Hayley O’Keeffe

17982 Via Frontera

Chino Hills, CA 91709
909-287-4681
hokeeffe@csu.fullerton.edu
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Education​​:
California State University, Fullerton January 2019
Bachelor of Arts, Communication
Concentration: Public Relations

Related Coursework​​:
● Mass Media and Ethnic Groups ● Crisis Communication
● Principles of Public Relations ● Public Relations Writing
● Feature Article Writing ● Public Relations Management

Experience​​:
Kids Sports News Network- Upland, CA August 2018 - Present
Marketing/Public Relations Intern
● Collected and interpreted data, which identified key brands for a sponsorship
● Collaborated with a team generate quality social media posts and engagement
● Addressed and fixed problems with the distribution of our content

Sprouts Farmers Market- Chino Hills, CA June 2015 - Present

Cashier/Customer Service
● Assisted in training new employees in the areas of cashiering, customer service, and
store policies
● Effectively manage time and prioritize tasks to improve the customer experience
● Provide outstanding customer service, resolved customer complaints, and answered
customers questions

Skate Express- Chino, CA August 2013 - May 2015

Cashier, Host, Event Planner
● Coordinated and hosted birthday parties
● Facilitated the process of preparing and distributing food

Skills​​:
Proficient in Excel, Mac, Microsoft Office, Adobe Acrobat, Lightroom and Qualtrics.