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Sociological Paradigms and Organizational Analysis
Sociological Paradigms and Organizational Analysis
THEAUTHORS
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Ashgate
Aldershot • Brookfield USA • Singapore • Sydney
© Gibson Burrell and Gareth Morgan 1979
All rights reserved. No part of this publication maybe reproduced,
Contents
stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording orotherwise
without the prior permission of the publisher
page
First published 1979 by Heinemann Educationai Books List of Figures v
Reprinted 1980,1982 List of Tables v
Acknowledgements vi
Reprinted 1985,1987,1988 by Gower Publishing Company Limited Introduction viii
Reprinted 1992 by Ashgate Publishing Limited
PART I: IN SEARCH OF A FRAMEWORK
Reprinted 1993,1994 by Arena 1 Assumptions about the Nature of Social Science 1
The Strands of Debate 4
Reprinted 1998 by Analysing Assumptions about the Nature of Social
Ashgate Publishing Limited Science 7
Gower House 2 Assumptions about the Nature of Society 10
Croft Road The Order-Conflict Debate 10
Aldershot, Hants 'Regulation' and 'Radical Change' 16
GU11 3HR 3 Two Dimensions: Four Paradigms 21
England The Nature and Uses of the Four Paradigms 23
The Functionalist Paradigm 25
Ashgate Publishing Company The Interpretive Paradigm 28
Oíd Post Road The Radical Humanist Paradigm 32
Brookfield The Radical Structuralist Paradigm 33
Vermont 05036 Exploring Social Theory 35
USA
PART II: THE PARADIGMS EXPLORED
British Library Cataloguing in Publication Data 4 Functionalist Sociology 41
Burrell, Gibson Origins and Intellectual Tradition 41
Sociological paradigms and organisational The Structure of the Paradigm 48
analysis : elements of the sociology of corporate Social System Theory 49
life. Interactionism and Social Action Theory 68
1. Organization Integrative Theory 87
I. Tille II. Morgan, Gareth Objectivism 102
302.3'5 HM131 The Underlying Unity of the Paradigm 106
5 Functionalist Organisation Theory 118
ISBN O 566 05148 6 Hbk Theories of Organisation within the Functionalist
185742 114 O Pbk Paradigm 121
Social System Theory and Objectivism 123
Theories of Bureaucratic Dysfunctions 184
Printed in Great Britain by Ipswich Book Company, Suffolk
iv Contents Contents v
The Action Frame of Reference 189 Towards the Further Development of Radical
202 Organisation Theory 385
Pluralist Theory 217
Debate within the Functionalist Paradigm
227 PART III: CONCLUSIONS
6 Interpretive Sociology
Origins and Intellectual Tradition 227 12 Future Directíons: Theory and Research 395
The Structure of the Paradigm 234
235 Bibliography 403
Hermeneutics 238
Solipsism Index 427
240
Phenomenology 247
Phenomenological Sociology
The Underlying Unity of the Paradigm 253 List of Figures
7 The Interpretive Paradigm and the Study of page
260
Organisations 1.1 A scheme for analysing assumptions about the nature
Ethnomethodological Approaches to the Study of of social science 3
Organisational Activities 261 3.1 Four paradigms for the analysis of social theory 22
Phenomenological Symbolic Interactionism and the 3.2 Intellectual influentes upon the functionalist paradigm 27
Study of Organisational Activities 270 3.3 The four sociological paradigms 29
The Phenomenological Challenge to Contemporary 3.4 The main schools of Organisational analysis 30
Organisation Theory 273 4.1 Some possible types of system models 67
Phenomenological Approaches to the Study of 5.1 Functionalist approaches to the study of organisations 121
5.2 The development of social system theory and objectivism 124
Organisational Situations: Problems and Dilemmas 275 5.3 Scheme for interpreting complaints and reduced work
279
8 Radical Humanism 279 effectiveness 135
Origins and Intellectual Tradition 5.4 Scheme for interpreting complaints involving social inter-
The Structure of the Paradigm 282 relationships of employees 137
283 5.5 A contingency model for Organisational analysis 177
Critical Theory 299
Anarchistic Individualism
French Existentialism 302
306
The Underlying Unity of the Paradigm
9 Anti-Organisation Theory 310
313
List of Tables
Towards Alternative Realities
Towards an Anti-Organisation Theory 319 2.1 Two theories of society: 'order' and 'conflict' 13
10 Radical Structuralism 326 2.2 The regulation- radical change dimensión 18
Origins and Intellectual Tradition 326 5. 1 The unitary and pluralist views of interests, conflict and
The Structure of the Paradigm 333 power 204
334 8.1 Critical theory: central concepts and orientations 298-9
Russian Social Theory 9. 1 Key dimensions of alternative realities 3 18
Contemporary Mediterranean Marxism 341
349 9.2 Towards the definition of anti-organisation theory 322-3
Conflict Theory 11.1 The unity of the radical Structuralist attack upon Organi-
The Underlying Unity of the Paradigm 357
365 sation theory 366-7
11 Radical Organisation Theory 11.2 Some differences in emphasis between Marxian Struc-
Radical Weberian Approaches to a Radical turalist and radical Weberian approaches to radical
Organisation Theory 371 Organisation theory 385
Marxian Structuralist Approaches to a Radical 11.3 The radical Weberian view of interests, conflict and
Organisation Theory 377 power 388
136-7, 137-8, and Figs. 5.3 and 5.4 on pp. 135 and 137.
Houghton Mifflin Company: A. Rose, Human Behavior and
Social Processes (1962), on pp. 79-80.
Acknowledgements John Wiley & Sons, Inc.: P.M. Blau, Exchange and Power in
Social Life (1964), on pp. 89, 90.
Merlin Press Ltd.: P. Thévenaz, What is Phenomenology?
