Professional Documents
Culture Documents
Blaszczyk - Stephanie - Theme Meal Report, 09-09-18
Blaszczyk - Stephanie - Theme Meal Report, 09-09-18
Blaszczyk - Stephanie - Theme Meal Report, 09-09-18
MEAL REPORT 1
Stephanie Blaszczyk
Cohort 5
Theme Meal
August 2018
THEME
MEAL
REPORT
2
Table of Contents
Introduction……………………………………………………….……………………….4
Planning ……………………………………………………………………..……4
Analysis ………………………………………………………………...…………6
Methods………………………………………………………...………………………….6
Planning …………………………………………………..………………………6
Meal Prep…………………………………………...……………………………10
Execution ……………………………………………...…………………………11
Analysis……………………………………………..……………………………14
Results…………………………………………...……………………………………….14
Survey Assessment……………………………….………………………………14
Discussion…………………………………………………………….………………….20
Conclusion……………………………………………………………………………….22
Recommendations………………………………………………….…………………….22
References…………………………………………………………………….………….24
Appendices……………………………………………………………………………….25
THEME
MEAL
REPORT
4
Introduction
The aim of this project was to plan, organize, and execute an Italian themed meal
Blaszczyk and Brittany Moran, were responsible for the planning, production, execution,
and analysis of the meal from start to finish. There are many demands that come into
planning a meal and executing it, most importantly being customer satisfaction (Gregorie,
2016). To each of the demands that play a role in this customer satisfaction, it can be
difficult to build a meal that is successful. That being said, the task is critical for locations
that aim to capture return visits. Concepts must pick and choose their menu mix wisely
and are doing so by employing different approaches to the balancing act within each meal
Requirements for the menu of the theme meal required two main entrees, one
meat and one vegetarian. Additionally two sides were to be served, one starchy and the
other a green vegetable. The final items chosen for the meal consisted of a rosemary
chicken drizzled with a balsamic vinaigrette glaze, vegetarian chicken topped with a
ratatouille stew, garlic parmesan green beans, carrots with fennel, and roasted red
potatoes.
Planning
The first step to planning a themed meal is to develop a menu that is receptive to
the population it is aiming to serve and cost effective. The crux is more specifically
planning the menu around the desire and satisfaction of customers (Gregorie, 2016). For
this theme meal, the menu items had to follow an Italian theme, but also be alluring to a
southeastern population. Food preferences, which are the degree of liking a customer has
THEME
MEAL
REPORT
5
for foods (Gregorie, 2016) are necessary to target. The items that were chosen for this
meal were selected based on an Americanized Italian menu. Items that are foreign or
After planning the menu, the project must be organized. This part of planning can
production of a specific meal (Gregorie, 2016). This was the tool used in implementation
of this project (Figure 1.1). This schedule was beneficial in accounting for all steps
interdisciplinary team. The kitchen is ultimately responsible for cooking and serving the
final product, but before this can take place, all teams in the foodservice operation must
was developed in the planning process to verify that all teams are effectively connected.
Such as the purchasing and ordering team knowing the appropriate foods to place in the
order, the amount, what day to do so, and where to have it delivered, so that the chef’s
team has the appropriate amount of ingredients to cook the meal on the correct day.
executing and producing a meal in the way that was predetermined in the plan, there is a
Analysis
Analysis is used to determine success. By analyzing the theme meal, the hospital
can see if the product is beneficial to introduce to the permanent menu. The interns were
able to measure the success of their project through their financial and satisfaction
analysis. Businesses can use analysis as a tool for further research and design if they
Methods
Planning
The first steps that the interns had to take in order to execute the theme meal was
to brainstorm ideas for a theme, and develop a production schedule to follow to ensure
successful execution of the meal (Figure 1.1). Each intern chose two ideas with two
entrée ideas and two sides. After interns Brittany Moran and Stephanie Blaszczyk
compared ideas, they met with Chef Manager Eric Foster to research and design the
theme meal. While Brittany and Stephanie pitched their idea of a Southern themed meal,
the idea started to evolve, and with the assistance of Eric, an Italian theme was chosen.
