Buyer Process
ug ES
The fivst dming a consumer
does 1 choose whet Store
Hay want 4o go to. Tair
Attision could be influenced
by prio tsearch such aS
Pri matching online and
Jeng to stove for | shewvoom”
advantages.
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Step 3 involves the customs
thinking prowss 3 which is
infturmied by step 2. A> a
Wetailers 1 would ot teast
fo be in He Castor
consideretion
a sobwrebed
Woant
Set wornen in
industry.
0
EEE bad
RENCE
The nent step is deciding
an item to choose fom.
Most customers Usould sary
they Wank aiteevent choias
for tht Saame product, ub
Fewer options ave move
Nikely fo have tre
consumer by ih
This Step involves the
Customer finally purchasing
the product owen er,
this iswt fle Cinol stage.
Te customers level of
satisfaction ie tre fine
step. “Dissoname” com be
experienced eve
A custom
or unite a vein.
ound Whether
will repurchase