Professional Documents
Culture Documents
Design Alternatives
Design Alternatives
Katharine Hochstedt
Jennifer Tsan
Drew Peeples
Maximillian Norwood
Introduction
for students with special needs. Research has shown that providing teachers with a “communal
learning experience” (Rix, 2009) and employing co-teaching (i.e. having both general and
special education teachers work together in the same classroom) can provide effective support
for special needs students, including within the context of collaborative learning. Implementing
methods such as “floor control” into collaborative experiences has also been shown to benefit
special needs students’ comprehension of tasks (Cress, 2011). Our e-learning platform will
foster collaboration between co-teachers to address lesson plans, teaching strategies, and issues
with individual students. Classroom teachers are our primary users for this design and they will
be taught how to facilitate CSCL with their students, who have identified as our secondary
users.
1
We have identified three “phases” of tasks to be completed by primary and secondary
users. In the first phase, teachers will set up lessons and activities for student which could
include reviewing past student results, discussing strategies with co-teachers, or setting up
“floor control” and related mechanisms to assist special needs students. In the second phase,
students will participate in these collaborative activities in classroom groups. In the third phase,
teachers will review the activities completed by students and discuss the outcomes and future
plans.
We chose to work with VMT as our base system since it has been around for years and
established research has shown that it is effective for promoting CSCL in a math context. There
are many strong points to using VMT. A large user base demonstrates that there are many
people who enjoy the benefits it offers. VMT relies on features which many users will find
familiar, such as text chat and shared whiteboards, which will make it easier for students to
familiarize themselves with the tool. Many items which we would need to include, such as text
chat, shared objects, and deictic referencing, are already supported within VMT. Most
important to our project is the fact that VMT is designed specifically to be a collaborative
learning tool. Since its introduction as an adapted AIM chatroom, VMT has been iteratively
improved and customized to address real problems faced by the collaborative groups using it
(Stahl, 2009). The result is a system which has been continually studied and adapted to best
fulfill the objectives of collaborative learning, as well as the objectives of our project.
2
In order to assist special needs learners in social skill development, a key instructional
objective of our design is to build interpersonal skills for special needs students through the use
of CSCL. Before students engage in CSCL, it is important that teachers facilitate group-building
collaborative activities that can help learners relate to one another. An activity like the
students comfortable with one another while using critical thinking and problem solving
techniques. CSCL for special needs learners can be difficult for educators to facilitate, so the
group needs to collect data and determine what steps need to be taken for successful CSCL.
There are many criteria that will ensure the success of the system. We will provide an
intuitive user interface that can support the needs of many users. Simple summaries of students’
progress is easily accessible to all users (teachers, students, and parent). The effectiveness of the
system will be determined by user studies in between iterations. Users will be able to
communicate and collaborate between users of their own type as well as other types. Finally,
We broke down the design items by the type of user that will need or benefit from them:
● For teachers: Text chat, whiteboard, and other shared objects they can work with.
3
interface where they can manipulate settings on upcoming assignments, down to specific
groups or students. Interface where they can access chat/whiteboard recordings from
past assignments. A dashboard where they can view each students’ progress and add
○ Text chat: with this feature teachers can communicate with each other, students,
and parents. They can discuss the students’ progress both in and out of the
since they can decide when they think the students need interventions. The text
chat can also allow them to speak with each student individually if the teacher or
student has concerns about the progress. Finally, teachers and parents can
message each other in a simple interface so parents know how their children are
useful for them to be able to write down steps and draw figures. By allowing the
teachers to have access to this feature, they can watch the students solve the
problem and possibly intervene if they stray too far from the correct path. They
can also manipulate the items in the shared space in case they need to
○ Shared Objects: Another useful feature for the teachers to have during the
4
is, it is quicker for the teachers and students to be able to manipulate objects such
as basic shapes, lines, and tables. Teachers can use these objects to demonstrate
concepts and present examples to the students. The preset objects will reduce the
time and frustration it may take to draw such objects using a mouse and it will
images in the whiteboard from the chat. This can be used to leave deictic
referencing is especially important for special needs students since it can easily
with an interface where they are able to create new assignments and be able to
specific groups or students. In a co-teaching setting, the co-teachers can use the
○ History Interface: Teachers will use this interface to reference any past
Student assignments will be saved in a folder for each individual student, and the
5
chat/whiteboard recordings will be saved in folders according to students’
groups.
