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FICA - Contract Accounts Receivable and Payable
FICA - Contract Accounts Receivable and Payable
Payable
Contract accounts receivable and payable (FI-CA) is a type of subledger accounting that is
tailored towards the requirements of industry sectors with multiple business partners and a
large number of documents for processing. To meet these demands, FI-CA offers highly
automated standard processes - specialist mechanisms to guarantee outstanding system
performance and optimized scalability. It also contains a range of functions for managing
processes that are particular to Industry Solutions. FI-CA is suitable for worldwide
implementation. It covers various statutory requirements (such as those that relate to tax
legislation and accounting principles) and country-specific processes (such as the
management of payment transactions).
BASIC FUNCTIONS
Document Principle
Postings are always saved in document format. The document is a statement for each
business transaction. Documents can only be posted if the balance of the items they contain
is zero. A document consists of a document header and various document items:
• The document header contains data that applies to all document items such as the
document number, document date, posting date, and document type. The document type
classifies documents depending on which transaction they belong to (for example, a
payment from a collection agency, or a customer payment).
Figure 1: Document Principle in FI-CA
Business partner items contain a reference to the business partner and all data that is
relevant to payment transactions and dunning. They also contain the receivables or
payables account that was posted to the debit or credit side. Receivables to business
partners are also known as receivables lines.
• Revenue items contain data for profit and loss accounting and sales tax information.
• G/L account items contain the G/L account that is relevant to the posting transaction (such
as the cash receipts account or tax account)
The following item types exist in contract accounts receivable and payable:
• Open items
• Cleared items
• Statistical items
Open items are receivables that have not yet been cleared. For example, an invoice item is
managed as an open item until it has been paid in full and therefore cleared. The system
records a partial clearing for a partial payment.
In addition to documents that are updated in the general ledger, you can enter statistical
documents. These are simply recorded in the subledger. They are used to enter noted items
for budget billing requests or dunning charges.
Account Determination
Each posting in FI-CA is defined by a business transaction that consists of a main transaction
and a sub transaction. The system uses business transactions in conjunction with additional
account assignment characteristics (such as the company code and the division) to
determine the relevant G/L and revenue accounts and the corresponding credit/debit
indicators automatically.
Examples of business transactions include receivables from consumption billing, charges
from bank returns, and other credit memos.
Business Blocks
The Contract Accounts Receivable and Payable component in mySAP Utilities supports
extensive automation of your business process. However, there are situations in which this
is undesirable or where automatic processing should be suspended. The system provides a
range of blocking options for these cases:
• Dunning block
• Payment block (for incoming and outgoing payments)
• Interest block
• Clearing block
• Posting block
Blocks can be set manually or by triggering processes. In the case of bank returns, a
contract account can be blocked for bank collection for a defined period. This allows you to
gather the facts of the situation, which can be clarified with the customer.
You can also block collection to provide the customer with written information on the next
collection. Blocks can be restricted to a specific period and can refer either to the entire
contract account or simply to selected documents. The system records the user who has set
the block, which is shown in the blocking history.
Enhancement Concept
FI-CA offers maximum flexibility for adjustments to meet your specific requirements. The
system has been designed so that customer-specific enhancements can be made to
standard functions that are retained in the event of an upgrade.
Interface Concept
FI-CA works in conjunction with invoicing in mySAP Utilities, which ensures that the
automatic transfer of the corresponding postings in FI-CA is possible. Postings from the sales
and distribution component (SD) can be transferred to FI-CA.
FI-CA can also be used to transfer data from external systems. An intermediate document
(IDoc) interface is available for mass data transfer. This is used to transfer data efficiently
between an external billing system (EBS) and FI-CA. Therefore, you can create the billing
data in an EBS, transfer this data to FI-CA, and post it as open items automatically. Optional
additional information for profitability accounting and analysis can also be transferred.
Additional functions that are available to you are the archive link transfer of optically
archived bills and mass reversal of documents.
In addition to the IDoc interface, a large number of Business Application Programming
Interfaces (BAPIs) are also available for data transfer.
