Professional Documents
Culture Documents
WTTC Finalized Campaign
WTTC Finalized Campaign
Waterloo, IA 50572
Account Coordinators:
Bailey Caskey Abby Morse
caskeyb@uni.edu morsea@uni.edu
(515) 943-3833 (641)420-2778
Trampoline and Tumbling Center, also known as WTTC, opened under its current name
in 1990. It is owned and operated by Lee Whitmore alongside his wife, Linda. When the
club first began, it was one of the only places in the Cedar Valley area to offer both
trampoline and tumbling. In the past, the club has not used advertising to promote the
There were a few concerns addressed by Lee during his initial presentation. He
expressed concerns such as keeping the business in his family, the limited space
available for parents and athletes, athlete retention around the start of high school and
the use of his Facebook page and website. The concern he continuously expressed was
his desire to keep the business in the Whitmore family. Lee and his wife, Linda are
proud to run a family-oriented business and would prefer it to stay that way. Lee
expressed the reason he established a club in the beginning was for his son.
In his initial presentation, Lee pointed out that parking was limited at his current
location and he is concerned about the lot’s inability to accommodate his customer’s
vehicles. He also acknowledged that the facility itself lacks the amount of space
these issues, Lee expressed that he is open to finding an affordable building with enough
parking space and room to meet the needs of the WTTC. If the WTTC business is going
to stay where they are currently located, Whitmore expressed interest in purchasing the
current website, the promotional group was able to gather more information about the
services the WTTC provides and the current atmosphere of a daily class schedule. The
WTTC allows outside organizations to come in and host events such as birthday parties
in their facilities. In addition, they provide the opportunities for both recreational and
competitive tumbling.
Athlete retention has remained a concern for Lee and Linda. Most athletes that
attend the WTTC are in second through sixth grade. Lee acknowledges that he loses
many of his athletes to other sports such as volleyball once they enter middle school and
as they move towards high school sponsored sports. He believes this is his biggest issue
regarding athlete retention and mentioned the importance of addressing this issue.
Lee also briefly mentioned the obstacle he faces every few years as he loses
coaches. Because the majority of coaches are college students, he cycles through them
often as they graduate. Although not a significant concern according to Lee, he would
value more permanent coaches, but he struggles finding qualified candidates to fill this
sort of position.
Situational Analysis
Internal Context:
A large part of the owner’s mission for the Waterloo Trampoline and Tumbling
physical, social, and emotional attributes through the development of skills in tumbling
and trampoline” according to their website. The coaches for this club know the sport of
gymnastics and are willing to come to lessons with a positive attitude in order to help
athletes reach their fullest potential. Lee and Linda are strict in hiring coaches that fit
that description.
When looking at his athletes, Lee holds his athletes to a standard that requires
them to maintain an optimistic outlook while in the club and never use the words “I
can’t.” The coaches don’t want the athletes to be consumed by the fear of learning new
tricks and would rather have them trust their coaching abilities to direct them.
Many athletes of the WTTC are either second generation or siblings of other
athletes that attend lessons which keeps a steady attendance at the club. On average,
there are 180 students that are being coached each month. Of that number,
approximately 155 are females and 25 are males. The cost to enroll a student at the
letters put together by Linda. They also have a website and a Facebook page. The
website is outdated and needs to be regularly updated if the WTTC wishes for it to be an
effective form of communication. With parents’ permission, the WTTC hopes to post
During our research, we discovered that the WTTC has not consistently updated
their website and does not maximize their Facebook page for marketing purposes. With
that being said, the WTTC is interested in taking advantage of the opportunity to
revamp both in order to keep parents better informed and also reach a larger number of
interested athletes.