(1962), o n p . 241.
Methuenand CoLtd.: Jean-Paul Sartre, Being and Nothingness
We have worked on this book at a pace which has varied from the (1966), onp. 305.
intense to the intolerable, and as a consequence we have asked and Penguin Books Ltd.: Steven Lukes, Emite Durkheim: His Life
received a great deal of our families and friends. We owe to them and Work: A Historical and Critical Study (1973), on pp.
all a great debt of thanks. In particular we wish to thank Christine 45-6.
Burrell for her considerable patience, help and encouragement, Prentice-Hall, Inc.: L.A. Coser, Georg Simmel (1965), on pp.
which were stretched up to and sometimes beyond the limits. Our 70,71,72.
work owes much to our colleagues and students at Lancaster, Routledge and Kegan Paul Ltd.: John Rex, Key Problems in
particularly those in the Department of Behaviour in Sociological Theory (1961), on pp. 353-4.
Organisations, where the stimulatingand convivial combination of University of Chicago Press: H. Blumer, The Sociological
critical enquiry, friendship and debate has been a major feature of Implications of the Thought ofG.H. Mead (1966), on pp. 78,
our enterprise. 81.
The ideas expressed in the book are the product of extensive
discussion and as such are to be seen as shared. However, the Gibson Burrell, Gareth Morgan
responsibility for the production of the manuscript in its present Lancaster, December 1978
form has fallen largely upon Gareth Morgan, who has undertaken
the task of converting early drafts into a finished text and of
imposing stylisticunity on the work as a whole. Needless to say, in
the spirit of our endeavour, responsibility, credit and blame are
jointly assumed.
Thanks are due to Jean Atkinson, Janet Fisher, Joy Howson,
Sue Lawrence and Lynne Rymarz for typing various sections of
the manuscript. The assistance of the Social Science Research
Council, in sponsoringfield research which contributed to many of
the ideas presented here, is gratefully acknowledged.
Gibson Burrell would like to register his gratitude to his mother
and family, especially to Christine who, while the book was being
written, carried twins in and ex útero while he merely carried
books in and ex libris.
Gareth Morgan wishes to extend special thanks and
appreciation to his parents, Idris and Rachel Morgan, for all that
they have given.
We also wish to thank the following publishers for permission
to reproduce extracts from their books on the pages indicated:
Harvard University Press: F.J. Roethlisberger and W.J.
Dickson, Management and the Worker (1939), on pp. 134,
M
Introduction ix
proportion of Iheory and research is located within the bounds of
just one of Ihe four paradigms to be considered here. Indeed, the
Introduction bulk of it is located within the context of a relatively narrow range
of theoretical possibilities which define that one paradigm. It is no
exaggeration, therefore, to suggest ihat the social-scientific enter-
prise in general is built upon an extremely narrow set of
metatheoretical assumptions. This concentration of efforl in a
relatively narrow área defines whal is usually regarded as Ihe
This book, which has devoured the last two years of our lives, is dominant orthodoxy wilhin a subject. Because ihis orthodoxy is so
the product of a friendship and intellectual partnership. It began as dominanland strong, its adherents often takeitforgranted as right
an innocuous idea which grew with such strength that it developed and self-evident. Rival perspectives within the same paradigm or
into a 'way of seeing'. It has changed the ways in which we think outside its bounds appear as satellites defming allernative poinls of
about social theory, and we hope that it will do the same for others. view. Their impact upon the orthodoxy, however, is rarely very
The book is intended to clarify and help overeóme what seem to significant. They are seldom strong enough to establish Ihemselves
be some of the major sources of confusión within the social as anything more than a somewhat deviant set of approaches. As a
sciences at the present time. Initially it had afairly specific objec- result the possibilities which they offer are rarely explored, leí
tive: to attempt to relate theories of organisation to their wider alone understood.
sociological context. In the course of development, however, this In order to understand alternative points of view it is important
endeavour widened in scope and evolved into an enterprise thal a Iheorisl be fully aware of Ihe assumplions upon which his
embracing many aspects of philosophy and social theory in gen- own perspeclive is based. Such an appreciation involves an inlel-
eral. As such it now stands as a discourse in social theory of leclual journey which lakes him oulside Ihe realm of his own
relevance to many social science disciplines, of which those in the familiar domain. Il requires that he become aware of the bound-
general área of organisation studies - industrial sociology, organ- aries which define his perspective. It requires Ihat he journey into
isation theory, organisational psychology and industrial relations the unexplored. It requires thal he become familiar wilh paradigms
— are but special cases by which we ¿Ilústrate our general themes. which are nol his own. Only Ihen can he look back and appreciale
Our proposition is that social theory can usefully be conceived in in full measure Ihe precise nalure of his slarling poinl.