The interns began collecting their recipes to provide electronically to Eric. Once
these documents were sent, Brittany and Stephanie met with Nutrition Services
Operations Assistant Manager Mark Seckler. Mark took the interns into the catering
kitchen in order to do a trial run of the original recipes. These were for rosemary chicken,
silky roasted bell pepper pasta with zucchini and basil ribbons, Italian carrots, and Italian
green beans (appendix I). The team did not trial run the green beans and carrots, due to
the simplicity of the recipe. Contrarily, they did trial the rosemary chicken and silky bell
pepper pasta. The pasta sauce that was made with tofu was discarded, due to the fact that
THEME
MEAL
REPORT
7
Mark believed that it would not sell. The chicken also came out bland. Eric then assisted
in creating a recipe for a marinade that was later scaled to match the amount needed for
the meal.
Based on the results of the recipe trails, another meeting was scheduled in order to
try the marinade, as well as test the replacement vegetarian option. This was a ratatouille
stew that was used as a topping for the vegetarian chicken patties that the hospital sells.
This trial went much better and Eric then scaled both recipes. The interns took the recipes
to Alyssa Thompson. Alyssa then entered the recipes into CBORD. These recipes are
placed in the system using a recipe input form (Appendix A & C) that was filled out
using key names located in CBORD. Abby Cobb was also contacted at this time in order
to place the names and prices of the entrees and sides into the register for the day of
theme meal.
The final steps before the actual execution of theme meal were purchasing,
developing the poster for theme meal day, and creating a survey for sampling to collect
data on the acceptability of the final product. Ordering consisted of bringing an order
sheet to the stock room. Eric filled out the sheet that contained the product numbers,
quantities, and day that the items needed to be delivered by and sent it to be ordered.
This same week, the interns developed the poster that would be displayed the day
of the meal, in order to inform the cafeteria guests of the event when they came in, as
well as attract them to come try samples of the entrées (Figure 1.2).
THEME
MEAL
REPORT
8
Production Schedule
Figure 1.1
The poster needed to be visually appealing, concise, and easy to understand. The
interns chose to make one poster display the theme, date, time, and place. The other
poster included the menu and small descriptions of the meal that was being served. These
THEME
MEAL
REPORT
9
were created using Microsoft word and a picture that was an unlicensed photo from
Posters
! !
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!!
Figure 1.2
The survey that was created was on a scale of one to five. One being strongly
dissatisfied and five being strongly satisfied. The survey measured appearance, texture/
Figure 1.3
THEME
MEAL
REPORT
10
Meal Preparation
Following the weeks leading up to theme meal day, the interns executed the actual
meal with the help of the kitchen staff and chefs. The day before prep day, the interns
checked the kitchen to ensure that all of the ingredients were ordered and easy to locate.
The next day, Brittany and Stephanie spent the afternoon preparing the marinade
for the chicken (Figure 1.4, Bottom Left) and placing the chicken on speed racks in order
to thaw overnight. There was limited early preparation involved in this meal due to the
fact that the recipes were simple and the items are products that the kitchen is familiar
with preparing.
On theme meal day, the interns arrived at the Hospital at seven o’clock in the
morning to begin preparation of the meal that was scheduled to begin at eleven o’clock in
the morning. The first step that was done was putting the thawed chicken into the
marinade. Due to the fact that wine takes about four hours to penetrate chicken, this
needed to be done immediately. After this, the ratatouille stew was made (Figure 1.4,
Bottom Right). This was done in one batch and left to simmer until ten o’clock, to be
ladled over the vegetarian chicken. The fennel was cut and carrots were un-bagged and
mixed into hotel pans to be cooked. The green beans were also panned out for cooking.
The frozen vegetarian chicken patties were put into pans at this time. These pans were
then all placed on speed racks (Figure 1.4, Top Right & Left).
THEME
MEAL
REPORT
11
Figure 1.4
Execution
At ten o’clock the interns went upstairs to set up their taste testing. The cooks
finished preparing the meal (the potatoes were prepared during this time), and it was sent
out to Welch cafeteria, as well as the doctor’s lounges to be served at eleven o’clock.
The sample station was placed to the right of the pizza and pasta station, in order to allow
the interns to plug a chafing dish in to keep the chicken and vegetarian chicken samples
THEME
MEAL
REPORT
12
warm. Samples were placed into medicine cups and placed in half pans in the chafing
dish (Figure 1.5, Photograph 6). For the duration of the meal, the interns took turns
Analysis
At the end of the theme meal, the interns collected their surveys, cleaned up the
sample area and went to the kitchen, Welch café, and the doctor’s lounges to record the
The day after the theme meal the interns obtained the sales report from Welch
Café and the production schedule log (appendix B) from Eric. They then ran a food cost,
sales, and waste assessment on the meal to determine its success. The data from the
surveys was also recorded and placed into graphs for analysis (figure 1.7 & 1.9). Data
was analyzed and a report was generated to display the intern theme meal project.
