Soft Link Application HYD 512Kb

Form for SoftLINK Services of STPI
APPLICATION FOR SUBSCRIBING

TO
SoftLINK
SERVICES
Of
SOFTWARE TECHNOLOGY PARKS OF INDIA
(To be signed on each Page and filled in duplicate)
SOFTWARE TECHNOLOGY PARKS OF INDIA

6, CGO Complex, Lodi Road,
New Delhi - 110 003.
Form No.STPH/4/D/027 Revision No:01 Page no. 1 of 18

Authorised Initial with round seal
i .exe
1.0 SUBSCRIBER'S DETAILS.

(1) Organisation Name M/s Motorola
(2) CEO Name *………………………………………………
(3) Address M/s Motorola
Block C&D, Sanali Info Park, 4th Floor
Road No.2, Banjara Hills
Hyderabad- 500 034
(4) Telephone 23554253 Fax….…………………
E-mail *………………………………………………
(5) CATEGORY (whichever is applicable)
E (a) ISP
(b) General User
(c) - Educational Institute
- Research Body
- News Agency
- Govt. Dept.
(d) Registered Exporter under (*)
- STP Scheme √
- EHTP Scheme (*) Enclose copy of approval
- 100 % EOU Scheme from concerned organisation
- EPZ Scheme
- EPCG Scheme
- Recognised Export House
- Incubation/ Infrastructure
Provider
- Other (specify) _______________________________________
(6) Type of Connection

New √ Additional
Upgradation Alteration of destination
Downgradation
2.0 LOCATION OF LINKS.

LOCATION IN INDIA WHERE CONNECTION REQUIRED
(1) Organisation Name M/s Motorola

(2) Person In-charge Name Mr. Srinivas Kakumani
(3) Address M/s Motorola
Block C&D, Sanali Info Park, 4th Floor
Road No.2, Banjara Hills, Hyderabad
(4) Telephone Ph.No. 9849042676
(5) Email tfxj84@motorola.com


3.0 CONTRACT PERIOD (Does not apply to Dial-up access)
i) 12 Months √
ii) 36 Months
( Applies from date of Commissioning)
4.0 SERVICE FOR WHICH APPLIED. (Choose only one service code. Tick Appropriate Box)
[For service code please see page no. 16]

Tick Service
One Code Description Speed/Details Etc.
Leased Internet Access Types

SL101 LAN in STPI Complex 64 Kbps.
SL102 LAN in Remote STPI Complex 64 Kbps.
√ SL201 Radio Local Loop Access 512 Kbps
SL202 DOT/Other wired Local Loop Kbps.
SL203 ISDN Dedicated 64 Kbps
128 Kbps
Dial Internet Access Types
SL301 PSTN Line
SL302 ISDN (one BRI Port contention port service)
Direct, International Internet Gateway Access Type
SL401 International Internet Gateway Access Kbps.
(a) International ISP Name ........................................................
International Access Point Address ....................................................
(b) International Counterpart Carrier Choice :
Name of Carrier ............................................................
Enterprise Network and Facility Management.
SL701 Enterprise Network Using DOT Lines
SL702 Enterprise Network Using STPI Radios
SL703 Enterprise Network using Mix of DoT lines and STPI radios
SL704 Housing Inter-Network Equipment and Network Management
(Furnish Detailed Network Diagrams with Requirements for SL701 & SL702)
5.0 PRE-REQUISITE FOR CONNECTION
i) Adequate space at user site for equipment to be installed by STPI

Available will be made available prior to installations
ii) UPS Power supply for equipment

iii) Air-conditioning for equipment

iv) Permission of owner of building for installation of mast at roof top


6.0 NETWORK STATUS OF SUBSCRIBER'S SITE.
(a) Whether any national leased data links from DOT are operational at
the location where these data circuits will be terminated. YES/NO
(b) If 'a' is YES whether company is operating a network in India. YES/NO

If YES, copy of DOT permission enclosed. YES/NO
(c) Whether proposed international link will be connected to the network

referred in 'b'. YES/NO
If YES copy of DOT permission for the same enclosed. YES/NO
(d) Configuration of national / international links from all sites if company

is operating a network in India enclosed. YES/NO
7.0 BILLING CONTACT
Name of the Person to be billed Mr. Srinivas Kakumani

