Running Head: Pride Center Program Eval 1

Running head: PRIDE CENTER PROGRAM EVAL 1
Pride Center Program Evaluation and Assessment Plan
Adriana Granados
December 11th, 2018

PRIDE CENTER PROGRAM EVAL 2
Table of Contents
Job Description……………………………………………………………………....……………3
Goal of Program Evaluation…………………………………………....…………………………5
Surveys - Fall
a. General Program Evaluation 2018-2019……...…………………………………..7
b. Halloween Party………………………………………………………………….15
c. Holiday Dinner…………………………………………………………………...21
d. All About Alcohol………………………………………………………………..24
e. Grrrls Night………………………………………………………………………28
Surveys - Spring
a. Pride Formal……………………………………………………………………...31
b. Drag Show……………………………………………………………………….35
c. Career Event……………………………………………………………………..39
d. Lavender Graduation…………………………………………………………….42
e. Alumni Event…………………………………………………………………….47
f. Trans Fem Conference…………………………………………………………...51
Surveys - Year-Round
a. Queer Chats………………………………………………………………………67
b. Race-Based Activities……………………………………………………………74
c. Safe Zone
Training……………………………………………………………….77
Recommendations for Graduate Assistants and Social Justice Leaders…................…………....84

Job Description
At Cal Poly Pomona, the Office of Student Life and Cultural Centers houses all eight
cultural centers for the university. Each of these centers is budgeted to have one Coordinator,
and supervise four to five undergraduate students in the role of Social Justice Leader each year.
At the Pride Center, Bri Serrano has been Coordinator for the last three years. The coordinators
of the cultural centers report to the Senior Coordinator of Cultural Centers, which reports to the
Director of the Office of Student Life and Cultural Centers. They meet with their supervisory
staff and fellow cultural center coordinators at least once a week. Bri also meets each week with
their student staff; they meet once as a group altogether and also have one-on-one meetings with
each of the Social Justice Leaders for 30-60 minutes per week.
In this role, Bri is tasked with educating the broader community on LGBTQ+ issues and
provide ways for those in the campus community to become supportive allies. Bri provides
educational workshops such as Safe Zone Ally Training for all faculty, staff, and students on
regularly scheduled dates and as requested. They provide guidance and support on inclusion
policies for the university to provide gender inclusive facilities, option for preferred name, and
access to resources. They work in conjunction with the Title IX Coordinator to ensure that
LGBTQ+ student rights are protected. The Coordinator of the Pride Center also works with the
Office of Equity, Inclusion, and Compliance to support the equity of queer and transgender
students on campus. For the purposes of cohesive programming, coordinators of the cultural
centers collaborate on many events throughout the year on events such as the following:
LGBTQ+ Latinx Night, Dia De Los Muertos event, Diversity and Inclusion Training, etc.
Within the Pride Center, Bri helps coordinate program and services such as Queer Chats,
Drag Show, Lavender Graduation, Halloween Party, Holiday Dinner, Trans Fem Conference,
Scholarship Reception, and others. Bri helps facilitate and coordinate group discussions as
necessary, whether it is for Queer Chats, Diversity and Inclusion workshops, or for O-STEM
celebrations such as on Trans Remembrance Day. For the program, Bri has an overall budget of
about $40,000. This consists of accounts within Associated Students Inc. and Cal Poly Pomona
Foundation. While this amount of money has been sufficient so far, it continues to decrease over
time. In the past, this has created complications for the installment of necessary staff members
(such as administrative staff) and programs or services.
Goal of Program Evaluation

According to the Cal Poly Pomona Pride Center website, the mission of this cultural
center is to provide “education, advocacy, support and a safe space for the lesbian, gay, bisexual,
transgender, intersex, queer, questioning (LGBTIQQ) and ally community at Cal Poly Pomona”.
The website also indicates that goals for this cultural center are:
1. Students will develop a greater sense of community at Cal Poly Pomona.
2. Students will have raised social consciousness and cultural awareness of LGBTQ and
intersectional identities.
3. Students will utilize opportunities for leadership, academic, and personal development.
4. Students will increase collaborative efforts with faculty, staff, and other students across
the university.
5. Students will develop and cultivate relationships with surrounding schools and
community agencies.
6. Students will have increased retention and success through programs and services.
The overall purpose of these goals is to have students develop a sense of belonging within the
LGBTQ+ community as well as the larger campus community.
While the Pride Center had a clear mission and goals, the program and services did not
have a clear plan for program and service evaluation. It was important to narrow down all
programs and services offered by the Pride Center, and then identify the specific goals for
student learning of each of these. By doing so, it was determined whether student learning and
growth aligned with the mission and/or goals identified for students who participate in Pride
Center events. The following is a breakdown of these programs and services and their respective
student learning outcomes, survey questions, and recommendations for implementation.