○ Dashboard: In the dashboard the teachers can view each team’s and student’s
profiles. The profiles will contain information about the students’ progress on
their assignments as well as how well they did on each completed assignment.
The teachers can also write notes to each other about any concerns they see
● For students: Text chat, whiteboard, shared objects. All items should be recorded and
○ Text Chat: Students will use text to communicate within the program, whether
easily look back at previous parts of the conversation and reference them in
current discussion. The use of text and chat logs will also be helpful for special
needs students, who could benefit from the ability to revisit past details and
manage the pacing of the discussion. The use of student text chat also benefits
teachers, as it gives them an easy way to review conversations and assess how
6
○ Whiteboard: Whiteboards will help students with expressing ideas, working
through problems, and sharing work with other group members. There is also
include pen/brush tools for freehand drawing, text entry tools, and shape tools,
although we may find other tools through testing which may be helpful to have
in this space.
selection of shared objects which are relevant to the math activities being
completed by students. These could include, but are not limited to, tables, 2D
and 3D shapes, and diagrams of problems. Like whiteboards, these objects could
such as a cell from a table or a side of a shape, and bring those references in to
● For parents: Text chat (with teachers), shared objects (with teachers) such as student
○ Text chat: Parents will use the text chat feature to communicate with the
teachers. Texts from teachers can give parents updates on how the student is
performing by messaging what the students does in the class and giving possible
7
suggestions for student success. This feature allows the parents to keep up with
their students’ progress and the any other issues they face in school and in the
classroom. The value of the text chat in this design is that it allows an instant
and straightforward contact with the parents on what’s taking place in the
classroom. This format is often seen in apps such as Class Dojo (Williamson,
2017). The parents of special need students will be able to appreciate using text
chat in the classroom through conversations with the teacher relating to the
concerns of their special need students’ growth while participating in the VMT
project
○ Shared objects: Parents would have a way to view their students outcome from
system used by the teacher to communicate with the parents. When the chat log
is used to check on the progress of the students, there should be outlines that are
easy for students, teachers, and parents to recognize. The artifacts can range from
used to teach the special need students’. In addition, from the conversations with
the teacher, parents should be able to understand what was covered in the
tables/artifacts that the teacher has presented pertaining to the students’ works.
8
Difficult Items:
● Creating custom workspaces for individuals and groups within the same classroom for
● Ensuring that features are accessible to students with a large range of disabilities. We
cannot anticipate what disabilities and challenges each classroom will be facing.
○ Some of the features that are good for students with specific disabilities may be
unnecessary for students without those disabilities so we will have to have the
Potential Tradeoffs:
● Creating collaborative systems for both students and teachers is a big undertaking. Are
we spreading this too thin? Is it worth focusing just on teachers and helping their
collaborative co-teaching efforts, and omitting the student interface altogether (or vice
versa)?
● Should the student-side of this system require that each student use a computer, or
should it be 1 computer per group? Going along with what was mentioned in the
“Difficult Items”, more individual users could mean more time spent by the teacher
customizing materials for them. We should consider options which balance this time
spent.
9
● Having too many features may lead to the interface being too cluttered and could
user experience?
Design Options
After reviewing the uses and requirements of our design, we have created four options to
consider. These options are divided by the main target audience: two options are heavily
focused on student collaboration, whereas the other two options are heavily focused on teacher
collaboration. When considering the tradeoffs of our design, we quickly realized that our
original vision of creating a system to foster collaboration for both students and teachers could
be overly ambitious. We believe that an important question for this project is how much
involvement each audience should have in the final experience, and these options reflect
For the two student-focused systems, we are creating two different options to support
settings where every group member has their own computer and settings where the group is
working around a single computer. Although our original vision was to create a system where
every student would be working from their own computer, we recognize that some classrooms
may have limited resources which would prevent this type of experience.