terms of four key paradigms based upon different sets of The work presenled here is an allempl lo lake Ihe student of
metatheoretical assumptions about the nature of social science and organisations inlo realms which he has probably not explored
the nature of society. The four paradigms are founded upon mutu- before. Il is a journey upon which we, Ihe aulhors, unwillingly
ally exclusive views of the social world. Each stands in its own embarked as a resull of cerlain nagging doubls and uncerlainties
right and generales its own distinctive analyses of social life. With about the ulilily and validity of much conlemporary theory and
regard to the study of organisations, for example, each paradigm research in our subjecl. We were concerned aboul Ihe way in
generales theories and perspectives which are in fundamental which sludies of organisalional activilies had generated mounlains
opposition lo Ihose generated in other paradigms. of Iheory and research which seemed lo have no obvious links
Such an analysis of social Iheory brings us face lo face wilh Ihe oulside narrow discipline áreas. We were concerned aboul Ihe
nalure of the assumplions which underwrite different approaches essenlially ephemeral nalure of our subjecl. We were concerned
lo social science. Il culs ihrough Ihe surface delail which dresses aboul ihe academic seclarianism reflecled at various limes in open
many social Iheories lo whal is fundamenlal in delermining Ihe hoslilily, oslrich-like indifference and generally poor-qualily
way in which we see Ihe world which we are purporling to analyse. dialogue and débale belween essentially related schools of
It stresses Ihe crucial role played by Ihe scieniisl's frame of refer- Ihoughl. In shorl, we fell Ihal our subjecl área called for a cióse
ence in the generation of social Iheory and research. examinationof the assumplions upon which ilis based wilh a view
The silualion with regard to the field of organisation sludies at lo seeing il in a new, and hopefully refreshing, lighl. Our book in
Ihe presenl lime, as in other social science disciplines, is thal a vast essence presenls an accounl of our journey and a record of Ihe
x rntroduction Introduction xi
conclusions and insights which have emerged. Marxist social theorists appeared contení to work in isolation,
We began our enterprise by considering how we could dis- ignoring the contradictory perspectives which they presented, it
tinguish between different approaches to the study of seemed that any adequate analysis of theories of society must take
organisations. The view that 'all theories of organisation are based these rival perspectives into account.
upon a philosophy of science and a theory of society' seemed to Our journey into Marxist literature took us into yet another new
recur time and again in our conversations and we soon found it realm as far as our initial interests were concerned. We were
defining two major dimensions of analysis. Although organisation surprised to find striking parallels between intellectual
theorists are not always very explicit about the basic assumptions developments within Marxist theory and academic sociology. We
which inform their point of view, it is clear that they all take a stand found that the assumptions about the nature of social science
on each of these issues. Whether they are aware of it or not, they which had divided academic sociologists into different schools of
bring to their subject of study a frame of reference which reflects a thought also divided Marxist theorists. In that realm, too, the
whole series of assumptions about the nature of the social world dominant theoretical framework was surrounded by satellite
and the way in which it might be investigated. schools of thought offering rival explanations. Pursuing these tra-
Our attempt to explore these assumptions led us into the realm ditions to their source, we found that they emerged from precisely
of social philosophy. We were confronted with problems of ontol- the same bounds of social philosophy which had underwritten
ogy and epistemology and other issues which rarely receive con- divergent elements within sociology itself. It became clear that the
sideration within the field of organisation studies. As we rival traditions emphasising 'order' as opposed to 'conflict' shared
investigated these issues we found that they underpinned the great the same pedigree as far as their roots in social philosophy were
philosophical debates between social theorists from rival concerned. Deriving from similar assumptions about the
intellectual traditions. We realised that the orthodoxy in our sub- ontological and epistemológica! status of social science, they had
ject was based in essenceupon just one of these traditions, and that been wedded to fundamentally different frames of reference with
the satellite perspectives which we had observed as surrounding regard to the nature of society.
the orthodoxy were, in fact, derived from quite a sepárate Given these cross linkages between rival intellectual traditions,
intellectual source. We realised that they were attempting to it became clear to us that our two sets of assumptions could be
articúlate points of view which derived from diametrically counter-posed to produce an analytical scheme for studying social
opposed assumptions about the basic nature of the social world; theories in general: the two sets of assumptions defmed four basic
accordingly they subscribed to quite different assumptions about paradigms reflecting quite sepárate views of social reality. On
the very nature of the social-scientific enterprise itself. attempting to relate this scheme to the social science literature we
In investigating assumptions with regard to the nature of society found that we possessed an extremely powerful tool for negotiating
we were, at first, able to opérate on firmer ground. The sociology our way through different subject áreas, and one which made sense
of the 1960s had focused upon the 'order-conflict debate' - of a great deal of the confusión which characterises much con-
whether sociology emphasises the 'problem of order' or the temporary debate within the social sciences. The scheme offered
'problem of conflict and change'. By the late 1960s the debate had itself as aform of intellectual map upon which social theories could
been pronounced dead, and these two views of society were seen be located according to their source and tradition. Theories rarely
merely as two aspects of the same problematic. In reviewing the if ever appear out of thin air; they usually have a well established
literature relevant to this debate we became increasingly con- history behind them. We found that our intellectual map allowed
vinced that it had met a premature death. Whilst it was clear that us to trace their evolution. Theories fell into place according to
academic sociologists had convinced themselves that the 'problem their origins. Where rival intellectual traditions had been fused,
of conflict' could be subsumed under the 'problem of order', distinctive hybrid versions seemed to appear. What had first
theorists outside this tradition, particularly those interested in offered itself as a simple classificatory device for organising the
Marxist theory, were actively engaged in the development of literature now presented itself as an analytical tool. It pointed us
social theories which placed the problems of conflict and change at towards new áreas of investigation. It allowed us to appraise and
the forefront of their analysis. Although academic sociologists and evalúate theories against the backcloth of the intellectual tradition
xii Introductlon
which they sought to emulate. It allowed us to ¡dentify embryonic PART I: IN SEARCH OF A FRAMEWORK
theories and anticípate potential lines of development. It allowed
us to write this book.