Designation Manager IT
8.0 PAYMENT OF SERVICE CHARGE.
We enclose herewith Demand Draft (DD) (**) for

Rupees……………………………… ......................................................
…………………………………………………………
(In words) ...............................................................................................................
No. .............................................................dated .........................................Drawn on
Bank...................................................................towards ..................................
** The DD should be drawn in favour of "Software Technology Parks of India".
9.0 DOCUMENTS ENCLOSED
We have enclosed following documents
Copy of approval as software exporter [1(5)] (in case of software exporter)

Copy of any other approval applicable. (Such as ISP License)
Copy of DOT permission(s) for operating network in India [6{b,c}]
(if applicable)
Configuration of national / international links from all sites if company is
operating a network in India.
DD for advance payment [9.0]
Permission for installation of mast at roof top

10.0 Contract for the SoftLINK Services.

This Agreement made this 01 July 2010 between STPI ( Software Technology Parks
of India ), an Autonomous Society under the Department of Electronics, Government of
India, registered under the Societies Act, 1860 with its Headquarter at Electronics
Niketna, 6, CGO Complex, Lodi Road, New Delhi - 110 003, (hereafter referred to as
"STPI" which expression shall unless repugnant to the meaning or context include its
successors and assigns) of the one part And M/s MOTOROLA (hereinafter referred to
as "SUBSCRIBER") of the other part.
WHEREAS the SUBSCRIBER has applied to STPI for use of its High Speed Value
Added Datacom Network (referred as "SoftNET") as per details filled in point 4.0 above.
WHEREAS the SUBSCRIBER has applied to STPI for use of its High Speed Value
Added Datacom Network (referred as "SoftNET") at:
(Choose only one from below given and strike out others)
a) all locations wherever STPI has a Point of Presence
b) only one location
c) Multiple Locations
(Please mention name of cities below)
Location 1 : M/s Motorola, Block C&D,
Sanali Info Park, 4th Floor
Road No.2, Banjara Hills,
Hyderabad
Location 2 : …………………………………………
Location 3 : …………………………………………
Location 4 : …………………………………………
Location 5 : …………………………………………
AND WHEREAS STPI is willing and is in a position to provide and agrees to provide
such service to the SUBSCRIBER on the terms and conditions agreed by both the
Parties hereto as recorded in this agreement.
NOW, THEREFORE, in consideration of the mutual covenant set forth here in, the
parties agree as follows:
10.1 DESCRIPTION OF SERVICE
STPI shall provide SoftNET facility to SUBSCRIBER for the service as per details
in Point 4.0 above in this document.
10.2 QUALITY OF SERVICE

STPI shall endeavour to provide reliable and errors free Datacom service to the
SUBSCRIBER. STPI shall also endeavour to provide fault response time of two
hours.

10.3 OTHER-END LICENCE
It is recognised by STPI that in case of international leased access

SUBSCRIBER shall be connected to its counterpart in foreign country
(hereinafter referred to as "Other-End Subscribers") through the SoftNET facility
only when SUBSCRIBER shall in writing notify STPI directly or any party
authorised by STPI of the full name and address of the Other-End Subscribers.
10.4 MULTIPLE LOCATION SERVICE
In case SUBSCRIBER has applied for grant of SoftNET Services at more than
one location the SUBSCRIBER shall be provided service as per rules of such
service in force from time to time and communicated to the Subscriber.
SUBSCRIBER shall follow such rules of service for the service contract period.
Breach of such rules of service will amount to cancellation of all incentives,
discounts applicable under such services extended to the SUBSCRIBER in terms
of tariff discounts etc. and SUBSCRIBER shall be charged for full normal tariff
applicable from the day of commissioning of circuits in all locations.
10.5 DURATION AND CANCELLATION
10.5.1 The service is provided for a "minimum period" of 12/36 months from the
date connection has been established and shall stand renewed on expiry
for further period of 12/36 months each, unless otherwise terminated by
either party.
10.5.2 (a) The service can be disconnected normally at the end of any
calendar quarter with 1 months advance notice by the SUBSCRIBER subject to
fulfilment of the criteria defined below: -
i) Completion of minimum duration = 12/36 months.

