A.

DEFINITION OF GREETING
By Searle and Vanderveken
(1985:215).For them, 'greetings' are
marginally illocutionary acts since they
have no propositional contents. For
example, in saying 'Hello', one indicates
recognition in a courteous fashion.
Therefore, Greeting' is defined as a
"courteous indication of recognition, with
the presupposition that the speaker has

Adopted fromhttp:www.dreamstime.com just encountered the hearer".

B. MEANING OF GREETING
Greeting is a form of courtesy or hospitality. With greeting, the tone of
voice can be controlled from the start. Just like when we want to sing, we look
for charts that fit the tone of voice. Likewise greeting is a tone of voice that is
very important for determining pitch and intones. This greeting is so important
that several medical remind their employees to greet each other when they
meet.
C. IN ENGLISH HAVE TWO TYPES OF GREETING, FORMAL
GREETING AND INFORMAL GREETING.

1. Formal Greeting is a greeting or greeting used for official / formal

situations or conditions, for example during meetings, Presentation.

Because it is formal, so not

infrequently also the use of
formal greeting is used when we
want to greet people we have just
met or met. The following are a
few examples:

 Hello…
Adopted fromhttp:www.istockphoto.com  How are you..

Table .1
Formal Greeting and Responses

Formal Greetings Responses

 Hello  Hello
 Good morning / good afternoon  Good morning / good afternoon
/ good evening / good evening
 How are you  I am fine ,thank you
 How are you doing  I`m doing well ,thank you
 How is everything  Everything is fine ,thank you
 How do you do ( first meeting )  How do you do
 Nice to meet you  Nice to meet you

Adopted fromhttp://www.belajardasarbahasainggris.com
Greeting a Person You Haven’t Seen For a Long Time (Formal Situation)

 How long has it been?

 I’m so happy to see you again
 It has been a long time.
 It’s always a pleasure to see you.
 It’s been too long.
 What have you been up to all these years?

2. Informal Greeting is a greeting or greeting used for situations or

conditions that are NOT official / formal.

Because it is informal, so this

greeting seems relaxed and not rigid,
so that people who use this greeting
become more familiar, the following
are some examples:

 Hi…
 What’s up?
 Good to see you

Adopted fromhttp://canstockphoto
 Table 1.1

Informal Greeting and Responses

Informal Greeting Responses

 What’s up  Pretty well

 It’s good to see you? / Good to see  Good to see you too
you?  Ok, not bad
 How are things with you?  Well ,nothing special
 How is it going?  It’s pretty good, thanks
 How is life been treating? How’s life?  Nothing much
 What’s new with you  Awesome
 What’s cracking?  Nice
 What’s cooking  I have been fine
 How have you been?

Adopted fromhttp://www.belajardasarbahasainggris.com

Greeting a Person You Haven’t Seen For a Long Time (Informal

Situation)

 How come I never see you?

 It’s been such a long time.
 Long time no see.
 Where have you been hiding?
 It’s been ages since we last met.

Adopted fromhttp://www.belajardasarbahasainggris.com
D. FOUR SITUATIONS TO YOU USING GREETING IN MEDICAL.
1. Dialogue I
The medical assistant and doctor are greeting an established patient for a
regular check- up.
Doctor: Hello! How are you today?
Patient: I feel better than yesterday
Doctor: Do you still feel pain?
Patient: Yes, May head still hurts a
little bit, and I have
headache. But my leg is better
Doctor: What about your eyes? Can
you see clearly?

Patient: My eyes were a little bit blurry

yesterday, but they are fine
now.
Doctor: Good, I will give you
Adopted fromhttp://www.wordpress.co.id painkiller later. I will check on
you again.

2. Dialogue II
m
A patient is walking toward the reception area.

Assistant: Good morning, Mr.

Anderson, How are you this
morning? I hope you’re
feeling better
Patient : I’m fine. I took a pain pill
this morning and I’m much
better now.
Assistant: That’s good. Have a seat.
The doctor will be with you
Adopted fromhttp://www.photoselter.com in a minute.
Patient : All right.

