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MGT312 - Chapters Outline v3
MGT312 - Chapters Outline v3
SPOTLIGHT on Sustainability
3. A PLURALISTIC SOCIETY
Pluralism Figure 1-1
A. Pluralism Has Strengths and Weaknesses
B. Multiple Publics, Systems, and Stakeholders Figure 1-2
4. A SPECIAL-INTEREST SOCIETY
Nongovernmental Organizations (NGOs)
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6. FOCUS OF THE BOOK
A. Managerial Approach
1. Urgent versus Enduring Issues
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MGT312 Chapter 2 OUTLINE
F. CSR in Practice
1. Activities of Socially Responsible Firms Figure 2-5
2. Rise of CSR Exemplar Firms
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3. Perspective 3: There is an interactive relationship between and among
social performance, financial performance, and corporate reputation.
10. SUSTAINABILITY—PROFITS, PEOPLE, PLANET
A. Creating Shared Value and Conscious Capitalism
11. SOCIALLY RESPONSIBLE, SUSTAINABLE, ETHICAL INVESTING
SUMMARY \ Key Terms \ Discussion Questions
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MGT312 Chapter 3 OUTLINE
1. ORIGINS OF THE STAKEHOLDER CONCEPT
E. What is the Stake in Stakeholder?
F. What is a Stakeholder? Figure 3-1
2. WHO ARE BUSINESS’S STAKEHOLDERS?
A. Three Views of the Firm: Production, Managerial, and Stakeholder Figures 3-2
\ 3-3
B. Primary and Secondary Stakeholders
C. Important Stakeholder Attributes: Legitimacy, Power, Urgency Figure 3-
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3. S TAKEHOLDER APPROACHES: STRATEGIC, MULTIFIDUCIARY, AND
SYNTHESIS
4. THREE VALUES OF THE STAKEHOLDER MODEL
A. Descriptive Value
B. Instrumental Value
C. Normative Value
5. STAKEHOLDER MANAGEMENT: FIVE KEY QUESTIONS
A. Who Are the Organization’s Stakeholders? Figure 3-5 \ Figure 3-6
1. McDonald’s Continuing Experience
2. Wool Industry under Fire
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E. The Stakeholder Corporation
F. Principles of Stakeholder Management
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MGT312 Chapter 4 OUTLINE
D. Insider Trading
6. SHAREHOLDER ACTIVISM
A. The History of Shareholder Activism
B. Shareholder Resolutions
C. Shareholder Lawsuits
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MGT312 Chapter 5 OUTLINE
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MGT312 Chapter 6 OUTLINE
2. RISK MANAGEMENT
A. Risk Management and Sustainability
3. ISSUE MANAGEMENT
A. A Portfolio Approach
4. CRISIS MANAGEMENT
A. The Nature of Crises
1. Types of Crises
C. Crisis Communications
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SUMMARY \ Key Terms \ Discussion Questions
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MGT312 Chapter 7 OUTLINE
B. Moral Management
1. Operating Strategy
a. Integrity Strategy
b. Habits of Moral Leaders
c. Positive Ethical Behaviors
2. Illustrative Cases
d. Navistar
e. Merck
C. Amoral Management
1. Intentional Amoral Management
3. Operating Strategy
b. Compliance Strategy
4. Illustrative Cases
c. Examples
d. Nestlé
e. Sears
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5. MAKING MORAL MANAGEMENT ACTIONABLE
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MGT312 Chapter 8 OUTLINE
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1. Ethics and Compliance Officers
K. Corporate Transparency
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MGT312 Chapter 9 OUTLINE
3. CHARACTERISTICS OF TECHNOLOGY
A. Benefits, Costs, and Challenges
5. INFORMATION TECHNOLOGY
A. E-Commerce as a Pervasive Technology
1. Online Scams
6. BIOTECHNOLOGY
A. Bioethics
B. Genetic Engineering
1. Stem Cell Research
2. Cloning
3. Cloning Animals for Food
4. Genetic Testing and Profiling
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C. Genetically Modified Organisms (GMOs)
1. Labeling of GMOs
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MGT312 Chapter 10 OUTLINE
3. Suspension of Activities
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4. Ethical Impact Statements and Audits
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MGT312 Chapter 11 OUTLINE
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MGT312 Chapter 12 OUTLINE
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MGT312 Chapter 13 OUTLINE
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MGT312 Chapter 14 OUTLINE
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MGT312 Chapter 15 OUTLINE
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MGT312 Chapter 16 OUTLINE
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MGT312 Chapter 17 OUTLINE
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MGT312 Chapter 18 OUTLINE
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MGT312 Chapter 19 OUTLINE
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