Results
Survey Assessment
Majority of ratings, including comments, for the vegetarian chicken were satisfied
and strongly satisfied in all categories. Twenty-one surveys were completed for the
vegetarian option. Results are charted in the figure below (figure 1.6), and graphed to
Vegetarian Chicken
Appearance 0 0 4 7 13
Texture/
Mouthfeel 0 0 2 11 11
Flavor 0 1 1 8 14
Overall Liking 0 1 1 11 11
Strongly Strongly
Dissatisfied Dissatisfied Neutral Satisfied Satisfied
Figure 1.6
THEME
MEAL
REPORT
15
Figure 1.7
Majority of ratings, including comments, for the rosemary chicken were also
satisfied and strongly satisfied in all categories. Fifty-six surveys were completed for the
rosemary chicken. Results are charted in the figure below (figure 1.8), and graphed to
Rosemary Chicken
Appearance 0 1 2 22 31
Texture/
Mouthfeel 0 3 0 20 33
Flavor 0 2 2 18 34
Overall Liking 0 2 4 15 35
Strongly Strongly
Dissatisfied Dissatisfied Neutral Satisfied Satisfied
Figure 1.8
Figure 1.9
Rosemary Chicken Survey Comments:
Positive Negative
Very flavorful Maybe a little more glaze
Would like it every day Not rosemary enough
Great taste Use stronger seasonings
Great in texture and moist Rubbery feel- bland
Wonderful Cold
It was very good!
Food taste amazing
Great flavor! Very tender
Very delicious
Good, different
Great, loved it
Yummy soft tender, juicy Love it!
Would buy this in regular rotation
Very good
Great
THEME
MEAL
REPORT
17
Food cost assessment was assessed by taking the servings prepared for each food and
dividing them by two. This is because equal portions were made for Welch Café and the
doctor’s lounges. Due to the fact that doctors lounge is paid for through interdepartmental
exchange of funds, it was not included in the food cost assessment. Food cost per portion
was then divided by sales price to attain the percent food cost per portion. Food cost per
portion was then multiplied by the servings prepared, excluding the doctor’s lounge. This
was the production food cost for each item. These were added together, equaling
$1,101.32 for the total production food cost of the theme meal (Figure 1.10).
Food Cost
Assessment
Servings Prepared
Servings Food Cost Sales % Food Cost Production
Menu Item Less Doctors
Prepared per Portion Price per Portion Food Cost
Loungs
Rosemary
628 314 $1.73 $4.59 38% $543.22
Chicken
Ratatouille
192 96 $2.91 $4.59 63% $279.36
Chix
Parmesan
400 200 $0.65 $2.19 30% $130.00
Green Beans
Carrots with
192 96 $0.69 $2.19 32% $66.24
Fennel
Roasted Red
300 150 $0.55 $2.19 25% $82.50
Potatoes
Total $1,101.32
Figure 1.10
Sales Assessment
Sales assessment was done by multiplying the sales price and sales quantity to
calculate sales in dollars. The dollar sales were then added for each item, equaling
Sales Assessment
Menu Item Sales Price Sales Quantity Sales $
Rosemary Chicken $4.59 58 $266.22
Ratatouille Chix $4.59 1 $4.59
Parmesan Green Beans $2.19 56 $122.64
Carrots with Fennel $2.19 17 $37.23
Roasted Red Potatoes $2.19 66 $144.54
Combo $8.50 108 $918.00
Total $1,493.22
Figure 1.11
Waste Assessment
Waste assessment was completed by multiplying pans left by servings per pan to
get portions left. Food cost per portion per item was then multiplied to calculate waste
cost. These numbers were then added for the total waste cost of $373.01 (figure 1.12).
