Professional Documents
Culture Documents
REVIEW TOPIC Speaking TACS 5 Ss
REVIEW TOPIC Speaking TACS 5 Ss
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1. David Cotton, David Flakey, Simon Kent, Market Leader 3rd Edition, Intermediate, 2012,
Pearson.
2. Paul Emmersion, Essential Business Vocabulary Builder, 2011, Macmillan.
3. Stephen Bailey, Academic Writing, A Handbook for International Students, 2011,
Routledge.
4. Paul Emmersion, Business Vocabulary Builder, 2011, Macmillan
UNIT 1: BRANDS
PART 1: Interview
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1. Do you think brands are important? Why?
2. Do you have a favourite brand? What is it and why do you like it?
3. Why do people buy brands?
4. Why do you think people dislike brands?
5. What are the most common ways to promote a brand?
6. What are the advantages and disadvantages of celebrity endorsement?
7. What is brand stretching? Give an example of brand stretching.
8. What is product placement? Give an example of product placement.
PART 2: Read the following article and summarise it in your own words.
Made in Europe
By Jo Johnson, Fred Kapner and Richard McGreqor
Almost every fashion label outside the top super-luxury brands is either already manufacturing in
Asia or thinking of it. Coach, the US leather goods maker, is a classic example. Over the past
five years, it has lifted all its gross margins by manufacturing solely in low-cost markets. In
March 2002 it closed its factory in Lares, Puerto Rico, its last company-owned plant and
outsources all its products.
Blueberry has many Asian licensing arrangements. In 2000 it decided to renew Sanyo's Japanese
licence for ten years. This means that almost half of Blueberry's sales at retail value will continue
to be produced under licence in Asia. At the same time, however, Japanese consumers prefer the
group's European-made products.
Sanyo is now reacting to this demand for a snob alternative to the Blueberry products made in its
factories across Asia by opening a flagship store in Tokyo's Ginza, where it sells Blueberry
products imported from Europe.
In interviews with The Financial Times, many executives say the top luxury brands will continue
to be seen, particularly in Asia, as European. Domenico De Sole of Gucci says: "The Asian
consumer really does believe - whether it's true or not - that luxury comes from Europe and must
be made there to be the best."
Serge Weinberg, Chief Executive of Pinault Printemps Redoute, which controls Gucci, says it
will not move Gucci's production offshore. Yet some in the industry recognise that change may
be round the corner even for the super-luxury brands. Patrizio Bertelli, Chief Executive of Prada,
says: "The 'made in Italy' label is important but what we are really offering is a style, and style is
an expression of culture." He therefore recognises that quality fashion items may not always
need to be produced in Italy.
Amitava Chattopadhyay, professor of Marketing at Insead, the business school, says: "A brand is
a set of associations in the mind of the consumer and one of these is the country of origin. For
luxury goods, the role of the brand is crucial. To damage it is a cardinal sin and no brand
manager will want to get the balance between manufacturing location and the brand image
wrong."
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UNIT 2: TRAVEL
PART 1: Interview
13. What is the best and worst thing about traveling to a new country?
14. Where do you prefer to stay when you go on vacation? (Hotel, hostel, Airbnb house /
room, etc.)
Tribal tourism is a relatively new type of tourism. It involves travellers going to remote
destinations, staying with local people and learning about their culture and way of life. They stay
in local accommodation, share facilities with local people, and join in with meals and
celebrations. At the moment, less than one percent of holidays are tribal tourism holidays, but
this is set to change.
Tribal tourism is often compared with foreign exchange visits. However, a foreign exchange
involves staying with people who often share the same values. Tribal tourism takes visitors to
places where the lifestyle is very different from that in their home location. Those who have been
on a tribal holiday explain that experiencing this lifestyle is the main attraction. They say that it
offers them the chance to live in a way they never have before.
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Not everyone is convinced that tribal tourism is a good thing, and opinions are divided. The
argument is about whether or not it helps the local population, or whether it exploits them. The
main problem is that, because tribal tourism is relatively new, the long-term effects on local
populations have not been studied in much detail. Where studies have been carried out, the
effects have been found to be negative.
Travel writer Ian Coleman recalls a recent trip to Guatemala, where he saw an example of this.
'There is a village with a statue of a man called Maximon, who has a special spiritual meaning
for the local tribe,' he explains. 'The statue is kept indoors, and once a year the locals bring him
out and carry him around the village. However, visitors now pay money for them to bring the
statue out and carry it around, while they take photographs. As a result, Maximon has lost his
original meaning, and is now just another tourist attraction'
So, is it possible to experience an exotic culture without harming it in some way? 'With a bit of
thought, we can maximize the positive impacts and minimize the negative,' says travel company
director Hilary Waterhouse. 'Remember that you are there not only to experience a different
culture, but to help it in some way. Tourists bring money to the community, which the
community can invest in local projects. However, this does not mean you can act the way you
might do back home. The most important thing is to show respect, learn about, and be aware of,
local customs and traditions. Always remember you're a guest.'
UNIT 3: CHANGE
PART 1: Interview
1. Do you like change?
2. What's the biggest change you've made in your life? Was it good / bad?
3. Are you good at dealing with change?
4. Do you think change is important?
5. What is the biggest change this world needs?
6. What things in your life would you hate to change?
7. What three things about your past would you like to change?
8. What advice would you give to someone who hates change?
9. What happens to people who find it difficult to change?
10. Can you teach someone to accept and like change?
11. What will change in the future?
12. Why are people sometimes resistant to change?
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Technology is also eroding many other business practices. For example, traditionally formality
and distance in business relationships have been maintained through the formal use of language.
The traditional way of communicating is best seen in the classic business letter with its polite and
ritualistic language. E-mail is no respecter of these conventions: its inherent characteristics -
immediacy and speed - do not encourage reflection and time given to the formulation of
courteous replies. It encourages direct and often blunt communication which pays no attention to
the traditional processes of relationship building.
The downside of all this speed of communication, however, is that there is no longer time to
build trust As face-to- face meetings are replaced by video-conferences and the leisurely lunch
becomes a thing of the past, it raises the question of when we are going to get to know our
business partners. Maybe this does not matter so much when things are going well. The orders
are flowing in and the deliveries are going out on time. The turnover is rising and the profits
doubling. But what about when the business hits a bad patch? This is when you need your
suppliers to be understanding and your customers to look favorably at you, rather than the
competition.
Technology brings many advantages for the worker but it also leads to a lot of stress. Many
companies have cut back on secretarial support. Often only the leading directors have the luxury
of their own PA. Everybody else has to handle their own correspondence, plan their business
trips and manage their diaries. This usually has to be fitted in around all their main
responsibilities such as market research and production planning. Because of this, managers have
to work longer and longer hours to deal with all these tasks - both the little administrative ones
and the vital strategic ones.
UNIT 4: ORGANIZATION
PART 1: Interview
1. What kind of company do you want to work for?
2. What is your ideal job?
3. What is your ideal company?
4. Why do some people decide to set up their own business?
5. What are some of the dangers involved in starting a business?
6. What kinds of business do you think will become more popular in the future?
7. Why do you think majority of small businesses go out of business after 1 year?
8. Why do you think more and more people choose to do family business? Advantages and
disadvantages?