Figure 2: Interface with External Billing Systems
Workflow Connection
Contract accounts receivable and payable enables you to define multistep processes for
implementing approval or confirmation procedures (such as the dual-control principle). To
do so,
FI-CA contains standard workflows for the following processes:
• Post a document
• Reverse a document
• Modify a document (including mass changes)
• Create an installment plan
• Enter a repayment request
• Release a document for payment
Flexible options for defining the situations in which a workflow is to be started, the
approval levels to be run, addressees and actions that are permitted up to final approval of
the document are available. FI-CA functions have also been incorporated in the workflow for
service connection order processing.
If a down payment is required for service connection order management, the workflow
waits for the corresponding incoming payment for the down payment request. You can also
define additional workflows and trigger these at defined points.
Performance Aspects
The utilities industry requires large volumes of data to be prepared and processed while the
system is used by many users simultaneously. Background processes can run in parallel in FI-
CA. This distributes system load and guarantees scalability of contract accounts receivable
and payable. FI-CA is also based on streamlined data structures to reduce the database size
to the required minimum. FI-CA retains sufficient flexibility so that you can add any
additional fields required during system
configuration.
BUSINESS PROCESSES
The following describes the concepts behind the business processes found in contract
accounts receivable and payable.
Postings and Reversals
A document is generated for each posting. Postings are usually generated automatically by
the corresponding business processes in FI-CA
or by invoicing. Additional options for automatic data transfer are described in the
"Interface Concept" in this document. Documents can also be posted manually. The account
determination function can be used to determine G/L accounts automatically and to
propose due dates using payment conditions in the contract account. The following is a list
of typical posting documents found in utility companies:
• Bills and credit memos
• Dunning charges
• Return charges
• Interest
• Cash security deposits
• Incoming and outgoing payment postings including payments on account and down
payments
• Budget billing amounts
These are postings resulting from a budget billing plan.
Cross-company code postings are supported by mySAP Utilities. In the deregulated market,
it is possible that cross-company code invoicing or billing for and by a third party will be
required. Postings can be reversed. During this process, a reversal document is generated
that creates a balance of zero in conjunction with the reversed document. Both documents
are linked to one another by the reversal.
Payments - Overview
FI-CA supports all commonly used payment methods for incoming and outgoing payments in
utility companies including any country-specific features. The system also provides various
business processes for payments. These can be classified as follows:
• Automatic payment by the utility company
This processing can be performed for all outgoing and incoming payments if the customer
has granted the utility company the corresponding authority.
• Process incoming payments using lots
The customer makes payments through the bank or post office.
• Cash desk and cash journal. The customer makes payments at the utility company.
Payment methods are available in the various payment processes as follows:
Payment Lots
Payment lots combine payments that have a common origin or those that are to be
processed collectively. They contain data on the payment origin and the note to payee.
There are three basic types of lots:
• Incoming check data is entered in a check lot manually.
• Credit card payments either are entered manually or entered in a credit card lot through
an interface.
• Incoming transfers can be transferred manually, by an interface, or by using a transfer
from the electronic bank statement into a payment lot.
Lots are processed once data has been entered. Payments are assigned to open items
automatically using company-specific rules. Items that have been assigned are automatically
cleared. Overpayments can be posted as payments on account and underpayments can be
posted as partial payments.
Check Management
FI-CA supports creation, management, and cashing of outgoing checks. The payment
program or the cash desk can create checks automatically. You can also enter and manage
checks that have been created manually in the system. Alternatively, you can use pre-
numbered checks for each house bank account or instruct the system to assign the check
number.
Check management includes the following functions:
• Display checks and associated payment documents
• Create replacement checks
• Voiding of checks with message to the bank
This can also cause the payment posting to be voided if necessary. A replacement check can
be created manually or by the system as an alternative.
• Check encashment
Cashing a check can be entered manually or take place by automatically processing the
electronic bank statement.
Reconciliation of checks that have been cashed can either take place in the check clearing
account in the general ledger or in FI-CA. If the data reported by the bank does not match
the data in check management, the system automatically creates an entry for clarification
processing. Any postings required are automatically generated by the system during the
subsequent clarification process.