General Program Evaluation 2018-2019
Time: August
Student Learning Outcomes:

Rubric
Advanced Competent Basic Needs

Improvement
SLO #1 Students will Students will Students will Students will not
develop a greater develop a greater develop a greater develop a greater
sense of sense of sense of sense of
community within community within community at Cal community at Cal
their identity-based the Pride Center Poly Pomona. Poly Pomona.
community, the and at Cal Poly
Pride Center, and Pomona.
at Cal Poly
Pomona.
utilize utilize utilize utilize
opportunities for opportunities for opportunities for opportunities for
leadership, academic and personal personal
academic, and personal development. development.
personal development.
development.
SLO #3 Students will have Students will have Students will have Students will not
increased retention increased retention increased retention have increased
and success and success and success retention and
through the use of through the use of through the use of success through
three program(s) two program(s) one program(s) and programs and
and service(s). and service(s). service(s). services.
Survey link: http://bit.ly/PC_ProgEval1819

Survey Response Summary
● Respondents were majority Junior- and Senior-level students.
● They were primarily (1) Latinx, (2) White, and (3) Asian Pacific Islander.
● The majority of respondents had visited the Pride Center for less than two years.
● Most students participate in the study and lounge space, Queer Chats, Safe Space, and
Free Food provided by Pride Center.

● Students feel that the Pride Center provides a community, mental health support,
computer access for academics, and help exploring various identities.
● Students would like to see career development, a mentorship program, and a clothes
closet.
● Additional comments
○ Everyone is super nice
○ Larger/more space
○ Space gets packed sometimes. I wish there was a bigger lounge space.
○ Bigger center please! :)
○ More regular Sex Chats
○ The Pride Center is a great place and I aim to come to visit more often!
○ To be honest, for me the pride center is very accommodating and loving.
○ It can always be better, like from 100% to 110%. We should have a bigger space
to be more ADA and inclusive to those who don't like small spaces.
○ Therefore we can accommodate more folx and more identities having space
where I am not judged, rather celebrated for being who I am makes college even
more enjoyable.
○ As we've discussed, the pride center really needs a bigger space! It never occurred
to me to try to hang out or study there aside from scheduled chats, because there
simply isn't room.
○ I didn’t know about the Halloween party and holiday dinner, but now I will learn
more about the events.
○ Larger space
○ I would like to start taking advantage of said services but I am anxious to become
involved!
○ I’m a first year, so I may be wrong, but maybe hosting more social events to a
broader audience to welcome new people.. seems like the people who attend are
mostly regulars. Great community though!
○ I'd like to see more inclusion for asexuals in the community. More documents that
we can read in order to be informed about coming out to others but also to
ourselves.
○ We all hope for a bigger center but maybe in the future, it can be obtained. The
Pride Center is a place to call home and I am an extremely grateful that this place
exists.
Halloween Party
Time: October
Student Learning Outcomes
Rubric

Improvement
sense of community sense of sense of sense of
within their identity- community community at community at
based community, within the Pride Cal Poly Cal Poly
the Pride Center, and Center and at Cal Pomona. Pomona.
at Cal Poly Pomona. Poly Pomona.
SLO #2 Students will utilize Students will Students will Students will not
opportunities for utilize utilize utilize
leadership, opportunities for opportunities for opportunities for
academic, and academic and personal personal
personal personal development. development.
development. development.
Survey
● Found at: http://bit.ly/PC_halloween18

Survey Feedback Summary
● More than 70% of students felt the Halloween Party 2018 was very enjoyable. The rest
felt it was only somewhat enjoyable. None felt it was not enjoyable.
● Reasons for joining were varied. Most prominent was to support the Pride Center staff,
hang out with friends, and the free food option.
● The ways that students found out about this event were varied:
○ Pride Center (13)

