Redemption Process

1. Purchase of Movie Tickets at Cinépolis Box Office and/or purchase of

any Food & Beverage (F&B) at the Cinépolis F&B counters.
2. Any UPI handle and UPI application can be used to pay and avail
cashback offer.
3. Flat ₹150 cashback, on purchase of ₹250 and above.

Escalation Matrix
In case of any failure / non-acceptance , customer can
write to support@cinepolis.com
Below information is required along with mail:-
1. UPI handle used :- eg abc@upi or abc@paytm
2. Date of trasnsaction
3. Amount of transaction
4. Cinema name
5. Contact no. and email id for us to get back to them.
support@cinepolis.com will record the cases and act on those..
Customers will be informed on their issues within 3 working days
from their intimation to cinepolis support team.

Terms & Conditions

Cashback 1. Minimum order value should be ₹250
2. Offer is applicable on purchase of Movie Tickets at Cinépolis Box
Office and/or purchase of any Food & Beverage (F&B) at the
Pay Scanning UPI QR Code Cinépolis F&B counters
3. Any UPI handle and UPI application can be used to pay and avail
cashback offer
4. Payment mode: Scan and pay using any UPI enabled mobile app
VALIDITY PERIOD : 5. Offer applicable for limited time and on limited transactions only
LIMITED PERIOD OFFER (for 8,000 transactions)
6. Cashback will be credited to customer’s UPI linked Bank Account
within 2 days of performing UPI transaction at Cinepolis.
7. Offer is applicable at all Cinépolis Cinemas in India, including its
brands – FUN, DT, Spice Cinemas and Cinema Star
8. The offer is subject to force majeure events