resolve the data load issues.
 Prepare status decks to be presented to IBM management every week. Attending the meeting
with BP management every week.
 Attending the WCC calls every day during quarter close and yearly close and presenting the
latest status of the system.
 Providing periodic project status update to the client and having meetings with client at regular
interval and on adhoc basis during any escalations and as and when required by the client.

Aug 07 – Oct 13, Team Lead/Onsite Coordinator, Ericsson, Sweden

Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed
network operators. Over 1,000 networks in more than 180 countries use Ericsson's network equipment,
and more than 40 percent of the world's mobile traffic passes through Ericsson networks.

Ericsson is one of the few companies worldwide that can offer end-to-end solutions for all major mobile
communication standards. Ericsson's network, telecom services and multimedia solutions make it easier
for people, across the world, to communicate. And as communication changes the way we live and work,
Ericsson is playing a key role in this evolution. Using innovation to empower people, business and
society, Ericsson is working towards the Networked Society, in which everything that can benefit from a
connection will have one.

Role: Onsite Coordinator – BW SWAT Team Lead (Duration: May 2011 to April 2013)

Responsibilities:

 All the action point in SWAT to be handled with top priority and delivering with in the promised
time to Ericsson.
 Gather all required information more effectively related to BW systems for SWAT reporting and
answer customer queries.

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  Technical and Functional design issue identified in Supply application area and were fixed to
ensure 100% data quality. Also developed reconciliation tool to automate the Supply data
reconciliation process for data quality check.
 Implemented the following recommendations for a robust BWA system and to improve
performance.

1. Changing the Backup Index/Queue Servers from 'Multiplex' to 'Shared' mode.

2. Base path configuration changes.
3. Firmware and OCFS2 file system upgrade have been successfully implemented.
4. Dedicated network path for BWA system.

 Implement the recommended SAP notes and Solutions for all the software bugs in BWA.
 Upgraded the BWA system with available latest revisions delivered by SAP to resolve many
critical issues related to BWA.
 Latest support pack of BI Java SP05 with patch level 41 has been applied to resolve critical BW
SRM report (EB report) issues in relation with BI Java.
 All the issues related to Broadcasting have been resolved.
 Keep track on all BW Operations team tasks like - Overall system monitoring, Housekeeping,
Reconciliation, Broadcasting, Webpage/Customer updates etc.
 IGS has been upgraded to patch level '03' to resolve the graphical issues in the enterprise portal.
 Issues associated with the WIP cube in the Supply inventory reporting area has been resolved in
coordination with SAP.
 Identified the cause for Index Server of blade 14 restart and was resolved by changing the read
mode of one of the queries in SMS areas from read mode A to H.
 BWA System stability - Moved around 48 queries to P50 by changing read mode from A to H.
 Created 16 proactive PMR's for resolving the loading issues identified and implemented the
solutions successfully.
 Reduction in High severity incident tickets due to proactive monitoring and maintenance activities
in BW/BWA.
 Suggest Process improvements in the Operations pain area, implement them and provide
comparison of the results.
 As part of BPPO initiative we have proposed 14 critical data loading issues that affected the
business operations and were resolved.
 Successfully drive as a SPOC during BW 7.30 ABAP SP05 upgrade.
 Successfully resolved the critical DTP Authorization issue after BW 7.30 ABAP SP05 upgrade.
 Update the customer community on any Operations issues with no time gaps.
 Preparation of AO Handbook.

Role: Team Lead – BW Loading Team (Duration: September 2009 to April 2011)

 Responsible for on-time completion of data loads.

 Loading status updates to customers.
 Participation in all the drop meetings and preparing consolidated loading plan during drops.
 Performance monitoring and improvement to reduce loading runtimes.
 Timely update to management regarding critical issues in loading and issues which are escalated
by the customer.
 Contribute towards system performance and availability.
 Preparation of status reports and dash boards.
 Performing the repair loads given by the application teams.
 Giving KT for new joiners in loading team.

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  Handling tickets and CSR's with strict adherence to SLA.
 Review the load status information in the webpage and informing/guiding the team to make
correct update in the webpage.
 Loading issues tracker document to record all the loading issues and its resolution.

Role: Team Member – BW Loading Team (Duration: August 2007 to August 2009)

 Scheduling and monitoring of process chains- Daily, Weekly and Monthly process chains.
 Responsible in data load monitoring (including repair loads & PEC loading).
 Business Intelligence Accelerator (BIA) monitoring.
 Data Reconciliation.
 Performance monitoring and Improvement.
 Scheduling the failed packages in the foreground, analyzing the errors in MONITOR. Ensure data
is send to Info providers and ready for Reporting.
 Housekeeping activities – Includes PSA maintenance and Compression of data requests in
Infocubes.
 Worked on Modeling SAP BW objects like Info objects, Info cube, ODS object, Info Source,
Transfer Rules, Update Rules, and Create and maintain Aggregates.
 Scheduling the failed packages in the foreground, analyzing the errors in MONITOR. Ensure data
is send to Info providers and ready for Reporting.
 Worked on Info cube compression. Created indexes for improving the performance.
 Worked on customer tickets and resolving the tickets.

