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Korast Elshrot Small
Korast Elshrot Small
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ﺩﺭﺍﺳــﺔ ﺟﻤﻴــﻊ ﺃﺳﺎﺳــﻴﺎﺕ ﺍﻟﻀﻴﺎﻓــﺔ ﺍﻟﺠﻮﻳــﺔ ﻭﺍﻟﺘﻌﺮﻑ ﻋﻠﻲ ﺍﻟﻤﻬــﺎﻡ ﺍﻟﻤﺨﺘﺼﺔ ﺑــﻜﻶ ﻣﻨﻬﻢ
ﺩﺭﺍﺳــﺔ ﺟﻤﻴــﻊ ﺍﻟﻤﺼﻄﻠﺤــﺎﺕ ﺑﺎﻟﻠﻐــﺔ ﺍﻹﻧﺠﻠﻴﺰﻳﺔ ﺍﻟﻤﺴــﺘﺨﺪﻣﺔ ﺩﺍﺧﻞ ﺇﻃــﺎﺭ ﺍﻟﻌﻤــﻞ ﺑﺎﻟﻀﻴﺎﻓﺔ ﺍﻟﺠﻮﻳﺔ
ﺍﻟﺪﺭﺍﺳــﺔ ﺍﻟﻨﻈﺮﻳــﺔ ﻟﻺﺳــﻌﺎﻓﺎﺕ ﺍﻷﻭﻟﻴــﺔ ﺍﻟﻤﺴــﺘﺨﺪﻣﺔ ﻓــﻲ ﺍﻟﺤﺎﻻﺕ ﺍﻟﻄﺎﺭﺋﺔ ﻭﺍﻷﺯﻣــﺎﺕ ﺍﻟﺼﺤﻴﺔ ﻟﻠﻤﺴــﺎﻓﺮﻳﻦ ﻋﻠــﻲ ﻣﺘﻦ ﺍﻟﻄﺎﺋﺮﺓ
ﺍﻟﺪﺭﺍﺳــﺔ ﺍﻟﻨﻈﺮﻳــﺔ ﻟﻠﺘﻌﺎﻣــﻞ ﻣﻊ ﺍﻟﺤــﺎﻻﺕ ﺍﻟﻄﺎﺭﺋﺔ ﻓﻲ ﺣﺎﻟــﺔ ﺍﻟﺤﻮﺍﺩﺙ )ﻟﻘﺪﺭ ﺍﷲ(
ﺍﻟﺪﺭﺍﺳــﺔ ﺍﻟﻨﻈﺮﻳــﺔ ﻟﻤﺤﺘــﻮﻱ ﺍﻟﻄﺎﺋــﺮﺍﺕ ﻣــﻦ ﺍﻟﺪﺍﺧﻞ ﻭﺍﻟﺘﻌــﺮﻑ ﻋﻠﻲ ﻭﻇﻴﻔﺔ ﻛﻞ ﺟــﺰﺀ ﺩﺍﺧﻞ ﺍﻟﻄﺎﺋﺮﺓ
ﺍﻟﺘﻌــﺮﻑ ﻋﻠــﻲ ﺟﻤﻴــﻊ ﺍﻟﻤﺼﻄﻠﺤــﺎﺕ ﺍﻟﻤﺴــﺘﺨﺪﻣﺔ ﺩﺍﺧــﻞ ﺍﻟﻌﻤــﻞ ﺑﻴﻦ ﻗﺎﺋــﺪ ﺍﻟﻄﺎﺋﺮﺓ ﻭﻃﺎﻗﻢ ﺍﻟﻀﻴﺎﻓﺔ ﻭﺍﻟﺘﻲ ﺳــﻮﻑ ﺗﺴــﺘﺨﺪﻡ ﻓﻲ ﺇﻃﺎﺭ
ﺍ ﻟﻌﻤﻞ