■ Pride Center
■ I go to the center
■ Front Door of Pride Center
■ I live at the pride center
■ I was in the center
■ Jeanette
■ Bri
○ Promo, Newsletter, Social Media (4)
■ The newsletter and people
■ Promo materials
■ Picket Posters around campus
○ Word of mouth (3)
■ Friends
■ Alex Berk
○ Other (2)
■ Reddit
■ Another pride event
● The following are what students indicated they wanted to see more of next year’s event.
○ Candy (5)
○ Halloween Theme (3)
■ More Halloween themes
■ Spooky Decorations
■ Decorations
○ Food (4)
■ More food
■ Not pizza
■ More food options
■ Vegan food
○ Time/length (3)
■ Hold during u-hour
■ Better time slot. Please please please have it at night for much longer.
■ Evening event for length.
○ Activities (3)
■ same thing, but with more icebreakers
■ Games
■ More games
○ Music/Dancing (2)
■ Louder music
■ Dancing!
Holiday Dinner
Time: November
Rubric

Improvement
SLO #2 Students will utilize Students will Students will Students will not
opportunities for utilize utilize utilize
leadership, opportunities for opportunities for opportunities for
academic, and academic and personal personal
personal personal development. development.
development. development.
Survey
● Found at: http://bit.ly/PC_holiday18

All About Alcohol
Time: October
2. Students will learn healthy drinking habits.
3. Students will identify at least one healthy drinking habit they will use in the future.
Rubric

Improvement
development.
SLO #2 Students will learn Students will learn Students will learn Students will not
healthy drinking healthy drinking healthy drinking learn healthy
and drug habits. and drug habits. habits. drinking habits.
Students will Students will
answer all answer some
questions questions
correctly. correctly.
identify at least identify at least identify at least identify at least
three healthy two healthy one healthy one healthy
drinking habit they drinking habit they drinking habit they drinking habit they
will use in the will use in the will use in the will use in the
future. future. future. future.
Survey
● Found at: http://bit.ly/PC_alcohol18
● Correct Answers
○ True
○ Heartstroke
○ False
○ Alcohol and “downers”
Grrrls Night
Time: December

the university.
Rubric
Improvement
at Cal Poly
Pomona.
development.
increase increase increase increase
collaborative collaborative collaborative collaborative
efforts with efforts with faculty efforts with faculty efforts with
faculty, staff, and and staff across the across the faculty, staff, and
other students university. university. other students
across the across the
university. university.
Survey
● Found at: http://bit.ly/PC_grrrls18
Pride Formal
Time: April
the university.
Rubric

Improvement
SLO #2 Students will not Students will not Students will Students will not
have raised social have raised have raised have raised
consciousness and social social social
cultural awareness of consciousness consciousness consciousness
LGBTQ and and cultural LGBTQ and cultural
intersectional awareness of identities. awareness of
identities. LGBTQ LGBTQ and
identities. intersectional
identities.
collaborative efforts collaborative collaborative collaborative
with faculty, staff, efforts with efforts with efforts with
and other students faculty and staff faculty across the faculty, staff, and
across the university. across the university. other students

university. across the
university.
SLO #4 Students will have Students will Students will Students will not
increased retention have increased have increased have increased
and success through retention and retention and retention and
programs and success through success through success through
services. Students programs and programs and programs and
will identify how the services. services. services.
Pride Center has Students will
contributed to their identify how the
success. Students Pride Center has
will verbalize this to contributed to
others. their success.
Survey
● Found at: http://bit.ly/PC_prideformal19

Drag Show
Time: April
● Students will develop a greater sense of community at Cal Poly Pomona.

● Students will utilize opportunities for leadership, academic, and personal development.
● Students will not have raised social consciousness and cultural awareness of LGBTQ and
● Students will develop and cultivate relationships with surrounding schools and
community agencies.
Rubric
Improvement
at Cal Poly
Pomona.
development.
SLO #3 Students will not Students will not Students will have Students will not
have raised social have raised social raised social have raised social
consciousness and consciousness and consciousness consciousness and
cultural awareness cultural awareness LGBTQ identities. cultural awareness
of LGBTQ and of LGBTQ of LGBTQ and
intersectional identities. intersectional
identities. identities.
develop and develop and develop and develop and

cultivate cultivate cultivate cultivate
relationships with relationships with relationships with relationships with
surrounding surrounding surrounding surrounding
schools and schools and schools. schools and
community community community
agencies for more agencies. agencies.
than one year.
Survey
● Found at: http://bit.ly/PC_dragshow19
Career Event
Time: February

