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Complementary Therapies in Clinical Practice 16 (2010) 167–172

Contents lists available at ScienceDirect

Complementary Therapies in Clinical Practice


journal homepage: www.elsevier.com/locate/ctnm

Effects of reflexology on fibromyalgia symptoms: A multiple case study


Thora Jenny Gunnarsdottir a, *, c, Cynthia Peden-McAlpine b, d
a
Faculty of Nursing, University of Iceland, Reykjavik, Iceland
b
University of Minnesota, School of Nursing, MN, USA

a b s t r a c t

Keywords: Purpose: To explore the effects of reflexology on pain and other symptoms in women with fibromyalgia
Reflexology syndrome [FM].
Fibromyalgia syndrome Methods: Multiple case study method as developed by Stake was used to investigate the effects of
Multiple case study
reflexology on six cases of women with FM which were given ten sessions of weekly reflexology. Data
Nursing
were collected with observation, interviews and diary and then analyzed within cases and across cases.
Symptom
Results: Reflexology affected the symptom of pain in multiple areas such as head, neck and arms. Pain
started to isolate and decrease.
Conclusion: Reflexology may be helpful to decrease fibromyalgia symptoms. Qualitative research methods
and individually tailored interventions are important when researching complementary and alternative
therapies.
Ó 2010 Elsevier Ltd. All rights reserved.

1. Introduction nonpharmacological agents8 have been found to be universally


successful in improving the symptoms of FM. Patients with FM have
Fibromyalgia syndrome (FM) is a rheumatologic syndrome, been reported to have explored complementary and alternative
manifested as a chronic disease with diffuse musculoskeletal therapies (CAT).9 An assessment of the use and satisfaction with
aching and soreness, accompanied by poor sleep, fatigue, and alternative medicine practices used by FM patients and a compar-
morning stiffness.1 The etiology in FM is not fully known. Muscle ison of FM to other rheumatology patients were done in a study in
abnormalities, sleep disturbances, and a biochemical unbalanced Canada.10 The findings indicated that 73 (91%) of FM patients
metabolism have all been considered as playing a part in FM.2 identified alternative medicine use, compared to 140 (63%) of
Fibromyalgia tends to be more common among women than control patients. Few rigorous studies have demonstrated the
men, with female prevalence ranging from 73% to 88%.2 The impact effects of reflexology as an effective treatment for chronic
of this disease is severe for patients, both physically and econom- symptoms.
ically and studies have found that 44% of patients with FM may be
unable to perform household tasks without assistance.3 FM 2. Background
patients often feel disabled by fatigue and may not be able to hold
a full-time job or perform everyday activities.3 Reflexology is a specific pressure technique that works on
Conventional medicine falls short in providing expected sus- precise reflex points of the feet, based on the premise that reflex
tained relief from pain in patients with FM.4 No treatment inter- areas on the feet correspond to all body parts. Because the feet
ventions, whether pharmacological,5 lifestyle manipulations,6,7 or represent a microcosm of the body, all organs, glands, and other
body parts are laid out in a similar arrangement on the feet.11 The
literature implies that reflexology is useful for achieving and
maintaining health, enhancing wellbeing, and helpful for relieving
* Corresponding author. Tel.: þ354 5254982; fax: þ354 5254963.
the symptoms of illness and disease.12,13
E-mail addresses: thoraj@hi.is (T.J. Gunnarsdottir), peden001@umn.edu (C.
Peden-McAlpine). Studies of reflexology have been reported to help to alleviate the
c
Thora J. Gunnarsdottir is assistant professor at the Faculty of Nursing at the effects of stress by inducing deep relaxation so one’s body can
University of Iceland. Her program of research is in complementary and alternative regain homeostasis,11,14 decrease anxiety in patients with breast
therapies in nursing practice.
d
and lung cancer,15 increase comfort and quality of life in patients
Cynthia Peden-McAlpine is associate professor at the University of Minnesota,
School of Nursing. Her program of research includes expertise in qualitative meth-
with cancer16 and Multiple Sclerosis.17 It has also been shown to
odology, clinical judgment and reflective practice strategies and the inclusion of help migraine patients relief headache and reduce pain medication
families in the end of live care. intake,18 and relieve symptoms of multiple sclerosis.17,19,20 The