Resource limitations were also a main consideration for our two teacher-focused
options. The first teacher-focused option is intended for classrooms where there are multiple
10
co-teachers, and is focused on fostering intimate collaboration between those co-teachers. Our
research has shown that co-teaching provides positive results for inclusive classrooms, so we
absolutely want to explore ways to help co-teachers collaborate. Our hypothesis with this
will help them improve their teaching approaches with special needs students. However, we
acknowledge that not every inclusive classroom has co-teachers; resource limitations at schools
can certainly prevent classrooms from having more than one teacher available. With this in
mind, our fourth design option is intended for teachers who do not have a co-teacher available.
This design would allow teachers to collaborate with peers outside of their classroom (such as
within their department or school district) to learn and develop strategies for handling special
needs students.
11
Option #1: Student-Focused System for 1:1 Computer Settings
Rationale/Advantages/Disadvantages
collaborative learning for students with special needs, our original vision was something
which every student would use on their own computer. A 1:1 computer setting provides
a natural opportunity to customize and tailor experiences for individual students, as each
Within the context of an inclusive classroom, the main advantage of this option
is that students with special needs can adapt their individual interfaces to accommodate
their needs without interfering with those of their group mates. Furthermore, this option
offers the potential for teachers to modify activities for individual students if they feel
the student would benefit (see the “Sample Scenario” for an example). This could
include adding more specific instructions and tooltips, changing the pacing of the lesson,
or intervening as a facilitator during group activities. Ideally, this option would support
the individual needs of every student and provide them with a comfortable experience.
A secondary advantage of this 1:1 option is that the process of monitoring and
contributing from their own computers, teachers could easily identify from the logs who
12
The main disadvantage of this option is the overwhelming amount of
customization that could be required. Teachers may not simply have the time to manage
the experiences and settings of individual students for every VMT session. Many
inclusive classrooms also serve students with a vast range of disabilities. In order to
create a system which could adapt to the needs of any individual student in the class, our
design team would also need to consider features supporting this vast range of
disabilities. This could add a substantial amount of time to the design and development
process.
online; some may favor in-person collaboration, or some may prefer not having any peer
interaction at all. With this option, there would be no alternatives for that type of
student to complete the activity, and as a result this student may be less motivated and
13
Illustrations
14
15
16
Sample Scenario
Joe is a student with a cognitive impairment and often struggles with using
computer programs within the classroom. Throughout the year, his co-teachers have
realized that Joe performs better when he receives reminders of how to use certain
features on top of the normal instructions for the activity. In their next VMT session,
Joe and his group are asked to solve for X and Y in an equation. Knowing that Joe
benefits from more instructions, the teacher also includes a message for Joe suggesting
that the whiteboard feature would be helpful for working out the problem. The teacher
also adds instructions on how to create a new whiteboard within the program so that Joe
can quickly be reminded of how this feature works. When using the VMT program, Joe
and his teacher also adjust his settings so that the text on the screen is easier for him to
After the activity is completed, Joe’s teacher reviews the chat logs and
whiteboards from the group. The teacher looks for key interactions, problems, or
improvements within the group. From these insights, the teacher considers strategies for
17
Assessment
We plan on assessing both students and teachers regarding the design of this
option. For students, we will begin with a survey of all students within the classroom as
a general gauge of design impressions and issues. With the survey, we hope to identify
how students feel about the design and which features they liked/disliked. We would
also like to interview individual students, particularly those with special needs, to gain
further insight on how they are using the program and how we may need to further adapt
the design. For teachers, we will conduct interviews to discuss their feelings on the
program and how they feel the program is impacting their classroom. We believe that
interviews are most valuable for teachers because this audience is comparatively small
and the interview will give teachers more opportunity to talk about the unique
Option #2: Student-Focused System for Groups Working Around a Single Computer
Rationale/Advantages/Disadvantages
working around a single computer. Although the original idea was for every student to
have access to a computer, we realize that there are many schools that do not have
enough computers for every student in a classroom. Therefore, the main advantage of
18
this scenario is that most schools should have enough technological resources to be able
to use VMT.
