Professional Documents
Culture Documents
IBM Tivoli Netcool Monitoring Suite Executive and Technical Analysis 2012
IBM Tivoli Netcool Monitoring Suite Executive and Technical Analysis 2012
• Terminology
• Open discussion/Q&A
OMNIbus ITNM TNPM Once the data has been consolidated, it can be
further processed in the analysis layer:
Discovery,
CONSOLIDATE Scaleable
Topology and
Performance
Aggregation Management Impact - is a processing engine that can correlate
Root-Cause Analysis
and process different kinds of information coming
from products in this family and external third-party
databases.
Real-time & Logical & Physical Performance
Historical Events Network Topology Data TBSM - is a dedicated product for correlating business
COLLECT and service-level information.
Event Probes Auto-discovery Dataloaders
The inform layer lets us visualize the results. In
addition to displays native to each product we have:
Physical Transmission Network Application Service
Webtop - a web-based graphical display engine for
Plant Layer Layer Layer Layer
event and business information.
TopoViz
Webtop
(web-based GUI framework)
Event List Visualization
Network Inventory & Topology-based RCA Event collection, normalization, Event enrichment.
state tracking, Business logic.
Topology & event-enrichment
Device level correlation Service Impact
Device Failure
Symptom Events
Root Cause
2 By the ObjectServer:
Built in and user (administrator) defined
Automations – Triggers, Actions
De-duplication – Same Node, Port, Slot, Type, EventID
Performance optimization
Monitor daily and hourly performance
Isolate, analyze and resolve service affecting
problems
Tech Packs
- i.e. GSM, GPRS, UMTS etc
- Core tech packs: COTS
- Non Core: Custom development
- Pre packaged KPI, reporting that applies to specific network technology
Data Adapters
- Vendor specific
- Will unpeg the data and normalize it
i.e. data from multi-vendor environment converted into common
format, across resources, time and common KPI naming
- Version releases aligned to NEP release schedules (maybe)
NetworkAssure (NA)
Scalable PM
Vallent converged PM
Metrica Performance
Prospect
Manager (MPM) Watchmark PM
Metrica NG PM
(21) Metrica/NPR
Metrica Legacy PM
(20 + Motorola & Lucent OEM’s)
(60 + Alcatel OEM’s)
Pros/Cons for HP:
L IBM gained a large install base/market share (wireless)
J IBM didn’t know the tech Pack shortfall was HUGE in the Next-Gen platform
J Leaves opportunity for others inc. HP to catch up whilst IBM invest the R&D
K This advantage doesn’t count as much for ‘Green Field’ sites
Strictly Not For Distribution
Network Performance Management –
TNPM & TNPMW
Tivoli Netcool Proviso (TNPM) Vallent NetworkAssure (TNPMW)
Product:
Wireline / IP Wireless
Function:
Performance Management Performance Management
Historical, Real-time
and Predictive
Service Analytics
Value-added, productised
Open, flexible interfaces
Prioritisation integration with broad
for integration
and Root Cause Tivoli Service Management
with 3rd party OSS
Analysis Portfolio
Broad Network, Service, IT, Transactional and Operational Data Source Support
Strictly Not For Distribution
IBM Tivoli’s Service Quality Manager Solution
Real-time Service Status Management allows service providers to quickly assess the impact of
events on the performance or availability of a revenue-generating service. It does this by providing a
dashboard that correlates service indicators across business and technology components
SLA and Service Performance Management allows service providers to establish and ensure
aggregate service quality levels. It does this by comparing current and historical quality levels to
established targets, discovering and analyzing the root cause of quality issues throughout the service
path, and providing comprehensive lifecycle management of internal, external and 3rd party SLAs
Product:
§ TBSM already existed and is being pitched as the ‘real time’ component. Similar
to ‘SQM Lite’ (SAC) in HP
Synopsis: § But these are 2 disparate and completely different products, with numerous
areas of overlap
§ HP advantage here is that with BAC, it already has a ‘single platform’ for SAC +
SQM, with the former enabling an attractive entry point for operators
§ IBM try to pitch a unified SQM solution – that is not really the case (yet)
TNSQM ‘Service Solution’ (COTS)
• What is a TNSQM Service Solution?
– It is an installable component on the TNSQM product designed to enable service providers monitor
and report on the service quality delivered to their end customers for a specific service offering (e.g.
VOIP, Blackberry email, IP-VPN).
VOIP
SLA/Service Reporting
IP-VPN
SLA/Service Monitoring
BlackBerry
IP-VPN
IPTV
VOIP
IPTV
Historical Trending
Blackberry
GPRS
Any Questions?