Professional Documents
Culture Documents
Reservation Vers. 14.1
Reservation Vers. 14.1
Reservation Vers. 14.1
AMADEUS
TRAINING DEPARTMENT
JAKARTA – INDONESIA
Mega Plaza Building, 11th Floor Sinarmas Land Plaza 10th Floor Suite 1008
Jl. HR. Rasuna Said Kav. C-3 Jl. P. Diponegoro No. 18
Jakarta 12920, Indonesia Medan – 20152, Indonesia
Phone. : +6221 579 52060 / 69 Phone. : + 62 61 453 7718 / 19
Fax. : +6221 521 2977 Fax. : + 62 61 453 3939
After Office Hour Help Desk : +6221 7085 9165 After Office Hour Help Desk: + 62 61 6994 3999
Surabaya Office :
http://www.amadeus.com
http://www.rewards.amadeusasia.com
https://www.checkmytrip.com
http://eitr.amadeusasia.com
https://mye-supportcentre.amadeus.com
https://crm.amadeus.com/learningcenter.id
amadeusindonesia@yahoogroups.com
amadeusindonesia@yahoo.com
Table of Contents
CHAPTER PAGE
Introduction………………………………………………………………………………….. 1
1. Getting Started – Amadeus Selling Platform………..………………………………... 2
2. Sign In and Sign Out.…………………………….(HEJI)…………………………….….. 2
3. Encoding and Decoding …………………………………………………………….…… 4
3.1. City / Airport…………………………………………………………………..……..... 4
3.2. Country / Currency…………………………………………………………..………. 4
3.3. State / Province…………………………………………………………………......... 4
3.4. Airline……………………………………………………………………………….….. 4
3.5. Aircraft Equipment……………………………………………………………….…… 4
4. Amadeus Air ……………………………………………………………………………….. 4
4.1. Amadeus Availability / Schedule Display……………..…………………………. 4
4.1.1 Amadeus Availability Neutral (AN)…………………..………………. 4
4.1.1.1 One-way Amadeus Availability ………………..………. 4
4.1.1.2 Dual-city Pair Availability ……………………………….. 6
4.1.2 Amadeus Time Table (TN)………..…………………..……………….. 6
4.1.3 Direct Access Availability ……………………..(HEDIR) …………… 7
4.2. Flight Information…………………..……………………….……………………….. 8
4.3. Minimum Connecting Time ………………………………………………….…….. 9
5. Passenger Name Record (PNR)………………….(HEPNR)………………………….. 9
5.1 Itinerary Element / Flight Segments.……………………………………………... 10
5.1.1 Segment Sell from Availability…………. …………………………… 10
5.1.2. Long Sell ………………………………………………………………… 10
5.1.3. Arrival Unknown / ARUNK ………………...….……….…………….. 10
5.2 Name Element……………………………………….(HENM)……………………… 11
5.2.1 Name Creation…….……………………………….. ………………….. 11
5.2.2 Name Changes/Name Update…………………….. …………………. 12
5.2.2.1 Insert or Remove Child PTC / Infant Name ………….. 12
5.2.2.2 Cancel Name ……………………………………………….. 13
5.3 Contact Element ……………………………………(HEAP) ………………………..… 14
5.4 Ticketing Arrangement Element…………………..(HETK)………………………… 14
5.5 Manual Ticket Number Element…………………..(HEFH)…………………………. 15
5.6 Received From Element………………………… ..(HERF)………………………….. 15
5.7 End of Transaction / EOT …………………………(HEET)………………………….. 15
5.8 Ignore………………………………………………...(HEIG)…………………………… 16
5.9 Multiple PNR Element Entry…………………… …………………………………….. 16
Amadeus Basic Course
REFERENCE
1. Amadeus Information Systems (AIS) …………… (HEAIS) …………………………. 43
1.1. Go Get………..……………………………………(HEGG).…………………..……… 43
1.2. Scrolling Commands…………………………………………………………..…….. 43
1.3. Amadeus On-line Help System…………………(HE)…………………………...... 44
2. Participating Carrier Access Level………………(GGPCA)……………………….…. 45
3. Flight Types………………………………………………………………………………… 46
4. Dates, Days & Times …………………..…………(HEDD)..…………………………… 46
5. Calculation ……………………...………………….(HEDF)……………..………….….... 46
6. Metric Conversion……..…………………………..(HEDK)……………………………. 47
7. Currency Conversion……………………………….(HEFQC)…………………………. 47
8. Timatic …………………………………………………… (HETIMATIC) ………….. …… 47
9. Manual Auxiliary Segments……………………………(HEHU) …………………….... 49
Introduction
Amadeus is a leading provider of advanced technology solutions for the global travel industry.
Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel
sellers (travel agencies and websites), and travel buyers (corporations and travel management
companies).
With 389 carriers implemented and 166 markets deployed, Amadeus offers travel agents the largest
community of carriers and markets with electronic ticketing around the world. In 2009, Amadeus
manages up to 2 million travel reservations daily and processes more than half a billion travel
bookings annually.
The Amadeus system is complex, and a look at a few figures can highlight why:
Amadeus registered over 500 million bookings in 2009, placing it as market leader.
Amadeus serves more than 100,000 travel agency locations across the globe providing them
with 95% of the world's scheduled airline seats and more than 85,000 hotel properties.
Amadeus empowers around 260 airline websites.
Central Headquarters
Central sites are located in Madrid (Corporate Head Quarters & Marketing), Nice
(Development) and Erding (Operations).
Regional offices
These provide sales, marketing and customer support to Amadeus’ operations around the
world. These are located in Miami, Bangkok, Buenos Aires and Dubai.
World markets
At country level, Amadeus maintains sales and marketing offices around the world that
provide local sales, customer service and support. Today, there are 73 local Amadeus
Commercial Organizations covering frontline activities in some 195 countries.
1987
Air France, Iberia, Lufthansa and SAS agree to create a new global distribution system.
As a result, Amadeus is born on 21 October 1987.
1992
The first Amadeus Passenger Name Record (PNR) is created. System user airline sales offices
migrate to Amadeus for all reservation requirements. We launch Amadeus Cars and Amadeus
Hotels.
1998
Amadeus successfully connects all System One users into the Amadeus global distribution
system (GDS), in the largest migration in travel industry history to date. Amadeus becomes the
world’s largest GDS, processing one million bookings in a single day for the first time.
1999
Amadeus becomes a public company, listed on four stock exchanges.
If you want more information on Amadeus, our products, latest news and updates, visit our web-site
at www.amadeus.com or www.amadeus.net
1. URL:
http://amadeusvista.com
2. Double Click
This Icon
Your sign in :
4 numeric & 2 alphabets (ex. 2106YY)
old password:
AMADEUS1
Notes:
Before entering your new password, you must enter the old password (AMADEUS1) first.
Then for the next, you just enter your new password on password column only.
Click OK
3. Sign out:
JO
Other options:
Entry Explanation
a. Display a code for a city / airport: b. Display a name from a city / airport’s code:
1. DANJAKARTA 1. DACSIN
2. DANNARITA 2. DACLHR
3.2 Country / Currency
1. DCFRANCE
2. DCID
3.3 State / Province
1. DNSUS
2. DNSUSKY
4. DNSQUEBEC
3.4 Airline
1. DNAAIR FRANCE
2. DNAEK
3. DNA232
3.5 Aircraft Equipment
1. DNEAIR BUS
2. DNE747
4. Amadeus Air
Neutral Availability :
Entry: AN18DECCGKHKG
AN18DECCGKHKG
** AMADEUS AVAILABILITY - AN ** HKG HONG KONG.HK 138 MO 18DEC 0000
** HOTEL NIKKO HONG KONG**NEW RENOVATED**SEASONAL PROMOTION
** SPECTACULAR VIEW OF VICTORIA HARBOUR >HANKHKG001**
1 CI 680 C4 D4 Y7 B7 M7 Q7 T7 CGK 2 HKG 0635 1225 E0.333 4:35
K7 H7 L7 N7 X7 WL
2 GA 860 C9 D9 J9 Y9 M9 L9 K9 CGK 2 HKG 0910 1450 E0/332 5:00
N9 Q9 G9 V9 T9
3 CX 718 J9 C9 D9 I9 Y9 B9 H9 /CGK 2 HKG 0920 1510 E0/330 4:45
K9 M9 L9 V9 S9 N9 Q9 O9
4 CX 776 F4 A4 J9 C9 D9 I9 Y9 /CGK 2 HKG 1450 2035 E0/777 4:40
B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9
Entry Explanation
Indicates the availability status is obtained in real time from the airline's inventory. The seat count
shown is the true number of seats left in that class.