Control Clearing of an Open Item
Open items can be cleared by various processes:
• During posting of a payment document
- By the payment run
- During processing of payment lots
- At the cash desk
• During invoicing (if budget billing amounts that have already been paid are cleared during
invoicing or if automatic account maintenance is triggered from billing)
• During automatic account maintenance
• During manual account maintenance
The payment run is based on items that are due, to be paid, or ready for collection. In these
situations, the payment document is automatically linked with the item, which clears the
item. Budget billing amounts that have already been paid are recognized and automatically
cleared by the system during invoicing. FI-CA also contains clearing control for additional
processes, which can be used to represent the clearing strategy used by your organization in
a flexible manner. Clearing control can be defined differently according to the contract
account and business transaction involved. During assignment of incoming payments, the
objective is to determine the note to payee for the payment as precisely as possible. Any
specifications made by the customer are processed. Industry- and company-specific rules
can also be applied. (If, for example, the note to payee is missing, payment of receivables in
conjunction with a specific contract type can take precedence over other receivables or the
payment amount can be distributed between several receivables.)
Clearing processing during account maintenance takes place for open items in a contract
account that have already been entered. Assigning items once the amount has been agreed
is not significant. The way in which credit memo items and receivables are to be mutually
cleared within specific boundaries (such as company code or within a division) is of far
greater interest. This can lead to partial clearing.
During dialog processing (for example, at the cash desk or for manual account
maintenance), clearing control rules mean that while the system proposes items for
clearing, you can make an alternative decision. You can suggest that receivables in a specific
division or older receivables are given priority.
Returns Processing
Returns can appear in debit memo and collection procedures, check deposits, or payments.
Returns are combined in returns lots. These lots can be created manually based on returns
documents
or automatically by transferring returns data from the bank. Returns are then processed
automatically as follows:
• The payment clearing is reversed. This means that the receivables or payables cleared by
the debit memo then become open items.
• A returns document is created that contains offsetting postings for items in the payment
document. Both of these documents have a collective balance of zero.
• Additional postings are generated that are required because of expense charges and any
taxes included.
• Bank charges and additional internal charges are placed in the bill to the business partner.
Returns can trigger the following subsequent actions:
• Generate a customer letter
• Set a deferral date
• Block an account for collection
• Trigger a workflow
Subsequent measures are dependent on the credit standing of the business partner and the
returns frequency.
Clarification Processing
Clarification processing allows for exceptional situations that can occur when processing
incoming and outgoing payments, returns, and credit balances, so that they can be
processed efficiently. The following exceptional situations can occur:
• A note to payee is available for an incoming payment, to which no open item can be
assigned.
• A due item cannot be settled by the payment program since a payment block has been
assigned to the contract account.
• A customer has made an overpayment or a payment on account.
• Returns with a specific reason are always to be processed manually.
The system always executes entries in the clarification work list if the business transaction
cannot be processed manually or manual processing is explicitly requested in a specific
situation.
Users responsible for clarification cases can be determined automatically using the
organizational structure. You can also reserve a clarification case for a specific user meaning
that it is blocked for processing by other users (this can be a time restriction). You can
remove the block at any time. Clarification cases can also be transferred between users.
Various actions are available in the system depending on the type of clarification case
involved. Incoming payments to be clarified can be assigned to an open item in dialog,
charged off, or flagged for repayment. The system also supports clarification of partial
amounts. During clarification of the credit balance, you can transfer the amount that will be
clarified to the business partner, flag this for follow-up, clear it, or repost it.
Deferral and Installment Plan
If a customer is unable to honour his or her financial commitments, you can make a deferral
or installment plan agreement for one or more receivables. The number, amount, and due
dates for installments are defined in an installment plan. During dunning and the payment
run, the individual instalments are recognized instead of the original receivable. An
installment plan can be deactivated if necessary so that the original receivable is re-entered
in payment and the dunning run.
The installment plan offers the following functions:
• Interest based on the installment agreement can be calculated and posted automatically.
• A customer letter that includes any required payment forms is created.
• Installments that are not open can be deleted, amounts and due dates can be modified,
and installments can be added.
• Partial payment can be made for installments.
• Once a certain dunning level is reached, the installment plan can be deactivated by the
dunning run.
A deferral agreement means that an item is no longer dunned up to the deferral date and
no bank collection takes place. If the deferral date is exceeded, the item with the original
due date is dunned again or a bank collection takes place.