3. Students will not have raised social consciousness and cultural awareness of LGBTQ and
Rubric

Improvement
at Cal Poly
Pomona.
development.
Survey
● Found at: http://bit.ly/PC_career19
Lavender Graduation
Time: May
the university.
Rubric

Improvement
at Cal Poly
Pomona.
development.
through programs through programs through programs success through
and services. and services. and services. programs and
Students will Students will services.
identify how the identify how the
Pride Center has Pride Center has
contributed to their contributed to their
success. Students success.
will verbalize this
to others.
Survey
● Found at: http://bit.ly/PC_lavender19

Alumni Event
Time: March
the university.
Rubric

Improvement
at Cal Poly
Pomona.
development.
through programs through programs through programs success through
and services. and services. and services. programs and
Students will Students will services.
identify how the identify how the
Pride Center has Pride Center has
contributed to their contributed to their
success. Students success.
will verbalize this
to others.
Survey
● Found at: http://bit.ly/PC_alumni19

Trans Fem Conference
Time: April
1. Participants will identify and self-organize with Trans Fem Community.
2. Participants will understand the breadth of diverse experiences within Trans Fem
Community.
3. Participants will understand own identities within and outside of context of society. .
4. Participants will gather 3 or more community and campus resources.
Rubric

Improvement
SLO #1 Participants will Participants will Participants will Participants will

identify and self- identify and self- identify with Trans not identify and
organize with organize with Fem Community. self-organize with
Trans Fem Trans Fem Trans Fem
Community in and Community at Community.
out of conference. conference.

understand the understand the understand the not understand the
breadth of diverse breadth of diverse breadth of diverse breadth of diverse
experiences of experiences of experiences of experiences within
others within Trans others within others. Trans Fem
Fem Community. LGBTQ+ Community.
Community.

understand own understand own understand own not understand
identities within identities within identities within own identities
and outside of and outside of context of society. within and outside
context of society context of society. of context of
and Tran Fem society.
community.

gather 3 or more gather 2 or more gather 1 or more not gather 1 or
community and community and community and more community

campus resources. campus resources. campus resources. and campus
resources.
Survey
● Found at:
○ http://bit.ly/PC_transfempre
○ http://bit.ly/PC_transfempost
Queer Chats
Time: Bi-weekly, Year-round

Rubric

Improvement
at Cal Poly
Pomona.
development.
Survey
● Found at: http://bit.ly/PC_queerchat18
Race-Based Activities
Time: On-going, Year-Round

Rubric

Improvement
at Cal Poly
Pomona.
development.
Survey
● Found at: http://bit.ly/PC_racebased18
Safe Zone Trainings
Time: On-going, Year-round
1. Participants will be able to increase understanding of the LGBTQ+ Community.
2. Participants will I have a better sense of allyship to the LGBT+ community because of
this program.
3. Participants will value differences among others because of this program.
4. Participants will be more likely to engage in critical discussion about LGBT+ issues
because of this program.
Rubric
Meets Needs Improvement
SLO #1 Participants will be able to increase Participants will be able to increase

understanding of the LGBTQ+ understanding of the LGBTQ+
Community. Community.
SLO #2 Participants will I have a better sense Participants will I have a better sense
of allyship to the LGBT+ community of allyship to the LGBT+ community
because of this program. because of this program.
SLO #3 Participants will value differences Participants will value differences

among others because of this program. among others because of this program.
SLO #4 Participants will be more likely to Participants will be more likely to

engage in critical discussion about engage in critical discussion about
LGBT+ issues because of this LGBT+ issues because of this
program. program.
Survey Feedback Summary
● In both 2016-2017 and 2017-2018, more than half of participants did not identify with the
LGBT Community.
● In 2016-2017, the prominent race/ethnicity of participants was Latinx at 56.2%.
○ In 2017-2018, the Latinx population was still the majority, but had decreased to
32.8%.
○ In contrast, the White student population had increased from 17.5% to 26.9%.
○ The Asian population increased from 21.2% to 24%.
○ The more striking increase was in the Black community, which increased from
1.8% to 14.2%.
● Staff participation in the Safe Zone training increased from 24.6% to 40.6%.
○ Student participation has decreased from 68.5% to 56.2%.
● Participant involved drawing from a class requirement grew from 31.9% to 50%.
● The level of understanding of LGBTQ+ community has continued to increased because
of Safe Zone program.
○ In 2016-2017, 98.3% of participants agreed.
● The sense of allyship to the LGBTQ+ community increased because of Safe Zone
program.