Waste Assessment
Pans Servings per Portions Food Cost per Waste
Menu Item
Left Pan Left Portion Cost
Rosemary Chicken 4 25 100 $1.73 $173.00
Ratatouille Chix 3 12 36 $2.91 $104.76
Parmesan Green
3 25 75 $0.65 $48.75
Beans
Carrots with Fennel 1.5 25 37.5 $0.69 $25.88
Roasted Red Potatoes 1.5 25 37.5 $0.55 $20.63
Total $373.01
(Figure 1.12)
Cost of Labor Estimate
Cost of labor was estimated based on the hours and average wage of employees
utilized to execute intern theme meal. This was done by taking average wage and
multiplying by 1.3, and multiplying it by hours. Labor costs for each position were added
together to get the total estimated cost of labor, $285.58 (figure 1.13).
THEME
MEAL
REPORT
19
The total profit was -$266.96, meaning that cost was incurred by Welch Café to
serve this meal (figure 1.14). This was completed by taking total sales and subtracting
food cost, total waste, and total labor cost to calculate total profit of the theme meal.
Nutrient analysis for this meal compiled from the data provided by CBORD. This
data was recorded for a single portion of each item (figure 1.15). Roasted red potatoes
were not included in this analysis, because the recipe was taken from a pre-existing
Menu Item Kcal Total Fat Sat Fat Carbs (g) Protein (g) Sodium
(g) (g) (mg)
Rosemary 346 19 5.2 2.1 39.1 173
Chicken
w/marinade
(195.033 g)
Ratatouille w/ 264 12.7 0.7 15.8 22.6 613
Chix patty
(218.2 g)
Parmesan 59 2.4 0.8 8.7 2.1 124
Green Beans
(112.9 g)
Carrots 88 4.9 0.7 10 1.3 283
w/fennel
(113.3 g)
THEME
MEAL
REPORT
20
Discussion
Survey Assessment
The survey assessment had an extremely positive outcome. Looking at the ratings
of the ratatouille vegetarian chicken, the total in all categories that were greater than
neutral (satisfied and strongly satisfied) ended up being 86:10, this means that 89% of
total ratings were greater than neutral. With a 10:2 ratio of positive to negative
comments, 83% of people had positive opinions towards the ratatouille vegetarian
chicken. Therefore, it is evident that there was a high acceptability of the vegetarian
The rosemary chicken also yielded positive results. In regards to the ratings of
satisfaction, with a response of 208:16 in ratings greater than neutral (satisfied and
strongly satisfied), 93% of surveyed individuals were satisfied. There was a 15:5 ratio of
positive to negative comments for the rosemary chicken, meaning that 75% of people had
These results were only based on samples of the main entrees, which means that
the acceptability of the entire meal cannot be concluded. Consumers of the meal would
have had to be surveyed in order for the data to fully support the satisfaction of the Italian
theme meal. This data was beneficial to the café, because Eric is interested in introducing
The financial success of the theme meal was negative. The results concluded that
the sales in Welch were less than the amount of money that was spent on the meal and
labor. There are many factors that could have potentially skewed this data. The
THEME
MEAL
REPORT
21
production log (Appendix B) could have been incorrectly documented. This is possible
because towards the end of lunch, Welch started running out of pans of the side items. If
there was improper documentation of how much was made, the waste would have been
inaccurate. Additionally, the cashiers could have been incorrectly ringing up meals. The
sales data accounted for three of the vegetarian chicken patties being sold, but the
recorded waste conflicts with this data. Therefore it is likely that customer’s orders were
The chicken that was left over was also sold at dinner. The reason that this is
important in regards to the financial success of the theme meal is because if the one
hundred remaining portions were sold at $4.59 at night, it would have added an additional
$459.00 of revenue. That being said, the profit was -$266.96, but if all of the remaining
chicken was sold, the profit would have been adjusted to +$192.04.
Now that the acceptability and purchased quantities of the theme meal have been
tested, future adjustments could be made in production to produce less waste. This would
increase revenue. The Italian theme meal would have to be offered additional times to
Nutrient Analysis
Based on the nutrient analysis of the Italian theme meal menu, the rosemary
chicken was high in saturated fat. The ratatouille chicken patty was high in sodium. For
the chicken choosing a different chicken breast or potentially removing the skin from the
airline chicken breast could improve the saturated fat content. In the ratatouille chicken,
adjustments to the recipe could potentially be made to lower the amount of sodium that is
added to the stew topping. The roasted red potatoes were exempt from this analysis
THEME
MEAL
REPORT
22
because the interns did not create the recipe. For the meal there were no particular
options, so attempts to reduce levels of sodium and saturated fat are warranted in future
Conclusion
Overall, the intern Italian theme meal was a success. Based on the data collected,
there was a high level of satisfaction towards both entrée options. While profit did not
reflect the success of the meal, confounding variable may have convoluted an accurate
representation of sales that day. All criteria for the assignment were met and executed.