Dunning
Business partners are reminded about (over)due open items by payment reminders or
dunning notices. The system uses the dunning program to monitor payment behaviour for
customers and start the required activities. The respective dunning procedure plays a
central role during dunning. It controls the start date of the dunning process, the number of
dunning levels, and the requirements of the respective dunning level. One example of this
type of requirement is the dunning interval, which defines the length of time between
reminders. This means that you can avoid sending a business partner too many dunning
reminders in quick succession.
You define the actions to be performed by the system for each dunning level. The following
dunning activities are available as standard:
• Create dunning notice
• Create bank statement
• Create blocking document
• Request cash security deposit
• Deactivate installment plan
• Hand over receivable(s) to the collections agency
You can define any additional dunning activities required, such as those required to meet
the statutory dunning requirements. You can determine the amount limit from which
dunning is to start. Charges can be calculated automatically according to your requirements
and posted to the general ledger or simply created as statistical postings. Interest can be
calculated automatically for the items. The dunning procedure is recorded at the contract
account level. You can override individual items, and temporarily exclude the item, or
account from dunning. In addition to standard receivables, you can perform dunning for
other items, such as budget billing requests and installment plan items. You can control
which items are dunned collectively according to your business requirements by defining
dunning groups accordingly. This means that you can ensure that a separate dunning notice
is created for each contract or division.
To ensure that you have statements on the dunning activities performed at any stage,
dunning data is listed in the dunning history. Specific dunning proposals or an entire
dunning run can be cancelled if necessary (for example, if a customer makes a complaint).
This reverses dunning charges and specific dunning activities (such as handover to a
collection agency or device blocking).
Figure 3: Overview of Dunning
Collection
FI-CA allows items to be handed over to an external collection agency if dunning is
unsuccessful, and supports you during subsequent processes. This involves the following
functions:
• Release items for handover to a collection agency Automatic release can take place from
the preceding dunning or charge-off processes. You can also release items manually.
• Determine additional items to be handed over (for example, hand over all items for a
contract, contract account, or business partner).
• Flexible determination of the responsible collection agency
• Recall items that have been handed over Recall can take place automatically because of an
incoming
payment directly from the customer or it can take place because of items being transferred
to another collection agency. Manual recall can take place if items are handed over
incorrectly.
• Automatic entry of incoming payments from the collection agency. This includes assigning
the associated receivables and automatic entry of interest and charges including all relevant
postings. If postings are entirely or partially unrecoverable, the corresponding amounts can
be written off automatically. FI-CA supports electronic data exchange with collection
agencies. The following communication is possible:
• Handover and recall of items
• Transfer changes to the master data (such as a change to the business partner address)
• Reports of collection agency payments including interest and charges Since the system
lists all processing stages of an item, you have the option of creating detailed evaluations at
any stage (so that you can check the efficiency of your collection agency).
Interest Calculation
By calculating interest for line items, you can use interest to control your customers'
payment behaviour. For example, you can pay interest for an incoming payment that is
received earlier,
while deducting interest for an incoming payment that is received later. Interest calculation
provides a number of functions that permit flexible individual processing of different line
items and therefore allow specific agreements with customers to be implemented. The
system differentiates between debit and credit items, and between open and cleared items.
You can also decide what procedure is to be used for specialist line items such as installment
plan items, cash security deposits, yearly
advance payments for a budget billing plan, and statistical items like budget billing requests.
You can start interest calculation in various processes:
• Interest calculation in a mass run: The system calculates interest for all line items that
match
the selection requirements.
• Interest calculation in individual processing Interest is determined on an individual basis
for selected line items for a business partner, contract account, or contract.
• Interest calculation in a dunning run Interest is calculated for all overdue line items after
a dunning level that you define has been reached.
• Interest calculation in invoicing Interest calculation for cash security deposits can be
triggered from invoicing. Interest can be printed on the bill or the dunning notice.
Interest keys control calculation rules and interest rates. They can be recorded at contract
account level, determined automatically for each item according to the business transaction
involved, or set manually. The interest key is determined from the dunning level for interest
calculation in the dunning run. Interest blocks can be used to exclude specific items from
interest calculation. You can exclude certain business transactions (such as reversals or
additional receivables). You can also define amount limits. This avoids calculating interest
for minimum amounts.
The system can post the interest determined as a general ledger or statistical posting and
can generate the necessary correspondence. Interest history is listed for an item, which
ensures that interest calculation can be tracked. It also ensures that interest is not
calculated more than once for items.