● The valuing of differences have continued to increase because of Safe Zone program.
● More likely to engage in critical discussion about LGBTQ+ issues because of the Safe
Zone program.
○ In 2016-2017, 100% of participants agreed.
● Most impactful portions:
○ (1) student panels
○ (2) personal experiences
○ (3) group discussions
○ (4) statistics
○ (5) definitions
● Improvement suggestions:
○ Making a requirement
○ Interactive components
○ Trigger-warning
○ Separate session for returners
○ Baseline statistics
Feedback for GA Role

● Coordinator share about their journey and philosophy
● Orientation
○ Space tour
○ Meeting students
○ Overview of program mission and programs/services offered
○ Department flow chart (referencing individuals)
○ Description of role expectations
○ Inclusive language and practices 101
○ How to respond to student crises
○ How to support students (academic, personal)
○ List of important resources
● Physical desk space, even if small
● Invitation to department planning meetings
Feedback for Social Justice Leaders

● All SJL’s
○ Social Media
○ Flyers
○ Desk coverage and management
● Each SJL gets one project to plan
○ Career Development
○ Alumni
○ Mental Health
○ Outreach and Volunteering
○ Academic Support
● Submission of proposal for approval before moving forward (and talking to external
sources)

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Running head: PRIDE CENTER PROGRAM EVAL 1

Pride Center Program Evaluation and Assessment Plan

December 11th, 2018

Goal of Program Evaluation…………………………………………....…………………………5

a. General Program Evaluation 2018-2019……...…………………………………..7

d. All About Alcohol………………………………………………………………..24

f. Trans Fem Conference…………………………………………………………...51

Recommendations for Graduate Assistants and Social Justice Leaders…................…………....84

(such as administrative staff) and programs or services.

Goal of Program Evaluation

1. Students will develop a greater sense of community at Cal Poly Pomona.

LGBTQ+ community as well as the larger campus community.

student learning outcomes, survey questions, and recommendations for implementation.

General Program Evaluation 2018-2019

Student Learning Outcomes:

1. Students will develop a greater sense of community at Cal Poly Pomona.

Advanced Competent Basic Needs

Survey link: http://bit.ly/PC_ProgEval1819

Survey Response Summary

● Respondents were majority Junior- and Senior-level students.

Free Food provided by Pride Center.

computer access for academics, and help exploring various identities.

Student Learning Outcomes

1. Students will develop a greater sense of community at Cal Poly Pomona.

Advanced Competent Basic Needs

● Found at: http://bit.ly/PC_halloween18

Survey Feedback Summary

hang out with friends, and the free food option.

○ Pride Center (13)

Student Learning Outcomes

1. Students will develop a greater sense of community at Cal Poly Pomona.

Advanced Competent Basic Needs

● Found at: http://bit.ly/PC_holiday18

All About Alcohol

Student Learning Outcomes

2. Students will learn healthy drinking habits.

Advanced Competent Basic Needs

● Found at: http://bit.ly/PC_alcohol18

Student Learning Outcomes

Student Learning Outcomes

1. Students will develop a greater sense of community at Cal Poly Pomona.

Advanced Competent Basic Needs

across the university. across the university. other students

● Found at: http://bit.ly/PC_prideformal19

Student Learning Outcomes

● Students will develop a greater sense of community at Cal Poly Pomona.

develop and develop and develop and develop and

Student Learning Outcomes

1. Students will develop a greater sense of community at Cal Poly Pomona.

Advanced Competent Basic Needs

Student Learning Outcomes

1. Students will develop a greater sense of community at Cal Poly Pomona.

Advanced Competent Basic Needs

● Found at: http://bit.ly/PC_lavender19

Student Learning Outcomes

1. Students will develop a greater sense of community at Cal Poly Pomona.

Advanced Competent Basic Needs

● Found at: http://bit.ly/PC_alumni19

Trans Fem Conference

Student Learning Outcomes

1. Participants will identify and self-organize with Trans Fem Community.

4. Participants will gather 3 or more community and campus resources.