AN20NOVSINTYO
** AMADEUS AVAILABILITY - AN ** TYO TOKYO.JP 56 WE 20NOV 0000
LE MERIDIEN PACIFIC TOKYO FRM 19000 JPY/SGL/DBL
LE PASSPORT 19000 JPY* SGL * DBL TO BOOK >HAMDTYOMER
1 NW 020 J9 C9 Z9 Y9 B9 M9 Q9 /SIN 1 NRT 1 0605 1345 E0.747 6:40
K9
2 UA 882 F9 C9 D9 Y9 B9 M9 H9 /SIN 1 NRT 1 0730 1455 E0.744 6:25
Q9 V9 W9 S9 T9 K9 L9 G9 A9
3UA:NH7050 F4 A4 C4 D4 Y4 B4 S4 SIN 1 NRT 1 0730 1455 0.744 6:25
W4 G4
Entry Explanation
AN17FEBCGKSIN*19FEB
** AMADEUS AVAILABILITY - AN ** SIN SINGAPORE.SG 216 MO 17FEB 0000
1 QZ8260 V9 P9 L9 U9 T9 Q9 M9 CGK 2 SIN 1 0540 0830 T0-320 1:50
Y9 A9 I9
2SQ:VA5620 J4 C4 D4 I4 Y4 B4 H4 /CGK SIN 0545 0820 E0/772 TR 1:35
K4 L4 E4 N4 V4 Q4 T4
3 SQ 951 Z9 C9 J9 D4 S9 Y9 B9 /CGK 2 SIN 0545 0820 E0/772 1:35
E9 M9 H9 W9 Q9 N9 L5 K5
4 GA 822 C9 D9 Y9 B9 M9 K9 N9 /CGK 2 SIN 3 0620 0900 E0/738 1:40
Q9 T9 V9
53K*JQ 114 Y4 B4 V4 T4 S4 R4 Q4 CGK 2 SIN 1 0630 0905 E0.320 1:35
P4 O4 N4 M4 E4 L4 K4 A4 H4 I4
** AMADEUS AVAILABILITY - AN ** CGK SOEKARNO HATTA.ID 218 WE 19FEB 0000
11SQ:VA5619 J4 C4 D4 I4 Y4 B4 H4 /SIN 2 CGK 2 0645 0730 E0/772 TR 1:45
K4 L4 E4 N4 V4 Q4 T4
12 SQ 950 F9 P6 A2 Z9 C9 J9 D9 /SIN 2 CGK 2 0645 0730 E0/772 1:45
S9 Y9 B9 E9 M9 H9 W9 Q9 N9 V2 L7 K8
13 GA 823 C9 D9 Y9 B9 M9 K9 N9 /SIN 3 CGK 2 0725 0815 E0/738 1:50
Q9 T9 V9
14 SQ 952 F7 P4 A1 Z9 C9 J9 D4 /SIN 2 CGK 2 0740 0825 E0/773 1:45
Scrolling Commands
S9 Y9 B9 E9 M9 H9 W5 Q5 N9 L3 K2
Entry Explanation
MDF MDS move down for first city pair / second city pair
MUF MUS move up for first city pair / second city pair
MYF MYS move yesterday for first city pair / second city pair
MNF MNS move next for first city pair / second city pair
Entry:
TN17NOVCGKKUL
G
AMADEUS Selling Platform Manual Ver. 14.1 – Apr 2014 6
System response:
TN17NOVCGKKUL
** AMADEUS TIMETABLE - TN ** KUL KUALA LUMPUR.MY 17NOV06 24NOV06
1GA:MH9082 D CGK 2 KUL 1045 1340 0 13APR06 --- 734 1:55
2GA:GA 820 D CGK 2 KUL 1045 1340 0 18AUG06 --- 734 1:55
3 MH 710 D CGK 2 KUL 1110 1410 0 10SEP06 --- 330 2:00
4 MH 720 X6 CGK 2 KUL 1535 1835 0 01AUG06 --- 734 2:00
5 MH 720 6 CGK 2 KUL 1545 1845 0 05AUG06 --- 734 2:00
6 IY 863 47 CGK 1 KUL 1820 2120 0 20APR06 --- 330 2:00
Days of operation:
D - Daily Departure & Arrival City Number of stops Validity of
123 - MON,TUE, WED the flight
X - Except
Other entry:
Entry Explanation
1 TN20JANKULPEN
All airlines
3 TNKULCAI
Current date
Direct access availability provides you with direct access to the reservation systems of the
airlines.
You can not use Dual City pair for Direct Access
You must sell the seat from direct access availability within 3 minutes after displayed.