ﻓــﻦ ﺍﻹﻳﺘﻴﻜﻴــﺖ ﻭﺍﻟﺒﺮﻭﺗﻮﻛﻮﻝ ﻭﺩﺭﺍﺳــﺔ ﺍﻟﻌﺎﻣﻞ ﺍﻟﺒﺸــﺮﻯ ﻷﻃﻘــﻢ ﺍﻟﻀﻴﺎﻓﺔ ﺍﻟﺠﻮﻳﺔ )(Human preference
ﻓــﻦ ﺇﺩﺍﺭﺓ ﺍﻟﺬﺍﺕ ﻭﺍﻟﻌﻤــﻞ ﺗﺤﺖ ﺍﻟﻀﻐﻮﻁ
ﻓــﻦ ﺍﻟﺘﻌﺎﻣــﻞ ﻣﻊ ﺍﻟﺸــﺨﺼﻴﺎﺕ ﺍﻟﺼﻌﺒﺔ
ﻛﻴﻔﻴــﺔ ﻣﻮﺍﺟﻬــﺔ ﺍﻹﺭﻫﺎﺏ ﺍﻟﺠــﻮﻱ ﻭﺇﺧﺘﻄﺎﻑ ﺍﻟﻄﺎﺋﺮﺍﺕ
ﻟﻐﻪ ﺍﻟﺠﺴــﺪ ﻭﻣﻬــﺎﺭﺍﺕ ﺍﻟﻤﻘﺎﺑﻠﺔ ﺍﻟﺸــﺨﺼﻴﺔ
ﻟﻐــﺔ ﺇﻧﺠﻠﻴﺰﻳــﺔ ﻋﺎﻣــﺔ )ﻣﺤﺎﺩﺛــﺔ( ﻟﻠﺘﻄﻮﻳــﺮ ﻣﺴــﺘﻮﻱ ﺍﻟﻠﻐﺔ ﻋﻨــﺪ ﺍﻟﺪﺍﺭﺱ ﻭﺫﻟﻚ ﻷﻫﻤﻴﺔ ﺇﺳــﺘﺨﺪﻣﻬﺎ ﺩﺍﺧــﻞ ﺍﻟﻌﻤــﻞ ﺑﺎﻟﻀﻴﺎﻓﺔ ﺍﻟﺠﻮﻳﺔ
ﻣﻊ ﺍﻟﻤﺴــﺎﻓﺮﻳﻦ
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ﺍﻟﺘﺪﺭﻳــﺐ ﻋﻠــﻲ ﺣــﺎﻻﺕ ﺍﻹﺧﻼﺀ ﻣﻦ ﺍﻟﻄﺎﺋــﺮﺓ ﺃﺛﻨﺎﺀ ﺍﻟﻬﺒﻮﻁ ﺍﻹﺿﻄﺮﺍﺭﻱ ﺳــﻮﺍﺀ ﻓﻲ ﺍﻟﺼﺤــﺮﺍﺀ ﺃﻭ ﻓﻲ ﺍﻟﺒﺤﺮ F.F.S
ﺍﻟﺘﺪﺭﻳــﺐ ﻋﻠــﻲ ﺧﺪﻣــﺎﺕ ) (SERVICESﺩﺍﺧــﻞ ﻛﺒﻴﻨــﺔ ﺍﻟﻄﺎﺋــﺮﺓ
ﺍﻟﺘﺪﺭﻳــﺐ ﺍﻟﻌﻤﻠــﻲ ﻋﻠــﻲ ﺍﻹﺳــﻌﺎﻓﺎﺕ ﺍﻷﻭﻟﻴــﺔ ﻓﻲ ﺣﺎﻟﺔ ﺍﻟﻄــﻮﺍﺭﺉ ﺍﻟﺼﺤﻴﺔ ﻟﻠﻤﺴــﺎﻓﺮﻳﻦ ﻋﻠــﻲ ﻣﺘﻦ ﺍﻟﻄﺎﺋﺮﺓ
ﺇﻋﻄــﺎﺀ ﺍﻟــﺰﻱ ) (Uniformﺍﻟﺨــﺎﺹ ﺑﺎﻟﻀﻴﺎﻓــﺔ ﺍﻟﺠﻮﻳــﺔ ﺑــﺪﻭﻥ ﺃﻱ ﺗﻜﻠﻔــﺔ ﺍﺿﺎﻓﻴــﺔ
