82 THE INSTITUTE OF BANKERS, BANGLADESH (IBB) Banking Diploma Examination, June, 2015 JAIBB Organization & Management (OM) Time—3 hours Full marks—100 Pass marks—50 [N.B.—The figures in the right margin indicate full marks, Answer any five (a) (b) (o) (@ (b) (a) @ () (2) (a) (b) © (a) (b) (©) questions.] ‘Management means different things to different people’ — Discuss. What are the functions and objectives of management? To what extent management principles can be considered as universal? Define organizational behaviour. State the essential elements of organizational behaviour. “We are born in organization, live in organization and also die in organization.’ Explain the statement in the light of the pervasiveness of organization. Define training. Describe the various methods of internal and external training for manager development. Discuss the importance of training evaluation, What factors should you consider while evaluating a training program? ‘Conflict is a part of organizational life and may occur within the individual, between individuals, between the individual and the group and between groups.’—Discuss. What are the sources of conflicts? Mention the ways of managing conflicts in an organization. What is meant by span of supervision? Discuss the factors determining the optimum span of supervision. What is the theory of Graicunas? What are its practical value? Marks 6 Anan 10 [Please turn over(ay 7) (2) (a (b) 7) @ (b) (fo) (a) (b) (co) (a) (b) (c) 7) (e) oD (@) Discuss the importance of motivation in management. Describe Herzberg’s hygiene theory. Discuss the nonfinancial ways of motivation. What is staffing? Explain the functions of personnel management in regard to recruitment, selection and placement. On what factors does job-satisfaction of employees depend? “Management is coordination’—Explain. Discuss the relations of coordination with other management functions. Make differences between direction and coordination. What is meant by goal of organization? What are the key elements would you consider to set the effective goal in your organization? Mention the benefits of goal. . Write short notes on any four of the following :— Information Technology; Critical Path Method; E. Comnierce and M. Commerce; Just in time; Outsourcing; Green Banking; Standing Plans.