Professional Documents
Culture Documents
Role of Technology & Credit Information: Rishi Gupta
Role of Technology & Credit Information: Rishi Gupta
Role of Technology & Credit Information: Rishi Gupta
Rishi Gupta
Unbanked Customers Profile
Predominantly in rural areas
but also in semi-urban & urban
areas
2
Hurdles in Micro Banking
InformationGap
Information Gap
IlliteratePopulace
Illiterate Populace
Accessibility & Reach
Infrastructure
Infrastructure
Infrastructure
Accessibility
Accessibility &&Reach
Reach
Illiterate Populace
FoolproofIdentity
Foolproof
Foolproof Identity
Identity
3
Missing pieces
• Unique Identifier
Country has no National Id; existing options not relevant for
this market
As data grows difficult to uniquely identify customer on
demographics
• Credit Information
Credit Information Act a big step
Early credit bureau (CIBIL) already facing problems of
identification and quality of data imported
¾Not even Co-op banks part of bureau
• Systems / Tech infrastructure at smaller institutes
Constraints to scaling access for the poor
Regulatory Issues
Mismatch in demand and supply
Customer Needs Institutional Response
Complete Paperwork as
No Documentation
per product / compliance
Timings as per
Branch timings
occupation; bank at home
Unique Identity
12
FINO a sectoral entity…
International PSU's
Investor
Private
sector
Concept of FINO
Systems for Governmnets, Banks & Local
Financial Institutions (MFIs, NBFCs, RRBs, Co-
Inclusion operative Banks, etc.) and grass-root institutions
serving the unbanked
Technology Enablers