There are also some disadvantages to this scenario. The first is both for us as
designers and for teachers. The disadvantage is that we will not be able to collect metrics
of the students’ individual progress. Any chat messages that are sent or work that is
completed on the whiteboard belongs to the group. Unless they specify, we will not
know which student made which actions. This makes it more difficult to assess the
The next disadvantage is that the students may not be able to contribute to the
assignments equally. If there are students that are more passive, they may not be able to
get control of the keyboard and mouse or even contribute their ideas to solve the
problem. To prevent this teachers should remind the groups to switch control of the
keyboard and mouse after a set time period. Additionally, the teachers may need to sit
down and talk to each student individually to assess how the student feels about his/her
difficult for all students to see the screen. This may be less of a problem if the students
explain their thought process and switch control regularly but if the group isn’t talkative
and has one or two dominating members, teachers may want to consider intervening.
19
Finally, we will not be able to support each student’s individual needs through
the interface. Since it is unlikely that the groups will be homogenous in terms of the
makeup of the students, it may be more difficult for us to design an interface that will fit
Illustrations
20
21
22
Sample Scenario
my their teacher in VMT math. The group is made up of four students: Joe, Maria,
Devon, and Ashley. Joe is a student with a cognitive impairment and often struggles
with using computer programs within the classroom. The teachers, Mrs. Smith and Mr.
Taylor were also in the chat room watching the student’s progress and lending support
when necessary. Knowing that Joe was in the group, Mrs. Smith reminded the group to
use the whiteboard and Mr. Taylor encouraged them to take turns being the person in
23
control of they keyboard and mouse. The group starts working on the assignment but
seems to have trouble getting past the first step so the teachers talked to each other on
their own chat and decided to send the students a hint. With this hint the students were
After the completion of each assignment, Mrs. Smith and Mr. Taylor review the
logs of the session, including the chat and whiteboard. Then they discuss Group Alpha’s
performance on the assignment, how many hints they used, and how they seemed to
have progressed since the last assignment. In addition, the teachers take the time to have
a student-teacher conference to assess how each student seems to feel about his/her
progress. They found out that Joe is feeling more comfortable with the concepts and
even feels more confident about using the program since his group members talked him
through it.
Assessment
In order to fully assess whether the system is effective and user-friendly, we will
survey and interview both students and teachers. The surveys will contain questions
about the enjoyment they found from using the interface as well as whether they
believed it was useful for the tasks they needed to complete. The interviews will allow
us to obtain more in depth answers and gain more insights on the users’ expectations and
allow them to express their ideas for improving the design. In addition, we will view
24
usability tests with both groups of people, especially students with disabilities. We will
have many users complete a series of tasks while thinking aloud. We will take detailed
notes on items where the interface fails to give the necessary support to the user. From
there we will continue to improve our design and cycle through an iterative design
Option #3: Teacher-Focused System for Co-Teachers Working in the Same Classroom
Rationale/Advantages/Disadvantages
Advantages
Disadvantages
● Since this is focused primarily on the co-teachers, this could lead to some issues
25
Illustrations
26
27
Sample Scenario
Chris is a teacher of an inclusive classroom and Sherry teaches Algebra. The two
of them have teamed up as co-teachers for a math lesson in Chris’ classroom. They both
have little experience in co-teaching, and are unsure which methods would be effective
in teaching Chris’ students. They have decided to use our program to learn how to
facilitate this classroom, and have a space where they can easily keep track of students’
progress and assignments. Chris and Sherry agree that alternative teaching would be
most effective for them because Chris can focus on the majority of students whereas
Sherry will teach the students who have the most difficulty learning Algebra since she is
28
a specialist in the subject.
