-BPME 2013 SULIT / CONFIDENTIAL KOD/NAMA KURSUS :BPME 2013 / KEMAHIRAN DAN GELAGAT KEUSAHAWANAN / COURSE CODE / NAME ENTREPRENEURIAL SKILLS AND BEHAVIOUR TARIKH / HARI :14 JANUARI 2013 (ISNIN / MONDAY) DATE/ DAY MASA :02:30 PTG. - 05:00 PTG. (2% JAM / HOURS) TIME TEMPAT :KYM/IKIP/ DSB K.TM. VENUE ARAHAN: 1. Kertas peperiksaan ini mengandungi ENAM (6) SOALAN dalam DUA (2) halaman bercetak tidak termasuk kul hadapan, 2. Anda dikehendaki menjawab SEMUA soalan didalam buku jawapan yang disediakan. 3. Calon TIDAK DIBENARKAN membawa keluar kertas soalan dan buku jawapan dari Dewan Peperiksaan 4, Calon adalah tertakluk di bawah TATACARA PERATURAN KECURANGAN AKADEMIK, UUM. INSTRUCTIONS: 1. This examination paper contains SIX (6) QUESTIONS in TWO (2) printed pages excluding the cover page. 2. You have to answer ALL questions in the answer booklet provided. 3. Candidates are NOT ALLOWED to take both exam question and answer booklet out of the Exam Hall. 4. Candidates are bound by the UUM’s RULES AND PROCEDURES ON ACADEMIC FRAUD. No. MATRIK: LLT I MATRIC No: (@engan perkaiaan in word) {éengan nombor/in number) No. KAD PENGENALAN: |__| IDENTIFICATION CARD No. PENSYARAH: LECTURER: KUMPULAN: No. MEJA: | GROUP: — TABLE No. JANGAN BUKA KERTAS PEPERIKSAAN INI SEHINGGA DIBERI ARAHAN DO NOT OPEN THIS EXAMINATION PAPER UNTIL INSTRUCTEDPME 2012/ KEMAMIRAN & GELAGAT KEUSAHAWANAN (ENTREPRENEURIAL BEHAVIOUR & SKILL) ‘MATRIC NO: SOALAN SATU! QUESTION ONE (10 MARKAH/ MARKS) a. Berikan LIMA (5) jenis kemahiran keusahawanan yang peru dipraktikkan oleh seseorang usahawan, Give FIVE (5) types of entrepreneurial skills that need to be practiced by an entrepreneur. (5 markahimarks) b_ Senaraikan LIMA (6) faktor kritikal yang menentukan kejayaan sesebuah perniagaan. List FIVE (5) critical factors that determine the success of a business. (8 markahimarks) SOALAN DUA/ QUESTION TWO (20 MARKAH/ MARKS) a Berdasarkan tugasan temuramah bersama usahawan berjaya, terangkan secara ringkas LIMA (5) cabaran yang dinadapi oleh usahawan tersebut Based on your interview assignment with the successful entrepreneur, briefly explain FIVE (5) challenges faced by the entrepreneur. (10 markah/ marks) b. Jelaskan model motivasi keusahawanan yang diketengahkan oleh Naffizer et al Lakarkan rajah tersebut. Explain the model of entrepreneurial motivation introduced by Natfizer et al. Draw the diagram. (10 markah/ marks) SOALAN TIGA/ QUESTION THREE (20 MARKAH/ MARKS) @ Kepimpinan karisma dapat membantu seseorang usahawan berjaya dalam perniagaannya. Huraikan Charismatic leadership helps an entrepreneur succeed in his business. Elaborate. (10 markah/ marks) ib Kaitkan ciri-ciri pemimpin berwawasan dengan seorang tokoh usahawan Bumiputera di Malaysia. Namakan tokoh usahawan tersebut, Relate the characteristic of visionary leader to one Bumiputera's entrepreneur in Malaysia. Name that entrepreneur. (10 markah! marks)|BPME 2013/ KEMAHIRAN & GELAGAT KEUSAMAWANAN (ENTREPRENEURIAL BEHAVIOUR & SKILL) MATRIC NO: SOALAN EMPAT/ QUESTION FOUR (10 MARKAH/ MARKS) Islam amat menggalakkan kreativiti dan inovasi. Terangkan dengan ringkas LIMA (5) produk yang berjaya dibangunkan oleh usahawan menurut ciri-ciri produk stem. Nyatakan kegunaan produk tersebut dalam membangunkan masyarakat. Islam highly encouraged creativity and innovation. Briefly explain FIVE (5) products that were successfully developed by an entrepreneur according to the characteristic of Islamic product. State the product's used in developing the community, (10 markah! marks) SOALAN LIMA/ QUESTION FIVE (20 MARKAH/ MARKS) a. Huraikan secara ringkas LIMA (5) prinsip asas jaringan keusahawanan. Briefly elaborate FIVE (5) basic principles of entrepreneurial networking. (40 markahi marks) b. Terangkan definisi jaringan pintar dalaman dan luaran. Berikan contoh organisasi yang melaksanakan jaringan berkenaan. Explain the definition of intemal and extemal intelligent networking. Give an example of an organization that implement the network. (10 markah’ marks) SOALAN ENAM/ QUESTION SIX (20 MARKAH/ MARKS) a. Nyatakan fasa kelima bagi tahap jangkaan dan krisis dalam kitaran hayat organisasi Lakarkan rajah yang bersesuaian dan buat rumusan mengenai fasa tersebut. State the fitth phase of the predictable stages and crises in the organizational life cycle. Draw a relevant diagram and make a summary of the phase (10 markah/ marks) b Bincangkan EMPAT (4) kepentingan Pengurusan Perhubungan Pelanggan kepada usahawan.Terangkan SATU (1) contoh organisasi di Malaysia yang menggunakan pendekatan Pengurusan Perhubungan Pelanggan (CRI), Discuss FOUR (4) importance of Customer Relationship Management to an entrepreneur, Explain ONE (1) example of organization in Malaysia that applied the Customer Relationship Management (CRM). (10 markah/ marks) SOALAN TAMAT 'END OF QUESTIONS’