External Context:
After utilizing the Facebook page of WTTC, it is easy to see how individuals who
have previously used the services provided by WTTC feel about their experiences. WTTC
boasts 23 five-star ratings, 1 four-star rating, 2 three-star ratings, and 1 one-star rating
with an overall rating of 4.7. One of the reviews provided by Patricia Close stated,
“Waterloo Trampoline and Tumbling is a family environment. My girls were super shy
when we started and now they are bursting (well when it comes to gymnastics). My
oldest son has Down Syndrome and was really wanting to do what his sisters did, so Lee
and Linda with no hesitation accepted him in, and wouldn't you know he listened very
well to their instructions and does a very good job. They are all team players (including
the parents) so everybody encourages and gives positive feedback to make it a success
environment the WTTC has provided them. No rating below three-stars have any
In terms of connecting with the community, the WTTC gets involved in the Cedar
Valley area by participating in the Waterloo Days Parade. This event helps showcase the
Waterloo Trampoline and Tumbling Center’s name and allows tumblers to exhibit their
abilities to the public. This has also been another effective recruitment tool for the
WTTC.
The limited use of Facebook and the website poses an issue of reaching more
potential clients for the WTTC. Other similar businesses better utilize social media
platforms potentially pulling away potential clients of the WTTC. The social media
platforms and website must be better used as a marketing tool to communicate the
The primary targeted public of this campaign is elementary, middle school, and
high school aged students who have the potential to be involved in the WTTC’s program.
The WTTC offers an activity that is able to be enjoyed by all ages of students ranging
from elementary to high school. Currently, the WTTC’s main clients are primarily
females in 2nd through 6th grade who live in the Waterloo and Cedar Falls area. The
individuals who value family. Lee makes sure to keep the families of the athletes
involved by having a place for parents to relax, watch their children, socialize with other
parents, and cheer on their athlete when they are able to complete a skill that they
previously were unable to do. Focusing campaign efforts on elementary through high
school students will drive athletes to become interested in the sport and will encourage
The WTTC is very family oriented which is why the secondary targeted public of
this campaign, the parents, bring their children to the WTTC. When speaking with the
parents who have children enrolled in the WTTC’s classes, it was found that they bring
their children to the WTTC for exercise and because they feel a sense of belonging. They
enjoy the family friendly environment that is continuously exhibited at the WTTC. With
the WTTC’s client base being primarily 2nd through 6th grade aged individuals, the
parents are the ones financially responsible for the registration fees for the WTTC and
are also the ones that are responsible for the transportation to and from practices. This
responsibility that is placed on the parents is why they are the secondary targeted
publics. With the parents on board about joining the WTTC, they can interest their
children in the sport or just be supportive of the interest their children have expressed
in tumbling.
The WTTC is looking to expand attendance not only for 2nd to 6th grade aged
athletes, but also for middle school and high school aged athletes. Often athlete
retention is a struggle for the WTTC because of middle school and high school sports, so
the WTTC is looking to stabilize their athlete retention in order to maintain, or even
increase their attendance levels from season to season. Having older athletes will also
allow for individuals to be leaders and role models for younger tumblers just joining the
sport. Focusing on campaign efforts that will reach out to elementary through high
school aged students and their parents will assist the WTTC in expanding their business
in several aspects.
Competitors
Some of the main competing businesses include: Black Hawk Gymnastics and
Cheer, Cedar Valley Gymnastics Academy, Ruby Gymnastics Academy, TNT Cheer,
National Dance Academy, and Heinz Academy Performing Arts. Each of these
businesses are in the Cedar Valley area and provide similar services to WTTC.
WTTC operates under the United States Tumbling and Trampoline Association
guidelines and teaches events such as: trampoline, tumbling, and double-mini. Within
the Cedar Valley area there is not a business exactly like WTTC, but there are similar
competitors.
Ruby Gymnastics
Tumbling Center. They are a competitive team like the WTTC but focus more on
gymnastics than trampoline. Notably, their well-updated website and social media
presence starkly competes with the WTTC. Their online platforms reach potential
Blackhawk Gymnastics
options for individuals including: gymnastics, cheerleading, and Ninja Zone, an activity
combining gymnastics, martial arts, obstacle course training, and breakdancing. This
40-year business has had tremendous success in the Cedar Valley area because of their
longtime presence. Their website is dated, but still provides pertinent information for
the public.