Method 2:
1CIAD20JUNCGKTPE Display Specific Direct access availability
1CIAD15JUNCGKTPE
** CI - CHINA AIRLINES ** 143 TH 15AUG 0000
21 CI 680 J4 C4 D3 Z3 Y7 CGK TPE 0625 1505 1 333
B7 T7 M7 W7 V5 K1 R1 Q1 H1 N1 L1
X1 G0 S0
22 CI 762 J4 C4 D4 Z5 Y7 CGK TPE 1400 2025 0 340
B7 T7 M7 W7 V7 K7 R4 Q7 H7 N7 L7
X7 G0 S5
Note:
You must sell the seat within 3 minutes after requesting direct access availability.
Failing this, you will have to redisplay the direct access availability.
Flight information displays the operation of a particular flight (before or after departure). You can
click the flight number on the availability display to check the flight info.
Entry Explanation
1 DOSQ024 Flight number
2 DOSQ026/20MAR/SINJFK Flight number, departure date, city pair
3 DO2 From Availability display or segment number in PNR
A minimum connection time (MCT) is the minimum time needed for passengers and baggage to
transfer between two flights.
Entry Explanation
1. Itinerary Element
- booking for a flight (air segment) or other service (car/hotel/cruise).
2. Name Element
- Passenger name (according to passport).
Entry Explanation
If you know the airline flight number, class, date, routing and number of passengers, you can
sell without checking availability.
The ARNK segment indicates that it is not known how the passenger proceeds from the arrival
city of the previous segment to the departure city of the next segment.
Example - surface segment, waitlist few segment on the same city pair.
The system automatically places the ARNK between the non-sequential segments.
Format :
Entry Explanation
1 NM1KAMAL/TITI MS Adult
SR INFT-DOB22jan07 OCCUPYING
SEAT
Multiple names:
NM1STANFIELD/LISAMS(INF/ANDARA/15MAR12)1ROSSIE/ANDARAMISS(CHD/08FEB
08)1MULDER/FOXMR
DO NOT key-in spaces in between a name
Entry Explanation
o Name Update : Will keep all the SSR/OSI element in the PNR
b. After EOT
You must obtain authority from all airlines in the PNR before changing the name;
otherwise your booking may be cancelled by the airlines.
Some airlines restrict agent to change name. In this case, you will need to call Amadeus
Helpdesk for assistance. However, not all airlines allow names change by Amadeus
Helpdesk.
Entry Explanation
5-6 / P1-3
Situation 2: You want to cancel one passenger, who do not want to travel.
Example: There are 4 names and 4 seats. Mr Tom Jones (pax 2) would like to cancel his trip.
RP/JKT1A0980/
1.HUNT/HELENMDM 2.JONES/TOMMR 3.YAP/AHLOYMR
4.YAP/KWANSENGMR
5 MH 648 Y 20MAR 4 KULSIN HK4 0700 0755 734 0 M
SEE RTSVC
6 MH 602 Y 26MAR 3 SINKUL HK4 2 0650 0745 734 0 M
SEE RTSVC
RP/KUL1A0980/
1.HUNT/HELENMDM 2.YAP/AHLOYMR 3.YAP/KWANSENGMR
4 MH 648 Y 20MAR 4 KULSIN HK3 0700 0755 734 0 M
SEE RTSVC
5 MH 602 Y 26MAR 3 SINKUL HK3 2 0650 0745 734 0 M
SEE RTSVC
The system cancelled the name and automatically reduces 1 seat in the itinerary.
This entry can be used before or after EOT.
Always enter agency telephone number first, and then follow by passenger local and
en-route contact.
Entry Explanation
You must always follow airlines ticketing time limit to avoid booking being cancelled by airlines.
Entry Explanation
Entry Explanation
1 3/JKT 5236210/MR WAANG-H change telephone element number 3
2 6/29MAR change time-limit date, element number 6
3 9/OK change ticketing element number 9 to OK (ticketed)
4 XE5,7 cancel element 5 and 7
b. Tickets have been issued automatically but you need to reenter ticket numbers.
(e.g. you have changed the itinerary - change flight number, departure date).
Entry Explanation
Remember !!!
If you modify the itinerary after you had enter the FH element, you must re-enter
the ticket number again.
This is the last mandatory entry for creating a new PNR or modifying a retrieved PNR.
When you make this entry, the system does the following:
a) CHECK
- To ensure all mandatory elements are present and correct.
- You must correct the mistake before EOT again.
- However, you can override the following warning messages by doing EOT twice:
i. CHECK MINIMUM CONNECTING TIME
ii. CHECK SEGMENT CONTINUITY
iii. CHECK ITINERARY STATUS CODE
iv. CHECK OSI/SSR STATUS CODE
c) SEND
- Send the messages to the airlines.
