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  • Stadiu KBSC: Emanuel Cupsa MA4

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    Alicia Larson
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    The document outlines key performance indicators (KPIs) across several categories including quality, cost, delivery, motivation, and targets vs actuals for each month of the year. Targets include reducing customer complaints by 50% from 2016 levels and reducing non-conformities by 50% while staying within norms for labeling, shrinkage, and production speed. The overall goal is to improve performance levels while avoiding penalties.

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    Emanuel Cupsa

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    The document outlines key performance indicators (KPIs) across several categories including quality, cost, delivery, motivation, and targets vs actuals for each month of the year. Targets include reducing customer complaints by 50% from 2016 levels and reducing non-conformities by 50% while staying within norms for labeling, shrinkage, and production speed. The overall goal is to improve performance levels while avoiding penalties.

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    5 views1 page

    Stadiu KBSC: Emanuel Cupsa MA4

    Uploaded by

    Alicia Larson
    The document outlines key performance indicators (KPIs) across several categories including quality, cost, delivery, motivation, and targets vs actuals for each month of the year. Targets include reducing customer complaints by 50% from 2016 levels and reducing non-conformities by 50% while staying within norms for labeling, shrinkage, and production speed. The overall goal is to improve performance levels while avoiding penalties.

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    of 1

    STADIU KBSC

    EMANUEL CUPSA MA4

    Tip Obiective KPI % Mai Iunie Iulie August Septembrie Octombrie Noiembrie Decembrie YTD
    Calitate - 50% tinta % tinta % tinta % tinta % tinta % tinta % tinta % tinta % tinta %
    Plan 0 0 0 0 0 0 0 0 0
    numar reclamatii/LUNA 14%
    Actual 0 100% 0 100% 1 0% 0 100% 0 100% 0 100% 0 100% 0 100% 0 0%
    Reducere reclamatii
    Cost reclamatii /luna (<50 % fata de Plan 10 € 10 € 10 € 10 € 10 € 10 € 10 € 10 € 10 €
    de la clienti cu 50 % 2016)
    10%
    Actual 0 100% 0 100% 0 100% 0 100% 0 100% 0 100% 0 100% 0 100% 0 100%
    fata de 2016
    Total recurenta reclamatii din nr. Plan 0 0 0 0 0 0 0 0 0
    0%
    Q total reclamatii Actual 0 100% 0 100% 0 100% 0 100% 0 100% 0 100% 0 100% 0 100% 0 100%

    Numar neconformitati /luna (< 50 % Plan 1 1 1 1 1 1 1 1 1


    7%
    fata de 2016) Actual 0 100% 1 100% 0 100% 0 100% 0 100% 0 100% 0 100% 0 100% 0 100%
    Reducerea
    Cost neconformitati/ luna /operator Plan 190 € 190 € 190 € 190 € 190 € 190 € 190 € 190 € 190 €
    neconformitatilor PR (< 50% fata de 2016)
    19%
    0 0 0
    Actual 0 100% 15 100% 0 100% 0 100% 0 100% 100% 100% 100% 6 100%
    cu 50% fata de 2016
    Total recurenta neconformitati din nr. Plan 2 2 2 2 2 2 2 2 2
    0%
    total neconformitati / luna Actual 0 100% 0 100% 0 100% 0 100% 0 100% 0 100% 0 100% 0 100% 0 100%
    Cost - 20%
    Plan 98 98 98 98 98 98 98 98 98
    Incadrare in norme etichete [%] 10%
    C Incadrare in normele de Actual 96 98% 96 98% 97 99% 97 99% 98 100% 98 100% 98 100% 98 100% 97 99%
    consum Plan 96 96 96 96 96 96 96 96 96
    Incadrare in norme shrink [%] 10%
    Actual 96 100% 96 100% 96 100% 96 100% 0 100% 98 100% 96 100% 100% 97 101%
    Livrare - 20%
    Plan 70 70 70 70 70 70 70 70 70
    Viteza EI (m/min) 4%
    Actual 71 101% 74 106% 71 101% 77 110% 76 109% 80 114% 75 107% 78 111% 74 105%

    Incadrare in norme de Viteza FIS (m/min) 4%


    Plan 75 75 75 75 75 75 75 75 75
    D timp (Productivitate Actual 68 91% 72 96% 72 96% 86 115% 82 109% 90 120% 79 105% 80 107% 52 70%
    conform capacitate Plan 25 25 25 25 25 25 25 25 25
    C/O (medie minute) 12%
    2018) Actual 21 100% 13 100% 17 100% 20 100% 18 100% 20 100% 21 100% 23 100% 20 100%
    Plan 360 360 360 360 360 360 360 360 360
    Reducere stagnari (minute) 0%
    Actual 253 100% 180 100% 330 100% 190 100% 348 100% 470 69% 262 100% 148 100% 266 100%
    Motivare - 10%
    M Cresterea nivelului de
    Plan 0 0 0 0 0 0 0 0 0
    performanta prin Nr. Abateri 10%
    Actual 0 100% 0 100% 0 100% 0 100% 0 100% 0 100% 0 100% 0 100% 0 100%
    implementare SMSR si
    TOTAL 86% 86% 72% 86% 86% 87% 86% 86% 72%

    YTD = year to date = de la inceputul anului daca deviatia dintre planificat si actual este mai mare de 3% daca deviatia dintre planificat si actual este mai mica
    daca deviatia dintre planificat si actual este mai mare pana in 3% indicatori nemonitorizati

    Data: 08.01.2018 Intocmit:

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