CHAPTER THREE

3.0 SYSTEM INVESTIGATION AND ANALYSIS

In the following section of the project, a detailed study of the existing system is done to expose its
strength and weakness. This will help to determine the aspect the new system will be design to
improve on.
3.1 BACKGROUND INFORMATION OF THE CASE STUDY
Ventura cinema is located at Plot 5 and 6 Old Aerodrome Road Along Sango-UI Road,
Samonda GRA, Ibadan Oyo State Nigeria, built by The former Accountant-General of the
Federation, Mr. Jonah Ogunniyi Otunla.
The Ventura Mall is an ultra-modern shopping mall with facilities such as shopping
complex, children game arcade, and film house and food courts.
A perfect location in a serene environment delivering unlimited fun opportunities, The
Ventura Mall remains a one-stop spot in 'IB City' for unwinding and merrymaking.
Designed to international standards with perfect acoustics, each auditorium is equipped
with state of the art projection and Dolby surround sound. Every performance promises to deliver
an unparalled experience in filmed entertainment.
Their cinema designs and operation style largely incorporates complimentary multifarious
features including games arcade, ice cream café, food concession, toys shop, digital cinema, 3D
cinema and kid’s club. Ventura cinema success is driven primarily by a strong experienced
management team, innovative marketing activities and impressive guest service standards.

3.2 OPERATIONS OF THE EXISTING SYSTEM

Ticket booking in Ventura Cinemas is done partly manual and automated. The tickets formats are
design using computer software but need to be stamped manually before it will be issued to the
customer. When customers entered into the cinema, there is a dashboard where they can check the
movie schedules. Doing this, they can determine their desired movie and will have to move to the
ticket section where they will have to queue if need be to book the ticket for the movie they
intended to watch. The staff in charge of the movie schedule dashboard will provide the details on
the dashboard which only the customers that come to the cinema have the opportunity to see. The
proper record of the ticket sold will be kept properly for reference purpose.
3.3 ANALYSIS OF FINDINGS
 Under-listed below are the analysis from the existing traditional system of ticket booking
at Ventura cinemas sango road Ibadan.
 The output from the system
 The input to the system
 The processing activities carries out by the system
3.3.1 Output of the Existing system
Under-listed below are the output from the existing system.
 Detailed list of movies schedule placed on the movies dashboard for the customers.
 Report of signed ticket for the customers.
3.3.2 Input into the Existing system
Under-listed below are the input into the system.
 Movies schedule information.
 Customers ticket information.
3.3.3 The Processing Activities Carried By the Existing System
This is the most difficult stage in the analysis of findings. Under-listed below are the
process activities carried out by the system
 The dashboard controller will have to provide the movie schedule on the dashboard for the
customers to see.
 They will have to write and issue the ticket to customers
 They calculate the available seat and ensure they didn’t sell tickets that are more than the
available seats.

3.4 PROBLEMS OF THE EXISTING SYSTEM

During the analysis of the existing system of Ventura cinema ticket booking system, in the
course of our Project Research, we observed some problems that were inherent in the existing
system and they are listed below as follows:
 User need to go to the cinema before they can book movie tickets.
 The movie advert that was provided on the dashboard in the cinema house cannot be seen
by customers that do not come to the cinema.
 Customers at times queue for booking ticket when there is an exciting move on the schedule
which will be stressful on the part of the customers and the cinema staffs.
  The system is not cost effective.
 It requires a lot of staffs to implement the system.
3.5 SUGGESTED SOLUTION TO THE PROBLEM IDENTIFIED
Because of the problems inherent in the existing system of Ventura cinema’s ticket booking
system, the need for web based cinema ticket booking becomes imperative. It will help in the
following ways:
 Movie can be schedule online easily and customers can easily check the schedules before
coming to the cinemas.
 There will be reduction in the numbers of needed staffs, which in turn will lower the cost
of booking service, since information will be stored in a database with reduced data
Redundancy.
 There will be no need for the staffs to calculate the ticket sold compared with the available
seat since all this will be calculated online without exceeding the seat limit.
 Records of the ticket sold can be easily retrieved.
 Customers can book ticket twenty four hour a day and seven days a week without any
restriction since it will be done online which is available every time.