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2.

1 Organizational Chart

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2.2 List of Administrative Personnel

Position Number of Staff

General Manager 1

Administrative Manager 1

Marketing Manager 1

Operational Manager 1

Account Manager 1
2.3 Schedule of Tasks and Responsibilities

POSITION MAIN TASKS


General Manager  Plan, implement and control the overall
management of the business.

 Plan and monitor the strategic process of


the business.

 Accountable for the overall perfomance


of the business.

 Identify, develop and direct the


implementation of business strategy.

 Mantain and develop organizational


culture, values and reputation in its
markets and with all staff, customers,
suppliers, partners and
regulatory/official bodies.

 Report to shareholders/parent board on


organizational plans and perfomance.

Administrative Manager  Manage all staff reporting to the


position so as to effectively recruit, train,
evaluate, motivate, delegate and
monitor their activities.

 Monitor, record, analyze and report on


activities, trends, results, and
recommendations relating to business
activities.

 Liaise with other departments in order to


establish and maintain effective and
relevant services of business.

 Prepare and submit relevant


administration in a timely and accurate
manner.

 Negotiaite contracts for sales/purchases


and manage renew, review contracts as
required to enable effective trading,
operations and customer/supplier
relations.
Marketing Manager  Plan and implement sales and customer
retention and development.

 Plan and implement marketing strategy,


including advertising and PR.

 Plan and manage sales and marketing


resources according to agreed budgets.

 Maintain administration and relevant


reporting and planning systems.

Operation Manager  Plan, develop and implement strategy for


operational management and
development so as to meet agreed
organizational plans within agreed
budgets and timescales.

Account Manager  Monitor, messsure and report on


operational issues, opportunities and
development plans and achievements
within agreed formats and timescales.

 Manage and develop direct reporting


staff.

 Business and financial strategy and


planning, monitoring, management and
reporting, including management and
development of policies, systems,
processes and personnel involved.

 Reporting and accounting including


annual report and accounts.

 Contributing to strategic planning and


development as a member of executive
team, and distributing notes and
records, reports to executive and
management team.

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