ii) Notice period required for cancellation = 1 months
In case the SUBSCRIBER terminates the contract as stated above, STPI shall
repay to the SUBSCRIBER or allow him in account the appropriate proportion of
any rental paid in advance for a period ending after the SUBSCRIBER’S liability
for rental ceases.
(b) However, if the SUBSCRIBER is to terminate the contract before the

end of the “minimum period”, the SUBSCRIBER pays to STPI all fees he would
have had to pay had the contract run until the end of the “minimum period”
together with any justified sum for any work rendered abortive by termination.
(c) At the time of termination of the connection, the SUBSCRIBER shall

surrender to STPI or any party authorised by STPI the equipment installed at
their premises. The SUBSCRIBER remains liable for the charges payable under
this contract if he fails or refuses to permit the removal of such equipment. The
refund of security, if any by STPI to SUBSCRIBER shall be made only after
adjustment of disconnection charges as stated in Article 10.5.2 (a) and (b) above
and outstanding bills etc. the Other-End SUBSCRIBER has to normally
surrender the connection. However, if the Other-End SUBSCRIBER requires the
connection alive for specific period, the Other-End SUBSCRIBER shall pay to
STPI or to any party authorised by STPI other end charges as per the tariff
structure and the currency applicable. This shall be allowed only after execution
of the written contract by the Other-End- SUBSCRIBER.
10.6 ALTERATION OF SERVICE AND DESTINATIONS
STPI is committed to provide flexibility of services relating to alteration in channel

speed and change of destinations. Following procedure shall be followed for the
same: -
10.6.1 Alteration in Channel Speed: -
Alteration in channel speed shall be allowed on receipt of written application from

the SUBSCRIBER at either side and written acceptance by the SUBSCRIBER’S
partner on the other side. However, no “downgradation” is allowed during the
initial minimum period of *12/36 months.
The period for upgradation of channel speed shall normally not exceed 30 days
from the date of written application. However, for downgradation; after *12/36
months, notice period will match with end of next full calendar quarter during
which STPI will do the needful. The contract signed earlier by the SUBSCRIBER
shall stand amended for “downgradation” or “upgradation”, as the case may be ,
in terms of the written application by the SUBSCRIBER and formal acceptance
by STPI.
10.6.2 Alteration of Destination: -
Alteration of destination shall be allowed on receipt of written application from

SUBSCRIBER and Other-End SUBSCRIBER at either side. A new contract will
be signed with STPI or any party authorised by STPI.
10.7 EQUIPMENT AT SUBSCRIBER END
STPI shall install necessary communication equipment at the premises of

SUBSCRIBER, which would be required to provide service for which Subscriber
has applied. It shall be the responsibility of the SUBSCRIBER to provide and
maintain adequate power, clean space and air-conditioning, to ensure proper
security and functioning of the communication equipment. However, the repair
and maintenance including the spares etc. for communication equipment shall be
done by STPI. STPI and (or) its authorised representatives will have free access,
for repairs and inspection etc., to the premises where these equipment would be
installed.

STPI shall arrange comprehensive insurance for its equipment installed at

Subscriber’s premises.
(a) Space Requirement
i) Antenna: Antenna shall be mounted on the rooftop. The

exact height and where it will be mounted shall be known only
after the LOS study has been conducted. Generally, the antenna
has to be mounted well above the local obstacles, as indicated in
LOS study.
ii) Electronic Equipment: STPI shall mount Radio equipment
and associated interface converters. The total space required for
the same is around 50 sq. ft. It shall be an air-conditioned room.
(b) Power Requirement (220V AC) UPS
The user will ensure the availability of “On-line” uninterrupted power

