Professional Documents
Culture Documents
Surge Pricing
Surge Pricing
Surge Pricing
Professor Teital
Financial Accounting
26 September 2017
Demand Pricing
Demand pricing, simply put, is when the pricing method for a good is determined by
consumer demand. In fact, more specifically, demand pricing is the umbrella term for the
numerous concepts it encompasses such as price skimming and value based pricing principal.
Price skimming is when the producer sets the highest possible price on the product and then
slowly reduces it to another price point and then eventually to a lower one effectively capturing
the consumer surplus. This is done at each price point by capturing each consumers exact
willingness to pay, which then effectively eliminates any consumer surplus allowing them to
acquire greater profits. Similarly, value based pricing is when the producer attempts to sell a
given product based on its value to customers or their exact willingness to pay. These definitions
in turn are what make up the true essence of demand pricing which is the constant updating of
prices based on a consumer’s demand and willingness to pay. Often times theses prices can
and should be utilized in all situations due to the benefits it offers both producers and consumers.
Demand pricing provides numerous advantages to both the consumer and producer. Uber
is one of the most notorious companies to use surge pricing at times, but the reason why they use
surge pricing is more important to understanding the significant benefits it offers. For example,
Wharton Ph.D., Daniels, states that ‘Surge pricing allows service to expand to customers. But
also it allows Uber to offer lower prices to consumers in a normal demand setting such as your
average Monday morning, and that’s actually where the benefit comes from.” Uber
started introducing surge pricing to incentivize more drivers to drive Uber since they would get
paid a higher percentage of the ride. The subtle effect of this guaranteed that there would always
be enough Ubers to meet the needs of their customers. On the other hand, a reason this would
benefit producers of a product or service is because it could actually increase their revenue by
setting closer competitive prices with their competitors. For example, Amazon continuously
updates the prices of their products to remain extremely competitive and receive more business
than their competition. In addition, according to Jawad Khan, a successful marketing consultant,
it also allows a company to save costs even further since all the documenting of these updated
price changes would occur digitally removing the need for a person to physically go through all
the changes.
On the contrary, opponents of surge pricing may argue that when the demand for a good
becomes inelastic it can truly cripple people financially. For example, during Hurricane Irma
people were trying to fly out of Florida to get to safety but most airlines raised prices to
astronomical levels which made it very difficult for people to leave during a declared state of
emergency. Another potential counter-argument to the benefits of surge pricing may be the idea
that as companies continue to engage in this practice they slowly lose the loyalty of their
customers leading them to have a weak consolidated base of consistent buyers. Jet Blue, for
example, did the exact opposite during Hurricane Irma in order to secure loyal customers so that
in the future when prices go back to normal they can make a greater profit since they would have
Although they’re maybe drawbacks from using surge pricing, its advantages significantly
out wight its disadvantages to both consumers and producers . Surge pricing is a complicated
issue and it’s understandable why consumers don’t always see the benefits that come after
Business Radio Research Strategic Management Global FocusNorth America, K@W. “Hate
surge-pricing/.
pricing.
Kokemuller, Neil. “The Advantages and Disadvantages of Fixed Pricing and Dynamic
disadvantages-fixed-pricing-dynamic-pricing-13188.html.
Lumen. “General Pricing Strategies.” General Pricing Strategies | Boundless Marketing, Lumen,
courses.lumenlearning.com/boundless-marketing/chapter/general-pricing-strategies/.
Zhang, Benjamin. “JetBlue Is Selling $99 Tickets so People Can Escape Hurricane Irma.”
irma-evacuation-jetblue-discounts-flights-99-dollars-2017-9.