1744-3881/$ – see front matter Ó 2010 Elsevier Ltd. All rights reserved.
doi:10.1016/j.ctcp.2010.01.006
168 T.J. Gunnarsdottir, C. Peden-McAlpine / Complementary Therapies in Clinical Practice 16 (2010) 167–172

effect of reflexology on symptoms of fibromyalgia has not been found to be imbalanced was worked on, depending on each
reported in previous studies. A recent systematic review of the participant. The 10 sessions proceeded in the following manner:
efficacy of reflexology states that there is no evidence for any a period of 45 min was estimated to be adequate time to perform
specific effect of reflexology in any conditions except of urinary reflexology on both feet; however, extra time was allowed for
symptoms associated with multiple sclerosis.21 The authors did specific work on areas needing further care. At the end of each
therefore not recommend routine provision of reflexology. session, the participant relaxed for at least 10–15 min.
However in a study of the effects of reflexology on patients
undergoing coronary artery bypass graft surgery it is suggested that 4. Data collection
reflexology should be tailored to individual needs and research
methods used that allow for capturing its holistic nature.22 Data were collected trough three major sources; interviews,
observation and diary. The purpose of the interviews was to serve
3. Methods as a resource for developing a richer and deeper understanding of
how the women experienced the effects of reflexology on their
3.1. Study design symptom experience, specifically on pain. All interviews were
conducted privately, tape-recorded and transcribed. The researcher
Given the questionable evidence base of the state of reflexology was present in the field during all of the sessions, recording and
research and the need to allow for individually based treatments making field notes of what was taking place. The participants filled
led the researchers to do a systematic and inductive study of out a symptom diary for 13 weeks. The diary started one week
reflexology, using a qualitative design; the multiple case study before the first reflexology session and the diary writing finished
method as described by Robert Stake.23 In this study, each case two weeks after the last reflexology session. During each day of the
consists of one participant suffering from Fibromyalgia Syndrome study the participants were to write down any specific notions of
(FM) who undergoes 10 reflexology sessions. Each case was looked symptoms such as their reflections on the quality of their sleep,
at individually and then the cases were collapsed together in order medication intake and any sensations of pain or any other aggra-
to make assertions about reflexology for FM patients. Each case to vating symptoms or benefits. If they were experiencing pain, they
be studied has its own problems, and stories to tell but the main were asked to mark all of the different sites of their pain on
research interest is in the evaluation of multiple cases. a diagram of a body and to evaluate the strength of the pain at each
The main research question focused on was: Do the participants site using a Numerical Rating Scale (NRS). The zero point indicates
experience changes of pain or other symptoms during multiple ‘‘no pain at all’’ while 10 indicates ‘‘the worst pain imaginable.’’ The
reflexology treatments in the study period? participants were asked to mark a score on the line corresponding
to the amount of pain sensation they experienced.
3.1.1. Procedures and setting
An MD who specializes in treating patients with FM recruited 4.1. Data analysis
eligible participants, men or women, who were diagnosed with FM
according to the American College of Rheumatology criteria Data were analyzed both within case and cross cases.23 In the
(Table 1). Six women with FM took part in the study. The youngest within case analysis all of the data for each case were reviewed, and
one 27 years old, and the oldest 55 yr, with a mean age of 39 years. a general description of the experience of reflexology on pain and
Four of them were married with children. They had all been symptoms was recorded. Each participant’s pain was mapped out
recently diagnosed with FM, although some of them had been to give a graphic format of how it was experienced during the study
battling with symptoms for years. An average of four to ten cases is according to the diary. The main activity of a cross-case analysis
thought to be most appropriate for a multiple case study.23 consisted of reading the case reports as a whole, all of the original
The necessary steps to obtain permission and authorization data, with special attention to the commonalities, uniqueness,
through the Institutional Review Board (IRB) at the University of confusions, contraindications and missing information between
Minnesota, from Protection of Personal Data in Iceland, and from the cases regarding any salient issues.
The National Bioethics Committee in Iceland were obtained.
Written consent was also obtained from all participants involved in 5. Results
the study.
The reflexology sessions took part in a reflexology clinic. One 5.1. Within case analysis
reflexologist administered all reflexology treatments in the study in
order to reduce any possible inter-rater reliability issues. All of the A very short description is given for each participant that
areas in the feet were assessed and worked on during the first focuses on the experience of pain as it was reflected during the
session. In the second session, a comprehensive assessment was study and a graph of pain experience of each participant is
done again on both feet, and each participant was asked specifically provided.
about his/her state in connection to the findings from the former The first participant Anna has been battling symptoms of pain
session. These findings guided the second session; whatever was with fatigue for over twenty years. She has difficulty describing her
pain. Some days it is only light obtuse pain, but other days, it feels
Table 1 like a throbbing pain. Anna described several changes in pain that
Guidelines for inclusion/exclusion.
had occurred during the sessions. She actually felt worse during the
18 years or older first weeks of the study especially having bad headaches and neck
Native speaking pain during the first two weeks and she had to try hard to keep
Diagnosed with FM
herself from taking medications which she didn’t want to do. In
Having both feet and all toes intact and free from wounds
No use of other complementary or alternative therapies during study session five when the therapist was working to relief her headache,
Has no other significant health problem unrelated to FM Anna noticed how the fog had disappeared from her head, making
No use of sleep medications herself feel mentally ‘‘lighter.’’ She took deep breaths and then said,
No use of sedative or sleeping medications ‘‘The veil has gone from my head; it is just gone.’’ She could feel
Referred by MD specialist in FM
how it suddenly had gotten lighter and the heaviness over her head
T.J. Gunnarsdottir, C. Peden-McAlpine / Complementary Therapies in Clinical Practice 16 (2010) 167–172 169