In the following chapters we seek to present our analytical
scheme and to use it to negotiate a way through the literature on
social theory and organisational analysis. We have aimed to pre-
sent it as clearly and directly as we can whilst avoiding the pitfalls 1. Assumptions about the
of oversimplification. But the concepts of one paradigm cannot
easily be interpreted in terms of those of another. To understand Nature of Social Science
a new paradigm one has to explore it from the inside, in terms of
its own distinctive problematic. Thus, whilst we have made every Central to our thesis is the idea that 'all theories of organisation are
effort to present our account as plainly as possible as far as the use based upon a philosophy of science and a theory of society'. In this
of the English language is concerned, we have necessarily had to chapter we wish to address ourselves to the first aspect of this
draw upon concepts which may at times be unfamiliar. thesis and to examine some of the philosophical assumptions
The remaining chapters in Part I define the nature of our two key which underwrite different approaches to social science. We shall
dimensions of analysis and the paradigms which arise within their argüe that it is convenient to conceptualise social science in terms
bounds. In this analysis we polarise a number of issues and make of four sets of assumptions related to ontology, epistemology,
much use of rough dichotomisations as a means of presenting our human nature and methodology.
case. We do so not merely for the purposes of classification, but to All social scientists approach their subject via explicit or implicit
forge a working tool. We advócate our scheme as a heuristic device assumptions about the nature of the social world and the way in
rather than as a set of rigid defínitions. which it may be investigated. First, there are assumptions of an
In Part II we put our analytical framework into operation. For ontological nature - assumptions which concern the very essence
each of our four paradigms we conduct an analysis of relevant of the phenomena under investigation. Social scientists, for
social theory and then proceed to relate theories of organisation to example, are faced with a basic ontological question: whether the
this wider background. Each of the paradigms is treated in terms 'reality' to be investigated is external to the individual - imposing
consisten! with its own distinctive frame of reference. No attempt itself on individual consciousness from without - or the product of
is made to criticise and evalúate from a perspectiva outside the individual consciousness; whether 'reality' is of an 'objective'
paradigm. Such criticism is all too easy but self-defeating, since it nature, or the product of individual cognition; whether 'reality' is a
is usually directed at the foundations of the paradigm itself. All given 'out there' in the world, or the product of one's minó1.
four paradigms can successfully be demolished in these terms. Associated with this ontological issue, is a second set of
What we seek to do is to develop the perspectiva characteristic of assumptions of an epistemológica! nature. These are assumptions
the paradigm and draw out some of its implications for social about the grounds of knowledge - about how one might begin to
analysis. In so doing we have found that we are frequently able to understand the world and communicate this as knowledge to
strengthen the conceptualisations which each paradigm generates fellow human beings. These assumptions entail ideas, for example,
as far as the study of organisations is concerned. Our guiding rule about what forms of knowledge can be obtained, and how one can
has been to seek to offer something to each paradigm within the sort out what is to be regarded as 'truc' from what is to be regarded
terms of its own problematic. The chapters in Part II, therefore, as 'false'. Indeed, this dichotomy of 'truc' and 'false' itself pre-
are essentially expository in nature. They seek to provide a supposes a certain epistemológica! stance. It is predi caled upon a
detailed framework upon which future debate might fruitfully be view of the nature of knowledge itself: whether, for example, it is
based. possible to identify and communicate the nature of knowledge as
Part III presents a short conclusión which rocuses upon some of being hard, real and capable of being transmitted in tangibleform,
the principal issues which emerge from our analysis. or whether 'knowledge' is of a softer, more subjective, spiritual or
even transcendental kind, based on experience and insight of a
i
2 Sociológica} Paradigms and Organisational Analysis Assumptions about the Nature of Social Science 3
unique and essentially personal nature. The epistemological social world as if it were ahard, external, objective reality, then the
assumptions in these instances determine extreme positions on the scientific endeavour is likely tofocus upon an analysis of relation-
issue of whether knowledge is something which can be acquired on ships and regularities between the various elements which it com-
the one hand, or is something which has to be personally exper- prises. The concern, therefore, is with the identification and defini-
tion of these elements and with the discovery of ways in which
ienced on the other.
Associated with the ontological and epistemological issues, but these relationships can be expressed. The methodological issues of
conceptually sepárate from them, is a third set of assumptions importance are thus the concepts themselves, their measurement
concerning human nature and, in particular, the relationship and the identification of underlying themes. This perspective
between human beings and their environment, All social science, expresses itself most forcefully in a search for universal laws
clearly, must be predicated upon this type of assumption, since which explain and govern the reality which is being observed.
human life is essentially the subject and object of enquiry. Thus, If one subscribes to the alternative view of social reality, which
we can identify perspectives in social science which entail a view stresses the importance of the subjective experience of individuáis
of human beings respohding in a mechanistic or even deterministic inthe creation of the social world, then the search forunderstand-
fashion to the situations encountered in their external world. This ing focuses upon different issues and approaches them in different
view tends to be one in which human beings and their experiences ways. The principal concern is with an understanding of the way in
are regarded as producís of the environment; one in which humans which the individual creates, modifies and interprets the world in
are conditioned by their external circumstances. This extreme which he or she finds himself. The emphasis in extreme cases tends
perspective can be contrasted with one which attributes to human to be placed upon the explanation and understanding of what is
beings a much more creative role: with a perspective where 'free unique and particular to the individual rather than of what is
will' occupies the centre of the stage; where man is regarded as the general and universal. This approach questions whether there
creator of his environment, the controller as opposed to the con- exists an external reality worthy of study. In methodological terms
trolled, the master rather than the marionette. In these two it is an approach which emphasises the relativistic nature of the
extreme views of the relationship between human beings and their social world to such an extent that it may be perceived as 'anti-
environment we are identifying a great philosophical debate scientific' by reference to the ground rules commonly applied in
between the advócales of determinism on the one hand and the natural sciences.
voluntarism on the other. Whilst there are social theories which
The subjective-objective dimensión
adhere to each of these extremes, as we shall see, the assumptions
The subjectivist The objectivist
of many social scientists are pitched somewhere in the range approach to approach to
between. social science social science
The three sets of assumptions outlined above have direct
implications of a methodological nature. Each one has important Nominalism ontology Realism
consequences for the way ¡n which one attempts to investígate and
obtain 'knowledge' about the social world. Different ontologies,
epistemologies and models of human nature are likely to incline Anti-positivism -epistemology- Positivism
social scientists towards different methodologies. The possible
range of choice is indeed so large that what is regarded as science
by the traditional 'natural scientist' covers but a small range of Voluntarism -human nature- Determinism
options. It is possible, for example, to identify methodologies
employed in social science research which treat the social world
like the natural world, as being hard, real and external to the Ideographic •methodology- Nomothetic
individual, and others which view it as being of a much softer,
personal and more subjective quality.