Securities
FI-CA supports requests for securities. Security deposits can be requested from new
customers or from customers who have an irregular payment history. The system makes a
distinction between cash security deposits and non-cash security deposits:
• Cash security deposits can be levied manually as required or automatically at the contract
start by processing a move-in. They are posted to a specific contract or a contract account.
Cash security deposit payments that have been made are refunded if the payment
behaviour of a customer develops positively over an extended period. You can calculate
interest on cash security deposit payments across the entire period. Cash security deposit
payments and interest are usually cleared as part of a final settlement. It can also be paid
sub-annually or cleared.
• Non-cash security deposits include savings accounts or guarantees. The savings account
holder or the guarantor is specified when they are entered.
Transfer Open Items
It is always necessary to transfer receivables or credit memo items if a business partner
takes on the rights and responsibilities of another business partner, as is the case for
inheritance or debt transfer. It is sometimes necessary to transfer receivables or credit
memo items within various contracts or contract accounts for the same business partner.
This is the case if a customer terminates a contract but the remaining receivables are to be
paid with the receivables for the new contract. During
transfer, the system clears the items selected and generates new open items for the target
business partner/account/contract.
Most of the posting information is copied during this process.
Collective Bill Processing
Collective bill processing enables you to combine documents from different contract
accounts or business partners for collective processing, for example during bill creation,
payment, or dunning processing. Individual documents are grouped under a collective bill
document number. Collective
bills are, for instance, used for building companies, municipal administration departments,
and major companies. Documents that are part of a collective bill appear on the individual
contract account and the collective bill contract account. You can also assign an incoming
payment to a collective bill or individual contract accounting documents.
Correspondence
Correspondence with your business partners can be controlled by events in FI-CA (for
instance during dunning) or can be created periodically (bank statements). The system also
allows you to request single correspondence (such as a receipt or account information).
Standard forms are available for each corresponding type that you can modify to meet your
requirements. The following letters are available:
• Bank statement
• Balance notification
• Business partner move-out
• Dunning notice
• Letter about installment payment agreements
• Letter about deferral agreements
• Print returns notice
• Interest calculation letter
• Notification about credit clarification
• Notification about incoming payments and payment usage
• Confirmation of changes made to the master data
• Receipt for a cash-desk payment
• Payment advice note
• Request for securities
You can attach a payment form to correspondence that requests payment automatically.
The system also provides flexible options for determining the correspondence recipient or
recording additional correspondence recipients. You can define different addresses for
various kinds of correspondence.
Statutory Reporting
FI-CA contains comprehensive functions for managing statutory requirements with regard to
sales tax, withholding tax, and foreign trade declarations including the respective county-
specific
regulations:
• Tax returns for tax on sales/purchases
When transactions that are relevant to sales tax are posted, such as receivables and
payables, or down payments that are managed as gross amounts, the system determines
the tax indicator and corresponding tax account to be used based on the business
transaction involved. Corresponding postings to the tax accounts are made automatically.
Depending on the statutory requirements and the level of detail required, you can create
your returns from the general ledger in the Financial Accounting component (FI) or you can
update a separate reporting file in FI-CA. This is used as the basis for creating returns. This
means that reports can be created for the posting date due dates or dates on which
payment is made. The level of detail for the returns and statements is defined by making the
corresponding system settings. You can assign county- or region-dependent taxes or
produce a statement for the individual documents.
• Withholding tax returns
FI-CA supports credit and debit withholding tax. The withholding tax indicator to be used is
determined from the master data for the business partner involved when the receivables or
payables are posted. The system makes the corresponding tax postings automatically for
incoming and outgoing payments. A separate reporting file is created that forms the basis
for the return.
• Foreign trade declarations
Transactions with tax-based non-resident companies include stock reports and transaction
reports. Transaction reports that relate to payment transactions are based on a separate
reporting file that is updated if incoming payments are received or outgoing payments are
made. Stock reports are made using open item lists that meet the corresponding selection
requirements. The legal recipient code, for example the state central bank indicator for
Germany, can be recorded in the system settings and set automatically.