had disappeared. This heavy sensation did not return during the Pain level
study period. The diagram of pain over the study period shows this 10

well for Anna (Fig. 1). At the end of the study she reported less pain 9

in her head, arms, hips and elbows. Additionally, the pain in her hip 8

joints and in her fingers became much better and her perspiration 7

had become much less than before. What did not change was the 6

pain around the coccyx. 5

Betsy described her pain as a throbbing-like sensation of being 4

stabbed in several places by a knife, but also experienced stiffness 3

and numbness, especially in the mornings. As evident in the 2

diagram made from Betsy’s experience of pain during the study 1

(Fig. 2) she first gets worse but then much better around week 0
1 2 3 4 5 6 7 8 9 10 11 12 13
seven and eight. She describes how her stiffness subsides and she Week
began to feel less irritation in her body. Therefore she decided to
take on another job just because she was feeling so good. At the end Fig. 2. Betsy: Pain during the study.
of the study she was getting worse again, her stomach was in bad
shape and the stiffness in her joints was back and she blamed her occurred to me. I was going over my diary and making sure that I
condition on the new job, additional stress, heavier workloads and had everything there, and then suddenly I noticed VOW!! And it
wrong diet. kept on being that way. I mean, with having Fibromyalgia and all
Connie had chronic pain in her neck, and shoulders while that, I would be happy if I could just be in this place and not go
experiencing numbness in her arms. In the last few months before downhill again.’’
the study, her condition has gotten increasingly worse. As shown in
She also stated that during the study when she was overloaded
the diagram of the pain during the study it was evident that after
with work and stress, she was in much better shape to deal with it and
the eighth session, things were dramatically turning better for her
concentrate on it, despite being tired. The week between sessions
(Fig. 3). At the end of the study she was feeling much better than
eight and nine were the best for Donna in a long time (Fig. 4).
before the study. At about week nine she said, ‘‘This has been one of
Ella experienced pain in her back and at the back of head that
my best weeks.’’ The numbness was less and had almost dis-
bothers her everyday and frequently gets migraine headaches. She
appeared from her arms; in addition, her headaches were less
stated that her symptoms started to appear some fifteen years ago
frequent.
after the car accident. During the study it is evident in the graph
The fourth participant Donna was hit in a car accident and
from Ella that there is not much change in pain from the first to the
experienced whiplash; soon thereafter her body gradually became
last sessions (Fig. 5). Over the sessions, not much progress
worse. In her own words, she said,
occurred; in fact, for the whole time Ella experienced the same pain
‘‘I remember that at first I was very tired and had no energy and in the same spots throughout the study. Sometimes there was also
was not able to get going. Then just very slowly, I started to pain in her elbows. When asked about her migraine headaches, she
stiffen up in one area after another and couldn’t move as easily. suddenly realized that they had not been bothering her for over
But this just happened very slowly after the accident over the three months, which was a relatively long period of time. In fact,
period of a year. It started at the back of my neck, but then her headaches had not bothered her since starting her reflexology
started to move down the body to my arms and down my sessions. At the beginning of the study Ella took on a new job which
shoulders and then to my chest area. Now it is also in my lower became a more increased workload than expected. Although she
back.’’ did not express any changes during the study she comments on
how despite her workload she felt better than expected.
For Donna, pain changed during the study. She acknowledged
Fanny has a long story of pain and chronic fatigue. The pain is all
this in her diary
over the body and she describes it as heavy burdensome sore and
‘‘The first weeks were tough, so it was an uphill battle. Then overwhelming in her head, shoulders, back and arms. In summary,
around week seven, it started to go down again, and then I the reflexology sessions did not do much for Fanny. After the study
suddenly realized that I was feeling better, both physically and started, there were some changes and benefits that came and went
emotionally. There was less pain and better sleep and more quickly. She noticed some relief of the ‘‘helmet’’ on her head and
energy than I had before I started [the study]. It just suddenly some lightness in other areas. However, this relief never lasted long

