Scribd Logo
Upload

Welcome to Scribd!

  • User Survey Questionnaire of The Medicines Information Service

    Uploaded by

    Nicah Shayne B. Madayag
    15 views1 page
    The document appears to be a user survey questionnaire for a medicines information service. It asks users to rate their experience contacting the service and receiving responses by selecting options on a scale from "strongly agree" to "strongly disagree" for statements about initial contact, response timeliness, response detail, service helpfulness, need for multiple contacts, timeliness of response, information receipt, information received, and satisfaction with the full answer provided.

    Original Description:

    Ahahhaah

    Original Title

    Questionnaire Template

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document appears to be a user survey questionnaire for a medicines information service. It asks users to rate their experience contacting the service and receiving responses by selecting options on a scale from "strongly agree" to "strongly disagree" for statements about initial contact, response timeliness, response detail, service helpfulness, need for multiple contacts, timeliness of response, information receipt, information received, and satisfaction with the full answer provided.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    15 views1 page

    User Survey Questionnaire of The Medicines Information Service

    Uploaded by

    Nicah Shayne B. Madayag
    The document appears to be a user survey questionnaire for a medicines information service. It asks users to rate their experience contacting the service and receiving responses by selecting options on a scale from "strongly agree" to "strongly disagree" for statements about initial contact, response timeliness, response detail, service helpfulness, need for multiple contacts, timeliness of response, information receipt, information received, and satisfaction with the full answer provided.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 1

    User Survey Questionnaire of the Medicines Information

    Service

    Centre: Enquiry No:

    Title:

    Please complete the following questionnaire with specific


    X
    regard to the
    above enquiry, by placing a CROSS in the appropriate box

    strongly agree

    not applicable
    uncertain/

    disagree

    disagree
    strongly
    1. Initially I was able to contact the service easily agree

    2. I was informed when I could expect an answer

    3. The answer provided was sufficiently detailed for my


    needs

    4. In general I found the service to be helpful

    5. I had to contact the MI centre more than once before I


    received a response

    6. I received the answer to my enquiry too late for it to be


    useful

    7. The information was received when requested

    8. I did not receive the information that I required

    9. I received the answer to my enquiry within the time


    requested

    10. I was happy with the answer to my question

    11. My question was answered in full

    You might also like