The Cedar Valley Gymnastics Academy competes with the WTTC. Their
professionalism and elite presence provides considerable credibility for their business.
The promotions of the Cedar Valley Gymnastics Academy focus on their elite coaching
staff and low coach to gymnast ratio. They believe these factors are vital for gymnasts to
TNT Cheer
cheerleading but also offers dance and tumbling lessons. TNT Cheer offers an extensive
the WTTC. It is also worth noting, the internet presence of TNT connects them to
potential publics the WTTC may be missing. Their website is user-friendly which also
connects users to their well-utilized social media platforms including their Facebook
The National Dance Academy offers their services at four different locations
around the state including the Cedar Valley area. They are most focused on dance but
offer similarly structured classes to the WTTC. Their website is not necessarily set to
Middle and high schools in the Cedar Valley area including: Waterloo East,
Waterloo West, Columbus, Cedar Falls, and Valley Lutheran offer activities such as
sports or performing arts are potential competitors to the Waterloo Trampoline and
Tumbling Center. The client suggested that high schools compete with his business
because his publics often choose high school sports over the services offered at the
WTTC. While gymnasts could be in tumbling their whole lives, once they reach high
school there are more opportunities to become involved in school sponsored events
which often force them to make a decision between sports and tumbling at the WTTC.
most of their business revolves around dance. There are two locations that could
compete with the WTTC: Cedar Falls, Iowa and Independence, Iowa. Their website is
well updated and user-friendly to attract potential publics. While the services offered are
different from the WTTC, dance is an activity that can take away potential publics from
client.
Client’s Budget
Lee is willing to spend the necessary amount of money to expand or relocate his
facility, increase enrollment, and reach the targeted publics through different channels.
Problem Statement
with limited space for athletes and parents, and keep their business running within their
family.
Planning and
Programming
September 1, 2018.
§ Tactics:
projects.
§ Tactics:
looking website for the WTTC that will include a ‘About Us’
information.
pictures.
pages.
§ Tactics:
athletes.
to interested public.
House Event’.
House Event.’
o Objective 4: To consider larger building options that will provide a more
spacious facility for athletes and their families by July 31, 2018.
§ Tactics:
feasible.
new facility.
that will promote the WTTC during the last week of August 2018 (27th-
31st).
§ Tactics:
2018.
presentation.
demonstration.
September 1, 2018.
§ Tactics:
potential athletes.
the community.
activities.
• Promote the discounted registration fee during the opening
§ Tactics:
trip specifically for their age group that would motivate them to work
determined yet).
§ Tactics:
parents.
• Calculate the total costs of the trip per person for the 2019
Nationals competition.
• Develop fundraising initiatives that will keep costs down for
the trip.
Color Key:
6:15 PM - Lee and Linda Speak about what the WTTC is and how the WTTC came to be
7:35 PM - Have Coaches in Spot to Register Interested Tumblers for Upcoming Season
1. By creating a new banner that integrates the new WTTC logo, did it lead to an
increase in the number of Facebook follows or likes? Did updating the Facebook
page into a more promotional platform lead to more parents registering their
kids?
2. Did the improvement of the WTTC’s main website increase number of viewers
each month?
3. How many individuals used the ‘Contact’ page on the website to inquire
information about classes?
4. How many athletes and parents attended the ‘Open House Event’?
5. How many athletes signed up for fall classes at the ‘Open House Event’?
6. How many brochures were handed out at the ‘Open House Event’?
7. If applicable, did expanding the building size increase the attendance at the
WTTC?
8. How many students came to the promotional visit?
9. How many students took a brochure?
10. Did visiting Waterloo area schools and talking about the WTTC to the students
lead to an increase in the number of parents calling to register their kids?
11. Has there been an increase in the number of registrants from September 2017 to
September 2018?
12. Has there been a positive correlation between the discount on registration and
the increase in registered participants?
13. Through self-reporting done by parents and athletes, how many heard about the
WTTC through social media?
14. How many parents report to have chosen the WTTC because of the September
Sign-Up posters promoted throughout the community or through social media?