Pain level Pain level


10 10
9 9
8 8
7 7
6 6
5 5
4 4
3 3
2 2
1 1
0 0
1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 3 4 5 6 7 8 9 10 11 12 13
Week Week

Fig. 1. Anna: Pain during the study. Fig. 3. Connie: Pain during the study.
170 T.J. Gunnarsdottir, C. Peden-McAlpine / Complementary Therapies in Clinical Practice 16 (2010) 167–172

Pain level Pain level


10 10
9
9
8
8
7
7
6
6 5
5 4
4 3
3 2
2 1
1 0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
0
1 2 3 4 5 6 7 8 9 10 11 12 13
Fig. 6. Fanny: Pain during the study.
Week

Fig. 4. Donna: Pain during the study.


worse first. For most of them, this worsening was immediately after
the first session, while for others, it was an ongoing experience, up
enough, and usually not throughout the day of the session. All to the seventh session. They described their condition as either
activities during the day affected her wellbeing. If she felt better being worse in pain or feeling worse in their body. There were
after a session, the benefits would disappear while she drove home times when some considered withdrawing from the study but
because merely driving a car increased her pain. It was obvious that decided to hang on and see what happened. It is interesting to see
her condition was very severe and reflexology did not have much to that at approximately the sixth to eighth weeks, four of the six
offer to her. The reason for her graph being different is due to the women started to show dramatic changes in their wellbeing and
aggressiveness of the pain which was constantly fluctuating each felt much better rather suddenly during the eighth and ninth
day (Fig. 6). weeks.
Sleep disturbance is a symptom frequently seen in FM. There-
5.2. Cross-case analysis fore, a specific section in the diary was used to record the partici-
pants’ sleep patterns for each day. They described their sleep as not
Although the women had different stories to tell, they all being enough, as waking up without feeling adequately rested and
seemed to have suffered from an accident or shock, or some trau- as awakening with stiffness and pain. At the end of the study, the
matic experience that they identified as a starting point of their FM. patterns of sleep did not change much for any of the participants.
Pain was sensed the most prominent symptom the women sense as Their sleep rhythms were similar throughout the study, and they
a part of FM. They described their pain starting in isolated areas, interpreted these rhythms as ‘‘not good enough.’’ The findings in
then traveling from one area to another. Some women remembered each case indicated that the quality of sleep depended more on
how the pain progressed by starting in one area in the body, then what was happening in their lives rather than on the disease itself.
beginning to show up in other areas, until the entire body had The most significant factors affecting their sleep were disturbances
somehow become affected. The pain was felt mostly in the joints by children, their work schedule, stress or keeping themselves
and muscles, but was described as different from muscle soreness. occupied instead of going to bed.
Some painful areas responded to better to reflexology, such as Some other health problems or FM symptoms responded to the
headaches, pain in shoulders, arms and the neck, as evident by reflexology. This finding was evident for migraine headaches,
lessening pain strength or the pain disappearing. At specific sites, edema, and fecal elimination problems. Migraine headaches, which
the pain remained in the joints, the fingers, or the coccyx, were a common problem for two of the participants, did not
depending on each individual. However at most of those sites the happen during the study. Also, if a women had the tendency to get
level of pain decreased during the study. edema in their legs or other areas, then this commonly decreased
The pain is also described in the graphs of pain as drawn by the during the study period. However, these effects did not last long
women in each case. The graphs were verified with their diaries to after the study period; moreover, their edema often fluctuated
make sure that what they had reflected in writing was corroborated along with the women’s menstrual cycles, becoming worse the
by the figure above. When examining the lines in the graphs, the week before menstruation. Fecal elimination became more normal
subjects who showed decreased pain on the graph all started to get for some, and they described their stools becoming looser and more
frequent.
Events going on in their lives definitely affected the way they felt
during the study. All but one of the participants was working
Pain level outside the home, and their work affected their FM symptoms.
10
However, it was interesting that several of the women reported that
9
they were able to take on more responsibilities or were able to
8
increase their workload during the study period. Five of the women
7
talked about how they did not feel as tired as they had before the
6
study started; indeed, they did not feel as ‘‘loaded’’ with their
5
symptoms, even though their workloads or stressors had increased.
4
Three participants (Anna, Connie and Donna) detected benefits
3
after the first few sessions, which seemed to increase their control
2
over their FM symptoms, enabling them to cope better. That
1
sentiment lasted throughout the study for these three participants.
0
1 2 3 4 5 6 7 8 9 10 11 12 13 Two of the women (Betsy and Ella) began new jobs during the
Week study period. At the end of the study they alluded to how that
workload affected their symptoms and wellbeing and increased
Fig. 5. Ella: Pain during the study. their stress seriously. Betsy showed improved wellbeing at first, but
T.J. Gunnarsdottir, C. Peden-McAlpine / Complementary Therapies in Clinical Practice 16 (2010) 167–172 171