Patient Relation and Workplace Communication

m
 3. Dialogue III
The medical admission is greeting a new patient

Admission: Good afternoon Sir. How

can I help you?
Patient : I want to check up. I have
a headache. Where should
I go?
Admission : Here we have a GP
(General practitioners) and
a specialist. Which one do
you want to choose, sir?
Patient : I want to see a general
practitioner.
Admission : As you can see, there is
still a line. Please take
queue first. We will call
Adopted fromhttp://www.photodune.comm you later. Please take a
seat and wait patiently.
Admission : Queue No.23. (Calling the patient. excuse me sir, have you been
here before or is this for the first time?
Patient : This is the first time.
Admission : If this is the first time, may borrow your identity card, sir?
Patient : This is my ID.
Admission : Thank you sir I bellow this ID to be copied.
Patient : Alright, thank you.
(Adopted from https://www.englishcafe.co.id)

4. Dialogue IV
The medical doctor is greeting to patient in office.

Doctor: Hello! What can I do for

you?
Patient: Good morning, Doctor. I am
not feeling well.
Doctor: What seems to be the
problem?
Patient: Well, I have a bad cough and
a sore throat. I also have a
headache.
Doctor: How long have you had
these symptoms?
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m
 Patient: About three days now.
And I’m really tired, too.
Doctor: Hmm. It sounds like you’ve
got the flu. Take aspirin every four
hours and get plenty of rest. Make
sure you drink lots of fluids. Call me if
you’re still sick next week.

(Adopted from
https://www.mobile.sederet.com)

E. EXERCISES

Exercises 1. Please, choose one of five situations. Students should make

conversation with following of the greeting.

 Waiting room
 Office
 Canteen
 Reception area
 Road

After you made it, you should analyzing your dialogue with the following
question

1 What is the title of the dialogue?

2 Who is the dialogue?
3 Where is the situation used?
4 What is the expression of greeting using in the dialogue?
5 When the situation happened?
 Exercises 2. Read the dialogue. Fill in the blanks with the expressions in
the box. After checking your answers, practice the dialogue with a
partner.

 Come on in.
 Step on the scale here.
 Open your mouth.
 Follow me, this way.
 How are you felling today?
 Close your mouth slowly and don't bite the
thermometer.
 Let's take your height. Would you take off your shoes?
 We'll have to take your weight first.
 You can hold it with your fingers.
 It's 100.20F.
 Hundred and eight.
 Five-two and a half.

Assistant : Good morning 1. .

Patient : I’m fine.
Assistant : Dale Horton?
Patient : Yes?
Assistant : 2. .
Patient : Thanks.
Assistant : Over here.3. .
Patient : All right.
Assistant : 4. .... .
Patient : I've gained a few pounds!
Assistant : Only two. That's normal when you quit smoking. Now,6.
?
Patient : Sure.
Assistant : OK, let's see...7 .
Patient : Good. What's next?
Assistant : Well, we'll have to take your temperature.
Patient : Okay.
Assistant :8 Have an s,'
Patient : Thank you.
Assistant : Now, 9 .
Patient : Ah....
Assistant : 10 .
Patient : Hum mm.
Assistant : 11 I’I takes it out in 2
or 3 minutes.
Patient : Uh-hum.
Assistant : ...okay, let's see.12 the doctor will be with you in a
minute.
 REFERENCESS
Shaabeb, M. (2010). The Speech Act of Greeting. Retrieved from
https://www.researchgate.net/publication/
314245425-The-Speech-Act-of-Greeting-A-Theoretical_Reading
Saputra , A. (2017). Pengertian Contoh dan Penjelasan Greeting Dalam Bahasa
Inggris. Retrieved From http://www.belajardasarbahasa inggris.com/2017
/08/13/pengertian-contoh-dan-penjelasan-greeting-dalam-bahasa-inggris-
terlengkap/
Mardiana, H. (2017). Contoh Percakapan Bahasa Inggris di Rumah Sakit . Retrieved
from http://www.englishcafe.co.id/contoh-percakapan-bahasa-inggris-di-rumah-
sakit-beserta-artinya/
Mceanthy, D. (1993). Patient Relations and Workplace Communication, San
Francisco.