15. How many athletes attended the nationals trip?
16. How many athletes said the trip inspired them to continue in the tumbling
program to reach their goals?
17. How well was the fundraising managed? Did it significantly help the costs of the
trip?
18. How many parents got involved with fundraising?
19. How many said they would attend the nationals trip again?
Media Kit Materials
Contact information
Address: 2405 Hawthorne Avenue, Waterloo, IA 50702
Phone: Lee: 319-234-6550 Linda: 319-239-4361
Email: lee.whitmore@waterlootrampoline.com
Website: www.waterlootrampoline.com
Description:
The Waterloo Trampoline and Tumbling Center is a family-friendly
gymnastics gym where children of all ages and all skills can learn the art of
trampoline and tumbling. Owned and operated by Lee and Linda
Whitmore, the gym has seen success since its inception in 1990.
Business Hours:
Monday - Thursday 4:15-8:30 pm
Registration fees:
$40 per year (Sept. 1 - Aug. 31)
Discounts:
Family Discounts: $4.00 off per child
Extra Class Discounts: $10.00 off per extra class
Upcoming Events:
2018 Iowa AAU State Championships located in Knoxville, Iowa
happening on April 28th-29th at Knoxville High School
Historical Fact Sheet:
Waterloo Trampoline and Tumbling Center
Lee began coaching gymnastics when the Waterloo West High School
coach, but he switched to gymnastics because he was the only person in the
area with any experience. After he was finished coaching at the high school,
Lee coached at the Dixie School of Gymnastics and the YMCA prior to
first nationals team in 1986 and has spent 32 years as a competitive coach.
The initial reason for opening WTTC was for one of his sons to learn
passion for gymnastics. WTTC opened in 1990 and their initial location was
and within one year his numbers nearly tripled. Because of a growth in
athletes and the small location, Lee moved WTTC to its current location in
because of the growth of the company. WTTC was one of the only tumbling
gyms in the Cedar Valley area when it first opened. Today, Lee averages
basement. Lee only coached had 27 students per week for the first
the gymnastics team for Waterloo West High School in the 1970s
• The WTTC was the first businesses of its kind in the Cedar Valley
area. Since then, many other similar businesses have opened, but
• One of the WTTC’s former students went on to compete and win the
(Waterloo, Iowa) The Waterloo Trampoline and Tumbling Center is a local youth
gymnastics club based out of Waterloo, Iowa. Founded in 1990 by Lee Whitmore and his
wife, Linda, the WTTC has become a staple in Waterloo on Hawthorne Avenue for the
In its beginnings, the club was a measly few mats in the Whitmore’s basement.
Seeing interest and growth within the first few years, Lee convinced his wife to invest in
the building they are in now. Twenty-eight years later and the WTTC has seen nothing
but success. The gym walls are filled with awards and trophies earned by the club team
that has traveled and competed in national competitions, sending their most talented
The success of the program can be attributed to the coaching staff led by Lee.
However, Mr. Whitmore hasn’t always been so passionate about gymnastics. In fact, he
started out as a basketball coach at Waterloo West High School in the 1970s. By chance,
the school later turned to Lee to fill a gymnastics coaching position where he first fell in
-MORE-
(The Bouncing Brood 2-2-2)
Before opening the Waterloo Trampoline and Tumbling Center, Lee developed
his coaching skills at the Dixie School of Gymnastics and the YMCA. Upon making the
decision to open his own club, he turned to his wife to do the behind the scenes work.
Ask Lee himself, he will direct any logistical questions to his wife. Linda keeps the club
running with her dedication to the finances and the paperwork. Lee’s talents are better
used encouraging his gymnasts to work hard and achieve their goals. His athletes are
attracted to his positivity and kind heartedness which are the same traits he looks for
Aside from the Whitmore’s, there are only four other employees of the WTTC
allowing for a more personal bond between coach and student. The four young women
coaching with Lee attend the University of Northern Iowa and once practiced and
competed for the WTTC, which emulates the gravitational-like pull of this program’s
family atmosphere. Anyone involved at the Waterloo Trampoline and Tumbling Center
from the owners and the staff to the parents and their children are a part of the family
The Whitmore’s are always looking to expand this family. For any inquiries about
joining this family-friendly club, contact Lee Whitmore by either phone at 319-234-6550
or by email lee.whitmore@waterlootrampoline.com.
