Professional Documents
Culture Documents
Master of Business Administration
Master of Business Administration
AND TECHNOPRENEURSHIP
UNIVERSITI TEKNIKAL MALAYSIA MELAKA
QUESTIONAIRE FORM
Dear Sir/Madam,
Thank you.
SECTION A (Company Background)
Instruction : Please tick ( √ ) at the appropriate answer.
Manufacturing Services
Yes No
Yes No
8. What software that have been used for ERP implementation?
SAP Oracle
9. What is the advantage of this software compare to other software (what make the
company choose this software)?
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11. As the preparation before implementing ERP, have you implemented any of the
following?
12. Does your company consider this following step in implementing ERP:
13. Which is the following application supports your company ERP system?
Material management
Sales and distribution
Production planning
Financial accounting
Controlling
Fixed Assets management
Project System
Workflow
Industry solution
Human resource
Plant maintenance
Quality management
14. Does your company use all the function that provided by your ERP system?
15. How long for the company to take time to implement all the function ERP in this
company?
17. Who does the company choose to leads the ERP implementation?
Full-time worker
Heavyweight
Energetic Rookies
Top management
Manager level
Operational level
Supervisor level
20. How often does the company send the employees for training?
Monthly Quarterly
Yes No
SECTION E (Impact and Effect)
22. Which of the following factors have become problem for the implementation of ERP
in this company?
24. After implementing ERP, what is the significant impact that can be obtain:
Better customer satisfaction
Improved vendor performance
Increase flexibility
Reduce quality cost
Improve information accuracy and integrity
Improve resource utility
Improve information accuracy and integrity
Improve decision making capability
Better solution in e-commerce
25. How does the implementation of ERP effect on the :
a. Human Resource
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b. Operations
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c. Finance
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d. Marketing
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e. Logistic
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f. Sales