supply 1 KVA (220V AC) with 8 hours battery backup at the site, before
the actual testing is conducted. The UPS has also to be continuously
made available throughout during operation of link.
10.8 CHARGES FOR SERVICES
10.8.1 In return for the services provided to SUBSCRIBER, the users shall pay
to STPI charges based on the tariff specified by STPI. The one-time
connection charges also include cost of tower/mast but only of Guy-wire
design and upto 30M height. If any additional height OR special design is
required, the customer as per additional prices indicated and agreed shall
pay the charges.
10.8.2 Any rental of the service shall begin, unless STPI notifies the
SUBSCRIBER to the contrary, on the day when STPI first makes the
service available to the SUBSCRIBER.
10.8.3 STPI from time to time and whenever found necessary and reasonable,
depending upon changes enforced by Government of India and other
foreign Telecom administrations as may be applicable on their behalf,
may revise the tariff and SUBSCRIBER shall adhere to such a revised
tariff.
10.8.4 In the event, STPI is not able to provide the service due to reasons
beyond its control, no interest shall be paid on the advance money but the
same will be refunded upon receipt of the request from SUBSCRIBER.
10.9 PAYMENT OF BILLS
10.9.1 After the first time payment of one time connection charges and quarterly
instalment of tariff, STPI shall furnish quarterly bill to SUBSCRIBER
towards charges as specified in Articles 11.8 above. The SUBSCRIBER
shall pay the amount billed on or before the due date specified in the
respective bill. The four quarters in the year shall be calendar quarters
beginning with 1st January, 1st April, 1st July and 1st October.
10.9.2 In case of any dispute towards the billed amount, the SUBSCRIBER shall
not withhold payment of any bill and shall pay the billed amount within the
specified period. However, such dispute can be separately taken up with
STPI for the resolution thereof.
10.9.3 The SUBSCRIBER shall make all payments to STPI in the form of
Demand Drafts payable at “Respective STPI Location” duly crossed in
favour of “Software Technology Parks of India" and shall forward the
same to office of Software Technology Parks of India.
10.9.4 The Other-End SUBSCRIBER shall do payment of bills on foreign end

directly to the foreign operator unless otherwise there is special One Stop
Shopping arrangement agreed.
10.9.5 STPI can also agree for One Stop Shopping from the foreign-end subject
to a written confirmation appended to this contract.
10.10 SERVICE ENHANCEMENTS
STPI may from time to time modify the services enumerated in Article 11.1 here
in above by adding, deleting or modifying features of the services, by giving 8
weeks notice to the SUBSCRIBER. If such a modification is not acceptable to
the SUBSCRIBER, he can terminate the contract with the same notice period
provided the SUBSCRIBER did not request for the modification.
10.11 UNAUTHORISED USE
The SUBSCRIBER shall not use such services for any illegal purposes. Services
identification (i.e. SUBSCRIBER name and password) are for exclusive use by
SUBSCRIBER and it is understood that use by any other person or entity shall
constitute a breach of this agreement. In such an instance the agreement is liable
to be terminated forthwith upon written notice by STPI to SUBSCRIBER.
SUBSCRIBER agrees that responsibility, for payment of any charges or any
damages, in any such instance of unauthorised use by SUBSCRIBER or by use
of services identification meant for use only by the SUBSCRIBER, shall be that of
SUBSCRIBER and SUBSCRIBER shall pay all charges and damages without
any demur.
The SUBSCRIBER shall ensure the following: -
i) SUBSCRIBER shall hand over secondary lines to other agency only if he

has an ISP (Internet Service Provider) License granted by Government
of India, Ministry of Communication, Department of
Telecommunication for Provision of Internet Services.

ii) The international leased lines shall not be terminated at either end on
Public Switched Network. In case it is found that the customer has
terminated International private leased line on Public Network at either
end, STPI shall be entitled to collect International Leased Line half circuit
rental @ 60.00 lacs per annum and in case the leased line is found to be
terminated on Public Switched Telephone Network, rental charges
payable would be @ Rs. 4.50 crore per annum, as per telegraph act as
amended from time to time. Such rentals shall be payable from the date
of provisioning of International Private leased line to the customer. STPI
shall also be entitled to disconnect the leased line circuit with immediate
effect.
iii) The leased line shall be used by the customer for transmission/ reception
of messages, relating solely to its business and for no other purposes.
The customer shall neither use this leased line or permit the leased line to
be used for any communication of or for any other parties nor shall
receive payments or other consideration directly or indirectly for
transmission of any message over the leased line. In case customer is
found violating this clause, STPI shall be entitled to collect International
Private Leased Line half circuits charge @ Rs. 4.50 crore per annum from
the date of provisioning of the circuit without prejudice to the right to
disconnect the leased line circuit without any notice to the customer.
iv) The ISP License holder will adhere to all the condition laid down in the
Licence Agreement signed with Department of Telecommunication, Govt.
of India.
v) The SUBSCRIBER shall also adhere to all the conditions and stipulations
as may be imposed by Department of Telecommunication, from time to
time.
10.12 APPLICATION OF INDIAN TELEGRAPH ACT & INTERNATIONAL

