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    Semester 2, 2017/2018 Organizational Analysis - The Workers and The Bosses in A Restaurant

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    Edwin Ong
    This document contains a questionnaire about workers and bosses in a restaurant. It collects information such as name, age, gender, nationality, job history at the restaurant, job responsibilities, satisfaction with the job and employer, relationship with coworkers, communication with employer, and whether performance reviews and rewards are fair. The purpose is to analyze organizational behavior in the restaurant. It is presented in both English and Malay languages.

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    Semester 2, 2017/2018 Organizational Analysis - The Workers and The Bosses in A Restaurant

    Uploaded by

    Edwin Ong
    32 views2 pages
    This document contains a questionnaire about workers and bosses in a restaurant. It collects information such as name, age, gender, nationality, job history at the restaurant, job responsibilities, satisfaction with the job and employer, relationship with coworkers, communication with employer, and whether performance reviews and rewards are fair. The purpose is to analyze organizational behavior in the restaurant. It is presented in both English and Malay languages.

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    Survey 2

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    This document contains a questionnaire about workers and bosses in a restaurant. It collects information such as name, age, gender, nationality, job history at the restaurant, job responsibilities, satisfaction with the job and employer, relationship with coworkers, communication with employer, and whether performance reviews and rewards are fair. The purpose is to analyze organizational behavior in the restaurant. It is presented in both English and Malay languages.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    32 views2 pages

    Semester 2, 2017/2018 Organizational Analysis - The Workers and The Bosses in A Restaurant

    Uploaded by

    Edwin Ong
    This document contains a questionnaire about workers and bosses in a restaurant. It collects information such as name, age, gender, nationality, job history at the restaurant, job responsibilities, satisfaction with the job and employer, relationship with coworkers, communication with employer, and whether performance reviews and rewards are fair. The purpose is to analyze organizational behavior in the restaurant. It is presented in both English and Malay languages.

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    © All Rights Reserved
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    of 2

    QUESTIONNAIRE FORM

    BORANG SOAL SELIDIK


    ORGANIZATIONAL BEHAVIOUR
    (EBM1023)
    Semester 2, 2017/2018
    Organizational Analysis - The Workers and The Bosses in a Restaurant
    Name
    Nama
    Age Gender Male Female
    Umur Jantina Lelaki Perempuan
    Nationalities Warganegara

    How long have you been working at this restaurant?


    Berapa lamakah sudah anda bekerja dengan restoren ini?
    Less than 6 months
    Kurang daripada 6 bulan
    Less than 1 year
    Kurang daripada 1 Tahun
    Less than 2 years
    Kurang daripada 2 Tahun
    2 years and above
    2 Tahun dan keatas

    Scope of works
    Skop pekerjaan
    Greeting customers and answering questions
    Menyambut dan melayan pertanyaan pelanggan
    Take food orders
    Mengambil pesanan makanan
    Bring food and drinks to the tables
    Memawa makanan dan minuman ke meja pelanggan
    Prepare for food (Cooks)
    Menyediakan makanan (Memasak)
    Prepare for beverages
    Menyediakan Minuman
    Take payment and make change
    Menerima bayaran dan urus niaga
    Manage stocking supplies
    Menguruskan bekalan stok
    Cleaning tables and counters
    Membersihkan meja dan kaunter
    Resetting tables
    Menyusun meja
    Others (please state) : ______________________________________
    Lain-lain (sila nyatakan)

    Overall, how satisfied are you with your job placement and your current job
    responsibility?
    Secara keseluruhan, bagaimanakah tahap kepuasan anda terhadap tugasan dan
    tanggungjawab pekerjaan anda?
    Not satisfied
    Tidak memuaskan
    Satisfied
    memuaskan
    Highly satisfied
    Sangat memuaskan

    How is your relationship with your co-worker?


    Bagaimanakah hubungan anda dengan rakan sekerja anda?
    Poor Satisfactory Good
    Kurang bagus Memuaskan Bagus

    How often do your employer talks with you within 1 day?


    Berapa kerapkah majikan anda berbual/bertegur sapa dengan anda dalam 1 hari?
    Rarely Frequently Very frequently
    Jarang-jarang kerap sangat kerap

    Do you think your performance is being reviewed by organization fairly and


    rewarding you based on your performance?
    Setujukah anda bahawa organisasi memberi ganjaran yang setimpal dengan perestasi
    anda?
    Yes Not sure No
    ya tidak pasti tidak

    Thank You!
    Terima Kasih!

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