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^ŝdžŝŐŝƚĂůdƌĞŶĚƐKƌŐĂŶŝnjĂƚŝŽŶƐĂŶ͛ƚ/ŐŶŽƌĞ

Curated  by  David  Armano,  SVP,  and  Steve  Rubel,  SVP,  Director  of  Insights  

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OWNED
properties
Technologies  tend  to  get  all  
ƚŚĞĂƚƚĞŶƚŝŽŶ͘zĞƚ͕ƚŚĞLJ͛ƌĞ
fleeting. EARNE
D
media

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The  trends,  however,  
develop  more  slowly  and  
ƚŚĞLJ͛ƌĞŽĨƚĞŶƚŝŵĞůĞƐƐ͘
Focus  on  the  trends,  but  
leverage  the  technologies.

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TREND  I  ʹ DIGITAL  MEDIA  RELATIVITY

Space  is  
infinite,  time  is  
finite.
Recommendations:
‡ Scale  surface  area  by  
activating  employee  thought  
leaders  in  digital  embassies
‡ Combine  paid,  owned,  
earned  and  social  -­‐ make  
them  work  hard  for  you
‡ Dayparted engagement

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TREND  I  ʹ DIGITAL  MEDIA  RELATIVITY

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TREND  II  ʹ d,͞,>^^͟/EdZEd

Web  sites  fade.  


Mobile  apps  
surge.
Recommendations:
‡ Become  a  curator  and  a  
convener,  not  just  a  creator
‡ Build  relationships  with  
developers  to  scale  your  
mobile  footprint
‡ Embrace  experimentation

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TREND  II  ʹ d,͞,>^^͟/EdZEd

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TREND  III  ʹ DIGITAL  PRIVACY

Privacy  is  both  a  


communications  
risk  but  also  an  
opportunity.
Recommendations:
‡ dŚĞĨŽƵƌD͛ƐŽĨůŝƐƚĞŶŝŶŐ͗
mindfulness,  monitoring,  
measurement  and  mining
‡ Digital  readiness/response
‡ ŵďƌĂĐĞ͞ƐƵƉƌĞŵĞ
ƚƌĂŶƐƉĂƌĞŶĐLJ͟ĂƐƚŚĞŶŽƌŵ

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TREND  III  ʹ DIGITAL  PRIVACY

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TREND  IV  ʹ DIGITAL  &  REAL  WORLDS  COLLIDE
Engagement  
amplified  by  
coordination  
between  physical,  
social  &  digital.  
Recommendations:
‡ Leverage  mobile,  RFID  
code,  Augmented  reality  to  
converge  experience
‡ Incorporate  event  planning  
&  gestural  activity
‡ ƌŝĚŐĞ͞ĚŝŐŝƚĂůĚŝǀŝĚĞ͟

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TREND  IV  ʹ DIGITAL  &  REAL  WORLDS  COLLIDE

Make  the  experience  


seamless  

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TREND  V  ʹ THE  SOCIALIZATION  OF  COMMERCE
Buying,  selling  and  
social  forms  of  
currency  influence  
what  we  recommend  
&  purchase
Recommendations:
‡ /ŶƚĞŐƌĂƚĞ͞ƐŽĐŝĂůůĂLJĞƌƐ͟
into  digital  commerce
‡ dĂƉŝŶƚŽ͞ĐŽůůĞĐƚŝǀĞ
ƉƵƌĐŚĂƐĞŝŶƚĞůůŝŐĞŶĐĞ͟
‡ Collect  data  for  predictive  
behavior  models

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TREND  V  ʹ THE  SOCIALIZATION  OF  COMMERCE

Connect  social  
graphs  with  
commerce

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TREND  V  ʹ THE  SOCIALIZATION  OF  COMMERCE

Combine  traditional  
with  social  currency

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TREND  VI  ʹ THE  AMOEBA  ECONOMY
Traditional  command  
and  control  business  
disrupted  by  organic  
infrastructure,  
amorphous  form  &  
adaptability    
Recommendations:
‡ ƐƚĂďůŝƐŚ͞ŝŶŶŽǀĂƚŝŽŶŚƵďƐ͟
across  organization
‡ Empower  enterprise  wide    
collaboration
‡ ŶĐŽƵƌĂŐĞĂ͞ĐƵůƚƵƌĞŽĨ
ĐŚĂŶŐĞ͟ǀƐ͘ĐŽŵƉůĂĐĞŶĐLJ

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TREND  VI  ʹ THE  AMOEBA  ECONOMY

Develop  platforms  
which  harness  the  hive

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TREND  VI  ʹ THE  AMOEBA  ECONOMY

Develop  new  
ecosystems  which  
foster  mutual  gain

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Thank You
@edelmandigital

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