If one subscribes to a view of the former kind, which treats the Figure I. I A scheme for analysing assumptions about the nature of social science
I !
4 Sodological Paradigms and Organisational Analysis Assumptions about the Nature of Social Science 5
In this brief sketch of various ontological, epistemological, Anti-positivism-positivism: the
human and methodological standpoints which characterise epistemological debate*
approaches to social sciences, we have sought to ¡Ilústrate two
broad and somewhat polarised perspectives. Figure 1.1 seeks to It has been maintained that 'the word "positivist" like the word
depict these in a more rigorous fashion in terms of what we shall "bourgeois" has become more of a derogatory epithet than a
describe as the subjective—objective dimensión. It identifies the useful descriptive concept'.5 We intend to use it here in the latter
four sets of assumptions relevant to our understanding of social sense, as a descriptive concept which can be used to characterise a
science, characterising each by the descriptive labels under which particular type of epistemology. Most of the descriptions of
they have been debated in the literature on social philosophy. In positivism in curren! usage refer to one or more of the ontological,
thefollowing section of this chapter we will review each of the four epistemological and methodological dimensions of our scheme for
debates in necessarily brief but more systematic terms. analysing assumptions with regard to social science. It is also
sometimes mistakenly equated with empiricism. Such conflations
cloud basic issues and contribute to the use of the term in a
The Strands of Debate derogatory sense.
Nominalism-realism: the ontological debate1 We use 'positivist' here to characterise epistemologies which
seek to explain and predict what happens in the social world by
These terms have been the subject of much discussion in the searching for regularities and causal relationships between its con-
stituent elements. Positivist epistemology ¡s in essence based upon
literature and there are great áreas of controversy surrounding
them. The nominalist position revolves around the assumption the traditional approaches which domínate the natural sciences.
that the social world external to individual cognition is made up of Positivists may differ in terms of detailed approach. Some would
nothing more than ñames, concepts and labels which are used to claim, for example, that hypothesised regularities can be verified
by an adequate experimental research programme. Others would
structure reality. The nominalist does not admit to there being any
maintain that hypotheses can onfy be falsified and never demon-
'real' structure to the world which these concepts are used to
describe. The 'ñames' used are regarded as artificial creations strated to be 'true'.6 However, both 'verificationists' and 'fal-
whose utility is based upon their convenience as tools for describ- sificationists' would accept that the growth of knowledge is essen-
ing, making sense of and negotiating the external world. Nominal- tially a cumulative process in which new insights are added to the
ism is often equated with conventionalism, and we will make no existing stock of knowledge and false hypotheses eliminated.
The epistemology of anti-positivism may take various forms but
distinction between them. 2 is firmly set against the utility of a search for laws or underlying
Realism, on the other hand, postúlales that the social world
external to individual cognition is a real world made up of hard, regularities in the world of social affairs. For the anti-positivist, the
tangible and relatively immutable structures. Whether or not we social world is essentially relativistic and can only be understood
label and perceive these structures, the realists maintain, they still from the point of view of the individuáis who are directly involved
exist as empirical entities. We may not even be aware of the in the activities which are to be studied. Anti-positivists reject the
existence of certain crucial structures and therefore have no standpoint of the 'observer', which characterises positivist
'ñames' or concepts to articúlate them. For the realist, the social epistemology, as a valid vantage point for understanding human
world exists independently of an individual's appreciation of it. activities. They maintain that one can only 'understand' by
The individual is seen as being born into and living within a social occupying the frame of reference of the participan! in action. One
world which has a reality of its own. It is not something which the has to understand from the inside rather than the outside. From
individual créales—it exists 'out there'; ontologically it ¡s prior to this point of view social science is seen as being essentially a
the existence and consciousness of any single human being. For subjective rather than an objective enterprise. Anti-positivists
the realist, the social world has an existence which is as hard and tend to reject the notion that science can genérate objective
knowledge of any kind. 7
concrete as the natural world. 3
6 Sociological Paradigms and Organisational Analysis Assumptions about the Nature of Social Science 7
quantitative techniques for the analysis of data. Surveys,
Voluntarism-determinism: the 'human nature' questionnaires, personality tests and standardised research
debate instruments of al! kinds are prominent among the tools which
comprise nomothetic methodology.10
This debate revolves around the issue of what model of man is
reflected in any given social-scientific theory. At one extreme we
can identify a determinist view which regards man and his Analysing Assumptions about the Nature of
activities as being completely determined by the situation or Social Science
'environment' in which he is located. At another extreme we can
identify the voluntarist view that man is completely autonomous These four sets of assumptions with regard to the nature of social
and free-willed. Insofar as social science theories are concerned to science provide an extremely powerful tool for the analysis of
understand human activities, they must incline ¡mplicitly or social theory. In much of the literature there ¡s a tendency to
explicitly to one or other of these points of view, or adopt an confíate the issues which are involved. We wish to argüe here that
intermedíate standpoint which allows for the influence of both considerable advantages accrue from treating these four strands of
situational and voluntary factors in accounting for the activities of social-scientific debate as analytically distinct. While in practice
human beings. Such assumptions are essential elements in social- there is often a strong relationship between the positions adopted
scientific theories, since they define in broad terms the nature of on each of the four strands, assumptions about each can in fact
the relationships between man and the society in which he lives.8 vary quite considerably. It is worth examining this point in more
detail.