The teachers set the students up on the VMT program and conduct the class.
After the class, the two of them come into the system to analyze the students’ work.
They determine that Jeff, who originally was being taught in Chris’s group, should
instead be moved to Sherry’s group because he seems to be having difficulty with basic
Algebra. The two of them complete another session using alternative teaching, but come
to the conclusion they should try another co-teaching approach. They settle on one
teach, one assist because they come to the conclusion Sherry is better at teaching
Algebra and Chris would be put to better use by providing individual support to students
Assessment
Surveys for students will gather data on their perspectives on the usefulness of our
system. We want to know what they think about the system especially how it has
impacted their learning. Interviews for students will be a way to have students further
For teachers, our survey is taken from the Friday Institute’s School Technology
Needs Assessment, and the questions that will be used are from Sections III. Teaching
and Learning and IV. Impact of Technology. The survey’s questions are focused on
29
teacher’s incorporation of technology in their curriculums (i.e. “My lessons include
learners (i.e. “Technology has helped my students become more socially aware,
confident, and positive about their future”). Contextual interviews will be conducted on
the educators by observing their class and commenting on their instruction. These
interviews will last approximately an hour and a half and will be concluded with a brief
wrap-up where the interviewer will share their observations with the teachers.
Rationale
Typically, teachers work alone in the classroom, but there are many challenges
faced in the classroom when there isn’t a co-teacher present. A classroom that has
students with special needs faces additional obstacles. All special needs students have an
progress, and learning. Teachers without co-teachers may need to manage their
classrooms differently. They may need additional training on learning various ways to
educate special needs by using diagrams, graphics and pictures to augment what they are
saying in words; this strategy benefits the visual and auditory learners at the same time.
The challenges of teaching the students with learning disabilities can be mastered by
30
modifying the way in which information is presented. The VMT project can be an
effective math teaching method in classrooms without co-teachers. The list below shows
advantages and disadvantages that teachers should be aware of as they go into the
classroom. This potential for an open and free interaction encourages individuals to be
agentic, and thereby encourages the group to support the individuals and stimulates
students to act like mathematicians, exploring together the math worlds they project
(Stahl, 2009). VMT chats within sessions create something unique and promising: an
online world where students can take control, define problems, respond to each other
and then explore the problems of their own making. In this way they behave more like
Advantages
● Teacher makes the rules and posts them for all students
Disadvantages
31
● Teacher instruction can be boring for students. Their minds may wander, and
● Teachers may have to attempt to manage all students’ activities at once, which
can be difficult when students are working on different stages of the same
project.
● Some students prefer to work alone, so group work can become problematic.
Illustrations
32
Option #4 Student Dashboard
33
Option #4 Administrative Dashboard
Sample Scenario
Lance Lot, a high school teacher, just received three Individualized Education
Plan’s (IEP’s) from the school counselor in regards to Steve Alston, Danielle Waite, and
Marvin Gaye. As Lance reviewed the three IEP’s he found that these students have one
thing in common, they like math. The teacher puts these three special needs students into
the same group to work on math problems and evaluates which level these students are
on. As the students work on their assignment, they became distorted due to the fact that
they have not worked in a group before. The teacher does not have a co-teacher, so will
have to address this issue while continuing to keep the rest of the class up to speed.
34
Through the use of our program, the teacher will be able to successfully offer group
interactive skills to those special need students. The teachers’ responsibility is to collect
all paperwork and other types of data. These students will participate in the VMT
project. The teacher will evaluate the students VMT project through math quizzes.
