The document is a class test for a Business Communication course that contains 6 questions worth a total of 50 marks. It asks students to define key communication terms like communication, grapevine communication, feedback, and encoding and decoding. It also asks students to identify examples of different types of communication channels and barriers to listening. Finally, it contains questions about justifying that communication is a two-way process and explaining the types of listening and formal channels of communication.
The document is a class test for a Business Communication course that contains 6 questions worth a total of 50 marks. It asks students to define key communication terms like communication, grapevine communication, feedback, and encoding and decoding. It also asks students to identify examples of different types of communication channels and barriers to listening. Finally, it contains questions about justifying that communication is a two-way process and explaining the types of listening and formal channels of communication.
The document is a class test for a Business Communication course that contains 6 questions worth a total of 50 marks. It asks students to define key communication terms like communication, grapevine communication, feedback, and encoding and decoding. It also asks students to identify examples of different types of communication channels and barriers to listening. Finally, it contains questions about justifying that communication is a two-way process and explaining the types of listening and formal channels of communication.
Subject Name: Business Communication Full Marks – 50 Time: 2 Hour Answer Question No. 1 which is compulsory and any Three from the rest. The figures in the right-hand margin indicate marks.
1. Answer the following. 2 X 10
a. What do you mean by Communication? b. What are the types of Listening? c. Define Grapevine Communication. d. What is Feedback in Communication? e. Give an example of Horizontal Communication. f. A business proposal from the Branch Manager of a company to the Managing Director of the company is an example of ________________ Communication. g. What is Physical Barrier to Listening? h. What is Listening? i. What is the difference between Encoding and Decoding in Communication? g. _______________ formal channel of Communication flows in all directions.
2. Communication is a two-way process. Justify?
10* 3 3. What is Listening? What are the types of Listening.
4. Explain Formal Channels of Communication.
5. What is Listening and Hearing? What are the differences between Listening and Hearing.