Entry Explanation
Entry Explanation
2 IR Ignore and retrieve the PNR. This can only be used on a retrieved
PNR.
Entry Explanation
This entry cancels existing segment and resells the new segment you specify.
The original segments are replaced only if the exact confirmed sales are received.
Do not use this entry on a Standard Access Airline. You should use ' XE ' to cancel the segment,
end transaction and resell from availability display.
You can use this entry to change the following:
a. Class
b. Date
c. Flight number (same city pair as the original segment).
You can use this entry before or after EOT.
Entry Explanation
1 SBY Rebook to Y class for entire itinerary.
Married segment allows airlines to control inventory on their flights segment by combining 2 or more
segments in the sell request and process them as one unit.
These married segments will be treated as a single segment in terms of pricing, ticketing, modification and
cancellation. Therefore, you cannot price, issue ticket, cancel or modify a segment individually.
Example:
--- RLR MSC ---
RP/JKT1A0980/JKT1A0980 DA/SU 14SEP13/0349Z YVSCNY
1.LOCKHART/STEPHANIE MS
2 GA 832 L 19OCT 3 CGKSIN HK1 1940 2215 19OCT E GA/YVSCNY
3 NW 006 M 20OCT 4*SINNRT HK1 0600 1415 20OCT E NW/4MO9CA
4 NW 018 M 20OCT 4*NRTJFK HK1 1535 1450 20OCT E NW/4MO9CA
5 NW 017 M 30OCT 7*JFKNRT HK1 1145 1550 31OCT E NW/4MO9CA
6 NW 005 M 31OCT 1*NRTSIN HK1 1745 0030 01NOV E NW/4MO9CA
7 GA 837 L 01NOV 2 SINCGK HK1 1000 1035 01NOV E GA/YVSCNY
8 AP JKT 62 21 57992060 - AMADEUS INDONESIA - A
9 TK OK14SEP/JKT1A0980
MSC - Married Segment tag indicator
XE5
NOT ALLOWED : MARRIED SEGMENTS 5,6
Amadeus PNR can be retrieved up to 3 days after the date of the last segment booked.
Entry Explanation
Entry Explanation
This entry is use for sending information to airlines that do not require a response/reply.
Entry Explanation
Entry Explanation
An advance-seating request is an application to reserve specific seating at booking time for the
passengers.
These can only be made for flight segments having these status codes:
HK, RR, KK, TK, LK and SS
Entry Explanation
Many airlines offer frequent flyer programs to passengers who travel often on their airlines.
These programs vary from airline to airline, each offering special features to their frequent flyer
customers such as priority waitlist, redemption on air tickets and etc.
Each frequent flyer is assigned an individual identification number. This identification number
must be entered into the PNR in order to be recorded in the frequent flyer's account.
Entry Explanation
4 VFFDAF To display the frequent flyer agreement for AF. Not all
airlines participate in this display, refer to GGPCAXX.
Entry Explanation
1 RM FREE FLOW TEXT... General remarks
- A PNR can contain up to 127 lines and up to
126 characters each remark.
Entry Explanation
Entry Explanation
This enables you to display or print a travel plan that is easy to read for your passengers.
Entry Explanation
Sample of an Itinerary:
YOUR ITINERARY
CONTACT INFORMATION
-----------------------------------------------------------------------------
AGENCY: AMADEUS INDONESIA
MEGA PLAZA BUILDING 11TH FLOOR
JL HR RASUNA SAID KAVLING C-3
JAKARTA 12950
INDONESIA
EMAIL: CSUPPORT@ID.AMADEUS.COM
PHONE: 62 21 57952060
FAX: 62 21 521977
FLIGHT TICKET(S)
-----------------------------------------------------------------------------
TICKET: SQ/ETKT 618 9418073481 FOR MR TIGOR HAMONANGAN NASOETION
GENERAL INFORMATION
-----------------------------------------------------------------------------
Check My Trip is the way to get pax itinerary travel by internet. In the other word pax also can
view their itinerary as long as they have internet connection and reservation
In Check My Trip you can view Maps of the City, Currency etc.
Open web site : www.checkmytrip.com
Insert reservation
number and last name
You split a PNR when you need to rebook a separate/different itinerary for one or more
passengers in the PNR.
By splitting a PNR, you then create 2 separate PNRs, the original (parent) PNR and the
associate PNR.
