Spencer E.E.

Ross
2415 S Pecan Drive • Chandler, AZ 85286 • spencer.earlross@gmail.com • (480) 375-8640

——————————— Experience ———————————

Baseball Umpire, 2012 - 2016

Chandler National Little League, Chandler, AZ

 Umpire for Chandler National Little League for 4 seasons, Spring and Fall Baseball
 Responsible for holding pre-game meeting with Managers to discuss rules and flow of the game
 Responsible for making calls related to the game and dealing with Manager questions and concerns
 Have to manage the self-assignment online process to umpire a game

Customer Service Representative, 2015 –2017

Beauty Brands, Chandler, AZ

 Handled Cash amounts upwards of $800 dollars a day

 Communicated nonstop with costumer’s on policies as well as making recommendations
on products

Shift Manager, 2017 – Present

Beauty Brands, Chandler, AZ
 Was promoted to shift manager at the beginning of summer 2017
 Regularly in contact with Home Office, learning and assisting in making changes to the
store I work at
 Ensure that costumer’s expectations are met within the realm of the store policies
 Often deal with troubled costumers, resulting in the need to diffuse multiple situations
 Training any new hire on registers, product knowledge, and restocking product.

Other Experiences:

 Volunteer Best Buddies Program

 Teacher Aide for Special Education class Bogle Junior High - 2011

————————————Education and Training——————————

Freshman: Northern Arizona University, Flagstaff AZ 2016 – 2017
Current: Chandler-Gilbert Community College, Chandler, AZ 2017-Present
Graduate: Hamilton High School, Chandler, AZ 2012 - 2016
Umpire Training: Chandler National Little League, Chandler, AZ 2012, 2013, 2014

————————————References——————————
Available upon request