TELECOMMUNICATION CONVENTION
10.12.1 The SUBSCRIBER is required to fully comply the provisions of the Indian
Telegraph Act, 1885, and the Indian Telegraph Rules, 1985 made
thereunder and any amendments or by replacements made thereto from
time to time.
10.12.2 The SUBSCRIBER is required to ensure that objectionable or obscene

messages or communications, which are inconsistent with the
established laws of the country, are not made by him or any other
person.
10.12.3 The SUBSCRIBER shall observe, perform and comply with the
provisions of the International Telecommunication Convention and the
Telegraph Regulations made thereunder for the time being in force.
STPI has agreed to provide the use of the International Private Leased
Line to the customer subject to the provisions of the International
Telecommunications Convention and the Telegraph Regulations. None

of the messages exchanged over the International Private leased Line
shall involve re-forwarding or retransmission in any manner whatsoever
in contravention of the International Telegraph Regulations.
10.13 TERM OF AGREEMENT
10.13.1 This Agreement shall come into effect from the date connection is
established and shall remain in force for a period of *12/36 calendar months and
shall thereafter stand renewed for further period of *12/36 months each unless
otherwise terminated by either party by giving, before the expiry of the said
period of *12/36 months, written notice as per Article 11.5 above declaring its
intention to terminate this Agreement on the expiry of the said period of *12/36
months. Without prejudice to this, STPI may terminate this Agreement by giving
15 days written notice if the SUBSCRIBER fails to make timely payment or
makes any unauthorised use of the service as mentioned above or in the event
STPI is not in a position to offer the services.
10.13.2 STPI has used its best efforts to ensure uninterrupted and error
free services to SUBSCRIBER. However, STPI cannot guarantee the same as
certain operational functions are under the control of other Telecom
administrations/Telecom carriers. Nevertheless, unless SUBSCRIBER,
counterpart or the foreign-end service provider is responsible for service failure,
STPI shall allow credit for outages beyond 1% in a given financial year at the rate
of tariff applicable. In order to claim credit as above the SUBSCRIBER must
notify STPI within 30 days at the end of each financial year.
10.13.3 Subject to aforesaid, STPI will not be liable to make good loss of
any kind whatsoever caused to SUBSCRIBER or any other person arising out of
use of the services, non-availability of service or non-delivery of message.
10.14 HELP DESK
STPI shall provide Help Desk facility to ensure fault-reporting service to

SUBSCRIBER. STPI shall also provide active “On line help” for any clarifications
required by the SUBSCRIBER and the same shall be available only through
working hrs. i.e. 10.00 a.m. to 5.00 p.m. per day and 5 days in a week (Monday
to Friday).
10.15 ASSIGNMENT
This contract is personal to SUBSCRIBER and SUBSCRIBER shall not assign

any right under this agreement to any other person. STPI may, however, as
service provider for service to assign its part under this Agreement or any of its
rights and/or delegate any of its duties hereunder to third party without the
consent of the SUBSCRIBER.
10.16 DISCLAIMER

10.16.1 Unless otherwise indicated, the service is provided on an "AS IS and

AVAILABLE" basis without warranties of any kind, either express or
implied, including but not limited to warranties of title, non-infringement
or implied warranties of merchantability of fitness for a particular
purpose. No advice or information given by STPI, its affiliates or their
respective employees shall create a warranty.
10.16.2 Force Majeure. If at anytime, during the continuance of services, the
performance in whole or part, of any obligation under it shall be
prevented or delayed by reason of war, hostility, acts of the public
enemy, civil commotion, sabotage, fire, flood, explosion, epidemic,
quarantine restriction, strikes, lock-out or act of God etc., the
SUBSCRIBER shall not have any claim for damages against STPI in
respect of such non-performance or delay in performance of the service.
10.16.3 In case SUBSCRIBER is using the third party connectivity for the last
mile on which STPI may not have direct control, the SUBSCRIBER
acknowledges that the linking, quality and speed of data transmission of
the customer with STPI network is entirely dependent on this third party
last mile connectivity mediums, unless otherwise agreed between STPI
and the SUBSCRIBER under a separate agreement.
10.17 FINALITY OF AGREEMENT AND DISPUTE RESOLUTION
10.17.1 The SUBSCRIBER understands that this agreement is the complete

