CRM 8.

9 Change Management ERD

Table of Contents

Table of Contents ……………………………………..1

Change Requests ……………………………………..2
Setup Tables …………….……………………………3
 CRM 8.9 Change Management - Change Requests

PS_RG_CHANGE_ATCH PS_RG_CHANGE_NOTE PS_RG_CHANGE_STATE

CHANGE_REQUEST_ID (FK) CHANGE_REQUEST_ID (FK) CHANGE_REQUEST_ID (FK)
BUSINESS_UNIT (FK) BUSINESS_UNIT (FK) PS_RG_CHANGE_REQST BUSINESS_UNIT (FK)
NOTE_SEQ_NBR (FK) NOTE_SEQ_NBR CHANGE_REQUEST_ID RG_CHANGE_STATE
ATTACH_SEQ_NBR BUSINESS_UNIT
TASK_ID CHANGE_STATUS
ATTACHSYSFILENAME NOTE_SUMMARY RG_SUMMARY START_DT
ATTACHUSERFILE NOTE_TYPE RG_REASON START_TIME
DESCRIPTION START_DATE BO_ID_REQUESTOR END_DT
RB_AUDIT_SBR END_DATE ROLE_TYPE_ID_REQ END_TIME
RB_AUDIT_SBR SETID_DEPT RB_AUDIT_SBR
DESCRLONG DEPTID
SETID_LOCATION
LOCATION
RG_LOCATION
PS_RG_CHG_PHS_TSK
RG_REQUEST_TYPE
CHANGE_REQUEST_ID (FK)
RG_REQ_SUB_TYPE
RG_PRIORITY BUSINESS_UNIT (FK)
PS_RG_CHANGE_RCHG SEQNO
RG_CATEGORY
CHANGE_REQUEST_ID (FK) RG_IMPACT RG_CHANGE_STATE
BUSINESS_UNIT (FK) BO_ID_OWNER TASK_GRP_ID
RELATED_CHG_REQ_ID BO_ROLE_TYPE_ID RB_AUDIT_SBR
RELATED_BU RG_24_7_SCHEDULE
RG_RELATION_TYPE START_DT
RB_AUDIT_SBR START_TIME
END_DT
END_TIME
TIMEZONE PS_RG_CHANGE_PROD
PS_RG_CHANGE_ROBJ RG_DURATION_DAYS CHANGE_REQUEST_ID (FK)
RG_DURATION_HOURS BUSINESS_UNIT (FK)
CHANGE_REQUEST_ID (FK)
RG_CHANGE_STATE SEQNO
BUSINESS_UNIT (FK)
CHANGE_STATUS
SEQNO SETID_PRODUCT
RG_SEVERITY
OBJECT_TYPE RESOLUTION PRODUCT_ID
OBJECT_SHOWN RELEASE_NAME SETID_PROD_GRP
RELATED_BU MODEL_ID PROD_GRP_TYPE
RELATED_CASE_ID RB_AUDIT_SBR PRODUCT_GROUP
RB_AUDIT_SBR DESCRLONG ASSETTAG
SYNCID RB_AUDIT_SBR

Subrecord

RB_AUDIT_SBR PS_RG_CHANGE_EVENT
CHANGE_REQUEST_ID (FK) PS_RG_CHANGE_INTR
BUSINESS_UNIT (FK) CHANGE_REQUEST_ID (FK)
ROW_ADDED_DTTM
SEQ_NUM BUSINESS_UNIT (FK)
ROW_ADDED_OPRID
ROW_LASTMAINT_DTTM PNLGRPNAME SEQNO
ROW_LASTMAINT_OPRID EOCF_ACTION_ID RG_CHANGE_STATE
SYNCID EVENTNAME BO_ID
SYNCDTTM OLD_VALUE ROLE_TYPE_ID
NEW_VALUE EMAIL_ADDR
ASSIGNED_TO RB_AUDIT_SBR
RG_PRIORITY
CHANGE_STATUS
DESCR100
DESCR254
RB_AUDIT_SBR
 CRM 8.9 Change Management - Setup Tables

PS_RG_UD_REQ_RESO PS_RG_HIST_ACTION PS_RG_DEFINED_LNG

PS_RG_UD_REQ_PRTY
SETID PS_RG_UD_REQ_TYPE
SETID EOCF_ACTION_ID RG_PREDEFN_ID (FK) PS_RG_UD_REQ_STATE PS_RG_UD_REQ_NOTT
RESOLUTION ROLE_TYPE_ID_CUST (FK) SETID
RG_PRIORITY RC_VISIBILITY SETID SETID
RG_DEFINED_SRCH (FK) RG_REQUEST_TYPE
DESCR50 PNLNAME RG_CHANGE_STATE NOTE_TYPE
DESCR50 LANGUAGE_CD
RB_AUDIT_SBR DESCR100 DESCR50
RB_AUDIT_SBR DESCR50 DESCR50
DESCR50 RB_AUDIT_SBR
RB_AUDIT_SBR RB_AUDIT_SBR