The extreme positions on each of the four strands are reflected in
the two major intellectual traditions which have dominated social
Ideographic-nomothetic theory: the method- science over the last two hundred years. The first of these is
ological debate usually described as 'sociológica! positivism'. In essence this
reflects the attempt to apply models and methods derived from the
The ideographic approach to social science is based on the view natural sciences to the study of human affairs. It treats the social
that one can only understand the social world by obtaining first- world as if it were the natural world, adopting a 'realist' approach
hand knowledge of the subject under investigation. It thus places to ontology. This is backed up by a 'positivist' epistemology,
considerable stress upon getting cióse to one's subject and relatively 'deterministic' views of human nature and the use of
exploring its detailed background and lifehistory. The ideographic 'nomothetic' methodologies. The second intellectual tradition,
approach emphasises the analysis of the subjective accounts that of 'Germán idealism', stands in complete opposition to this. In
which one generales by 'getting inside' situations and involving essence it is based upon the premise that the ultímate reality of the
oneself in the everyday flow of life - the detailed analysis of the universe lies in 'spirit' or 'idea' rather than in the data of sense
insights generated by such encounters with one's subject and the perception. It is essentially 'nominalist' in its approach to social
insights revealed in impressionistic accounts found in diaries, reality. In contrast to the natural sciences, it stresses the
biographies and journalistic records. The ideographic method essentially subjective nature of human affairs, denying the utility
stresses the importance of letting one's subject unfold its nature and relevance of the models and methods of natural science to
and characteristics during the process of investigation.9 studies in this realm. It is 'anti-positivist' in epistemology,
The nomothetic approach to social science lays emphasis on the 'voluntarist' with regard to human nature and it favours ideo-
importance of basing research upon systematic protocol and graphic methods as afoundation for social analysis. Sociológica!
technique. It is epitomised in the approach and methods employed positivism and Germán idealism thus define the objective and
in the natural sciences, which focus upon the process of testing subjective extremes of our model.
hypotheses in accordance with the canons of scientific rigour. It is Many sociologists and organisation theorists have been brought
preoccupied with the construction of scientific tests and the use of up within the tradition of sociológica! positivism, without
8 Sociological Paradigms and Organisational Analysis Assumptions about the Nature of Social Science 9
exposure to the basic tenets of Germán idealism. Social sciencefor 3. For a comprehensive review of 'realism', see Keat and Urry
them is seen as consonan! with the conflguration of assumptions (1975), pp. 27-45. They make much of the distinction
which characterise the objective extreme of ourmodel. However, between 'positivism' and 'realism' but, as they admit, these
over the last seventy years or so there has been an increasing terms are used in a somewhat unconventional way.
interaction between these two traditions, particularly at a socio- 4. For a further discussion of the positivism—anti-positivism
philosophical level. As a result intermedíate points of view have debate, see, for example, Giddens (1974) and Walsh (1972).
emerged, each with its own distinctive conflguration of 5. Giddens (1974), p. 1.
assumptions about the nature of social science. They have all 6. See, for example, Popper (1963).
spawned theories, ideas and approaches characteristic of their 7. For a good illustration of an anti-positivist view of science,
intermedíate position. As we shall argüe in later chapters, see Douglas (1970b), pp. 3-44.
developments in phenomenology, ethnomethodology and the 8. The human nature debate in its widest sense involves many
action frame of reference are to be understood in these terms. other issues which we have not referred to here. The precise
These perspectives, whilst offering their own special brand of model of man to be employed in any analytical scheme,
insight, have also often been used as launching pads for attacks on however, is underwritten by assumptions which reflect the
sociológica! positivism and have generated a considerable amount voluntarism-determinism issue in one way or another. We
of debate between rival schools of thought. The nature of this have isolated this element of the debate here as a way of
debate can only be fully understood by grasping and appreciating treating at its most basic level a necessary assumption of all
the different assumptions which underwrite the competing points social-scientific theories which purport to account for human
of view. activities. Detailed propositions with regard to the precise
It is our contention that the analytical scheme offered here explanation of human activities elabórate in one way or
enables one to do precisely this. It is offered not as a mere another this basic theme.
classificatory device, but as an importan! tool for negotiating 9. For an excellent discussion of the nature of the ideographic
social theory. It draws attention to key assumptions. It allows one approach to social science, see Blumer (1969), ch. 1.
to focus on precise issues which differentiate socio-scientifíc 10. It is important to emphasise here that both nomothetic and
approaches. It draws attention to the degree of congruency ideographic methodologies can be employed in a deductive
between the four sets of assumptions about social science which and inductive sense. Whilst the inductive—deductive debate
characterise any given theorist's point of view. We offer it here as in science is a subject of considerable interest and
the first principal dimensión of our theoretical scheme for importance, we do not see it as being central to the four
analysing theory in general and organisational theory in particular. dimensions suggested here as a means of distinguishing
For the sake of convenience we shall normally refer to it as the between the nature of social science theories. That notwith-
'subjective—objective' dimensión, two descriptive labels which standing, it remains an important methodological issue, of
perhaps capture the points of commonality between the four relevance to both sociology and organisational analysis,
analytical strands. within the context of the assumptions explored here.