and exclusive terms of agreement between the parties in relation to the
subject matter hereof and supersedes all the earlier proposals and prior
agreements. No modifications or amendment to this Agreement shall
be valid unless it is in writing and signed by authorised signatories of
both parties.
10.17.2 Any matter/dispute arising out of the provisions of this agreement or out
of conditions leading to execution of this agreement shall be referred to
two Arbitrators, one to be appointed by each party and only in the event
of disagreement, the said two Arbitrators shall appoint an Umpire. The
decision of the Arbitrators and/or the umpire shall be final and binding
on the parties. Only the Competent Courts in Delhi shall have
jurisdiction to entertain and try any dispute relating to Proceedings. The
Arbitration Proceedings shall be conducted in Delhi in accordance with
the provisions of the Indian Arbitration Act, 1940.
IN WITNESS WHEREOF THE parties hereto have executed these presents the day and
year first above written.
for and on behalf of (STPI) for and on behalf on (SUBSCRIBER)
(Signature) ( Authorised Signature M/s Motorola)

Software Technology Parks of India M/s. ……………………

By ………………………. By ………………………
Title ………………………. Title ………………………
Date ………………………. Date ………………………

Useful Information for Users
Minimum Requirements at Customer Premises :
a) Space at Customer Premises for indoor equipment :
STPI Equipment : 50 Sq. ft. clear space
DOT Equipment: As per DOT's specification.
The space requirement may however vary from equipment to equipment.
The customer will provide adequate Air Conditioning 160 C to 250 C and maintain
a dust free environment in the space where equipment for LINKS will be
installed.
b) Space for outdoor equipment Antenna etc:
Antenna shall be mounted on rooftop/ground depending upon LOS study.

Permission from the land/building owner for installation of antenna should be
submitted.
c) Power requirement :
The user will ensure the availability of "on-line" uninterrupted power supply 1
KVA (220V AC) with 8 hours backup at the site, before the actual testing is
conducted. The UPS has also to be continuously made available throughout
during operation of link.
IP Address :
a) End User will be provided IP address for use till the validity of contract. No. of
IP addresses assigned will depend upon the bandwidth applied for.
b) ISPs should apply for their own IP address blocks from APNIC.
Domain Name :
a) End users will be provided a domain name as sub zone of "soft.net" free of charge
on request.
b) ISPs should obtain their own domain name. End users can also apply for their
domain name.

SoftNET Service codes

(10/04/1999)
Sr. Category Service Service 1.1.1.1.1.1 Remarks

No. code
1. SP1 SP101 Indian Half Circuit-IBS E/S Network IPLC
2. SP2 SP201 Indian Half Circuit –Cable Network IPLC
3. SL1 SL101 Leased Internet Access on a port on LAN Collocated with STPI
within STPI complex.- 64 Kbps Gateway
4. SL102 Leased Internet Access on port on a LAN
in Remote STPI Complex - 64 Kbps
5. SL2 SL201 Leased Internet Access on router port User should specify Speed
using STPI Radio Local Loop – n X 64
Kbps or n X 2048 Kbps
6. SL202 Leased Internet Access on a router port User Should Specify Speed
using Wired local loop. – n X 64 Kbps or
n X 2048 Kbps. Wired Local loop could be
DOT line or any other wired
line.
7. SL203 Leased Internet Access on a port on a User to choose Speed.
router using ISDN local loop 64 Kbps or
128 Kbps Customer owned lines at both
ends.
8. SL3 SL301 Dial-up Internet Access using PSTN Lines
9. SL302 Dial-up Internet Access using ISDN Lines
10. SL4 SL401 Connectivity to International ISP Concept of IPLC will apply for
tariff purpose.
11. SL5 SL501 Maintaining Primary DNS Where customer wants us to
maintain the Primary Domain
Name service for his domain
name.
12. SL502 Additional Domain Name under soft.net One Domain under soft.net is
given free. But if the
Customer desires on
additional under this category
he will be charged
13. SL503 Additional Secondary DNS One secondary entry is run
free but if customer desires
additional secondary for
additional domain he shall be
charged.
14. SL504 Mail Relay service
15. SL505 WEB Hosting Services
16. SL506 Housing Server at NOC
17. SL6 SL601 Consultancy for ISPs
18. SL7 SL701 Enterprise Networks using DOT lines
19 SL702 Enterprise Network using STPI radios
20. SL703 Enterprise Network using Mix of DOT and