Steps:
1. Retrieve the PNR: RT......
RP/JKT1A0980/JKT1A0980 MD/SU 3AUG06/0852Z Y546PM
1.AGUSANTI/DEWI MRS 2.KURNIAWAN/MEIDI MR
3 SQ 151 C 01NOV 3 CGKSIN HK2 0620 0855 01NOV E SQ/
4 SQ 152 C 15NOV 3 SINCGK HK2 0740 0815 15NOV E SQ/
5 AP JKT 021-5672288 AMA TRAVEL CO ROBBY
6 TK TL25OCT/JKT1A0980
-ASSOCIATE PNR-
RP/JKT1A0980/JKT1A0980 MD/SU 3AUG06/0852Z XXXXXX
1.KURNIAWAN/MEIDI MR
2 SQ 151 C 01NOV 3 CGKSIN HK1 0620 0855 01NOV E SQ/
3 SQ 152 C 15NOV 3 SINCGK HK1 0740 0815 15NOV E SQ/
4 AP JKT 021-5672288 AMA TRAVEL CO ROBBY
5 TK TL25OCT/JKT1A0980
* SP 03AUG/MDSU/JKT1A0980-Y546PM
Any modification on the itinerary for a split PNR must be done after the following:
a. Complete the split i.e. after EOT and
b. Return of the airlines RLOC
If the AXR tag appear on top of the PNR, you may display the associated cross
reference name list, enter:
RTAXR
This command enables you to copy data from a retrieved PNR to create a new PNR.
Entry Explanation
2 RRN/2 Copy itinerary and passenger data, and change number of seats to 2.
3 RRA Copy itinerary and passenger data, and create AXR link (associated
cross reference).
If You are using RRA entry (Copying PNR with associated cross reference) :
For example, you are a travel agency and waitlisted a seat that is sold out. The airline receives
your request, processes it, and then sends back a response when seats are available. This
response is filed in the appropriate filing cabinet i.e. the queue. When you work on a queue, you
merely open a drawer; take out a file folder, and process or action the responses that were
received.
Queue Purpose
number
Q1 Confirmation
Q2 KL (confirmation from waitlist for air only)
Q7 Schedule change
Q8 Ticketing
Q12 Expired Time limit
Q96 Past date Record
Q97 Message
- this places the current PNR at the bottom of the queue and
- the queue total remains unchanged
QN
d. Queue Next, enter:
You must exit from the queue system in order to create any PNR.
This command allows you to place the PNR into the queue manually.
Steps:
You can reset the queue count to zero and you can also recalculate the count for a specific
queue.
h. Print Queue : QP
You can replace the queue print (QP) transaction code with any of the following :
Steps :
Open active queue, enter QT
Access queue 8 category 1 date range 1, enter : QS8C1D1
Updates segment 9 to 10Jan, enter: 9/TL 10JAN
Received from, enter: RFAGT
End of transaction:
or
The FQD command simply displays published fares for a city pair (i.e. point to point fares).
System response:
FQDCGKSIN
MORE FARES AVAIL IN AUD TAX MAY APPLY
Airlines file their AF CX EK GA GF KL LH PR TG UL
own fares
/YY*AO BN CG D2 EE FY F5
GI G5 HC HE IK IV JF J3 K8
Airlines do not MP M8 OT PQ P2 P9 QH QO QQ
participate in Q8 RT RY R4 R8 SB ST TO UW
YY fares U9 VJ V5 V6 W2 W5 W7 W9 X4
YC YE YT ZH ZL 2G 9B 9G 9R
ROE 1.000000 NEAREST 1.00 USD
14OCT03**14OCT03/YY JKTSIN/NSP;EH/TPM 557/MPM 668
LN FARE BASIS OW USD RT B PEN DATES/DAYS AP MIN MAX R
01 F 340 + - - - - - - M
02 F 644 + - - - - - - M
03 C 255 + - - - - - - M
04 C 487 + - - - - - - M
05 Y 218 + - - - - - - M
06 Y 416 + - - - - - - M
07 YEE1M 338 + - - - - 5+ 1M
> PAGE 1/1
B BOOKING CODE
(RESERVATION BOOKING DESIGNATOR)
Entries Explanation