Through collaboration, students will create online flashcards and a wiki document on
Assessment
parents, and teachers. While the teacher is evaluating the students group activity in
helps bridge the gap between the special need students and other students. Using
the teacher learning and development process. Through the lessons developed by Lance,
he can also measure how effectively the three students are collaborating, by their
Checklist for Group Skills sheet can be used for students to evaluate group members at
the end of the lesson. Measuring teachers performance is meaningful when they are
35
based on multiple ratings and clear teaching strategies in the formative growth process
when working with those students in need (NEA, 2000). To have a clear and accurate
feedback based on standards for teaching and student learning that are comprehensive
and transparent would have a tremendous impact on the teachers’ practice (NEA, 2000).
This feedback is suppose to be welcoming and useful towards the teachers’ development
as they teach (NEA, 2000). The tools mentioned in the sample scenario may be more
like communication media than like a hand calculator— they do not simply amplify
individual cognitive abilities, they make possible specific forms of group interaction
(NEA, 2000).
A Google Slide deck showcasing Group Alpha’s design options can be found here.
Usability
Below are the original requirements copied from our Design Needs and Requirements
Teachers:
1) Must be able to communicate freely with co-teachers, both through text chat and
object/whiteboard manipulation.
36
2) Must have a high degree of control over the content of student activities (e.g.
3) Must be able to see and review data from student activities, including but not
stored long-term so that teachers can go back and monitor progress over time
conversations. This will be helpful for monitoring the progress, needs, and
Students:
1) Must be able to see and use the activities customized by their teachers. In other
words, there should be a 1:1 relationship between what the teacher shares with
the student and what the student uses for the activity.
2) User interface should comply with section 508 standards (Section 508 Law, n.d.)
and should include options for changing the usability of the interface for
individual students. These options could include closed captioning, support for
screen reading tools, ability to change text size, and ability to change interface
color schemes.
37
Based on our review of design alternatives, we believe that no changes need to be made
some way. Although each option applies these requirements differently (i.e. the amount of
student data a teacher has access to between options #1 and #2 will differ), we still believe the
Next, you will see the original list of usability criteria we created for the Design Needs
1) Intuitive user interface - the user interface of the system should be intuitive to use for
all levels of users. This is especially important because there will likely be minimal
training time for teachers and students and probably no training time for the parents.
2) Simple summaries - when the users log in to check on the progress of the students,
there should be summaries that is easy for students, teachers, and parents to understand.
The displays can range from graphs of the students’ progress to paragraphs written by
the teacher.
3) Flexible - based on the contextual analysis, the developers should design the system in
such a way that it supports the needs of as many users as possible while still keeping
everything simple.
4) Effective - the development of this system should be completed iteratively, with user
studies between each iteration. In addition to testing the usability of the system, we
38
5) Support many types of collaboration - each type of user should be able to
communicate with users of their own type as well as users of other types. The only
exception may be parent to parent communication. It is unlikely that parents will need to
communicate with other parents. The requirements for these interfaces can be found
6) Perspectives - since there are three types of users and each type of user has a specific
need and will perform specific tasks, there should be a different perspective for each
user.
Like the design requirements, we also believe that these criteria should remain
unchanged after reviewing our design options. We found that these criteria are important to
each of the four designs, and that each design incorporates functionality which will achieve
39
References
Cress, U., Wodzicki, K., Bientzle, M., & Lingnau, A. (2011). CSCL for intellectually disabled
pupils: Stimulating interaction by using a floor control mechanism. International
Journal of Computer-Supported Collaborative Learning, 6(2), 307-321.
NEA Foundation for the Improvement of Education (2000). “Engaging Public Support for
Teachers’ Professional Development.” Washington, D.C.: National Education
Association. www.nea.org.
Rix, J., Hall, K., Nind, M., Sheehy, K. & Wearmouth, J. (2009) What pedagogical approaches
can effectively include children with special educational needs in mainstream
classrooms? A Systematic literature review Support for Learning. 24(2), 85-93
Stahl, G. (2009). Chapter 16: Designing a mix of synchronous and asynchronous media for
VMT. In Stahl, G. (2009) Studying Virtual Math Teams. New York, NY: Springer. p.
295-310.
40