Professional Documents
Culture Documents
Prepared By: Presented by
Prepared By: Presented by
Dholiya (16EL032)
Process Of Communication
Non-verbal Communication
Levels Of Communication
Barriers To Communication
Introduction To Communication
Origin of word Communication : Latin word ‘communicare’ means
‘To share’.
What is Communication?
“Communication can be defined as the exchange of ideas,
information, knowledge, facts and feelings between the sender
and the receiver through an accepted code of symbols.”
Means Of Communication :
1).Language
2).Body-Language
3).Symbols
4).Signs & Signals
The Process Of Communication
Ideation
Feedback
Sender Response
Encoding Decoding
Noise
Received
Sent Message Message Receiver
General Communication
Technical Communication
2).Mostly formal.
4).Mostly oral.
1).Kinesics
2).Proxemics
3).Paralinguistics
4).Chromatics
Kinesics
1).Personal Appearance
2).Posture
3).Gesture
4).Facial Expression
5).Eye-contact
Proxemics
1).Intimate
2).Personal
3).Social
4).Public
Paralinguistics
1).Quality
2).Volume
3).Pace/Rate
4).Pitch
5).Articulation
6).Pronunciation
7).Voice Modulation
8).Pauses
Chronemics
1).Extra-personal
2).Intrapersonal
3).Interpersonal
4).Organizational
5).Mass
Extra-personal
“Communication in an organization
takes place at different hierarchical levels. It
is extremely necessary for the sustenance
for any organization.”
Mass
1).Physical Barriers
2).Semantic Barriers
3).Socio-psychological Barriers
4).Cross-cultural Barriers