1PHILNA PALONGPALONG; 2VIRGINIA VERDUN; 2YOLANDA SAYSON; 2MELVIN NIÑAL & 2LEO BEMUDEZ 1Siquijor State College; 2University of Cebu 1Siquijor; 2Cebu City
ABSTRACT
This paper determined the status of the current enrollment system at Siquijor State College regarding management of record, efficiency of procedures and customer satisfaction, the extent of seriousness of the problems encountered in the present enrollment and the features of an efficient automated enrollment system. Using descriptive research methodology and adapting Leon Festingers' Cognitive Dissonance Theory, the study evaluated the enrollment system and assessed the clienteles' needs. The respondents included selected students and enrollment staff of Siquijor State College. The results revealed that there were deficiencies in the existing registration system and that there was a need to improve the system. These results highly supported the proposal for an automated enrollment system to improve the college delivery of services to its clientele.
KEYWORDS
Information Technology, enrollment system, descriptive study, Philippines