The interns acquired valuable experience in meal planning, team working, and
coordinating skills during this process. There are minor changes that could be adjusted to
the recipes to make them healthier. Additionally, in future executions of this meal, the
prepared amounts of food can be adjusted in order to reduce waste and increase profit.
Eric Foster informed the interns that he would like to include the rosemary chicken on the
menu that they are developing for Welch Café. That being said, it is clear that making
Recommendations
production, waste, and the cash register, in order to further substantiate its value to the
regular Welch Café menu. It would also be beneficial for additional training to be given
to employees in Welch Café in regards to properly ringing cash register items up, portion
control, and production and waste logging. In order to keep an organization as profitable
as possible, these processes should be more closely monitored and logged. It is suggested
THEME
MEAL
REPORT
23
that productivity and quality are the two most important issues in organization
food and nutrition services manager’s role (Gregoire & Theis, 2015). Therefore it is
essential for businesses to accurately track their success in order to make the most
References
Gregoire, M. B., & Theis, M. L. (2015). From the Academy: Practice Paper of the
Nutrition Services: Applications in the 21st Century Health Care Reform Era.
doi:10.1016/j.jand.2015.04.025
Janssen, S. (2017). Restaurant Menus: Balancing Act: Operators contrast traditional with
unique, healthful and indulgent -- all to satisfy varying needs and occasions.
Appendices
Appendix A
THEME
MEAL
REPORT
27
THEME
MEAL
REPORT
28
THEME
MEAL
REPORT
29
THEME
MEAL
REPORT
30
THEME
MEAL
REPORT
31
THEME
MEAL
REPORT
32
THEME
MEAL
REPORT
33
THEME
MEAL
REPORT
34
d
THEME
MEAL
REPORT
35
THEME
MEAL
REPORT
36
Appendix B
THEME
MEAL
REPORT
37
THEME
MEAL
REPORT
38
Appendix C
INSTRUCTIONS:
1. Combine olive oil, salt, pepper, garlic, wine and rosemary to form a marinade.
2. Combine chicken and marinade until chicken is thoroughly coated.
3. Place chicken on sheet pans.
4. Bake at 350* for 20 minutes, until internal temperature reaches 165*.
5. Remove from oven.
6. Place 15 chicken breasts in each hotel pan.
7. Drizzle with 2 tbsp of balsamic glaze per pan.
8. Serve one chicken breast per customer.
THEME
MEAL
REPORT
40
RECIPE NAME INT Roasted Carrots and Fennel Cooking Time 40 minutes
INSTRUCTIONS:
1. Cut green tops off fennel and cut into half inch pieces.
2. Toss fennel with half of olive oil and thyme.
3. Bake at 350 for 15 minutes.
4. Remove and set aside.
5. Steam carrots for 5 minutes.
6. Combine all ingredients and bake on sheet pan at 350 for 15 minutes.
7. Transfer 5 lbs of mixture to each Hotel pan.
8. Serve 4 oz carrots to customer.
THEME
MEAL
REPORT
41
INSTRUCTIONS:
1. Steam green beans for 3 minutes, until al dente.
2. Combine green beans with remaining ingredients and mix thoroughly.
3. Place 5 pounds of beans into each of 8 hotel pans.
4. Serve 4 oz of green beans to each customer.
THEME
MEAL
REPORT
42
INSTRUCTIONS:
1. Steam squash for 5 minutes until tender.
2. Sautee onions and peppers in olive oil for 5 minutes until tender.
3. Add garlic, thyme, Italian seasoning and red pepper flakes, continue cooking for 2 minutes.
4. Add squash, zucchini, garlic, canned tomatoes, tomato sauce, sugar, and red wine.
5. Simmer on low for 30 minutes.
6. Add tomato paste, sugar, water, and chopped basil.
7. Simmer for 15 minutes.
8. While sauce is simmering, spray sheet pans with pans spray.
9. Arrange 48 chix breasts on each pan.
10. Bake at 350 for 15 minutes until internal temperature reaches 165.
11. Arrange 15 chix breasts in each hotel pan. Top each breast with 4 oz of ratatouille.
12. Top each pan with 3 tbsp of chopped basil.