ﻭﺟــﻮﺩ ﺃﺗﻮﺑﻴﺴــﺎﺕ ﻣﺨﺼﺼــﺔ ﻟﻺﻧﺘﻘــﺎﻝ ﻣــﻦ ﻣﻘﺮ ﺍﻟﻤﺮﻛــﺰ ﺍﻟﺜﻘﺎﻓﻲ ﺍﻟﻜﻨﺪﻱ ﺍﻟــﻲ ﺃﻣﺎﻛﻦ ﺍﻟﺘﺪﺭﻳــﺐ ﺍﻟﻌﻤﻠﻲ ﺑﻤﺼــﺮ ﻟﻠﻄﻴﺮﺍﻥ
ﺗﻮﻓﻴــﺮ ﺍﻟﻮﺟﺒــﺎﺕ ﻭﺍﻟﻤﺸــﺮﻭﺑﺎﺕ ﺧﻼﻝ ﻓﺘﺮﺍﺕ ﺍﻟﺪﺭﺍﺳــﺔ ﺍﻟﻤﻘﺪﻣــﺔ ﻣﺠﺎﻧﺎ ﻣﻦ ﻗﺒــﻞ ﺍﻟﻤﺮﻛــﺰ ﺍﻟﺜﻘﺎﻓﻲ ﺍﻟﻜﻨﺪﻱ
ﺣﺼــﻮﻝ ﺍﻟﻤﺘــﺪﺭﺏ ﻋﻠــﻲ ﺷــﻬﺎﺩﺓ ﻣﻮﺛﻘــﺔ ﻭﻣﻌﺘﻤﺪﺓ ﻣــﻦ ﺍﻷﻛﺎﺩﻳﻤﻴﺔ ﺍﻟﻤﺼﺮﻳــﺔ ﻟﻌﻠﻮﻡ ﺍﻟﻄﻴــﺮﺍﻥ ﺍﻟﺘﺎﺑﻌﺔ ﻟــﻮﺯﺍﺭﺓ ﺍﻟﻄﻴﺮﺍﻥ ﺍﻟﻤﺪﻧﻲ
ﻭﻋﻀــﻮ ﻣﻨﻈﻤــﺔ ﺍﻷﻳــﻜﺎﻭ ) (ICAOﺍﻟﺪﻭﻟــﻲ ﻭﺍﻟﻤﺮﻛــﺰ ﺍﻟﺜﻘﺎﻓــﻲ ﺍﻟﻜﻨــﺪﻱ )(CEC
ﻳﺴــﻌﻰ ﺍﻟﻤﺮﻛــﺰ ﺍﻟﺜﻘﺎﻓــﻲ ﺍﻟﻜﻨــﺪﻱ ﻟــﺪﻯ ﺷــﺮﻛﺎﺕ ﺍﻟﻄﻴﺮﺍﻥ ﺍﻟﻌﺮﺑــﻰ ﺑﺎﻟﺤﺼﻮﻝ ﻋﻠــﻰ ﻭﻇﻴﻔﺔ ﻣﻀﻴﻒ ﺟــﻮﻯ ﻟﻠﻄــﻼﺏ ﺍﻟﻤﺘﻔﻮﻗﻴﻦ ﻓﻰ
ﺍﻟﺪﺑﻠﻮﻣﺔ
ﻣﻜﺎﻓــﺄﺓ ﻟﻠﻤﺘﻔــﻮﻕ ﺍﻷﻭﻝ ﻓﻲ ﻧﻬﺎﻳﺔ ﺍﻟﺪﺭﺍﺳــﺔ ﻭﺷــﻬﺎﺩﺓ ﺗﻘﺪﻳﺮ
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ﻣﺪﺓ ﺍﻟﺪﺭﺍﺳــﺔ 3ﺷﻬﻮﺭ
ﺑﻮﺍﻗــﻊ ﻳﻮﻣﻴﻦ ﺍﺳــﺒﻮﻋﻴﺎ 4 ,ﺳــﺎﻋﺎﺕ ﻟﻠﻤﺤﺎﺿﺮﺓ
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ﺻﻮﺭﻩ ﺑﻄﺎﻗﺔ ﺍﻭ ﺟﻮﺍﺯ ﺳــﻔﺮ ﺳــﺎﺭﻳﺔ