STPI Radios.
21. SL704 Housing Customer Internet-work
Equipment in NOC and Managing it.
- 695 034
- 600 097


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Form for SoftLINK Services of STPI

APPLICATION FOR SUBSCRIBING

SOFTWARE TECHNOLOGY PARKS OF INDIA

Form No.STPH/4/D/027 Revision No:01 Page no. 1 of 18

1.0 SUBSCRIBER'S DETAILS.

(6) Type of Connection

2.0 LOCATION OF LINKS.

(1) Organisation Name M/s Motorola

Form No.STPH/4/D/027 Revision No:01 Page no. 2 of 18

Form No.STPH/4/D/027 Revision No:01 Page no. 3 of 18

3.0 CONTRACT PERIOD (Does not apply to Dial-up access)

( Applies from date of Commissioning)

[For service code please see page no. 16]

Leased Internet Access Types

5.0 PRE-REQUISITE FOR CONNECTION

i) Adequate space at user site for equipment to be installed by STPI

ii) UPS Power supply for equipment

iii) Air-conditioning for equipment

iv) Permission of owner of building for installation of mast at roof top

Available will be made available prior to installations

(b) If 'a' is YES whether company is operating a network in India. YES/NO

(c) Whether proposed international link will be connected to the network

(d) Configuration of national / international links from all sites if company

7.0 BILLING CONTACT

Name of the Person to be billed Mr. Srinivas Kakumani

8.0 PAYMENT OF SERVICE CHARGE.

We enclose herewith Demand Draft (DD) (**) for

9.0 DOCUMENTS ENCLOSED

We have enclosed following documents

Copy of approval as software exporter [1(5)] (in case of software exporter)

Form No.STPH/4/D/027 Revision No:01 Page no. 5 of 18

10.0 Contract for the SoftLINK Services.

10.1 DESCRIPTION OF SERVICE

10.2 QUALITY OF SERVICE

Form No.STPH/4/D/027 Revision No:01 Page no. 6 of 18

Form No.STPH/4/D/027 Revision No:01 Page no. 7 of 18

10.3 OTHER-END LICENCE

It is recognised by STPI that in case of international leased access

10.4 MULTIPLE LOCATION SERVICE

10.5 DURATION AND CANCELLATION

i) Completion of minimum duration = 12/36 months.

(b) However, if the SUBSCRIBER is to terminate the contract before the

(c) At the time of termination of the connection, the SUBSCRIBER shall

10.6 ALTERATION OF SERVICE AND DESTINATIONS

STPI is committed to provide flexibility of services relating to alteration in channel

10.6.1 Alteration in Channel Speed: -

Alteration in channel speed shall be allowed on receipt of written application from

10.6.2 Alteration of Destination: -

Alteration of destination shall be allowed on receipt of written application from

10.7 EQUIPMENT AT SUBSCRIBER END

STPI shall install necessary communication equipment at the premises of

Form No.STPH/4/D/027 Revision No:01 Page no. 9 of 18

STPI shall arrange comprehensive insurance for its equipment installed at

(a) Space Requirement

i) Antenna: Antenna shall be mounted on the rooftop. The

(b) Power Requirement (220V AC) UPS

The user will ensure the availability of “On-line” uninterrupted power

10.8 CHARGES FOR SERVICES

10.9 PAYMENT OF BILLS