###
Long News Story
Waterloo Trampoline and Tumbling Center: Great for Kids, Better for Family
(Waterloo, Iowa) “Stop. Everyone turn your attention this way,” a coach yells as
his gymnasts cheer on a peer as they demonstrate their newly accomplished skill. Soon
after, practice resumes and the hollering coach, Lee Whitmore, returns to working with
his gymnasts. Whitmore, the owner and founder of the Waterloo Trampoline and
Tumbling Center, began teaching tumbling classes in his basement years ago, for the
sole-purpose of having a second income for his family. Seemingly overnight, his client
base grew. After much convincing of his wife, he decided to make the jump to move his
business into its own facility in Waterloo. A year after Lee started teaching gymnastics to
fourteen students in his basement, he was meeting with ninety-five gymnasts in his
-MORE-
(Waterloo Trampoline 2-2-2)
Twenty-eight years later, Lee’s passion for coaching trampoline and tumbling has
not simmered even in the slightest. He embodies loving what you do, smiling to say why
he loves his job: “the number one thing is the sport of tumbling and trampoline. It is a
true full body coordination sport.” Lee believes the three most important things to teach
kids are: tumbling, rhythm, and to jump rope. He does all three of these things at his
business and since its establishment, the WTTC has seen significant success judging by
the countless trophies on shelves around the gym. The awards boast the talent of Lee’s
Whitmore develops and enriches athletes, but more times than he’d like to admit,
his success in producing well-rounded athletes results in the eventual loss of their
membership. Over the years, he has lost a substantial number of athletes to other sports.
As young athletes develop coordination and athleticism, they are lured to trying new
sports that schools offer such as volleyball or swimming. Remarkably, Lee speaks
positively about this trend, excited to be a part of transforming young people into
exceptional athletes.
-MORE-
(Waterloo Trampoline (3-3-3)
The environment of the gym plays an essential role in developing character for
the athletes of the WTTC. As athletes begin stretching, the before quiet gym transforms
into a lively, upbeat, and fun place. The gymnasts organize themselves into groups of
four-five and work closely with their coaches. The coaches are posted around the gym
and are excellent with the students. The strong connection between coaches and
the gym for parents to watch their kids during practice. Lee encourages parents to watch
their kids while participating at the Waterloo Trampoline and Tumbling Center, and
while they’re allowed to sit and watch, Lee asks them to keep to themselves and let the
coaches do the coaching. While interviewing Lee, he reminisced of Nationals a few years
back in Kentucky. All families participating stayed in the same hotel and were able to
enjoy each other’s company. Being able to stay connected and act as a ‘family’ is
something Lee values with WTTC. The team delivered an outstanding performance that
-MORE-
(Waterloo Trampoline 4-4-4)
Although the WTTC has seen success over the years, Lee strives to find a
consistent number of athletes registered year-round. Lee believes that 100-120 kids
beginning the first week of September is open now. Classes are year-round, and start
from September 1, 2018 and go through August 31, 2019. The registration fee is $40 for
the entire year. Promotional pieces are available at the Waterloo Trampoline and
Tumbling Center (2405 Hawthorne Ave, Waterloo, IA). For any further information,
###
First feature story
(Waterloo, Iowa) With over 32 years in experience, the Waterloo Trampoline &
Tumbling Center’s success in competitions as well as teaching boys and girls the art of
tumbling could make you want to do cartwheels. The WTTC, owned and operated by Lee
Whitmore, has proudly seen growth in their program since they began in 1990. Sending
multiple tumblers to the elite level, it’s safe to say their training and expertise are what’s
The Waterloo Trampoline and Tumbling Center is excited to share their art with
a few different Waterloo elementary schools. At the end of August, WTTC athletes will
be meeting with elementary students to showcase their tumbling skills. This is a great
-MORE-
(A Hop and a Flip 2-2-2)
Not only will tumbling be demonstrated, Lee and the WTTC athletes will discuss
with students about the importance of being involved, the teamwork skills you will
obtain, as well as how much fun you will have by joining the WTTC! Handouts and
brochures will be provided to the children so that they can spread the word along to
their parents.
