APPENDIX D

Saint Louis College

City of San Fernando, La Union
Graduate School
Master in Business Administration

INTERVIEW GUIDE QUESTIONS

Production Department Head

A. Profile of the Respondent

Name of Interviewee:
Position/Designation:
Highest Educational Attainment:
Age:
Gender:
Years of stay in the Institute:

1. How long have you worked as the Head of the Production Department
of DMMMSU-SRDI?
Less than 6 months
6 months to 1 year
More than 1 year but less than 2 years
More than 2 years but less than 5 years
More than 5 years

2. What are your duties and responsibilities as the Head of the

Production Department?

3. Do you follow any written procedures or Standard Operating

Procedures (SOP) in carrying out your duties and responsibilities?
Explain.

4. Aside from being the Head of the Finance Department, do you perform
other duties in DMMMSU-SRDI?

5. How many employees do you supervise? Are they well-trained and

knowledgeable of their duties and responsibilities?
6. How often do you supervise the operation of the Institute?

7. What management tools are you using to ensure that your staffs are
doing their jobs properly?

B. Extent of Implementation of the Production Management System

1. Do you maintain a written copy of the following:

a. production process flowchart?
b. written manufacturing procedures/manual?
c. quality standard measures?
d. cost reduction measures?
e. inventory management procedures?
f. equipment manual?
g. preventive maintenance procedure?
h. equipment location planning?
i. work schedule?

2. If yes, kindly explain to us how they are implemented in the Institute

and who are those in-charge in its implementation and monitoring.

3. How do you ensure that those procedures are at all times

implemented by your department?

4. Is there a well-defined policy on repairs and maintenance of Property,

Plant and Equipment to prolong its useful life?

5. What are you finished products? How many do you produce each
day?

6. Do you conduct Ongoing Quality Monitoring? If yes, how often is it

conducted in a year?

7. What report(s) do you prepare to monitor the extent if implementation

of your current production practices and the quality of your products?

8. What are the problems you encountered in the Production

Department? How did you solve them?

9. What control mechanisms are done in the production cycle in order to

prevent any problems that may arise?
10. What report(s) do you prepare? How often do you prepare those
reports? Are they submitted on time to concerned parties?

11. What suggestions/ recommendations can you give to further improve

the operations of DMMMSU-SRDI?

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Thank you so much for participating. I appreciate your time and

effort in accomplishing the questionnaire.

MAY ANGELICA R. MANZANO-TENEZA

Researcher