possibility that consensus may be the product of the use of some íegraíion can be seen as constituting one of the most powerful
form of coercive forcé. For example, as C. Wright Mills has strands of thought which distinguish the order and conflict per-
pointed out, 'What Parsons and other grand theorists cali "valué spectives. Here again, however, there is room for misinterpreta-
orientations" and "normative structure" has mainly to do with tion. The concept of integration in Dahrendorf s work derives from
master symbols of legitimation' (1959, p. 46). the functionalists' concern with the contribution which constituent
A normative structure here - what Dahrendorf would view as elements of a system make to the whole. In many respects this is an
consensus - is treated as a system legitimising the power oversimplificatión. Merton (1948) introduced the idea of manifest
structure. From Mills's point of view, it reflects the fact of and latent functions, some of which may be dysfunctional for the
domination. In other words, shared valúes may be regarded not so integration of society.4 Again, Gouldner (1959), writing shortly
much as an Índex of the degree of integration which characterises a after the publication of the Germán edition of Dahrendorf s work,
society as one which reflects the success of the forces of suggests that various parts of a system may have a high degree of
domination in a society prone to disintegration. From one point of autonomy and may contribute very little by way of integration to
view, extant shared ideas, valúes and norms are something to be the system as a whole. The term 'functional co-ordination' is thus
preserved; from another, they represen! a mode of domination something of an oversimplification and, given the existence of the
from which man needs to be released. The consensus/coercion points of view expressed above within the functionalist camp
dimensión can thus be seen as focusing upon the issue of social itself, it is not surprising that the concept of 'disintegration' should
control. Consensus - however it may arise - is identified in be seen as relevant and capable of being used from a functional
Dahrendorf s scheme as something independent of coerción. This standpoint. 'Disintegration' can be very easily viewed as an inte-
we believe to be a mistaken view since, as suggested above, it grationist concept and, as with other aspects of Dahrendorf s
ignores the possibility of a form of coerción which arises through scheme, this dimensión has often been telescoped and brought
within the bounds of the theories of order. For this reason it may
the control of valué systems.
In distinguishing between stabílity and change as respective well have been clearer if the position of conflict theory on this
features of the order and conflict models Dahrendorf is again open dimensión had been presented in more radical and distinctive
to misinterpretation, even though he explicitly states that he does terms. There is much in Marxian theory, for example, which refers
not intend to imply that the theory of order assumes that societies to the notion of 'contradiction' and the basic incompatibility be-
are static. His concern is to show how functional theories are tween different elements of social structure. Contradiction implies
essentially concerned with those processes which serve to heterogeneity, imbalance and essentially antagonistic and
maintain the patterns of the system as a whole. In other words, divergent social forces. It thus stands at the opposite pole to the
functional theories are regarded as static in the sense that they are concept of 'functional co-ordination', which must presuppose a
concerned with explaining the status quo. In this respect conflict basic compatibility between the elements of any given system. To
theories are clearly of a different nature; they are committed to, argüe that the concept of contradiction can be embraced within
and seek to explain, the process and nature of deep-seated functional analysis requires either an act of faith or at least a
structural change in society as opposed to change of a more considerable leap of imagination.
superficial and ephemeral kind. Thefact that all functional theories Dahrendorf s work has clearly served a very useful purpose in
recognise change, and that change is an obvious empirical reality identifyinga number of important strands of thought distinguishing
¡n everyday life, has led Dahrendorf s categorisation in relation to theorists of order from theorists of conflict. However, as will be
stability and change to lose its potential radical forcé and influ- apparent from the above discussion, in many respects the dis-
ence. It can be argued that different labels are required to identify tinctions which have been drawn between the two meta-theories do
Dahrendorf s two paramount concerns: first, that the order view of not go far enough. In particular, the insights of some twenty years
society is primarily status quo orientated; second, that it deals of debate suggest that the characterisation of the conflict
with change of a fundamentally different nature from that with perspective has not been sufficiently radical to avoid confusión
with the 'integrationist' perspective. This has allowed theorists of
which conflict theorists are concerned.3 order to meet the challenge which Dahrendorf s scheme presents
Dahrendorf s notions of functional co-ordination and disin-
16 Sociológica! Paradigms and Organisañonal Analysis Assumptions about the Nature of Society 17
to their frame of reference within the context of their order- We introduce the term 'sociology of regulation' to refer to the
orientated mode of thought. In order to ¡Ilústrate this point, let us writings of theorists who are primarily concerned to provide
return to the work of Cohén (1968) referred to earlier. explanations of society in terms which emphasise its underlying
Inadvocatinghisviewpoint Cohén appearsto be misinterpreting unity and cohesiveness. It is a sociology which is essentially con-
the distinction between the two models. His interpretaron of cerned with the need for regulation in human affairs; the basic
concepts telescopes the different variables into a form in which questions which it asks tend tofocus upon the need to understand
they can be seen as consistent with each other. In effect his whole why society is maintained as an entity. It attempts to explain why
analysis reflects an attempt to incorpórate the conflict model society tends to hold together rather than fall apart. It is interested
within the bounds of the contemporary theory of order. He thus in understanding the social forces which prevent the Hobbesian
loses the radical essence of the conflict perspective and is able to visión of 'war of all against all' becoming a reality. The work of
conclude that the two models are not mutually exclusive and do Durkheim with its emphasis upon the nature of social cohesión and
not need to be reconciled. He argües that the two models are not solidarity, for example, provides a clear and comprehensive
genuine alternatives and in effect suggests that each is no more illustration of a concern for the sociology of regulation.
than the reciprocal of the other. He is therefore able to leave The 'sociology of radical change' stands in stark contrast to the
Dahrendorf s analysis with the central concern of his book - the 'sociology of regulation', in that its basic concern is to fínd
problem of order - largely intact. The incorporaron of conflict explanations for the radical change, deep-seated structural con-
into the bounds of the model of order de-emphasises its flict, modes of domination and structural contradiction which its
importance.5 theorists see as characterising modern society. It is a sociology
In line with the analysis which we presented earlier, we argüe which is essentially concerned with man's emancipation from the
that the attempt to reduce the two models to a common base ignores structures which limit and stunt his potential for development. The
the fundamental differences which exist between them. A conflict basic questions which it asks focus upon the deprivation of man,
theory based on deep-seated structural conflict and concerned both material and psychic. It is often visionary and Utopian, in that
with radical transformations of society is not consistent with a it looks towards potentiality as much as actuality; it is concerned
functionalist perspective. The differences between them, with what is possible rather than with what is; with alternatives
therefore, are importan! and worthy of distinction in any attempt rather than with acceptance of theslaíus quo. In these respects it is
toanalyse social theory. With the benefít of hindsighjt, itis possible as widely sepárate and distant from the sociology of regulation as
to see that many of the misinterpretations which have arisen have the sociology of Marx is separated and distant from the sociology
done so because the models in Dahrendorf s analysis were not of Durkheim.
