The document is an exam for a 3rd year BBS (Hons.) organizational behavior course. It contains 6 questions testing various concepts in organizational behavior. Students must answer 4 of the questions, with the marks for each question provided in the right margin. The questions assess definitions and discussions of topics like organizational climate, motivation theories, leadership styles, conflict types and resolution techniques, organizational development, change, and short notes on additional concepts.
The document is an exam for a 3rd year BBS (Hons.) organizational behavior course. It contains 6 questions testing various concepts in organizational behavior. Students must answer 4 of the questions, with the marks for each question provided in the right margin. The questions assess definitions and discussions of topics like organizational climate, motivation theories, leadership styles, conflict types and resolution techniques, organizational development, change, and short notes on additional concepts.
The document is an exam for a 3rd year BBS (Hons.) organizational behavior course. It contains 6 questions testing various concepts in organizational behavior. Students must answer 4 of the questions, with the marks for each question provided in the right margin. The questions assess definitions and discussions of topics like organizational climate, motivation theories, leadership styles, conflict types and resolution techniques, organizational development, change, and short notes on additional concepts.
Department of Management Subject: Organizational Behavior Course No. 323
Total Time: 4 Hours Total Marks: 80
( Answer any four of the following questions. Marks for each question are given on the right margin) 1. a) Define organizational behavior. 03 b) Discuss the importance of studying organizational behavior. 05 c) What are the elements of organizational behavior? 08
2. a) What do you mean by organizational climate? 02
b) State different elements of favorable organizational climate. 04 c) Explain the different models of organizational behavior. 10
3. a) Define motivation. Explain the motivation process. 06
b) Distinguish between the need hierarchical model and two-factor theory 10 of motivation
4. a) Define Leadership. Discuss different styles of leadership. 08
b) Discuss the contingency model of leadership. 08
5. a) State different types of conflicts 04
b) What are the major causes of conflicts at the individual and group level 06 in our industries? c) Explain the techniques to resolve conflicts in our industries. 06
6. a) What do you mean by organisational development and training? 02
b) Discuss different methods of organisational development. 08 c) What is organisational change? State different forces for 06 organisational change. 7. Write short notes on any four: (44) 16 a) Managerial Grid b) Job Satisfaction c) Social System d) Informal Organization e) Participation f) Role Conflicts and Role Ambiguity