Individual Assignment Requirements

(1500-2000 words)
Read the case study and answer the following questions:

1) What are the advantages and disadvantages of the new POS system?
2) How will this POS system help the business gain competitive advantages?
3) What are the advantages of having a centralised database?
4) How could this POS system facilitate decision making?
Address the following points:

 Why do point-of-sale systems process business activities more effectively?

 Can the information be tracked manually in an effective manner? Why or why not?
 What types of questions could be answered effectively?
 How could the information be used to better manage the business?
5) Recommend telecommunication options for this POS system
Address the following points:

 Types of networks – LAN, WAN or MAN?

 Types of media? --Wired or wireless technologies? Which types of cables should be
used for wired technologies? Which types of wireless technologies?
6) What type of risks does the POS system bring and how to protect the business against the
risks?
Address the following points:

 Security
 Privacy
 Confidentiality

Your report will be assessed on the quality of your research and quality of report. Discussion
must be relevant to the case study business. Your report is to be in the style of a business
report.
 Case study -- Blooming with Technology
The use of information technology is needed by every industry size and type of business.
Small businesses can realize the positive effects through adopting technology. However,
small businesses often do not have the resources and expertise of large corporations to
implement information technology strategies. However, the benefits of technology for small
and medium-sized enterprises (SMEs) are just as crucial to business operations and strategy.
Consider Four Seasons Greenhouse and Nursery, located in Colorado. This small nursery was
like many other small businesses and garden centres. They used manual registers to track
and maintain its inventory as well as determine which products were realizing the most
profit. The profits from the nursery were either "negligible" or a loss. They did not have
access to useful operational data to effectively manage their business. For example, they did
not track or review the margins of individual products. However, they believed that they
needed to do something different for their $1M business operation.
Enter a new point-of-sale system (POS) in 2008. The system allowed the owners to track
useful business data from the sales transactions immediately at the time of the sale;
eliminating the need for tracking sales manually. The system processes and stores data from
the sale while updating the inventory as well as compiling a sales history. This eliminates
reliance on manual entry of sales transactions and reduction of inventory units for the items
sold. POS systems provide much more than a cash register. These systems provide more
robust functionality in inputting, tracking, and distributing data to provide useful
information to operate and manage the business.
Accurate inventory data maintained by the POS helped with decision making. Decisions on
how many units of a product to order were no longer based on speculation about current
inventory units. Now, accurate inventory counts eliminate the guesswork on how much to
order, helping the business to operate on leaner inventory units. The system's reporting can
provide the detail transactions for an inventory item, such as how many were purchased,
discarded, and sold.
The implementation of a POS system also confirmed that the owners did not know as much
about their business as they thought they did. As they reviewed reports from the new
system, they saw that some products were less profitable than they thought. The more
detailed cost reporting by item helped them to understand which products contributed the
most profit to the operation. Their new perspective of the "real costs" provided the
opportunity to shift production to the higher-profit items, thereby gaining more profit. Prior
to implementing the POS system, they simply did not have the time to approach this level of
decision making.
Knowledge of their detailed product costs helps them to price products more profitably.
Price changes can be implemented temporarily (for a promotion) or permanently and still
remain within acceptable product margins. The accurate and timely reporting of this
information assists them to be more effective managers of their business operations. The
ability of the system to process sales, inventory, and purchasing transactions immediately
reduces the need for data entry of paper information. The time savings can be used for
managing the business rather than mundane clerical functions.
The new system has expanded Four Seasons' management control over employee schedules
to review and allocate labour expenses to specific departments and functions. An additional
benefit allows the owners to delegate more responsibility to the staff and establish
accountability. Instead of the owners establishing goals, they provide the
system's data and ask staff to submit their sales goals for the next reporting period.
Ultimately, the information technology system creates a solid infrastructure to process and
report the businesses operations for the entire enterprise.
The garden centre is an excellent example of how technology can realize benefits for a
business. The ability for organizations to remain competitive and agile is crucial. These
systems allow organizations large and small to leverage business data to gain a competitive
advantage and operational efficiency.

Source: Jones, R. (2011, May). Garden Center 2.0. Today's Garden Center, 8, 14-16.

Assessment Criteria (Individual Assignment 25%) Weighting

1. Introduction: 5marks
Clear statement of purpose, clarity of methods and assumptions; systematic
approach to project.

2. Use of resources: 25marks

Application of relevant course concepts, tools and frameworks use of evidences,
engagement with the literature.

3. Content: 60marks

 Balanced coverage of each of the important points,

 Richness of analysis;
 Flow of ideas;
 Validity of objectives,
 Use of own insight and originality;
  Feasibility of recommendations and implementation consideration

4. Organization and Presentation: 5marks

Clarity of structure, quality of presentation, style and readability. Title page, Table of
contents, List of abbreviations and/or glossary, Executive summary/abstract,
Introduction, Body, Conclusion Recommendations, Bibliography, Appendices

5. Citation practice: 5marks

Appropriate citation of sources and evidences used.