Reconcile Contract Accounts Receivable and Payable with the General Ledger
In view of the large document volumes, sales figures are not updated consecutively in the
general ledger during posting in FI-CA. Instead, FI-CA documents are summarized as
summary records. These are periodically transferred to the general ledger in the Financial
Accounting component FI or an external system. This improves performance and reduces
document volumes in the general ledger. The reconciliation key connects the general ledger
within the sub-ledger. It is used to itemize amounts posted to the general ledger and
perform reconciliation between FI-CA and the general ledger.
Closing Activities
Contract Accounts Receivable and Payable supports all standard closing activities. The
following functions are available:
• Foreign currency valuation
This valuation is used to revalue open items so that associated payable and receivable
accounts can be corrected when the balance sheet is prepared. This valuation can use
standard valuation procedures (such as the lowest value principle).
Individual items that are open on the balance sheet key date are used for the valuation.
Valuation can take place in the house currency and currencies that are managed in parallel
(such as in the group currency or hard currency). G/L accounts, to which exchange rate
differences from the valuation are to be posted, are determined and posted to by the
system automatically.
• Receivables adjustment
This is used to mark receivables as being doubtful and to correct individual receivables
values. It brings receivables in accounting into line with the estimated receivables value.
Receivables can be marked as doubtful if the business partner may no longer be able to
settle them. The receivable that has been marked as doubtful is separated from other
receivables by making a posting to a separate receivables account. By adjusting individual
values, the value of each receivable can be adjusted to any percentage rate. Adjusting
individual values triggers a posting to an expense account. The system automatically posts
any tax corrections. Adjusting a single value is always based on a receivable that has been
marked as doubtful. However, a receivable can be marked as doubtful without adjusting a
single value. Marking receivables as doubtful and adjusting single values can be automated
(based on the age of the receivable). If adjusting a receivable triggers a payment, the system
performs all correction postings that this requires.
• Reclassification
Reclassification displays vendors with a debit balance, receivables, and payables according
to their remaining term.
• Revenue deferral
Revenue deferral represents time-related revenue recognition in FI-CA. Revenues are
initially posted with the receivable. If revenue deferral postings are required, the system
performs these automatically.
Account Balance Display
Account balance display gives you an overview of financial transactions at the business
partner or contract account level.
You can define the display of the business partner or the contract account on an individual
basis. In addition to selecting the items required (such as cleared items only including
statistical items), setting variants give you flexible control options for line construction.
The following settings are available:
• Variants for items define which document information are displayed.
• Totals variants define the criteria used to cumulate a single item.
• Sort variants define the sequence in which items are displayed.
You can toggle between display variants, show additional information, or use search and
filter functions within the account balance display. The system makes all associated
information
available starting from a specific document and allows you to branch to other areas such as:
• Business partner, contract account, and contract master data
• Dunning, returns, and clearing history
• Payment usage
• Installment and budget billing plans
You can generate correspondence such as payment forms or account balance information
from the account display.
Figure 7: Account Balance Display
Business Partner Evaluation
FI-CA records the business behaviour of your business partners, which enables you to
evaluate them. You can make this available to various processes as a credit standing. This
means that activities associated with dunning and returns can be performed differently
according to the current credit standing of the business partner. The current credit standing
of a business partner is updated by the following processes:
• Transfer credit standing data from external data sources
• Set a manual value
• Dunning notices that take account of the respective dunning level with the option of
weighting this by time. This can be defined so that current events have a greater influence
on the credit standing than those that are less recent.
• Returns taking into account the return reason and the option of weighting this by time
• Write-offs
Evaluations
In addition to numerous evaluations at business partner and contract account level,
additional summary evaluations are available for day-to-day activities and settlement
purposes.
These include the following:
• Open item lists for a key date In addition to evaluating open items for each business
partner
or account, a number of additional functions are available for selection and output control.
• Due date list for open items
• Document journal
• Statement of individual documents in the clarification accounts Integration with the SAP
Business Information Warehouse also enables you to implement your strategic reporting
requirements.
INTEGRATION WITH ADDITIONAL COMPONENTS
Integration with the general ledger and other ledgers documents that are generated in G/L
accounting when summary records are posted offer you the same integration functions as
standard FI documents and lead to additional ledgers and Controlling (such as overhead cost
controlling or profitability analysis) being updated automatically. Additional information was
discussed in this document under Reconcile Contract Accounts Receivable and Payable with
the General Ledger.
Figure 8: Integration with the General Ledger, Controlling, and Cash Management