PS_RG_HIST_ACT_TRM
PS_RG_UD_RQ_RESO_L
PS_RG_UD_RQ_PRTY_L EOCF_ACTION_ID (FK)
SETID (FK) EOCF_TERM_ALIAS PS_RG_DEFINED_SRCH PS_RG_UD_RQ_STAT_L
SETID (FK) PS_RG_UD_RQ_TYPE_L PS_RG_UD_RQ_NOTT_L
RESOLUTION (FK)
RG_PRIORITY (FK) EOCF_IS_CFG_FLAG RG_PREDEFN_ID SETID (FK) SETID (FK) SETID (FK)
LANGUAGE_CD
LANGUAGE_CD EOCF_LIB_TERM_ID ROLE_TYPE_ID_CUST RG_REQUEST_TYPE (FK) RG_CHANGE_STATE (FK) NOTE_TYPE (FK)
DESCR50 DESCR254 RG_DEFINED_SRCH LANGUAGE_CD LANGUAGE_CD LANGUAGE_CD
DESCR50
EOCF_CONFIG_ID DESCR50 DESCR50
DESCR50 DESCR50
EOCF_CREATEDTTM
EOCF_CREATEOPRID
EOCF_LASTUPDDTTM
EOCF_LASTUPDOPRID PS_RG_RELATION_TBL
PS_RG_PHS_MODL_USE
SETID
SETID (FK) RG_RELATION_TYPE
MODEL_USE_ID
START_DT RG_PARENT_LBL
PS_RG_UD_REQ_SUBTY RG_CHILD_LBL
PS_RG_UD_REQ_STATU PS_RG_UD_REQ_IMPCT END_DT
SETID PS_RG_UD_REQ_CATGY PS_RG_UD_REQ_BUSR RG_EQUIVALENT_LBL
SETID SETID RG_REQUEST_TYPE RG_HIERARCHICAL_IN
RG_REQUEST_TYPE SETID SETID
CHANGE_STATUS RG_IMPACT RG_REQ_SUB_TYPE DESCR20
RG_REQ_SUB_TYPE RG_CATEGORY RG_REASON RG_PRIORITY DESCR50
DESCR50 DESCR50
DESCR50 DESCR50 DESCR50 MODEL_ID (FK)
RG_CASCADE_IND RB_AUDIT_SBR RB_AUDIT_SBR
RB_AUDIT_SBR RB_AUDIT_SBR RB_AUDIT_SBR RB_AUDIT_SBR
RB_AUDIT_SBR

PS_RG_PHS_MODL_HDR PS_RG_UD_TSK_ROLE
PS_RG_UD_RQ_SUBT_L PS_RG_UD_RQ_CATG_L PS_RG_UD_RQ_BUSR_L
PS_RG_UD_RQ_STAU_L PS_RG_UD_RQ_IMPT_L SETID SETID
SETID (FK) SETID (FK) SETID (FK)
SETID (FK) SETID (FK) MODEL_ID
RG_CATEGORY (FK) RG_REASON (FK) TASK_TYPE
RG_REQUEST_TYPE (FK) CHANGE_STATUS (FK) RG_IMPACT (FK)
LANGUAGE_CD LANGUAGE_CD DESCR ROLENAME
RG_REQ_SUB_TYPE (FK) LANGUAGE_CD LANGUAGE_CD
LANGUAGE_CD RB_AUDIT_SBR RG_ASSIGN_PGRP
DESCR50 DESCR50
DESCR50 DESCR50 DESCRLONG RB_AUDIT_SBR
DESCR50

PS_RG_AUDIT_HDR
PS_RG_UD_PHS_TRANS PS_RG_CHG_PHS_TSK AUDIT_ID PS_RG_AUDIT_DET PS_RG_PHS_MODL_DTL PS_RG_PHS_MODL_TSK
SETID CHANGE_REQUEST_ID (FK) PS_RG_AUDIT_LANG
AUDIT_ID (FK) SETID (FK) SETID (FK)
AUDIT_ID (FK) PNLGRPNAME
RG_CHG_STATUS_FROM BUSINESS_UNIT (FK) RECNAME MODEL_ID (FK) MODEL_ID (FK)
LANGUAGE_CD DESCR
RG_CHG_STATUS_TO SEQNO SEQ_NBR SEQ_NBR (FK)
AUDIT_RECNAME ADD1
EOCF_PHRASE_ID RG_CHANGE_STATE DESCR RG_CHANGE_STATE RG_CHANGE_STATE (FK)
SHOW_DESCR1 UPDATE1
RB_AUDIT_SBR TASK_GRP_ID SHOW_LABEL SELECT3 CHANGE_STATUS SEQ_NUM
RB_AUDIT_SBR DELETE1 PHASE_DUR_DAYS TASK_GRP_TPL_ID
PHASE_DUR_HOURS RB_AUDIT_SBR
RB_AUDIT_SBR