ﺻــﻮﺭﺓ ﺍﺧــﺮ ﻣﺆﻫــﻞ ﻋﻠﻤﻲ ﺗﻢ ﺍﻟﺤﺼــﻮﻝ ﻋﻠﻴﻪ ) ﺷــﻬﺎﺩﺓ ﺛﺎﻧﻮﻳﺔ ﻋﺎﻣﺔ – ﺷــﻬﺎﺩﺓ ﺟﺎﻣﻌﻴﺔ
ﺻﻮﺭﺓ ﺷــﻬﺎﺩﺓ ﺍﻟﻤﻴﻼﺩ
ﻋــﺪﺩ 4ﺻــﻮﺭ ﺧﻠﻔﻴﺔ ﺑﻴﻀﺎﺀ )(4X6
ﺍﺣﻀــﺎﺭ ﻛﺸــﻒ ﻃﺒــﻲ ﺷــﺎﻣﻞ )ﻣﺨﺘﻮﻡ ﻣﻦ ﺍﻟﻤﺴﺘﺸــﻔﻰ( ﻭ ﺫﻟﻚ ﻋﻠﻲ ﻣﺴــﺆﻟﻴﺔ ﺍﻟﺪﺍﺭﺱ
ﺗــﻢ ﺍﻻﻃــﻼﻉ ﻋﻠــﻲ ﺍﻷﻭﺭﺍﻕ ﺍﻟﻤﻘﺪﻣﺔ ﻣــﻦ ﻗﺒﻞ ﺍﻟﺪﺍﺭﺱ ﻭ ﺍﻟﻤﻮﺍﻓﻘــﺔ ﻋﻠﻴﻬﺎ
ﺗﻮﻗﻴﻊ ﺍﻟﻤﻮﻇﻒ ﺍﻟﻤﺴــﺌﻮﻝ .........................................................................../
ﻫــﺬﺍ ﺍﻟﺠــﺰﺀ ﺍﻟﺨــﺎﺹ ﺑﺎﻟﺪﺍﺭﺳــﻴﻦ ﺍﻟﺬﻳﻦ ﻟــﻢ ﻳﺤﺎﻟﻔﻬــﻢ ﺍﻟﺘﻮﻓﻴﻖ ﻓﻲ ﺇﺟﺘﻴﺎﺯ ﺍﻟﺸــﺮﻭﻁ ﺍﻟﻼﺯﻣــﺔ ﻟﻠﻀﻴﺎﻓﺔ ﻭﻳﺮﻏﺒﻮﻥ ﻓﻲ ﺇﺳــﺘﻜﻤﺎﻝ
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ﺍﻟﺠﻮﻳﺔ ﺍﻟﻜــﻮﺭﺱ ﻟﻠﺘﻘــﺪﻡ ﻟﻮﻇﻴﻔــﺔ ﺍﺧﺮﻯ ﻏﻴــﺮ ﺍﻟﻀﻴﺎﻓﺔ
ﺍﻷﺳﻢ ........................................:
ﺍﻟﺘﻮﻗﻴﻊ ........................................:
ﺗﻮﻗﻴﻊ ﺍﻟﺪﺍﺭﺱ:
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