Lesson 1 – Lead Workplace Communication (LWC)

I. Lesson Objectives
LO 1. Communicate information about workplace processes
1.1 Select appropriate communication method
1.2 Communicate multiple operations involving several topic areas accordingly
1.3 Use questions to gain extra information
1.4 Identify correct sources of information
1.5 Select and organize information correctly
1.6 Undertake verbal and written reporting when required
1.7 Maintain communication skills in all situations

Code: TLE_ICTJAVA1 1-12LWC-Ia-1

II. Warm up activity (self-check) unlocking of difficulties

What is the difference between everyday communications to business communication?
Which of the following are examples of business communication?

III. Guided activity – mind mapping using graphic organizers.

Reaction to Scenario.

IV. Information Sheet

Organization requirements for written and electronic communication methods

Effective verbal communication methods

Organizing information

Understanding and conveying intended meaning

Participation in various workplace discussions

Complying with organization requirements for the use of written and electronic communication methods

V. Evaluation Activity (self-check)

VI. Self-Assessment