KIERSTEN RELPH

9273 South 4460 West, West Jordan, UT 84088

Home: 801-231-0064 - kierstenrelph@gmail.com

Education

Graduated Bingham High School​​ - 2160 10400 S, South Jordan, UT 84095

Professional Summary

Store management and excelling at customer satisfaction and retention. Flexible and
hardworking in deadline-driven environments. Can work in slow to fast paste
environments while multitasking in several areas.
Skills

Store opening/closing procedures

Multi-tasking skill
Reliability Credit card processing
Trusted key holder Cash flow management
Creative problem solver Proficient in cash management
Quick learner Strong client relations
Time management skills Exceptional communication skills
Cleanliness Accurate money handling
Friendly demeanor Payment processing
Adaptability
Good telephone etiquette
Work History

03/2016 to 02/2017
Cashier/Store operator​​ – Legacy Cleaners 3961 W 9000 S # J, West Jordan, UT 84088
● Answered an average of calls per day by addressing customer inquiries, solving problems and
providing new product information.
● Greeted customers entering the store to ascertain what each customer wanted or needed.
● Earned management trust by serving as key holder, responsibly opening and closing store.
● Politely assisted customers in person and via telephone.
● Solved unresolved customer issues.
● Managed work flow to exceed quality service goals​.
● Sold memberships if wanted
02/2017 to 09/2017
Kitchen-Chick-Fil-A​​ ​11494 District Dr, South Jordan, UT 84095
● Cooked multiple food including fries, chicken, and cookies
● Had to stay up to date with all orders while keeping shoots full too
● Make sure food is always fresh and throw out bad
● Time management
 ● Working with a team
● Good communication skills
● Closed the store almost every shift with other coworkers

11/2017 to 11/2018- still going

Copper Ridge Rehabilitation​​- Dietary Aide ​3706 W 9000 S, West Jordan, UT 84088
● Prepared drinks, salads, and desserts before time
● Set up tray line
● Made sure diets matched the residents wants
● Helped all residents with their needs and wants
● Prepared for the next day
● Cleaned and closed area

References
Rilee Pickle- 801-831-4554 (Chick-Fil-A) Manager, ​11494 District Dr, South Jordan, UT 84095

Lucas Mazuran- 801-913-7805 (Chick-Fil-A) Manager, ​11494 District Dr, South Jordan, UT
84095

Jeff Arington- 801-280-4114 (Legacy Cleaners) Boss, ​3961 W 9000 S # J, West Jordan, UT 84088
Kathy Novosel 801-928-6393 (Copper Ridge Rehab) Boss ​3706 W 9000 S, West Jordan, UT 84088