WEBMETHODS

WEBMETHODS
INSIGHT
Keep business transactions flowing

Head off disruptions with Insight

When service transactions are flowing, business is too. Assure maximum uptime with Insight.
You’ll gain powerful visibility and control to pinpoint and prevent outages. webMethods Insight is
a visibility tool that shows you what’s happening in real-time with service transactions as they flow
across heterogeneous environments—packaged applications, legacy systems, home-grown apps
and databases. Use Insight with API management, SOA governance and ESB initiatives.

Key benefits
• Discover services, processes, patterns and dependencies
• Minimize disruptions with rapid root-cause analysis
• Monitor services performance and Service Level Agreements
(SLAs)
• Analyze service usage using technical dimensions
• Enforce governance compliance via integration with CentraSite
How it works
Insight is comprised of an Insight server, Insight agents and
Insight interceptors. One server is needed to distribute policies
and collect the data from each of the agents, which monitor
service traffic on specific components where they are placed and
apply the policies. Interceptors, each made for a specific brand of
application server, detect incoming and outgoing messages. They
provide information such as the request type to the agents, as
well as the message itself. The agents then send the messages to
the Insight server, where they are incorporated into an overall view
of the network.
Simply install Insight agents on key nodes, such as an ESB, and
the software automatically discovers service transaction flows and
maps dependencies. You can quickly identify problem causes
and prevent service disruptions. Track down troublesome rogue
services and assure every service meets governance policies to
optimize performance.
View service activity as you choose—for example, by customer,
channel, division and product line. This information helps you
understand who is using which services, how often and in which
ways.
Real time insight into
service transactions
Insight maps service transactions and captures service levels
and metrics as transactions flow across applications. There is
no need for custom coding or manual correlation of identifying
information.

FACT SHEET
webMethods Insight

Platform and protocol support Reporting Managing complex integration patterns

Your services depend not only on HTTP, Analyze activity by customer, channel, With an Integration Server agent, you can
REST and SOAP traffic, but also on division, region and product line—or monitor and trace service flows through
protocols such as RMI, Java® DataBase any other dimension you specify. Multi- webMethods Integration Server. You’ll get
Connectivity (JDBC®) and XML-based dimensional analytics are available in both detailed performance metrics that show
protocols. Insight provides a complete real time operational views and user- you performance of every flow service.
view of your network, regardless of the configurable reports and dashboards.
protocols. Insight agents are available for Last-mile security for Mediator
many leading service platforms. What’s webMethods Mediator makes your SOA
more, you can extend Insight to many
Simplified root-cause uniform, secure and nimble by acting as
other applications and protocols as isolation an intermediary between service providers
needed. and consumers. Insight agents can
webMethods Insight simplifies finding
detect requests that attempt to bypass
the root-cause location of SLA violations,
One-hop-away visibility webMethods Mediator and then shut them
exceptions and other service processing
Insight’s agent technology gives you down. Use Insight to prevent unauthorized
problems.
visibility beyond the applications you and unintended use of critical services.
manage. Use Insight on a single managed When a violation occurs, Insight takes a
node, and you can automatically discover
consumers and services one hop away.
snapshot of the full transaction, including High-performance solution
the end-to-end flow, message payloads
Insight is designed for rapid deployments
and all contextual information.
and minimal overhead, so you can
SLA management to You’ll also receive a visual representation effectively manage your important
increase uptime of the transaction, making it easy for you to distributed applications.
Get alerted before a crisis. Use SLAs pinpoint the source of the problem.
Low latency
to monitor problems related to service Insight adds less than 50 microseconds
webMethods integration to improve
performance or data issues. of latency to each message, offering
transparency
webMethods Insight, Integration Server the greatest performance of any SOA
Exception detection
and CentraSite are fully integrated management solution. This excellent
Insight verifies that every single transaction
so you can improve transparency and performance enables you to run the
is in compliance with defined SLAs. Use
accountability across all stakeholders. solution all the time in production, so
Insight to proactively detect problems
operators can track each and every message.
that otherwise would be ignored. Insight
Rogue service detection
can detect problems that even occur only Efficient utilization
Take control of services that may
sporadically. Insight agents collect the full transaction
have bypassed life-cycle policies and
approvals. Insight finds rogue services history only on-demand. This greatly
Problem prioritization
and automatically places them under reduces the amount of information that’s
Insight allows you to create different
CentraSite control. Using CentraSite, transmitted and stored on the central
SLAs based on consuming applications,
you can ensure these services are well Insight server.
business division or any other criteria. This
helps your staff focus on higher-priority documented and comply with policies for
Minimal overhead
problems. service quality and performance.
Tests show less than two percent of CPU
Locating service consumers utilization and message throughput of
Alerts
Know who is calling your APIs and services more than 3.5 million messages per hour
When an SLA is violated, Insight
and how much service capacity is being on Insight managed nodes.
automatically gathers relevant information
and notifies the responsible personnel consumed by specific users. Insight
Unmatched scalability
through email, SNMP and custom actions. uncovers which consuming applications
webMethods Insight uniquely blends
A timely alert helps you take action before and APIs are using what services. It then
distributed policy evaluation with
employees or customers report a problem, publishes this information into CentraSite
centralized command and control,
or it negatively affects business. to give you an accurate picture of your
enabling very high scalability. A single
API and SOA environments. This enables
instance of Insight management server
application managers to make informed
is designed to manage at least 1,000
capacity and change-management
managed nodes and 50,000 service
decisions.
interdependencies.

ABOUT SOFTWARE AG
Software AG offers the world’s first Digital Business Platform. Recognized as a leader by the industry’s top analyst firms, Software AG helps you combine existing systems on premises and in the
cloud into a single platform to optimize your business and delight your customers. With Software AG, you can rapidly build and deploy digital business applications to exploit real-time market
opportunities. Get maximum value from big data, make better decisions with streaming analytics, achieve more with the Internet of Things, and respond faster to shifting regulations and threats with
intelligent governance, risk and compliance. The world’s top brands trust Software AG to help them rapidly innovate, differentiate and win in the digital world. Learn more at www.SoftwareAG.com.

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Other product and company names mentioned herein may be the trademarks of their respective owners.

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