Note : Should always use airport code to obtain correct airport taxes
System response:
* FARE BASIS * DISC * PTC * FARE<USD> * MSG *T
01 F * * 1 * 1943.34 *RB *Y
02 C * * 1 * 1711.34 *RB *Y
03 Y * * 1 * 1325.34 *RB *Y
04 YEE3M * * 1 * 1004.34 *RB *Y
Tax information:
Y - Tax included
N - Tax not included
Heading Explanation
Fare Basis The fare basis code column
Disc Disc code column
PTC Passenger type column
Fare Fare column
MSG Message column
RB Reservation booking designator
RE Reservation condition
RO Booking Designator Override
SR Sales Restriction
FL Flight Number Restriction
FQ Frequency
T Sales restrictions apply
Entry : FQQ4
System response:
FQQ4
------------------------------------------------------------
AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG
JKT
HKG YY Y Y 21OCT YEE3M 21JAN 20
JKT YY Y Y YEE3M 24OCT21JAN 20
USD 1004.34
> PAGE 2/ 2
1. Stopover indicator -
Entry : FQPCGKSINLHR-SINCGK
(stopover at London only / transit in Singapore)
Entry : FQPCGKSINLHR---CDGSINCGK
(stopover in London only and surface between London and Paris)
3. Airline /A
Entry : FQPCGK/AGASIN/ABALHR
Entry : FQPCGK/CY/ASQSIN/CY/ABALHR
5. Travel Date /D
Entry : FQPCGK/CY/ASQ/D20FEBSIN/CJ/ABA/D22FEBLHR
Entry : FQPORL/AUASFO/RVAC
(to have the adult VUSA Fare with UA flight)
Entry : FQPCGKSINCGK/OSQ
Entry : FQPCGK/ASQSIN/ASQLHR/R,U
Entry : FQPCGKBKKCGK/OTG/R,U*TGF01,U
Entry : FQPCGKKULCGK/OMH/R,UP
Fare Notes contain the conditions and regulations applicable to a specific fare.
The Fare Notes are based on the dates in the fare display/pricing/PNR.
a. Entry : FQDCGKHKG
b. Entry : FQN7
System response:
FQN7
** RULES DISPLAY ** TAX MAY APPLY
16OCT03**16OCT03/YY JKTHKG/NSP;EH/TPM 2029/MPM 2434
LN FARE BASIS OW USD RT B PEN DATES/DAYS AP MIN MAX R
07 YEE3M 990 + - - - - 3+ +M
FCL: YEE3M TRF:2008 RULE: T078 BK: M
PTC: ADT-ADULT FTC: XEX-REGULAR EXCURSION
RU.RULE APPLICATION
EXCURSION FARES BWTWEEN INDONESIA AND HONG KONG SAR /
MACAU SAR. FURTHER INFORMATIONS SEE S999
APPLICATION
CLASS OF SERVICE
FARES APPLY FOR ECONOMY CLASS OF SERVICE.
TYPES OF JOURNEY
MAY BE USED TO CREATE RT/ CT JOURNEYS.
FARES ONLY APPLY IF PURCHASED PRIOR TO DEPARTURE.
NOTE -
A. FROM HKG/MFM
TO DPS/JKT/MES/PLM/PKU/SUB/SRG
B. FROM MFM
PAGE 1/ 7
a. Entry : FQPKUL/AMHLHR/ABACDG/AMHKUL
System response:
FQPKUL/AMHLHR/ABACDG/AMHKUL
* FARE BASIS * DISC * PTC * FARE<MYR> * MSG *T
01 F * * 1 * 20895.00 *RBSR *Y
02 C * * 1 * 14072.00 *RBSR *Y
03 Y * * 1 * 12241.00 *RBSR *Y
04 YEE6M * * 1 * 6846.00 *RB *Y
Entry : FQN3
System response:
FQN03
3 - PTC 1 ADT
>FQN 3-1 KULLON YY Y PU 1 N
>FQN 3-2 LONKUL YY Y PU 1 N
S = special fare
PU = pricing unit N = normal fare
Entry : FQN3-1
System response:
FQN 3-1
3 - PTC 1 ADT RULES DISPLAY
FARE COMPONENT 1 KULLON YY Y PU 1 N
/01APR01*INDEF / V404
NORMAL FARES BETWEEN EUROPE AND SOUTH EAST ASIA
RU.APPLICATION
NORMAL FARES BETWEEN EUROPE AND SOUTH EAST ASIA
VIA EH (FOR FURTHER INFORMATION SEE N999)
A) APPLICATION
FIRST, BUSINESS, ECONOMY CLASS FARES
BETWEEN EUROPE AND SOUTH EAST ASIA.
CD.CHILDREN/INFANTS DISCOUNTS
A)1) CHILDREN
I) FROM EUROPE:
A) ACCOMPANIED CHILDREN AGED 2-11 YEARS:
CHARGE 75 PERCENT OF APPLICABLE ADULT FARE
PAGE 1/ 3
If the fare notes exceeds 20 pages in length, the system display an index with the
applicable paragraphs.