sufficiently differentiated. We wish to propose, therefore, that The distinction between these two sociologies can perhaps be
certain modifications be made in order to articúlate the differences best illustrated in schematic form; extreme points of view are
in a more explicit and radical form. Since much of the confusión counter-posed in order to highlight the essential differences
has arisen because of the ambiguity of the descriptions associated between them. Table 2.2 summarises the situation.
with the two models we wish to suggest the use of a somewhat We offer this regulation—radical change distinction as the
different terminology. second principal dimensión of our scheme for analysing social
theories. Along with the subjective—objective dimensión
developed in the previous chapter, we present it as a powerful
means for identifying and analysing the assumptions which under-
'Regulation' and 'Radical Change' lie social theories in general.
The notions of 'regulation' and 'radical change' have thus far
Our analysis has shown that the order—conflict distinction is in been presented in a very rough and extreme form. The two models
many senses the most problematic. We suggest, therefore, that it illustrated in Table 2.2 should be regarded as ideal-typical
should be replaced as a central theme by the notions of 'regulation' formulations. The seven elements which we have identified lend
and 'radical change'. themselves to a much more rigorous and systematic treatment in
18 Sodological Paradigms and Organisational Analysis Assumptions about the Nature of Society 19
which their overall form and nature is sp'elt out in detail. We delay between the sub-elements of each model need not be congruent,
this task until later chapters. Here, we wish to address ourselves to that is, an analysis may pay attention to elements of both.
the broad relationships which exist between the sociologies of The answer to both criticisms follows our defence of
regulation and radical change. We maintain that they present Dahrendorf s work. To confíate the two models and treat them as
fundamentally different views and interpretations of the nature of variations on a single theme is to ignore or at least to underplay the
society. They reflect fundamentally different frames of reference. fundamental differences which exist between them. Whilst it may
They present themselves, therefore, as alternative models for the be possible to use each model in a diluted form and thus obtain two
analysis of social processes. analyses of the middleground which approximate each other, they
To present the models in this way is to invite criticism along the must remain essentially sepárate, since they are based upon oppos-
lines of that levelled at Dahrendorf s work. For example, it could ing assumptions. Thus, as we have illustrated, to discuss the
be suggested that the twp models are the reciprocáis of each other 'functions' of social conflict is to commit oneself to the sociology
- no more than two sides of the same coin - and that relationships of regulation as opposed to that of radical change. However cióse
one's position might be to the middle ground, it would seem that
Table 2.2 one must always be committed to one side more than another. The
The regulation—radical change dimensión fundamental distinctions between the sociologies of regulation and
radical change will become clear from our analysis of their
The sociology of REGULATION The socwhgy of RADICAL CHANGE intellectual development and constituent schools of thought in
is concerned with: is concerned with: later chapters. We conceptualise these two broad sociological
perspectives in the form of a polarised dimensión, recognising that
(a) The status quo (a) Radical change while variations within the context of each are possible, the
(b) Social order (b) Structural conflict
(c) Consensos* (c) Modes of domination
perspectives are necessarily sepárate and distinct from each other.
(d) Social integration and (d) Contradiction
cohesión
(e) Solidarity (e) Emancipación
(f) Need satisfactiont (f) Deprivation
(g) Actuality (g) Potentiality Notes and References
Notes
i. Among the numerous theorists primarily concerned with the
* By 'consensus' we mean voluntary and 'spontaneous' agree- problem of order, Dawe cites Parsons (1949), Nisbet (1967),
ment of opinión. Bramson (1961), Cohén (1968), and Aron (1968).
2. For a discussion of the Marxism versus social science
t The term 'need satisfaction' is used to refer to the focus upon
satisfaction of individual or system 'needs'. The sociology of debate, see Shaw (1975). The división between Marxist
regulation tends to presume that various social characteristics can theorists and orthodox sociologists is now so deep that they
be explained in relation to these needs. It presumes that it ¡s either ignore each other completely, or indulge in an
possible to identify and satisfy human needs within the context of exchange of abuse and accusation regarding the political
existing social systems, and that society reflects these needs. The conservatism or subversiveness commonly associated with
concept of 'deprivation', on the other hand, is rooted in the notion their respective points of view. Debate about the intellectual
that the social 'system' prevenís human fulfilment; indeed that strengths and weaknesses of their opposing standpoints is
'deprivation' is created as the result of the status quo. The social conspicuous by its absence.
'system' is not seen as satisfying needs but as eroding the Later in this chapter we suggest that the descriptions of
possibilities for human fulfilment. It is rooted in the notion that 'concern with the status quo' and 'concern for radical
society has resulted in deprivation rather than in gain. change' provide more accurate views of the issues involved
here.
t
20 Sociological Paradigms and Organisationa! Analysis
4. Dahrendorf acknowledges Merton's distinction between
latent and manifest functions but does not pursue the cpn-
sequence of 'dysfunctions' for the concept of integration
(Dahrendorf, 1959, pp. 173-9).
3. Two Dimensions:
5. Other 'order' theorists who have addressed themselyes to
Dahrendorf s tnodel tend to follow a similar path in the
Four Paradigms
attempt to embrace conflict theory within their perspective.
See, for example, van den Berghe (1969).