There are many different arts and sports a child can become involved in at a
young age. Tumbling is a sport that children can take to an elite level, or it can be one
that complements other sports because of the flexibility and coordination that is
developed through it. The WTTC loves to help young athletes find and foster their
###
Second feature story
Standing near a tumbling track, you hear Lee Whitmore stop practice to celebrate
a new skill mastered by one of his athletes. After the cheers and clapping settle down,
you can find other gymnasts perfecting cartwheels, back handsprings, and flipping on
the trampoline. The Waterloo Trampoline and Tumbling Center’s program success may
have you jumping with excitement to get involved. Children in the Cedar Valley
interested in learning the art of trampoline and tumbling have a safe, fun place to do so
thanks to Lee Whitmore and his wife, Linda, the owners of the WTTC.
-MORE-
(Flip Your Way 2-2-2)
The WTTC invites you and yours to come to an Open House Event to check out
what the sport is all about. This event will provide you with the opportunity to see a
demonstration from current athletes, attend an information session, and register for the
classes available. This Open House Event will provide you with an understanding of the
environment of the WTTC which stands apart from other trampoline and tumbling
studios in the area. Current members have nothing but praise for the atmosphere
writing that the “WTTC isn't just a place for your child to learn gymnastics and get a
work out. Here you feel like everyone is family. Love Lee, Linda and the coaches!” The
club is family-friendly, offering parents the opportunity to enroll two or more siblings
Classes are small to allow for closer connections between coaches and gymnasts.
Divided into skill groups, coaches work with four to five students per rotation on the
skills gymnasts want to improve on. The personalized practices are complemented with
the infectious positivity in the gym. From the outside, the WTTC looks like another
industrial building in the area, but one step inside and the ambiance instantly changes
contradicting the cold outside look of the building. Inside, gymnasts become a family
and nights at the WTTC are spent training to become the best they can be, while also
teaching them the important life lessons that can be learned from competitive sports.
-MORE-
(Flip Your Way 3-3-3)
Center at their upcoming Open House Event. Inspire your children to join a family that
will encourage them and help them grow in their athleticism and humanity.
###
Organizational Representatives Biographies
Brad Whitmore currently lives in the Evansdale but grew up on a farm in the Cedar
Valley Area. His father is Lee, the owner of WTTC. He has been around tumbling all his
life and took it as a kid, with his father teaching him.
He stopped tumbling during his high school and
college years. For 8 years, he ran and coached his
own tumbling center in Webster City, but moved
away and has been back helping his father for 5 years
now. Brad currently works as a production
supervisor for a Pork plant. He has two children, a
daughter and a son.
Promotional Poster (Printed Size 16” by 20”)
Brochure (outside)
Brochure (Inside)
WTTC T-shirt Order Form
FRONT BACK
Dear Jon,
We are writing on behalf of the Spring 2018 Principles of Public Relations class at the
University of Northern Iowa. As part of our hands-on career training this semester, we
have divided into small groups and have been assigned a local organization to create a
Public Relations campaign for. This campaign will help build relationships between
community organizations while giving students opportunities to prepare for the career
path we seek to follow upon graduation.
Through your contribution, our goal is to raise enough money to produce thirteen
bound, color copies of the finished campaign, thirteen color brochures, thirteen color
copies of any piece, and two flash drives. This will allow each student to keep a final
campaign for our portfolios.
We are eager to complete this project and look forward to the end result. Thank you in
advance for funding any donation amount toward our finished Principles of Public
Relations campaign.
If you have any questions please feel free to contact Allison Hunt huntaad@uni.edu 319-
939-5633 or Jayde Guinan guinanj@uni.edu 712-216-2403.
Sincerely,
Organization: Copyworks
Number: 319-266-2306