System response:
FQN7
** RULES DISPLAY ** TAX MAY APPLY
SURCHG MAY APPLY-CK RULE
06DEC01**06DEC01/CX KULKUL/NSP;CT/TPM ...../MPM .....
LN FARE BASIS OW MYR RT B PEN DATES/DAYS AP MIN MAX R
07 DONE5 22904 D - - - + - - - R
FCL: DONE5 TRF: 340 RULE: 3015 BK: D
PTC: ADT-ADULT FTC: BR -BUSINESS CLASS RESTRICTED
OPTION LIST
RU.RULE APPLICATION MN.MIN STAY
MX.MAX STAY SR.SALES RESTRICT
TR.TVL RESTRICTION AP.ADVANCE RES/TKT
FL.FLT APPLICATION CD.CHILD DISCOUNTS
TC.TOUR CONDUCTOR AD.AGTS DISCOUNTS
OD.OTHER DISCOUNTS SO.STOPOVERS
TF.TRANSFERS/RTGS SU.SURCHARGES
TE.TKT ENDORSEMENT PE.PENALTIES
CO.COMBINABILITY GP.GROUPS
****** SELECT CATEGORIES ******
PAGE 1/ 1
Entry : FQN7*RU,PE
Entry : FQN7*LIST
Amadeus PNR / Itinerary Pricing process fares for the flight itinerary in a PNR.
1. Display PNR:
01 LEWIS/MIKE *
------------------------------------------------------------
AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG
JKT
BKK TG 0434 C C 10DEC 1310 C 30
JKT TG 0413 C C 19DEC 1100 C 30
USD 1033.00
Explanation:
1. Display PNR:
System response:
FXX
Explanation:
There are 3 types of PTC (Passenger Type Code) i.e. Adult(ADT), Child(CH) & Infant(IN)
FQQ1
01 LEWIS/MARCE*
------------------------------------------------------------
AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG
JKT
BKK TG 0434 C C 10DEC 1310 C/IN 10
JKT TG 0413 C C 19DEC 1100 C/IN 10
USD 112.00
Entry : FXX/R,U
Entry : FXX/S2-9/R,U
Entry : FXX/R,UP
Explanation Entry
Use this option to choose which Flight segments you want to price.
You CANNOT individually price any Married Segments. (HEMSC)
Example:
Entry Explanation
a. By a keyword, example:
HE NAME - Help on Name element
HE PNR - Help on PNR (passenger name record)
HE STEP - Step by step approach to tasks
(PNR, car, hotel, ticketing, queue and much more)
HE/
Most airlines confirm seats immediately from Amadeus availability (if there are seats available).
Some airlines only confirm seats when sell in Direct Access availability.
Access Availability Schedule When is sell Action Code Where to sell in order for the seats to be
Indicator status information message before EOT guaranteed?
sent?
/
Full Up-to-date Up-to-date Time of sell DK Amadeus availability
access -immediately
*1A/
.
NOT NOT Time of sell DK Amadeus availability.
Access up-to-date up-to-date -immediately
sell *1A/
1. Non-stop Flight
- A flight with no intermediate stops, and the same flight number and aircraft.
2. Direct Flight
- A flight with intermediate stop(s), and the same flight number and aircraft.
3. Connecting Flight
- A flight with intermediate stop(s), and a change of flight number and aircraft.
1. DF120;25;15 Add
2. DF30-20 Subtract
3. DF30*3 Multiply
4. DF20/2 Divide
5. DF368P10 Percentage --- Tax, base and totals
Entry Explanation
Entry Explanation
>TIRA
NAID
AR Fill in the
EMCGK blanks and
DEFRA press enter.
TRBKK
VT
NA-PASSENGER'S NATIONALITY. ADD /SEMN IN CASE OF SEAMAN
ADD /TYPE FOR OTHER THAN NORMAL PASSPORTS
AR-ALIEN RESIDENTS
EM-EMBARKATION POINT / TR-TRANSIT POINTS VIA OTHER COUNTRIES
DE-DESTINATION POINTS / VT-COUNTRIES VISITED THE LAST 6 DAYS
>MDTI
Entry : TIETAR
If the airline accepts the request, it will book the required service for you and send back a
confirmation.
If a passenger has to wait over 6 hours for an onward connection, you can ask an airline to book a
hotel at its own expense.
Entry:
HU Transaction code
AF Airline code of the airline to take action
NN Action code
1 Number of rooms
TPE Check-in city
15JAN- Check in date, dash
16JAN/ Check-out date, slash
SI- Service information code, dash
STPC Lay over at carrier’s cost code
ONCONN... Free-Flow Text (up to 178 characters)