her condition worsened as her workload and stress increased. Ella’s care for themselves, move on and learn to live again. This pattern
status did not change over the study period, showing also that she was also shown in other studies of women with FM.27,25,24,28,29
did not get any worse. She also described how frustrating it was not There is a growing amount of literature on the efficacy of CAT;
to find any benefits from the reflexology and lost interest in what nevertheless, more is needed to understand the therapies in order
was going on in the sessions over time. For the sixth participant to build up evidence-based literature for their use.30 Unfortunately,
(Fanny), it was obvious right at the beginning that her symptoms the research activity in complementary medicine is lacking in
were very serious, and her entire days had to be scheduled around funding, training and expertise in research methodologies, along
her pain. It was difficult for her to add the sessions to her schedule, with a lack of interest among experienced researchers and inade-
as she already had other appointments during the week. Although quate tools to measure outcomes in complementary medicine.31
she could relax during most of the sessions, the reflexology effects Currently most research on the efficacy of CATs is focused on
had completely disappeared on the way home, just by stress from using quantitative methods, which strip important aspects of lived
driving or because the weather was cold. experience from such studies. Nurses are in a primary position to
conduct research on reflexology, in that their holistic background is
6. Discussion in tune with the philosophies behind reflexology. Before reflex-
ology is to be used within hospital settings to benefit patients, more
The study findings demonstrated that pain was the most prev- empirical research evidence is needed to support its use.
alent symptom and was evident by how the women recorded their
pain each day in their diaries and how they were feeling at different 7. Conclusions
sites in their bodies during the day. The pain was sensed as more
severe than muscle soreness, although it was mostly sensed in the Reflexology may help to decrease the experience of pain in
muscles and joints. The women described the pain as all over, sore, patients with FM. The findings of this study demonstrate that the
numb, aching and hurting; they narrated how it was always multiple case study analysis used gives reflexology research a new
present, constant and wandering from one location to another, insights into the experience of FM. Therefore, an increased use of
similar to previously documented fibromyalgia pain24 and as both qualitative approaches in researching complementary and alter-
mental and physical.25 The pain changed during the study and native therapies is recommended. By adding qualitative research
started to become more isolated and decreased in severity in four methods to researching complementary therapies, an increased
out of six cases. The areas that responded best were the head, understanding of CATs can be greatly enhanced. The disadvantage
shoulders, neck and arms. This phenomenon was most evident of the multiple case study approach for this study was that it is
after the seventh or eighth sessions, indicating that several sessions focused only on six cases, thereby limiting the transferability of the
of reflexology are needed in order to show evidence of lasting findings to other populations.
benefits. Health care providers help their patients to deal with their
The findings demonstrated that the participants experienced symptoms, such as pain and discomfort. In addition, they care
some pain relief that increased their wellbeing. Pain at specific sites about healing, alleviating health problems, and managing symp-
decreased, especially headaches and migraine headaches. This toms. Reflexology and other CATs may offer important tools to
result reflects findings from two other studies of reflexology, in increase the healing mechanisms in their patients. Reflexology can
which patients described less pain following reflexology.18,26 In be a prime tool to provide caring, presence showing compassion in
general, pain in some areas did not change during this study; for combination with a feeling of doing something that may help
example, pain in joints. It may have been that they had become too a patient to become more whole and feel better.
chronic or needed more reflexology sessions in order to have any
effect. Benefits of reflexology for other symptoms such as edema Acknowledgments
and fecal elimination have been reported before.17 Looking at the
figures of pain for each participant it is interesting that before the The research reported here was supported by The Icelandic
women got better they got worse. This may be a factor in healing Centre for Research (Rannis). Icelandic Nurse’s Association, The
and needs to be analyzed further. Nursing Research Institute at the Faculty of Nursing and Minning
The findings supported the theoretical framework behind Margretar.
reflexology, which aims to heal and to restore balance and whole-
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