Environment: SAP BW 7.30, SAP R/3 ECC 6.0

Team Size : 15

Jan 07 – May 07, Team Member, Mueller Sports Medicine,

USA Mueller Sports Medicine produces high quality sports medicine products. Athletes worldwide have
been succeeding with Mueller products since the early 1960s. Some of the sports medicine products
include Pharmaceutical, Tape, Quench, Braces, Coolers, Magnum Orthopedic, Printing, etc.

 Installed and activated and required objects from business content for SD, MM, PP, QM, FI and
CO to active version with all its dependent objects like Roles, Workbooks, Update rules,
Infosources, Transfer rules, etc.
 Created technical specification according to client requirements.
 Uploaded Master and Transactional data into BW system from SAP R/3 as the OLTP source.
 Performed LO data extractions.
 Created info package, Process chains for background scheduling and monitoring the data loads.
 Scheduling and Monitoring of process chains and analyzing the reasons for frequent failures of
Info packages.
 Worked extensively on BEx Analyzer and BEx Browser.
Tested queries/reports using filters, free characteristics, restricted key figure, Calculated key figure,
exceptions, structures, etc.,

Environment: SAP BW 7.0

Team Size :6

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Oct 05 – Oct 06, Team Member,
Budd Company
The Budd Company produces components for 100 current vehicle models. The company produces sheet
metal stampings and assemblies, chassis modules and frame components, composite auto body panels
and pickup boxes, gray and ductile iron castings and bumpers.

 Activated the Business Content for SD, MM applications according to the functional requirements.
 Involved in the development of standard/customized Infocubes, ODS objects for SD and MM
applications.
 Transfer of Business Content from SD, MM area to active version with all its dependent objects
like Workbooks, Update rules, Infosources, Transfer rules etc.
 Created ODS objects to stage the data before transferring from Infosource to the Infocube.
 Developed Aggregates for query optimization and monitor data loading into the Infocubes.
 Created Transfer structures, Transfer rules, Update rules for ODS and Infocube level.
 Transfer of Master Data and Transaction data from R/3 systems to the Infocubes in BW.
 Scheduling and Monitoring of Info packages and analyzing the reasons for frequent failures of
Info packages.
 Performed LO Cockpit extractions – configuration and customization for Sales Order Overview.
 Managed and monitored several data loads. Optimized load performance by adjusting the data
packet sizes.
 Loaded data and monitored and the failed data packets were analyzed for Quality check in PSA
before sending into Info Cubes.
 Performance tuning of queries using Aggregates, Table partitioning, indexing of Infocubes.
 Created queries with Free Characteristics, Filter, Formula, Conditions, Exception, Variables, and
Restricted key figures.

Environment: SAP BW 3.5

May 04 – Sep 05, Team Member, Ford Motor

Company
Ford Motor Company, a global automotive industry leader based in Dearborn, Mich., manufactures and
distributes automobiles in 200 markets across six continents. With about 300,000 employees and 108
plants worldwide, the company’s core and affiliated automotive brands include Aston Martin, Ford,
Jaguar, Land Rover, Lincoln, Mazda, Mercury and Volvo. Its automotive-related services include Ford
Motor Credit Company.

 Worked extensively on Administration Workbench (RSA1). Customized InfoObjects, InfoSources

and Infocubes.
 Uploaded Master and Transactional data from SAP R/3 as the OLTP source.
 Set the extraction process using LO Cockpit execution and V-3 updates.
 Worked extensively on standard and custom defined LO extractors. Installed relevant SAP
business content. Used LO structures for extracting sales order, delivery billing information.
 Monitored the LO Cockpit extraction and Delta Queue Maintenance.
 Performed detailed analysis to improve the reporting performance using Infocube Compression
and by creating Aggregates.
 Developed Material data Infocube, Sales Overview Infocube, Customer Data Infocube and
extracted data form SAP R/3 into these Infocubes.
 Scheduling and Monitoring of Info packages and analyzing the reasons for frequent failures of
Info packages.
 Worked extensively on BEx Analyzer. Created Standard multi-dimensional queries with Slice-and-
Dice, Drill-Down, Drill-Across, RRI, Drill-Through, and Jump Queries.

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 Environment: SAP BW 3.1C

Aug 03 – Mar 04, Software Programmer, Ann Taylor, US A

Ann Taylor, New York, is a leading ladies garment Designer & Manufacturer. Totally they have more than
500 stores all over the world. They stand at the second position in the ladies garment merchandising
business. Their products include all ladies fashion wear, jewelry, accessories and fragrance. The Retek
Merchandising System (RMS) system, which handles the daily sales and purchase, Inventory of all Ann
Taylor stores.

Environment: VB, Oracle

Feb 03 – Jul 03, Software Programmer,

Material Management System (IMMS) is a complete comprehensive system, which manages the
complete movement of material. Movement of material from the Stores to various departments will make
it easy to account for the materials being consumed in the organization. It maintains the delivery Chelan
(DC), Goods Receipt Note (GRN) and posting the Purchase Order (PO) forms, this helps in proper stock
accounting. Material Stock may be evaluated at any point of time.

Environment: VB, Oracle

Achievements:

 Received Service Excellence award (SEA) from Ericsson in March 2012 for excellent delivery
performance in BW.
 Received Ericsson GEM award (Great Ericsson Minds award) in October 2010 for Exceptional
Contribution to the EBW Operations team in delivering to the Integrated Ericsson Account.
 Received the BRAVO award from Ericsson in April 2008 for Delivery Excellence in BW.